Acces time capsule from different router

Every time I try to connect from my devices. (Macbook pro, iPhone, iPad and W7) from another router in my house, the time capsule goes offline. I can't access through file sharing or airport utility.
As soon as I connect to my time capsule Wi-Fi, there is no problem. Is there a way to connect to the time capsule without having to connect my time capsule.
I live in a big house, when some old isolating which interrupts the signal.
My time capsule have the 7.7.3 version installed on it.
Can anybody help me? Thank you.

I have the Zyxel VMG8924-B10A, which is functioning as our Router. Which goes through a switch and then up to my TC.
The TC is in router mode.
Looking at your pictures.. thanks for posting them.. I can figure out what I need from most of the shots.. you are not routing on the TC.. you have it correctly set to bridge mode.
So your issue of the TC actually failing at the point of access is harder to follow.
I do want you to do a clean up of the names.
At the moment you have names with spaces.. this is not going to help windows and nowadays it won't help the Mac to work reliably either.
You can even changed the disk name to Time Capsule which won't work in windows.
So please factory reset the TC and start over.
Rename the base station to TCgen5, wireless to TCwifi and hard disk name to say TCdata (your USB drive you can ignore for now).
It should still be in bridge mode and otherwise the same.
Once you get it going again.. if you still have issues try plugging the ethernet from the switch.. into a LAN port instead of WAN.. it doesn't matter which you use actually once bridged. Do the connectivity lights on the switch show everything is working ok?
Once you do the above in windows.. it is well worth while loading the airport utility for windows if you have not already done so.. it may not work well with the later Airport routers but it does provide bonjour for windows and some other utilities.
Tell me then how it goes. There is also a domain issue which can cause problems so I might get you to post a netstat scan from the airport utility in one of the main computers.

Similar Messages

  • Access your TIme Capsule from a different network?

    Okay, I've been looking everywhere for a guide or how-to to do this, but my searches have been more or less fruitless, coming across outdated, incomplete or incompetent so-called "guides", so I thought I'd finally post a question myself, and see if anyone has actually been successful in doing this.
    What I want to do is be able to do is access all the files stored on my Time Capsule from anywhere (using accounts and/or passwords), provided I have an internet connection. I use my Time Capsule as an external hard drive, and it's great at home, but I have a lot of music, movies, photos etc that I don't have space for on my MacBook, so being able to connect to my Time Capsule from other locations would be awesome. I have seen many guides and how-to's, but no matter how closely I follow the steps, it never seems to work. If anyone has had any success using one of the guides, feel free to post the link below.
    I am running the latest firmware on the Time Capsule (7.5.2) - the serial number is 6F01208ZAQG if that helps, the latest version of Airport Utility (5.5.2), my Time Capsule is connected to the internet via a Thomson TG585 v7 router (via Ethernet cable), I am on a MacBook running OS X 10.6.5, which is connected wirelessly to the Time Capsule, and if it makes any difference I am in New Zealand.
    Any information would help, but if you're going to say "it doesn't work" or something not-so-helpful like that, could you please give a reason? I'm tired of you pessimists shooting everyone down.
    Thanks in advance,
    Ryan

    Welcome to the discussion area!
    It's been some time since I have used the "feature" to access files on the Time Capsule over the internet, so I can't remember all the details from 12-18 months ago. Some specifics I do remember:
    1) You must have a "static" IP address for your internet service from your ISP
    2) You must use a simple one port modem that will allow the Time Capsule to be the "main" router on the network
    3) You must use Mobile Me from Apple to set this up
    However, I notice that Apple no longer talks about this feature on the newer Time Capsule literature online, so that might be a hint that it is no longer being supported.
    When did have it working, even small file transfers took forever. The connection, if I was using wireless, was often lost before transfers could complete.
    I haven't tried the "how to" in the article below because I no longer travel for my job, but it might be worth a look for a different approach if Mobile Me is no longer providing this service.
    http://gigaom.com/apple/access-your-time-capsule-over-the-internet/
    Message was edited by: Bob Timmons

  • You must have connected the Time Capsule with a router that does not work with my direct cable from my ISP

    you must have connected the Time Capsule with a router that does not work with my direct cable from my ISP

    I tried to answer in your other post.. please stick to one thread ..
    What method of internet do you have.. is this fibre install.. if so the TC should just plug in and use dhcp in router mode.. press and hold the reset and it will go back to router mode by default.

