Access Connections Problem: WAN disconnects

Hi!
I have finally managed to get online via WAN with Access Connections. However, after some time the connection goes dead and Access Connection doesn't respond anymore. I have to reboot the system to reconnect. Does anyone experience the same problem or can anyone help?
Thanks for your answers.
Phil

R u using a PC card or an internal Wan card? Is it Verizon or Cingular?
Ignorance is no excuse!

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X220 - Access Connections Wireless issue - Driver disconnected while associating

I am trying to connect to our wireless network at work. I have verified that my settings are correct with the other X220s that we have connecting to our network. When the connections fails and I select "help me fix this" I get four error messages.
Thanks in advance if anybody has any ideas.
Connection status:  Not connected
Cause:  The driver disconnected while associating.
Error code:  229378
Recommended actions:
The selected wireless network is out of range or unavailable. Move to a location that is closer to the access point and try again.
Verify that the encryption settings (WEP/TKIP/AES) specified in this profile match those expected by the wireless network.
Verify that the wireless adapter in your computer has not been restricted from accessing the radio channels being used by the wireless network.
Verify that the wireless network name (SSID) is specified correctly. The SSID is case sensitive.
If the problem persists, contact your network administrator and provide the troubleshooting information below.
Adapter Details
Adapter name  Intel(R) WiFi Link 1000 BGN
Adapter type  Wireless LAN
Adapter speed  54 Mbps
Driver/Firmware version  14.0.1.2/ N/A
Adapter status  Enabled
Connection Status  Not connected
Disable unused cards?  No
TCP/IP Settings
DHCP enabled?  Yes
Append parent suffixes of the primary DNS suffix?  No
Register connection's DNS suffix in registration?  No
Register connection's DNS suffix in DNS registration?  Yes
Enable LMHOSTS Lookup?  No
NetBIOS setting  "Default"
Wireless Settings
Network name (SSID)  Harvest
Connection type  Access point
Wireless mode  Auto
Security encryption  802.1x/WPA2/AES/EAP
Internet Settings
IE Settings
Home page  http://www.fyifdi.com/default.aspx
Proxy settings
Automatically detect settings?  No
Use automatic configuration script?  No
Bypass proxy for local addresses?  No
System Information
System model  42872VU
BIOS version  8DET46WW (1.16 )
Operating system version  Windows 7, Service pack 1
Access connections version  5.85
Access Point scan list
Network name (SSID)              Wireless mode MAC address                   Signal strength Channel
EnGenius1                        802.11g        00:02:6F:6E:C5:6A              23%            1
                                 802.11g        30:37:A6:C8:5B0              48%            11
                                 802.11g        00:23:33:21:9B:80              95%            1
                                 802.11g        00:14:A8:7E:60:40              25%            3
Duket Architects Planners        802.11g        00:21:29:92:57:B9              25%            6
Global Settings
Network
Allow Windows users without administrator privileges to create and apply location profiles  ->No
Allow the wireless LAN radio to be turned off when inactive  -> Yes
Enable autodeletion of unused profiles  -> No
Disable the Peer to Peer community feature  -> Yes
Allow selection of location profiles with Fn+F5 On Screen Display menu  -> Yes
Notifications
Show ThinkVantage Access Connections status icon in task tray  -> No
Show wireless status icon in task tray  -> No
Display the progress indicator window when a profile is being applied  -> Yes
Show Access connections Gauge in task bar  -> Yes
Preferences
Enable sound effects  -> No
Enable animations  -> Yes
Do not show balloon tips from the Access Connections system tray icon  -> Yes
Do not show balloon tips from the Access connections Gauge  -> Yes
Automatic location profile switching list
Include Ethernet connections in automatic switching and prompt me to save Ethernet ports  -> No
Preferred Location Of WLAN  -> No
When no other connections are available, connect through Wireless WAN or WiMAX  -> No
Wireless priority list
Selection    Priority     Location profile name                                            Connection order                 Connection details
Yes                 1     Harvest                                                          Wireless LAN                     SSID: Harvest
Log File
Debug Log is disabled
Solved!
Go to Solution.

