Access Connection messes up taskbar

Hello!
Have a problem/bug with access connection that i hope that you guys can help me with!
On my work we have Access Connection installed on all our Lenovo lapptops and this happends to all our models, t420, x220, t410, x220i etc.
It messes up the taskbar, its hard to explain but look on the pritnscreen linked further down in this post and you will hopefully understand. This happends to every profile on the computer and if you disable access connection in the taskbar och then put it there again everything is fine and its to the right beside lenovos "power saving" thing in the taskbar.
We are using version 5.85 of Access connection
Here is a link to the print screen http://tinypic.com/r/1jut7c/5
Regards
Erik

Exactly the same problem:
Also latest version of AC :/

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Access Connections icon in taskbar

Can someone tell me how to retrieve my wireless icon signal bar in the taskbar. I think I turned off access connections being shown in the taskbar and cannot find how to turn it back on....help!

Open Access Connections, switch to Advanced view and click on the Tools tab.
Click on Global Settings, then the Notifications tab. The settings you want are there.

Can't remove Access Connections and ThinkVantage Toolbox icons from taskbar

I've just re-installed from my Lenovo system back-up disks.
The Lenovo Power Controls icon on the taskbar was easy enough to remove. There was a checkbox under Options.
The Access Controls options show a checkbox to remove that icon as well, but the entire screen is grayed out (inactive). I changed to my admin account and unchecked all the boxes (the screen even says it will affect all users). I also went into the Global settings and unchecked the box there as well (not sure why it's in two places). I rebooted. The icon is still in my non-admin account, although it is gone from the admin account.
On the admin account, all the boxes are unchecked. On the non-admin account, the "Show Accees Connections icon on taskbar" is still checked, but still grayed out. Not sure how to proceed. Definitely do not want this big, ugly icon on my taskbar.
Also, the ThinkVantage Toolbox icon suddenly appeared on this install (wasn't there before, haven't ever seen it). This one doesn't even have an options section with a checkbox to remove it from the taskbar. It also never showed up in the admin account from day one, only in the non-admin account.
Any information on removing these two icons from the taskbar would be greatly appreciated.

As far as the Lenovo Thinkvantage Toolbox icon, this is probably PC-Doctor.
Launch PC-Doctor. Click the settings button. You can then uncheck the show icon in taskbar item.

Access Connections icon on the left side instead of the right side on taskbar

As stated in the title of this post the icon of Access Connection 5.72 is on the left side. The only way to have it correctly on the right side is to go to 'Toolbars' on the task bar -> uncheck Access Connections -> apply -> recheck Access Connections -> apply -> ok
Lenovo, please fix this

@kingskawn,
Could you let me know where can I obtain this SCCM software so I may try to replicate this bug?
Also do update the TVAC to the latest version.
http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-73682
I understand you are using Update Retriver to download the software but there are some delays in the Update Retriver compared to the Lenovo Support site. Therefore try installing the latest TVAC and then install the SCCM software and see the bug still occur.
//JameZ
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Access Connections 5.3 doesn't see wireless

Suddenly Access Connections can no longer see any wireless networks -- even though the Windows wireless manager connects fine. There are other similar recent posts but without a solution that works.
T41 Type 2373
WinXP SP3
Access Connections 5.3
Atheros a/b/g wireless lan mini PCI, with driver v4.1.2.156
Hotkey features 1.31.0610
Solutions I've tried already:
Ran sys update to get latest versions
turned off firewall
removed Access Connections including all profiles
removed wireless adapter driver
removed hotkey features
rebooted
reinstalled Hotkey, Wireless driver, and Access Connections
rebooted
turned off firewall again during connection attempt
Access Connections fails to connect wirelessly (but connects OK hardwired)
The Connections Status window shows wireless radio not turned on Error Code 16 (even though the radio is on). When I run repair, the error changes to code 9 - no wireless networks in range (even though more than one is in range). I can connect via WinXP wireless mgr with no problem.
Thanks for any help!

