Access Code Won't Work for 12 month Prepaid Creative Cloud Membership

I purchased a 12-month prepaid membership for Creative Cloud at a local Staples on 8/29.  After signing in with my Adobe ID, I attempted to enter the code located on the scratch off section on the back of the card inside the package only to continually be told that this code was invalid.  Is there a support number I can call or person I can chat with for troubleshooting with this issue?  Thanks.

BigIJ24 you may want to try a different web browser to enter the code if you have not done so already.  Alterantely you can speak with our chat support at http://adobe.ly/yxj0t6.

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