Access 2013 Installation - Cannot continue unable to download a required file
We have working installations of office 2013 - Home and Business on two machines and we are trying to install Access 2013.
Both machines are running Windows 8.1
We have purchased 2 standalone physical media of Access 2013 to install on the machines.
We place the disks in the drive and get a small indicator that the disk are being read and then nothing.
We tried running \office\setup32.exe -v (we have 32bit office version already installed) and get message saying. "we're sorry, we can't continue because we weren't able to download a required file. "
We are connected to internet and i have tried disabling the firewall and antivirus but get nowhere. I do not wish to uninstall office unless i absolutely have to. Any suggestions please.
Are these machines on a domain?
It my be possible that your WSUS does not have the files available. If so add those files to the update library or remove the machines from the domain, install and then re-add to domain
*which is not recommended but is a possible solution if nothing else is available
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