well i don't have xp on my machine and it is a t61 so what i can assist with is limited. (vista business access connections 5.31) i've reviewd you troubleshooting steps but first i do have to ask since it was a sudden change do you recall installing updates or changeing any settings? if you have it set for automatic backups check to be sure everything is ok there. i wouldn't normaly suggest system restore since it messes with the registry and I'VE seen it do some damage but enymachine and user is different so you can give that a try if you can't at all recall what may have happened. you can find by going to start-->all programs-->accessories-->system tools
but just thinking off the top of my head in the advanced menu under details you change you global settings so that it wont power off the radio in any instance (but probably wont change since you can connect using the windows config) and be sure it is powered on by press fn+f5 along with checking for the wirless switch at the front of your computer, the t41 is a lil oder than mine so it may not have. and along with those drivers that you updated try updating (not uninstalling and reinstalling) the power managment driver. i know when i install my own os it runs a lot better to install you chipset and powermanagement drivers first. (that i i sugges to update and not uninstall) and since its giving an error that it can't power on thats what i can suggest.
p.s. under tools there should be diagnostics to where you can check to see if you enabled the error logging, if yo uhave that might provide further assistance.
p.p.s. i've looked up on a few other topics and it prob makes a difference with xp instead of vista because when selecting which tool to configure your wirless connection can cause an issue. but i mainly see this with older versions of access connecctions. so i guess i good question is if you were able to use windows to view and connect while you were using access connections?
*humms mario theme song*

ThinkVantage Access Connections, Power Manager, and Toolbox all crash on startup

I have a SL 500 with factory Vista , updated to SP2 and the current versions of the thinkvantage components.
Access Connections has always been very buggy of this machine (I guess the battery monitor has been as well), When I attempted to update them this is where I ended up.
Also just installed new .net framework 4 as well.
thanks for any help
ian
Description:
  Stopped working
Problem signature:
  Problem Event Name: CLR20r3
  Problem Signature 01: pcdrcui.exe
  Problem Signature 02: 6.0.5514.59
  Problem Signature 03: 4c0eb0cb
  Problem Signature 04: wpfview
  Problem Signature 05: 6.0.5514.59
  Problem Signature 06: 4c0eb0cb
  Problem Signature 07: f8
  Problem Signature 08: 9c
  Problem Signature 09: System.IO.FileNotFoundException
  OS Version: 6.0.6002.2.2.0.256.6
  Locale ID: 1033
Description:  Stopped working
Problem signature:  Problem Event Name: CLR20r3  Problem Signature 01: pcdrcui.exe  Problem Signature 02: 6.0.5514.59  Problem Signature 03: 4c0eb0cb  Problem Signature 04: wpfview  Problem Signature 05: 6.0.5514.59  Problem Signature 06: 4c0eb0cb  Problem Signature 07: f8  Problem Signature 08: 9c  Problem Signature 09: System.IO.FileNotFoundException  OS Version: 6.0.6002.2.2.0.256.6  Locale ID: 1033
Description:
  Stopped working
Problem signature:
  Problem Event Name: APPCRASH
  Application Name: PWMUI.EXE
  Application Version: 1.0.0.0
  Application Timestamp: 4bea35c2
  Fault Module Name: KERNEL32.dll
  Fault Module Version: 6.0.6002.18005
  Fault Module Timestamp: 49e037dd
  Exception Code: e0434f4d
  Exception Offset: 0003fbae
  OS Version: 6.0.6002.2.2.0.256.6
  Locale ID: 1033
Description:
  Stopped working
Problem signature:
  Problem Event Name: APPCRASH
  Application Name: Access Connections.exe
  Application Version: 5.3.0.0
  Application Timestamp: 4bcff8d0
  Fault Module Name: KERNEL32.dll
  Fault Module Version: 6.0.6002.18005
  Fault Module Timestamp: 49e037dd
  Exception Code: e0434f4d
  Exception Offset: 0003fbae
  OS Version: 6.0.6002.2.2.0.256.6
  Locale ID: 1033

Hi...
I too have got the same problem...
i dont know when it started as it was running fine....earlier..
In Access Connections the 'right click' menu on the taskbar runs just fine ..but the Access Connections program crashes on opening..
The wireless status also runs fine
Same is the case with Power Manager
Shows the right battery status and the right click menu runs fine..but the Power Manager application crashes
Like by the Lenovo toolbox too crashes
I am using Lenovo X100e with win 7 starter edition
i had .net framework 2 installed ...3.5 doesnt install and.net framework 4 installed after the problems started ...but still the problem hasnt stopped

What's the quickest way to open Access Connections?

