ACC custom import settings

I have asked this before and have never received a responce. Years ago you could set the ACC import settings to always import in mono; I have a hearing disability and need this setting. Apple removed to option of customising the AAC import settings and, despite requesting it be reinstated, they continue to omit the fuctionality from iTunes.
Why do they continue to discriminate against people with monotorial hearing or deafness in one ear?
Is it worth taking this forward through the UK discrimination laws?
Why will Apple not reinstate this function?

Swaish,
The AAC Custom dialog is working normally for me, including the ability to set Mono.  This is on iTfW 10.6.  However, I have seen similar complaints to yours expressed on the Forum, so it in fact may have a bug in some versions.
Just to give it a kick, try resetting it to something else, OK out, restart your machine, and then try again to use the AAC Customer dialog.  You can also try the MP3 Custom settings (instead of AAC) and see if Mono is working normally. 
If neither of those will shock it into submission, submit a complaint to the Apple Feedback page:
http://www.apple.com/feedback/itunesapp.html

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