I share your pain with same Intel WiFi Link 1000 bgn. After many, many hours yesterday I am now solidly running Wireless N at 144 Mbps on a LinkSys E4200, 99% reception from 30 feet away.
Previous to yesterday I could not get 'N' to work at all.
First, if you have a newer dual frequency Router, this Intel adapter only supports 2.4ghz..
1. I am using Access Connections 5.85, Windows 7
2. Router: 2.4 Ghz Network Mode: Mixed
3. On my LinkSys router Channel: Auto NEVER worked for either 'G' or 'N'. I picked channel 4 by chance and things got better. No further experiments.
3. Channel Width: Auto (20mhz or 40mhz).
4. Earlier forums indicate WPA2-P and AES must be selected. That's what I am running.
5. Numerous references to "power" conflicts. Set all Power Management to Maximum Power.
(Control Panel -> Device Manager ->Network Adapters -> Intel WiFi Link 1000 bgn -> Power Management)
(Access Connections -> Wireless Settings -> 4. Advanced Configuration-> Maximum Performance)
If you followed these steps, Wireless G should be working stabily for you now.
Now for the secret sauce to make Wireless N work: go to http://communities.intel.com/message/82098#82098
See Feb 3, 2010 post How to get 5100 AGN to connect at N speed?
I am indebted to this guy.
Save the instructions! For some reason my EDGE 14 wireless totally quit this week and that's what sent me down this wireless rabbit hole again. At least this time I was able to make N mode work for the first time.
Frustrated but relieved,
Lew

Thinkvantage (Access Connections) problems

I have a T41, running XP with 3 different profiles set-up (1 admin and 2 users). Two days ago, Access Connections will no longer auto launch and connect to our wireless network when signing in with one of the non admin profiles. Alternatively, if I sign in as the admin, Access Connections starts, connects to the wireless and when I switch to one of the other 2 profiles.......they are connected to our wireless network!
What happened and what can I do to set the profiles back up to auto launch Access Connections when I log in as one of the non admin profiles?
Thank you in advance,
Boulderrs

Any ideas on what to check for?

Access Connections Problems With Windows 7 and Microsoft Security Essentials

There appears to be a conflict with Access Connections and Microsoft Security Essentials which causes Microsoft Security Essentials to generate high page faults and high CPU usage, and prevents normal operation of Access Connections.
After fresh install and reboot Access Connections would not launch, and when cursor was moved to the taskbar, the cursor pointer changed to a spinning loop. Clicking on the Access Connections gadget did nothing. Looking at Task Manager, Microsoft Security Essentials program msmpeng.exe was experiencing 5000+ page faults per interval. Terminating msmpeng.exe immediately caused Access Connections to launch.
System configuration: Lenovo Thinkpad x200s with Windows 7 Ultimate 64 RTM (installed with a fresh install) with all current updates, and all updates from Leovo including Access Connections V 5,42 Build 6JC725WW,
Solved!
Go to Solution.

Here is a workaround to fix the issue
1) Launch MS Security Essentials
2) Click on the "settings" tab
3) Click on "Excluded files & Locations"
4) Click "Add"
5) browse and add the following exceptions
a) C:\Users\Public\Lenovo\Access connections
b) C:\Users\Public\Lenovo\Access connections\AccConnAdvanced.html
6) Click "Save Changes"
The issue is also resolved in AC 5.5 which is posted to the web
http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-73682
Can someone please test both solutions and let me know if the issue is resolved.
Thanks

Service Pack 3 (XP) Access Connections can no longer associate w. wireless AP

T61p with Atheros/Lenovo ABG card. Installed XP SP3. Access Connections can no longer associate with my access point. I uninstalled Access Connections and enabled Windows Configuration. Same problem. Reinstalled Access Connections, same problem. Any ideas would be appreciated.
T520 4239-CTO
T61/p 6459-CTO (Gone but not forgotten)
A31/p XP Pro 1 gig memory
A30/p XP Pro 1 gig memory
TP600 Win 2K 288 mb memory
701C Win 98 Don't ask