  • I can access my time capsule from my mac mini at work but my macbook can only access it from my home network. how do i fix this?

    I have a Mac Mini and a MacBook, both were configured at home to access the time capsule. I have since moved the mini to work to use there and it has no issues looking up files on the time capsule which remains at home. The macbook whoever can only access the time capsule from within the home network. I can't seem to find what I may have done differently. Can anybody help?
    Not sure if your allowed to post two questions, but it's may be related. I find that accessing the files on the time capsule from the mac mini or the macbook is very slow. Accessing the same files from an older HP laptop is as fast as accessing its own hard drive. How can I speed up the accessing of these files from my apple products. One would think they would work fast and the 'windows' computers would take minutes to map the drive each time... 
    Thanks for any help.

    I have since moved the mini to work to use there and it has no issues looking up files on the time capsule which remains at home.
    This cannot happen by magic though.. you must have configured the mini to access the TC remotely.. which method are you using, BTMM and iCloud??
    The macbook whoever can only access the time capsule from within the home network. I can't seem to find what I may have done differently. Can anybody help?
    How is the Macbook configured to access the TC remotely?? If you are trying to use BTMM and iCloud, then it might be a case that with the mini running the connection cannot be done by more than one computer at a time.. this is generally the case although I do not know if that is specifically true of BTMM method. Try turning off the mini and leave it off.. (off not standby)... then reboot the TC when you are at home.. and then try and connect the laptop to the TC the next morning from work. See if it is then able to capture the connection.. if so start up the mini and I suspect it now will not be able to connect.. that will prove that the TC cannot cope with two remote connections.
    There also could be another factor in here. If you are accessing the laptop via the same router as the mini is on.. then actually you cannot have two users mount the same files on a TC.. from the same IP address.. as far as the TC is concerned both devices have identical IP, that is the public IP of the work location router.
    If you happen to not be using BTMM then the situation is even easier.. you cannot make two different devices connect to the same network resource using the same port. That is the failing of the NAT system.. one device uses the port then it cannot be used by a second device. You will need to do some fancy footwork and use a different port.
    Anyhow tell us exactly how you are doing remote access.. otherwise I am just guessing.
    Not sure if your allowed to post two questions, but it's may be related. I find that accessing the files on the time capsule from the mac mini or the macbook is very slow.
    Are you talking about files you are hosting on the TC?? Not Time Machine backups??
    Can you tell me exactly how you are accessing the TC.. please do a test..
    Copy a file to the TC and from the TC using the Laptop.. Use a single very large file, eg 1GB movie file.
    Give me a read and write speed.. you can use activity monitor to give me an aprox average speed as well as peak.
    Do the same test from the same computer with wireless turned off running ethernet.
    Then do the tests from the mini.. same ones.. copy large file to and from the TC by ethernet and by wireless.. when using ethernet make sure wireless is off.
    I strongly recommend you set IPv6 to link local only for your wireless and ethernet setup in the Mac.
    eg
    Now do the test from the HP laptop and give me the results from that.
    Is the issue wireless only.. ??
    Then you might need to spend a bit of time fixing the wireless in the Macs.. you can run wireless diagnostics in Mavericks.
    About Wireless Diagnostics

  • Do i have to hardwire connect the Time Capsule to my router?

    do i have to hardwire connect the Time Capsule to my router?
    My plan was to just add it to my wireless network and keep it for security away from my mac and in a completely different part of the house.

    You can but it is a NOT recommended method.. it will be slow and unreliable.

  • How to browse files in time capsule from outstate?

    how to browse files in time capsule from outstate?

    I presume by outstate you mean remote access ie from internet in a different location??
    If so google for remote access time capsule.
    It is simple if you have TC setup as the main router and a static public IP.
    Just go to finder, go, go to server and type in AFP://IPofTC
    The TC has to be checked to allow wan access and use a decent password as the security for AFP is poor.

