Access apple technical chat

Have a Macbook Pro with video issues, it is out of warranty. But it also falls under the video recall for thia model and serial number. Need to acces Apple Chat to confirm coverage on an existing order.

https://getsupport.apple.com/GetSASO?

Similar Messages

  • Apple technical help says wait for update!!!

    After a week of going around in circles and trying every solution thrown my way to fix my iPad 3's inability to connect to public access ,apple technical help has finally enlightened me that there is a problem with ios 6 and they are coming out with an update. Now,,,,, we wait.

    After a week of going around in circles and trying every solution thrown my way to fix my iPad 3's inability to connect to public access ,apple technical help has finally enlightened me that there is a problem with ios 6 and they are coming out with an update. Now,,,,, we wait.

  • Apple technical support *****. Can't even tell me how to hard reset my iPhone. I have to pay $300 to get an answer.

    Can anyone tell me how to hard reset an iPhone? Thanks!

    Apple Technical Support does not **** if you are within warranty or paid for AppleCare. Otherwise, you are expecting something for free when everyone else was required to pay. In my opinion, that would ****.
    Apple's website has plenty of knowledgebase articles that you can access for free. You can try it too. I searched the Internet for iphone reset and here is one of the top hits:
    http://www.apple.com/support/iphone/assistant/phone/#section_1
    There are also the forums (i.e., here) where other users are more than willing to volunteer their time to help you solve issues.

  • If I need to have some official letter (or e-mail)from apple technical service, what is the e-mail address?

    For official letter from apple technical support, what is e-mail the address?
    I have some case to prove from apple official opinion.
    Please let me know.. I try to find that in whole apple site, I couldn't

    Okay we're sorta making progress. Barely.
    I chatted with someone from support based on your suggestion and she was able to disconnect my AppleID and primary e-mail address.
    My "primary e-mail address" on the AppleID site is now listed as my @me.com account.
    However, it's asking me to verify it, but no matter how many times I click the "resend verification e-mail" link, nothing has shown up.
    If I try to change it to an alternate e-mail, like my @bellsouth.net account, clicking "save" to save those settings does nothing, and it reverts back to @me.com
    Nothing at all gets through to my mac.com account.
    This is especially troubling since I updated to Mountain Lion this morning. One of the first programs I used, Messages, asked me to verify my AppleID by checking my @mac.com e-mail.
    What a headache.

  • I am at Ramstein AB Germany.  My iphone screen was smashed badly on the flight to Germany this morning.  WHEN I access apple support for this subject it gives me 3 options call now, call me now or call me later.  As I am in Germany with no coverage and no

    I am at Ramstein AB Germany.  My iphone screen was smashed badly on the flight to Germany this morning.  WHEN I access apple support for this subject it gives me 3 options call now, call me now or call me later.  As I am in Germany with no coverage and no working phone none of those options will work.  Can you get this e-mail to someone who can help.  My iphone serial # is C38xxxxxx. 1) I need to know where and how I can get a replacement somewhere nearby in Germany 2) If 1 is not an option I need to set up an appt to get a to get a new iphone at an apple store in Atlanta GA in the evening of 11 July.
    Thank you very much, Phil Edelen
    <Edited By Host>

    Thanks, my wife is the one serving I am retired and trying to follow her as much as I can. 
    I will schedule an appt for my next time stateside.  I have spent too much time on many Apple web sites trying to get an e-mail to communicate with anyone at Apple to no avail, only phone numbers. I guess if you are overseas with no international access you are out of luck communicating with them.  I did find one e-mail address but the reply was computer generated and provided useless links.
    If anyone has any e-mail address for anyone at Apple I would appreciate it.
    Thanks again,
    Phil

  • On MacBook Pro, in iCloud cannot access Apple ID username to change it, from previous user. Can you help?

    On MacBook Pro, in iCloud I cannot access Apple ID username to change it, from previous user. Can anyone help?

    In System Preferences>iCloud: Sign Out, reboot and then Sign In with your ID and password.
    If Find My Mac is switched on you will be unable to sign out without the previous owners password.

  • Can access Apple TV via airplay, but can't get to internet or iMac from Apple TV

    Can access Apple TV via airplay, but can't get to internet or iMac from Apple TV. Whenever I try to put my info in it says to try later. When I test network it says network time has not been set. It has worked previously.

    Try the following steps, check whether things are working after each step where appropriate, before trying the next.
    Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
    Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
    Restart the Apple TV (Settings > General > Restart).
    Restart the Apple TV by removing ALL the cables for 30 seconds.
    Restart your router. (Also try removing it’s power cord for at least 30 seconds)
    Restart your mobile device.
    If you are still having problems, the following article(s) may help you.
    Troubleshooting AirPlay
    Troubleshooting Wi-Fi networks and connections
    Recommended Wi-Fi settings
    Wifi Diagnostic Software (for Mac users)
    You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.
    When making adjustments to your network for better optimisation, you may find some of the points mentioned on this page helpful.

  • Does CC 2014 eliminate the need to have Final Cut Pro and/or Compressor installed to access Apple ProRes 422?