Which version of the Lenovo drivers are you using for your laptop?
I have a sneaky feeling that SP3 installed a "newer version" wifi driver and didn't quite tell you. In fact, during one of my updates at MS (for XP-SP2) the Atheros wifi drivers got on a list of "drivers to be updated". I unchecked the selection before the MS update "installed a newer version of the driver". This could potentially be the issue that's preventing the wifi card from communicating with a wifi manager properly. If that's the case, the best bet would be to try "disabling" the Wireless LAN in Device Manager completely, uninstall all wifi-related drivers and reboot.
Let's troubleshoot a bit further. I would suggest this - it's a bit of a procedure, but you'll find out what's going on...
There are two other possibilities for you to try:
1) Use Atheros Client Utility - keep Lenovo wifi drivers (this is less intrusive):
- Forget about AC or Zero Wireless, and install the Atheros Wifi Manager instead - it's called "Atheros Client Utility". Often the case can be resolved by using a "native" wifi manager for a "native" card (Atheros - Atheros). Access Connections is a great tool, but if you do make full use of all the features, then it's a bit of an overkill for the regular user.
- uninstall AC, disable Zero Wireless.
- Install Atheros Client Utility
- you can get the Atheros Client Utility from here or here (don't install the drivers when prompted, just the Client Utility)
- see if that works.
2) Use stock Atheros drivers with the MS Zero Wireless instead of Lenovo wifi drivers
- only issue here is that the Fn-F5 feature will not enable/disable your wifi card. (Lenovo drivers are tweaked for precisely this purpose). Point is, however, that you want to troubleshoot where the problem lies, so this may be worthwhile.
- Uninstall the Lenovo Wifi drivers as well as the AC program (you can retain your profiles as an option during uninstall process of AC),
- then install a stock Atheros-based wifi driver (if you need a link I'll post it here), then try to see if Windows wifi manager (Zero wireless) will "see" any AP's. If it does, then it means something's up with either AC or Lenovo wifi drivers, or both. If it still doesn't see it, then something inclued in SP3 could be to blame and more thorough (re)search would be required.
Otherwise, you may also want to take a peek at MSDN forums to see if others are experiencing Wifi issues due to SP3.

Access Connections Problem / AVG Problem connected

I have been having a problem with Access Connections (henceforth AC) connecting to an Apple Router that supports 802.11 b/g/n. It would take many many many attempts and after about 5 to 15 minutes of retrying - I'd finally connect.
And I had a second problem with AVG. AVG is the antivirus program I'm using. It's resident shield (avgrsx.exe) would take all of one of my processors on my SL500 laptop running Vista Home Premium. It wasn't clear to be that this problem was connected with the first - but stay tuned.
I had updated to the latest version of AC and saw no relief. So I thought perhaps I'd uninstall it and start fresh - with a reinstall. So I did the uninstall - keeping the profiles that I had defined. But before I did the re-install, I thought I'd try it 'as is' and see what happened.
What happened is that my system booted and connected to the Apple Router immediately. And, where AVG's resident shield was running flat out before - now it was hardly running at all. My conclusion: 1) AC has some serious problems, especially when combined with AVG. 2) It's not clear to me why we need AC at all, at least for 802.11. The base Vista and Intel programs seem to be doing a good job for 802.11. I cant say for Wireless WAN or WiMax, I'm not using either.
Now this part if just speculation, but I'll offer it in case the owner of AC sees this. It may provide a clue to what's ailing AC and s/he can fix it. The clue is the problem with AVG. The component with the problem was avgrsx - the resident shield. That's the component that scans an exe file as it comes form the disk into memory. That AVG was pegged (100% on one processor) indicates that something was fetching a lot of things from disk over and over again - that the problem went away when I uninstalled AC points the finger to AC at the problem.
In support of this, with AC installed, after it had made the connection to the Apple router, I would see CPU utilization spikes at regular intervals (somewhere around 1 sec, i think, plus or minus quite a bit) even after the connection was made. These too went away when I uninstalled AC.
Sooo.....
After this, I decided to not reinstall AC and just stick with the Vista/Intel approaches for my wireless. At least that's where it is for now.
Brassie

I recently experienced the same problem using a current (2009/11) version of Access Connections and a Linksys router, plus AVG 8.5. Access Connections was extremely slow to start and there were regular (every second or 2) bursts of 100% cpu activity in 'avgrsx.exe'.
I have opened incidents with both AVG and Lenovo concerning this but am not confident of a resolution being provided. However, in the meantime I have found a bypass I'd like to document for others to reference. It opens a small security hole though, so be aware.
AVG's Resident Shield can be configured with 'exceptions' to its scanning range. If the directory containing the Access Connections executables (which I will not explicitly name in an Internet posting) is added to the exception path list, the CPU bursts cease.
If additional information becomes available through my vendor incidents I will post that as well.