  • Can i access my data on time capsule from some other network

    can i access my data on time capsule from some other network that is my data at home from office over internet

    There is plenty of info out there if you google..
    Here is a summary I just put into another thread.
    Remote access has been added back into iCloud that was in MobileMe..
    Read the info on setting it up from cloud service.. BTMM.
    http://www.apple.com/support/icloud/back-to-my-mac/
    If you want to do it without the cloud service, you have one major issue.. the public IP for WAN..
    The internal IP of the TC.. which will default to 10.0.1.1 btw.. is irrelevant. It is the IP of the WAN which you use to access the TC over the internet. And here you have a problem.. the TC does not include dyndns service. So unless you have a static IP address from your ISP, this will cause you grief.
    (If it is offered by your ISP.. get a static IP.. that eliminates all the issues.. and is far superior. Even dyndns service has issues if your public IP rotates too often. It is generally an extra cost item and requires a business account but some ISP offer it cheap or even free.. I joined an ISP that offered static ip for free because it gives me the ability to remote access my network without all the hassles you will see below.)
    There are ways around it.. setting up your own domain for instance.
    http://dyn.com/support/airport-time-capsule-with-dynamic-dns/
    But it is easier to simply use a different router.. almost all of them have dyndns service available.. place the TC behind the router in bridge and forward port 548 TCP to it.
    This is a bit old but still relevant.
    http://gigaom.com/apple/access-your-time-capsule-over-the-internet/
    Note .. there is no ftp, http, ssh (there is actually but it isn't accessible), or any other service to allow connection other than AFP.. so you must use a Mac in remote location to access the TC.
    The setup for the two methods is slightly different in the TC.. in the first instance, you need to turn on WAN access via disk sharing page in the manual setup.
    In the second case you do not need this.
    Remember security and put strong passwords on the disk. There are still security questions about this.
    If security is important.. there is a third and better (IMO) method and that is vpn.. you will need to buy a vpn router as TC also missed out on that.. establish a vpn with the main router and that will allow you access to your network.. you will also then be able to use SMB remotely not just AFP.
    Also if this office is a large company they should be running a firewall, which would block your access to home. You should check your IT admin people for what is allowed.. generally the only acceptable method is vpn otherwise you can drag viruses and trojans right into the network without the firewall catching them.

  • How to use my Time Capsule with my Router?

    My Time Warner Cable HS connection uses a specific modem, the Motorola Surfband SBG6580.
    I was currently using my Tiem Capsule as my router and just a Cable Modem from Time warner, but this particular service uses this wireless router. I need to get my Apple Time Capsule back into my netowrk.
    I would either like to understand how to use the Motorola as a switch or just as a modem so I can use the Time Capsule as my router or vica versa, use my Time Capsule as just a back up drive and leave the Motorola as my rwireless router. The onyly thing about this second configuration is that I need to connect to the Time Capsule wirelessly with one of my computers for back up, the other two are both on an ethernet port hard wired.
    So this is what I have to put in place:
    Motorola Wireless Cable Modem
    Time Capsule
    5 Port EasyNet Switch
    iMac Desktop (Ethernet hardwired)
    Macbook (Ethernet hardwired)
    MacBook (wirelessly connected to the network)
    Any thoughts great appreciated.
    Henry

    It's likely that your ISP will require that the Cable Modem is the first device in the chain. You do need to set the Time Capsule to Bridge mode, disabling the DHCP. Now, the Cable Modem is providing DHCP to devices that connect to it, and devices that connect to the Time Capsule.
    You will be able to wirelessly connect to the Time Capsule and network.
    Here is a simple article explaining:
    http://www.ehow.com/how5309467bridge-time-capsule-mac-pc.html

  • Can I share the files on the time capsule for all of the macs on my network and can I access time capsule from my laptop while out of town?

    I have a iMac desktop and a macbook pro.  If I purchase a time capsule, can I use it as the central location for my files for both computers?  Can I access the files on the time capsule from my macbook pro when I am out of town?

    Yes, with some provisos.. it is designed as primarily a backup location for Time Machine.
    Look at Pondini who has a great deal of info in his KB of all things Time Machine .. as well as Time Capsule.
    Q3 here. http://pondini.org/TM/Time_Capsule.html
    Remote access is via BTMM and iCloud.. just look it up.
    But the TC must be the main router in the network for it to work.

  • I am using SURPLUSMETER :) I am also using Apple Airport Time Capsule as my Router that is connected to my Satellite dish Internet Modem ... Now on the Surplusmeter I have the option for PPP Modem . Ethernet Port , Airport , Network Card ,

    I am using SURPLUSMETER I am also using Apple Airport Time Capsule as my Router that is connected to my Satellite dish Internet Modem ... Now on the Surplusmeter I have the option for PPP Modem . Ethernet Port , Airport , Network Card , & Adaptor .
    Which one can I use properly to monitor all the wireless Devices in my hous

    Actually, none of the options will do what you are looking for it to do. That is because, this application only monitors the traffic from the device it is hosted on. That would also mean that you would have to run a copy on each computer that will access the Internet on your network; note their individual usages, and then, combine them to get an idea of the total usage.
    However, if you are only interested in the amount of Wi-Fi traffic that only your computer is seeing, then the "AirPort Network Card" option would be the correct choice.