    Hello:
    Just today, I was working on a Mac system that does not have any of the applications that I would have expected to need to have installed in order to do more than just decompress movie files compressed with Apple ProRes 422.
    I was expecting to have to install Final Cut Studio 3, Final Cut Pro X, Compressor 4, and/or QuickTime 7 with the QuickTime Pro key; however, none of those applications are installed and I am able to create custom QuickTime Apple Pro Res422 Sequences in Premiere Pro as well as export using Apple ProRes 422.  After Effects and Adobe Media Encoder also show all the Apple ProRes variations.
    Does CC 2014 eliminate the need to have Final Cut Pro and/or Compressor installed to access Apple ProRes 422?  Is it something happening on the OS or QuickTime level that would affect CC or CS6 in the same way?
    I've done a web search, but haven't really come up with anything other than older articles about needing to have FCP installed (and I typically work on systems with Final Cut Studio 3 installed as well as CS6, CC, or CC 2014).  If more detailed information is available, it would be great to be able to read up on it.
    The system is a 21.5-inch iMac running Mac OS X 10.8.5, QuickTime Player 10.2, and Adobe Premiere Pro CC 2014 (8.0.0 - I know an update is available for PrPro, but it's not my system to make that change).
    Thanks in advance,
    Warren Heaton

    Hi Emil:
    I use ProRes all the time as well, but I have Final Cut Studio on my workstations.
    I had not come across MindPower009's YouTube video.  That explains how ProRes could be showing up without FCP or Compressor.
    So, the answer to my question would be, "No, CC 2014 does not eliminate the need to have Final Cut Pro and/or Compressor installed to access Apple ProRes 422; however, if you are willing to be in violation Apple's terms of use, you can install the ProRes codecs anyway."
    Even though MindPower009's YouTube video comments claim "FREE and LEGAL", it's clear from both the Apple download page and the ProRes codecs installer that Apple expects you to own at least one of their applications.
    Thanks again for the link!
    -Warren

  • Apple tv 2 - root password has been changed to non default.   I need to access apple tv 2.   how do i get access with a forgotten password

    apple tv 2 - root password has been changed to non default.   I need to access apple tv 2.   how do i get access with a forgotten password

    Welcome to the Apple Community.
    It depends on which password you are referring to, but generally speaking you can always restore the Apple TV.

  • "Accessing Apple TV" has taken over 5 minutes

    We just installed a second Apple TV. Unlike the older one, this one is capable of 1080p. However after selecting a movie for the first time on the new Apple TV, the words "Accessing Apple TV" and the spinning gear have remained on screen for close to ten minutes. We have no problem viewing movie trailers. Why should a movie take so long to download? The unit is connected by Ethernet cable.

    I solved my own problem. After going to Settings > General > Restart, Apple TV worked as it should by downloading a movie without difficulty.

  • How can I get a log of conversation with Apple Support Chat ?

    How can I get a log of conversation with Apple Support Chat ? Case ID: 52****250
    <Edited By Host>

    The only way I know of is to copy the entire content of your chat window (while it is still active) and then paste it into a text document (or, if it is short enough to fit the window without scrolling, take a screenshot). Once you terminate the chat, the record is gone (as far as I know).

  • I want to connect apple app store but i have any bank account for billing purpose,in fact i really do not download any app ecxept a free one...kindly help me to access apple itunes

    Please help me access apple's app storebecuase i have not a bank account for billing

    How to Get Apps From the App Store Without a Credit Card
    http://ipadhelp.com/ipad-help/how-to-get-free-apps-from-the-app-store-without-a- credit-card/
    Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    http://support.apple.com/kb/ht2534
    Why can’t I select None when I edit my payment information?
    http://support.apple.com/kb/ts5366
    If None is not available - On your computer launch iTunes and click “iTunes Store” in the left navigation pane. Click the “down arrow” next to your name at the top right side of the page and click “Account.” Enter your username and password and click “View Account” to log into your account information. Next to your Payment Type, click “Edit.” Select the “None” button and click “Done.” Confirm that your card has been removed by returning to the Apple account information screen. Under Payment Type, it should say that there is no credit card on file.
    iTunes Store: Changing your payment information
    http://support.apple.com/kb/HT1918
    iTunes Store Accepted Forms of Payment
    http://support.apple.com/kb/HT5552
     Cheers, Tom

  • HT201232 I m fron india where can i contact apple technical team support ?

    I m from India where can i contact apple technical support team ?

    See here: Contact Apple for support and service - Apple Support

  • Using iPhoto 11 under Mavericks and want to buy to buy a Book, I receive error message saying 'Cannot access Apple Store, try later', but I have not problem accessing store via iTunes or directly. Any advice?

    Getting error message when trying to buy my book 'Cannot access Apple Store, please try later' Anyone experienced this?

    Here's a fix that worked for some users:
    Make sure this checkbox is checked in the System/Sharing preference pane:
    If it is, uncheck it and then recheck and try ordering again.
    OT

  • How can i speak with someone from apple live chat??

    How can i speak with someone from apple live chat??I want to ask something

    Yes, that is the key to it.   In North America live chat is available, though I would question the value of it.   It usually takes ten times longer to 'chat' than to talk or even send an eMail.  Why don't you ask your question here; by far the most realistic means of attracting a reasonably accurate answer.

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