What's the quickest way to open Access Connections, apart from its Taskbar level meter?
I prefer to use the Power Manager battery meter instead, as it looks pretty ugly when both are used, and they take up too much space.
Fn+F5 no longer gives any access to Access Connections either. And it is not integrated into the standard Windows network system tray icon's right-click menu, like Power Manager is with the standard power system tray icon.
You cannot even type Access Connections in the Start Menu search box, as the shortcut is called something else, which I can never remember.
Ideally, I would at least like to be able to access it though the Fn+F5 box again (I'm pretty sure it was possible in versions).
jason404 - X220 (my sixth ThinkPad)

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Access Connections Problems With Windows 7 and Microsoft Security Essentials

There appears to be a conflict with Access Connections and Microsoft Security Essentials which causes Microsoft Security Essentials to generate high page faults and high CPU usage, and prevents normal operation of Access Connections.
After fresh install and reboot Access Connections would not launch, and when cursor was moved to the taskbar, the cursor pointer changed to a spinning loop. Clicking on the Access Connections gadget did nothing. Looking at Task Manager, Microsoft Security Essentials program msmpeng.exe was experiencing 5000+ page faults per interval. Terminating msmpeng.exe immediately caused Access Connections to launch.
System configuration: Lenovo Thinkpad x200s with Windows 7 Ultimate 64 RTM (installed with a fresh install) with all current updates, and all updates from Leovo including Access Connections V 5,42 Build 6JC725WW,
Solved!
Go to Solution.

Here is a workaround to fix the issue
1) Launch MS Security Essentials
2) Click on the "settings" tab
3) Click on "Excluded files & Locations"
4) Click "Add"
5) browse and add the following exceptions
a) C:\Users\Public\Lenovo\Access connections
b) C:\Users\Public\Lenovo\Access connections\AccConnAdvanced.html
6) Click "Save Changes"
The issue is also resolved in AC 5.5 which is posted to the web
http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-73682
Can someone please test both solutions and let me know if the issue is resolved.
Thanks

Access connection icon won't allow shrinking of the Sidebar (thick wide icon)

this one is wierd but I can't get it fixed I just installed new HDD with everything fresh Win 7/64 sp1. This ACCESS CONNECTION (v. 5.97) icon won't allow me to shrink sidebar ,even thou in my old HDD I'm able to shrink it. Whole new install is same as on old HDD. I UNLOCK the side taskbar,remove the access connection,then LOCK the taskbar. Then I add ACCESS CON. and the sidebar widens again. helpppp pls :-) How can I fix that ugly wide icon? :-) seriously, its bad
Solved!
Go to Solution.

...never mind....downgraded Access Connection to 5.93 and could shrink the sidebar.....good example of how newer doesn't always mean better :-)

Latest versions of Power Manager and Access Connections got borked.

I have a T60p running a fully patched XP SP2, model 2007CS3, and I work for IBM. I'm posting this because our internal IT support team has no clue how to fix this.
I updated Power Manager to 1.52 when it had initially released, and since then it always fails with an error in pwmuictl.dll, however the taskbar indicator is working properly. So I have to rely on Windows' built in power management only.
Couple of days back I updated the ethernet drivers to 9.12.41.1001 as in the latest package listed on the site.
After that Access Connections 5.2 stopped working- the AcSvc service would fail on startup and subsequent restarts.
I rolled back the ethernet driver to the previous version- uninstalled the device and reinstalled specifying the older drivers- to no avail.
After a lot of struggle I downgraded it to version 4.23 that is used internally- and now my LEAP based wifi does not work. If I create a new connection profile- Access Connections craps out after filling in wifi security parameters. I reset my LEAP password and tried again- it still does not connect.
So effectively, updating the ethernet drivers turned out to be a big mistake. I hope someone can help, if you need additional information/screenshots let me know.

Hello Martin,
you have AC 5.02 instead 4.52 installed, like your screenshot shows.
Some user have been experienced problems with this version and the version of new Powermanager.
So if your system runs satisfactionally then there is no need to update.
I would roll back and see if your program became operationally again.
Kind regards
Andreas
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Loosing T530 AC (Access Connections) + PM (Power Manager) Icons after Sysprep

Lenovo T530 (Windows 7, x64 SP1) Sysprep OOTB generalized
After the Sysprep, the system looses the Icons from the Access Connections (Version 5.85) and the Power Manager (Version 6.32) in the Taskbar. I can get them back, if i'll do a right click at the task bar and choose the AC and PM manually.
Is there a possibility that the symbols retained after the sysprep?
Solved!
Go to Solution.