Access connections problem

I am trying to use Access Connections to automatically switch my location profiles, i have 2 problems though:
1. every time I plug in my computer to the lan, first I receive an IP properly, then access connections seems to be siwtching profiles and the result is a 169.254 IP and therefore no connectivity, so access connection shortly thereafter switches on wifi and connects with that.
I have tried removing the profile and creating it again (while connected on the ethernet and also disconnected) but no use, same happens.
2. my company pushes a wlan profile which access connections realizes nicely and offers me to use that in the profile and takes me to the wireless settings page. on this page everything is grayed out (wlan settings come from a policy, so nothing to override) and clicking next just says: "enter wireless settings" which I cannot do as everything is grayed out...
Any ideas how can I fix thexe two problems?
thanks

Thanks for your reply!
If AC needs to manipulate the profile, I understand your reasoning, I can accept it.
The thing I don't get then is the following prompt:
"New profile(s) deployed by active directory have been found. Do you want to select a profile and apply it to this location profile?"
If it's deployed by ad - and therefore not supported by AC - then why can I "apply" it if I won't be able to get past the next screen? This is somewhat misleading - not nice UX .
Q1. Is there any other use for this prompt?
Q2. If the ad deployed WZC profile was set to no authentication - so that there's no need to "enter wireless settings", I would succeed, I guess?
My understanding was so far that AC doesn't manipulate directly (can create profiles though) the way Windows connects to the Wireless networks it just notices changes in connectivity and applies necessary settings (proxy, printers, etc. - which are not part of the domain policy WZC settings).
Q3. Am I getting this wrong?
If AC doesn't support domain policy WZC profiles at the moment, what is the process of suggesting features for a later version?
Thanks for your time,
Andras

Access connect auto-switching problem (v5.62)

I have a problem with access connections in that it does not connect to the internet after automatically switching to a new network (proxy error perhaps?). I have to disconnect then reconnect to the network to get it to work (which kinda defeats the purpose). Has anyone had this problem or has a fix for this?
Thanks in advance.

Hi,
this situation sound familiar.
Make sure, that by bother Wifi profiles you have the option "Disable this wirelessa radio when switching to a different location" checked. You can find this in the profile configuration of AC.
Once you have this, go to the "Wireless Settings" tab and hit Properties. A new window will open and make sure, that you have the option "Power save mode:" configured to "Low (best network performance)". This way you should be fine with the location switchings.
Once this is done, go to the "Tools" tab of the main AC GUI and hit "Location switching". I assume, that you have this configured, but I just want to be sure, so here you make sure, that this is enabled and you have one (I would preffer the weeker) WIFI profile selected in the "Preffered WLAN profile"
BTW: in case one of the profiles uses static IP, then the location switching will not work at all.
If all this is set and it still does not work, then I would say, that it would be goot to update all the application from lenovo.com.
Cheers

ThinkVantage Access Connection disconnects

ThinkVantage Access Connection disconnects from the Network after resuming from Sleep or Hibernate. The only way to reconnect to the Network is to reboot. OS is Vista Home Premium installed on Lenovo notebook 3000 N100. This problem just recently began. Have not made any changes that could have possibly caused this problem. Any suggestions would be appreciated.

Hello slojes,
here´s a guide from Lenovo to properly install AC and Wlan drivers.
Regards
Andreas
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TIP: If your computer runs satisfactorily now, it may not be necessary to update the system.
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Access Connections fails to launch - "has encountered a problem and needs to close..."

I have an R61 with XP, SP3 installed. The underlying functionality of Access Connections appears to be working properly (I have access to both Ethernet and wireless using profiles previously established), but when I attempt to launch Access Connections (from system tray icon, Programs, etc.) I get the error message, "Access Connections has encountered a problem and needs to close. We are sorry for the inconvenience," and the option to send or not send an error report to Microsoft. This makes it impossible to create or edit location profiles. I first encountered this error several months ago with AC version 5.33 (might have also seen it under 5.3). Subsequently I have upgraded to version 5.50 and have the same problem. Today I uninstalled AC, restared, reinstalled ver 5.5 (from a fresh download), and restarted. I still encountering the problem.
Additional information: Norton Internet Security (2010) is installed. Microsoft and ThinkVantage patches are up to date.
Please recommend "next steps" in troubleshooting or a way to resolve this issue.
Thanks

Hmmm... could be a corrupt profile.
Try this.
1. Uninstall Access Connections (but don't delete the profiles)
2. After the reboot, open REGEDIT.
3. In the left pane, expand HKEY_LOCAL_MACHINE, then SOFTWARE, then Lenovo
4. Still in the left pane, right click on Access Connection and choose export
5. Assign an appropriate filename and click Save (I suggest somewhere on the Desktop).
6. Right click on Access Connections again and choose delete.
7. Open Windows Explorer and go to C:\Program Files\Thinkpad\ConnectUtilities directory.
8. Delete any files in this directory.
9. Reinstall Access Connections v5.50
10. Try and create a profile.
If you still get an error trying to create a profile, then something else is broken. Be sure you have .NET 3.5 SP1 (it may be under optional downloads in Windows Update).
If it works fine, then you have a bad profile. Unfortunately, there isn;t an easy way to figure out which one other than try and error of delete profiles and trying one at a time.
To restore your profiles.
1. Unistall Access Connections. Reboot.
2. Double click the saved .reg file on your Desktop and answer Yes to merge it into the registry.
3. Install Access Connections. Reboot.

