Access Connection​s fails to recognize DNS server for wired Ethernet connection​s

I'm running Windows 7 on a Thinkpad T410i.  I ran the Lenovo update yesterday which updated Access Connections from 6.01 to 6.21.  I then could not make any network connections to the Internet.  I used Windows System Restore to back out the changes made by the Lenovo updater. 
Since then, I am able to connect to the Internet using the wireless adapter, but the wired LAN connection fails to connect to the Internet because it doesn't recognize the DNS servers  The wired LAN adapter is the Intel 82577LM Gigabit Network Connection.  The IP v4 configuration settings haven't changed (use DHCP, obtain IP and DNS addresses automatically), but it can't seem to connect to the DNS servers. 
The message from Windows Network Diagnostics is:
Your computer appears to be correctly configured, but the device or resource (DNS server) is not responding. 
The symptoms appear the same as in this problem in the Lenovo support library, but that was occuring with Access Connections 2.60, a much earlier version of the software:
Network connection is not working if Access Connection is used to set DNS information - ThinkPad General
Symptom
When a wired (Ethernet or Token Ring), network profile is created with Access Connections v2.60, the user may be unable to connect to a LAN or the Internet.
Affected configurations
Any model ThinkPad system using Access Connections v2.60
Does anyone have any suggestions?  Thanks!
Michael

pariswd wrote:
Hello Lenovo?  Are you hearing us?
Welcome to the forum!
Yes, some Lenovo employees do read and post to this forum.  Mark is quite active, and several others post as well.  In addition, there are lurkers who just read without making public comments although sometimes they ask the mod team to either gather more information or pass along advice.
However, here are the expectations of their participation from the Welcome message:
These communities have been created to provide a high quality atmosphere in which users of Lenovo products and services may share experiences and expertise. While members from Lenovo may participate at intervals to engage in the discussions and offer advice and suggestions, this forum is not designed as a dedicated and staffed support channel.
The bottom line is there's no guarantee that you will get an answer to a question here directly from Lenovo. 
On the other hand, you just might!  ;-)
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Jane
2015 X1 Carbon, ThinkPad Slate, T410s, X301, X200 Tablet, T60p, HP TouchPad, iPad Air 2, iPhone 5S, IdeaTab A2107A, Yoga Tablet, Yoga 3 Pro
I am not a Lenovo Employee.
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    Secondary DNS: The assigned IP of another DC (i.e. 192.168.1.6)
    Tertiary DNS:  127.0.0.1
    I guess the secondary and tertiary addresses could be swapped based on the article.  Is there a document that provides clearer guidance on how to setup the DNS server list properly on Windows 2008 R2 DC/DNS servers?  I have seen some other discussions
    that talk about the pros and cons of using another DC/DNS as the Primary.  MS should have clear guidance on this somewhere.

    Actually, my suggestion, which seems to be the mostly agreed method, is:
    Primary DNS:  Locally assigned IP of the DC (i.e. 192.168.1.5)
    Secondary DNS: The assigned IP of another DC (i.e. 192.168.1.6)
    Tertiary DNS:  empty
    The tertiary more than likely won't be hit, (besides it being superfluous and the list will reset back to the first one) due to the client side resolver algorithm time out process, as I mentioned earlier. Here's a full explanation on how
    it works and why:
    This article discusses:
    WINS NetBIOS, Browser Service, Disabling NetBIOS, & Direct Hosted SMB (DirectSMB).
    The DNS Client Side Resolver algorithm.
    If one DC or DNS goes down, does a client logon to another DC?
    DNS Forwarders Algorithm and multiple DNS addresses (if you've configured more than one forwarders)
    Client side resolution process chart
    http://msmvps.com/blogs/acefekay/archive/2009/11/29/dns-wins-netbios-amp-the-client-side-resolver-browser-service-disabling-netbios-direct-hosted-smb-directsmb-if-one-dc-is-down-does-a-client-
    logon-to-another-dc-and-dns-forwarders-algorithm.aspx
    DNS
    Client side resolver service
    http://technet.microsoft.com/en-us/library/cc779517.aspx 
    The DNS Client Service Does Not Revert to Using the First Server in the List in Windows XP
    http://support.microsoft.com/kb/320760
    Ace Fekay
    MVP, MCT, MCITP EA, MCTS Windows 2008 & Exchange 2007 & Exchange 2010, Exchange 2010 Enterprise Administrator, MCSE & MCSA 2003/2000, MCSA Messaging 2003
    Microsoft Certified Trainer
    Microsoft MVP - Directory Services
    Complete List of Technical Blogs: http://www.delawarecountycomputerconsulting.com/technicalblogs.php
    This posting is provided AS-IS with no warranties or guarantees and confers no rights.
    I agree with this proposed solution as well:
    Primary DNS:  Locally assigned IP of the DC (i.e. 192.168.1.5)
    Secondary DNS: The assigned IP of another DC (i.e. 192.168.1.6)
    Tertiary DNS:  empty
    One thing to note, in this configuration the Best Practice Analyzer will throw the error:
    The network adapter Local Area Connection 2 does not list the loopback IP address as a DNS server, or it is configured as the first entry.
    Even if you add the loopback address as a Tertiary DNS address the error will still appear. The only way I've seen this error eliminated is to add the loopback address as the second entry in DNS, so:
    Primary DNS:  The assigned IP of another DC (i.e. 192.168.1.6)
    Secondary DNS: 127.0.0.1
    Tertiary DNS:  empty
    I'm not comfortable not having the local DC/DNS address listed so I'm going with the solution Ace offers.
    Opinion?

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