Probably because the tools aren't added to the taskbar in "Default" user. Did you added the tools to the taskbar in Audit mode?
Though sysprep will not keep some settings. You may need to use `unattended.xml` to configure scripts to add those tools to the taskbar.
Just another question: does the PM tool appears in its factory state?

Vista SP2 and Access connections requiring manual reconnect

Hi,
I'm experiencing a problem after the installation of Windows Vista SP2 on my Vista Business. After a reboot, I must always manually 1) disconnect the WLAN connection and then 2) reconnect to establish a working WLAN connection and to gain access to Internet. Before I disconnect, the WLAN connection is alive, but I cannot access any websites. Everything worked just fine before installation of SP2.
I'm running Access connections version 4.42 on Thinkpad R61. I've read that someone has had a similar problem with wired LAN and with newer version of Access connections: http://social.technet.microsoft.com/Forums/en/itprovistasp/thread/17ba267e-0bb1-4621-b81f-04afa0d806...
Does someone know how to solve this issue and make the connection to work without a manual disconnect -> reconnect step?
BR,
Miika

After some searching, I found a working solution:
http://www.darthcontinent.com/2009/05/no-internet-after-installing-vista.html
Everything works fine now.

Access Connections and Tools won't install properly

I have followed advice uninstalled the wireless driver, access connections, hotkey, power manager. . Reinstalled all ( latest versions) except access connection. Wireless connections work correctly and all hot keys function appropriately ( including Fn +F5 ). Then I let TVSU download Access connections. An icon is placed in the task tray. Clicking on it nothing happens. Also none of the hot keys work including the blue ThinkVantage key. Once I uninstall Access connection I am back in business with the wireless connection and the hot keys working. ( for all these installs I turned off the Microsoft virus scanner and the firewall).
Have similar problem with ThinkVantage tools in that I get the Icon in the task tray and then the program freezes. No problem in reinstalling PC doctor5
T60 series2007 Windows XP professional pack3.

Hi dulverton,
I find lenovo drivers and software rather eccentric; since they need to be installed in a particular order to work properly.
First uninstall your wireless driver and access connections, thereafter reboot your system. Then install wireless driver first, again reboot, subsequently install access connections, reboot again.
Further this is the order in which the following drivers must be installed for each of them to function desirably:-
1) Lenovo PM driver
2) Lenovo System Interface Driver
3) Hotkey driver
4) Wireless driver software [reboot]
5) Access Connections [reboot]
Hope it helps.
Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]
IdeaPad: U350
Apple:- Macbook Air [Snow Leopard]
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Need help with thinkvantage access connection

Here a log file with new access connection:
Connection status:  Disconnected
Cause:  Driver disconnected while associating.
Error code:  229378
Recommended actions:
Verify that the encryption settings (WEP/TKIP/AES) specified in this profile match those expected by the wireless network.
Verify that the wireless adapter in your computer has not been restricted from accessing the radio channels being used by the wireless network.
If the problem persists, contact your network administrator and provide the troubleshooting information below.
Adapter Details
Adapter name  11a/b/g Wireless LAN Mini PCI Express Adapter
Adapter type  Wireless LAN
Adapter speed  54.0 Mbps
Driver/Firmware version  7.6.0.96/ N/A
Adapter status  Enabled
Connection Status  Disconnected
Disable unused cards?  Yes
TCP/IP Settings
DHCP enabled?  Yes
Append parent suffixes of the primary DNS suffix?  Yes
Register connection's DNS suffix in registration?  Yes
Register connection's DNS suffix in DNS registration?  Yes
Enable LMHOSTS Lookup?  No
NetBIOS setting  "Default"
Wireless Settings
Network name (SSID)  linksys
Connection type  Access point
Wireless mode  Auto
Security encryption  None
System Information
System model  7732CTO
BIOS version  7LETB7WW (2.17 )
Operating system version  Windows Vista, Service pack 2
Access connections version  5.31
Access Point scan list
Network name (SSID)              Wireless mode MAC address                   Signal strength Channel
linksys                          802.11g        00:1C:10:54:65:B6              24%            11
Global Settings
Network
Allow all users of this system to switch to any existing location profile  -> No
Allow the wireless LAN radio to be turned off when inactive  -> No
Allow selection of location profiles with Fn+F5 On Screen Display menu  -> Yes
Enable autodeletion of unused profiles  -> Yes
Notifications
Show ThinkVantage Access Connections status icon in task tray  -> No
Show wireless status icon in task tray  -> No
Display the progress indicator window when a profile is being applied  -> Yes
Preferences
Enable sound effects  -> Yes
Do not show balloon tips from the Access Connections system tray icon  -> Yes
Show WiMAX page as default on Main GUI  -> No
Automatic location profile switching list
Include Ethernet connections in automatic switching and prompt me to save Ethernet ports  -> Yes
When no other connections are available, connect through Wireless WAN or WiMAX  -> No
Wireless priority list
Selection    Priority     Location profile name                                            Connection order                 Connection details
No                  1     linksys                                                          Wireless LAN                     SSID: linksys
Log File
Debug Log is enabled
It didn't happen when I use old version. Can anybody help me?