  • Best way to access Time Capsule from the Internet?

    I wanted to see if anyone knew of a program or setting I can use in order to access Time Capsule from the internet? I know that probably I will not be able to at this point access it directly, even though it is connected to the internet through my modem, but I do have a Mac at home that is connected to Time Capsule. Isn't their a way that I could connect to the Mac, but not through Back to My Mac, that would show Time Capsule as connected to it, so that way I could access the files? Any ideas would be appreciated.

    It is possible to mount the TC as a network hard drive when outside your regular network.
    1) You will need to reconfigure your router to forward the ports used for AFP (by default 548) to the Time Capsule.
    2) Then when outside the network make sure Finder is active, press Apple+K to bring up the 'Connect To Server' dialog.
    3) Input the WAN IP address of the network to which the TC resides on.
    4) You will be asked for the password used to access TC.
    5) The TC should appear as a mounted drive.
    It is then possible to access files on the TC as well as do a TM backup. To make life easier you can drag the mounted TC into your dock for easier access in the future.
    However, it is obviously recommended to use a strong password to protect the TC (configurable using Airport Utility in the 'Disks/File Sharing' tab). You may also need to use a service like DynDNS if your network does not use a static IP address.
    But I am using my home networks' Time Capsule successfully from the office.

  • Can i unplug time capsule from the ethernet cable and still use it??

    can i unplug time capsule from the ethernet cable and still use it??

    I have tried to extend that wireless line but as soon as i remove the LAN cable i have no internet connection anymore. So basically, does the TC get the signal wireless from the router??
    The Time Capsule can wirelessly extend a wireless signal....but only if it is being provided by another Apple AirPort wireless router.
    If the "main" rotuer there is not an Apple AirPort router,  you will need to connect to the network using a wired Ethernet connection.

  • How to connect over internet to time capsule from iphone?

    I want to connect to my time capsule 2013 over the internet with an iphone 5, my time capsule is now set in bridge mode and main router is an airport express. How to set to connect in this case and what is a global hostname? In the past i have time capsule as primary router and it was ok to access with file browser, but now i can't connect only in the local wi-fi. Sorry about bad english.

    You will have multiple issues here.
    It would be much better for the TC to be the main router. Do you have to use express as the main router?? It is underpowered and does not even have disk access.
    Remote access is also super difficult from an iphone.. it is not a Mac.. apple designed remote access for Macs.
    https://discussions.apple.com/docs/DOC-3413
    You can use filebrowser method.
    http://www.stratospherix.com/support/gsw_timecapsule.php?page=6remote
    Only you need to use the LAN IP of the TC instead of the LAN IP of the express.
    Global domain name.. might still work or might not.. apple is working hard to avoid it..
    The best option is to buy a static IP from your ISP. That simplifies this whole setup.
    Another option not listed is to replace the Express with a proper vpn router. iphone has vpn client built in.. but apple did not include a vpn in their routers. VPN is a lot safer and standard routers use standard dyndns.

  • Time Capsule used as router attached to Comcast Modem. wireless stops working. All I have to do is unplug the TC and plug it back in and TC cycles up and have green light as well as the Comcast modem operates correctly. TC 4 yrs old. How do I correct?

    Time Capsule used as router attached to Comcast Modem. Wireless stops working with no light showing and Link indicator on modem off.
    All I have to do is unplug the TC and plug it back in.
    TC cycles up and green light appears as well as the Comcast modem operates correctly.
    TC 4 yrs old. How do I correct?

