Ac adaptor not detecting, keyboard working strange

Hi all,
I need your help. I bought Hp pavilion g6 g6 - 2231TX . Serial no : [Personal Information Removed]
Product no : C9L68PA#ACJ.
Approximately 1.5 years back I bought with windows 8 pre installed. Now I facing sudden problem. Charger not get detecting. Keyboard working strange and some keys not at all working. And my laptop not able to charge .it's fully discharged. I need ur help to recover from this problem.

Hi Bharthi,
Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP Pavilion g6-2231tx Notebook and getting multiple errors. Try performing a hard reset. When performing a hard reset please note remove any and all USB devices, and remove memory cards from the card reader slot. Disconnect all non-essential devices. If that does not help try to turn on the computer you start to press F11 repeatedly till the menu opens. You can do a system restore. System restore could be returned back in time to when no errors occurred. You also have the ability to perform a refresh on the system. Please read the document entirely before starting and make sure you back up all documents and files.
Here is a link to the HP Support Assistant. This will update any drivers or software that is needed.
Hope this is helpful.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Similar Messages

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    Hi Bharthi,
    I would suggest contacting HP support and letting them know that you are interested in purchasing warranty. The computer should still be under warranty. Here is a link to the contact options for HP support. You can check warranty status here.
    Hope this is helpful.
    Thanks.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

  • 975X Platinum Power-Up Edition v2.1 boot sequence not detecting keyboard

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  • MOVED: 975X Platinum Power-Up Edition v2.1 boot sequence not detecting keyboard

    This topic has been moved to Intel P4/Celeron boards.
    https://forum-en.msi.com/index.php?topic=137263.0

    do >>Clear CMOS Guide<< with power removed,
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