Problem with Access Connection

Hi there At the moment I am using Lenovo T61 with Vista Business & SP1. In addition I have got the Access Connection v 5.12 and Intel Wireless card number 4965agn.I saw that, when Wireless network is open my T61 can established connection with more than 130Mb transfer both by access connection and Vista systems settings. Unfortunately when I set WPA/WPA2 security my T61 by vista settings can establish connection more than 130Mb but by access connection is established only 54Mb. I also saw that Access connection establish 802.11g standard (when the WPA is set) instead 802.11n. (When Wireless network is open then established 802.11n standard).Is possible to get any hotfix to Access Connection to solve this problem? RegardsPawel

any idea?

T60p & Windows 7 Pro and Bluethoot problem with Access Connections.

Hi,
I reinstalled Windows 7 Pro (64bit) at my T60p laptop.
I use Access Connections (v. 5.97) manage my wi-fi, lan connections.
(installed with all features lan, wi-fi, modem etc.)
So here is problem.
When I start Access Connection. Bluethoot goes ON ...
Trying disable Bluetooth via Access connectios (Power Off), but it's still going "ON" and stays "ON"...
Any good solution to keep bluethoot off without disable it at bios?
Earlier version of Access Connections keeps bluetooth OFF...
/P

If you are not using the Bluetooth and you want to disable it, the easiest way is to disable the device in the Device Manager.
Go into the Device Manager by searching for Device Manager in the start menu, Open the Device Manager and select hardware, choose the Bluetooth device, right click, and finally choose 'disable'. If you want to use the Bluetooth device in the future you will have to return to the Device manager, right click and 'enable' the device.
I hope this information has been helpful, please let me know if you have any further questions.
Thank you for being a part of the Lenovo Family,
Catie
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Problem with Access Connections peer to peer comunity feature

I am working on a project at work and would really like to use the P2P Community feature in Access Connections. In testing, I discovered that when using the P2P Community feature the software configures the wireless adapter to a static IP address and static DNS server. When the laptop disconnects from the P2P community and reconnect to a Wifi network, it can't because the IP/DNS defaults don't revert back to automatic.
I could override the defaults by changing the settings in the location profile. But I work in a compay with 2000 laptops each has multiple connection profiles, not including the staff that have setup their own profiles. It would be unmanageable to update all the profiles.
Is there a solution to this issue?
thanks in advance

Do your AC profiles have the Override TCP/IP and DNS Defaults box "ticked" on the Additional Settings tab on the profile?
Also, are your current network settings on "Obtain an IP address automatically" and "Obtain DNS sevrer address automatically"?
Cheers,
Bill
I don't work for Lenovo

Access connection v. 5.12 Authentication problem

I made a wired / wireless setup for a customer and has run into following problem
Connection Type : Infra
Wireless Mode : 802.11a
Wireless Security : Use IEEE 802.1x Authentication
Acces Point Authentication : WPA
Data Encryption : TKIP
EAP Type : PEAP
Authenticate as COmputer when Computer informations is avaible
Allow Fast Roaming ( CCKM )
Tunnel Authentication : MS-CHAP-V2
Validate Server Certificate : Verisign Class 3 Public Primary CA
When i try to connect wireless it cannot authenticate with AP, but when I decide to use MS to handle settings it connects without a problem. When i look into settings in MS it looks to me as it has choosen the same kind og settings as i choose in Access Connection....
Why cant i make it work with A.C !!!!!!!
Any1 ??

You can only do that under EAP-TLS (i.e. a user and a computer certificate), not PEAP-MSCHAP.

When the Wifi is connected, the iphone seems to search for some site and if firewall does not allow the access to that site, it disconnects the connection to Wifi. Can anyone help on this?

When the Wifi is connected, the iphone seems to search for some site and if firewall does not allow the access to that site, it disconnects the connection to Wifi. Can anyone help on this?

Hi SBEG2015,
I'm sorry to hear you are having these issues with your iPhone. Based on your description of what has happened and the symptoms you are seeing, you may need to have your iPhone evaluated and/or serviced. You may find the following page helpful:
Apple - Support - Service Answer Center
Regards,
- Brenden

Access Connection​s Problem: WAN disconnect​s

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Access Connections Problem: WAN disconnects