    I have the latest and greatest Time Capsule and Comcast. Here is the weird thing. If I have one network set up, then occasionally that network will wedge. If I set up a 5GHz and a 2.4GHz network, then one of them (usually the 5GHz) will wedge. I saw this with a previous Time Capsule, Apple said call Comcast. They checked it out and said it was Apple's problem. Apple said maybe you Time Capsule is bad, so I bought a new one. The problem persists.
    Tonight it's not complely wedged, but super slow. The 5GHz network is getting 0.45Mb/s while the 2.4GHz network is getting 17Mb/s. Both are coming in from the same Comcast cable modem. Apparently the Time Capsule treats them as separate.
    Is it the cable modem or the Time Capsule. I am betting on the Time Capsule, since rebooting it fixes the problem. Resetting the cable modem does not.
    Apple is NO HELP at all. They say reset the Time Capsule. Did that fix it? Yes. Problem solved! No, problem not solved. It will happen again in a few hours.
    Here's the traceroute. Note what happens a few hops away. At hop number 7 the ping times go up by a factor of 200.
    Huginn:~ darrell$ traceroute 128.114.48.10
    traceroute to 128.114.48.10 (128.114.48.10), 64 hops max, 52 byte packets
    1  10.0.1.1 (10.0.1.1)  0.952 ms  0.886 ms  3.428 ms
    2  67.170.200.1 (67.170.200.1)  43.269 ms  27.611 ms  21.004 ms
    3  te-7-1-ur01.scotts.ca.sfba.comcast.net (68.85.101.53)  11.252 ms  8.450 ms  9.778 ms
    4  te-1-5-0-7-ar01.sfsutro.ca.sfba.comcast.net (68.87.226.14)  15.026 ms  27.372 ms  15.516 ms
    5  he-3-9-0-0-cr01.sanjose.ca.ibone.comcast.net (68.86.91.45)  14.374 ms  17.450 ms  24.752 ms
    6  pos-0-0-0-0-pe01.529bryant.ca.ibone.comcast.net (68.86.86.122)  14.627 ms  15.408 ms  14.460 ms
    7  xe-1-2-0.0.paix0.tr-cps.internet2.edu (137.164.130.233)  1583.490 ms  2697.533 ms  3240.337 ms
    8  xe-1-1-0.482--2152.paix0.tr-cps.internet2.edu (137.164.131.62)  2413.800 ms  2937.085 ms  2667.384 ms
    9  dc-svl-core1--svl-px1-10ge-3.cenic.net (137.164.46.14)  4362.188 ms  2399.774 ms  1397.535 ms
    10  dc-svl-agg1--svl-core1-10ge.cenic.net (137.164.47.120)  588.755 ms  2447.772 ms  1795.253 ms
    11  137.164.3.49 (137.164.3.49)  3179.385 ms  1718.755 ms  240.350 ms

  • Accessing Computers Connected to a Time Capsule From a Remote Location

    I am already able to access my Time Capsule from a Remote Location and have read/write access to the internal hard drive within the Time Capsule and the USB hard drive connected to it.
    My problem is that I cannot access any shared computers or networked hard drives attached to the Time Capsule.
    Suggestions are greatly appreciated.

    If you don't want to use Back to my Mac, you can just use screen sharing. Go into Airport Utility and go the Advanced tab along the top. Then click on port mapping. Set up a new port map to route to the iMac. When I did this, I just used the "Apple Remote Desktop" option from the drop-down menu, this pre-fills everything in for you except for the IP address of the iMac. Just pop the IP address in the field, save the new port map, and Update the TC. Now you should be able to screen share from anywhere with your MacBook Pro using the screen sharing app. The Screen Sharing app is located in /System/Library/CoreServices/ScreenSharing just drag it to the dock to keep it there. When you open it up it will ask you for a host address, just type in the IP address of your time capsule followed by the 5900 port number, for example x.x.x.x:5900 where x.x.x.x is the TC IP address.
    Just make sure your iMac is set up for File Sharing, Screen Sharing, and Remote Login, and you should be good to go. Just a word of caution, when the port map is set up, anyone can use it, so set up a good password on your iMac. Also, under the screen sharing pane, click on "Computer Settings" and check both boxes and enter a password in the box. You should not need this because when you try to connect with your MBP, it should give you an option for logging in as an authorized user, in which case just use login info for a user on the iMac.
    Just one last thing, if you close the Screen Sharing app and open terminal and enter:
    defaults write com.apple.ScreenSharing ShowBonjourBrowser_Debug 1
    then hit enter and reopen Screen Sharing, it should give you a list with all your bonjour computers and saved computers, so when you out in your IP address to connect to the iMac, make sure the box for "Add to my Computers" is checked, and it will add the IP address to the list so you don't have to put it in all the time.
    Hope this helps,
    Nathan

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