Are you getting any error message while connecting to ds..?
Are you able to go online on wired computer...?
Are you able to go online on any wireless computer on your network..?
Open the router setup page and under the wireless tab,Change the Channel width to 20MHz only and Channel to 11-2.462GHz and click on save settings...Under the Advanced Wireless Settings...Change the Beacon Interval to 75,Change the Fragmentation Threshold to 2304,Change the RTS Threshold to 2304 and Click on Save Settings...
Now,check.

T400 Vista vs Access Connections

(I hope this doesn't show up twice. My first try failed with an undecipherable server error)
Basically, wifi is unusable on my new T400 when running Vista Ultimate or Vista Business 64. If I run XP it works just fine. All 3 are stock Lenovo OEM installs from factory media.
My home wifi router is sitting close to the laptop. W/Vista, I can usually see it via "find" but usually can't connect. Occasionally after rebooting I can. Sometimes I can't even see it in find. W/XP on this T400, or with XP on my T61, it works as expected.
I suspect confiicts between Vista wifi management and Access Connections. With XP, one could solve this by unchecking the "let windows manage..." box in wifi properties. There doesn't seem to be such an option in Vista. I have tried disabling the windows "Zero Configuration" service (WLAN Autoconfig after SP1) but that doesn't help. Without that service, AC can't even turn on the radio. Worse (!) I can't turn the radio on manually via Fx-F5 either. Bluetooth yes, wifi no.
It looks like AC actually uses some/all of the WLAN Autoconfig function.
One thing I haven't tried yet is uninstalling AC and just using the Vista wifi management. Even if that works, it gives up a lot in terms of profile management.
I welcome any suggestions. As it stands, this shiny new T400 is unusable. It's a nice little machine, but this isn't the first of the frustrations....
Thanks,
Z
Message Edited by zoltanthegypsy on 10-24-2008 03:38 PM
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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Unfortunately, I need to use this thing on the road as well as at home, so a fixed IP address isn't an option since I won't know what subnet(s) will be in use. I experienced the same problems last weekend at two hotels and in the Denver airport, so it isn't my router.
I have done quite a bit more experimentation with this problem, without any resolution. I do notice that when it fails Vista thinks it is connected, but only locally. It has assigned a 169... address which I take to mean that DHCP has failed. Trying a command: ipconfig /renew fails with an error.
If I let it fail, then reboot, it usually will succeed as long as I try to connect to the same access point that failed before the reboot.
I tried uninstalling Access Connections, but Vista has the same problem(s) when it is doing the management! Failed connections, local only connections, and often success after a reboot. One interesting and nasty difference is that when using the Windows management w/out Access Connections, wired connections will also fail in the same way!
I see many, many people on the web who are having similar problems. Some of the threads go back more than a year with no resolution.
I have gone around and around with IBM/Lenovo support. They have escalated the problem to a series of lead techs who never return phone calls. Very disappointing, since the first tier techs are quite friendly and helpful - and generally return calls.
My next step is to go back to the nice man who handles escalations from the sales side, and ask him where to send this piece of junk. It boggles my mind that Microsoft and Lenovo will put this kind of half-baked crap in the marketplace, and then do nothing to get it working.
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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Access Connection messes up taskbar

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