Access connection v. 5.12 Authentication problem

I made a wired / wireless setup for a customer and has run into following problem
Connection Type : Infra
Wireless Mode : 802.11a
Wireless Security : Use IEEE 802.1x Authentication
Acces Point Authentication : WPA
Data Encryption : TKIP
EAP Type : PEAP
Authenticate as COmputer when Computer informations is avaible
Allow Fast Roaming ( CCKM )
Tunnel Authentication : MS-CHAP-V2
Validate Server Certificate : Verisign Class 3 Public Primary CA
When i try to connect wireless it cannot authenticate with AP, but when I decide to use MS to handle settings it connects without a problem. When i look into settings in MS it looks to me as it has choosen the same kind og settings as i choose in Access Connection....
Why cant i make it work with A.C !!!!!!!
Any1 ??

You can only do that under EAP-TLS (i.e. a user and a computer certificate), not PEAP-MSCHAP.

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Phone won't connect to wifi saying authentication problem

My phone after being connected to sky wifi from sept 2013, has all of a sudden started hardly connecting, and always says 'authentication problem'. I have my iPad connected to the wifi too, but this has also been connecting fine since sept 2013.The connection to my phone drops a lot, and then when it is connected it is very, very slow. It doesn't drop at all on my iPad. Please can someone help me. And put it in layman terms please, thank you. EM

Two things to try. Change the wifi channel on the Sky router/Hub itself, instruction on a post at the top of this forum. And try forgetting the network on the iPhone; Settings->WiFi, and select the network ticked. Select Forget This Network and confirm it. Then reconnect to the Sky router/Hub by selecting the wifi network and entering the password again on the iPhone. Try the latter first, then change the wifi channel on the Sky Hub/router after this step. If you don't have an iPhone, then use the steps appropriate for that phone to basically do the same as above, for forgetting and reconnecting the phone to the wifi network.

Access Connection SMS Menu disappeared!!!!

I have a T61p, a T400 and a T410 and all 3 of them running w7 Access Connections 5.61 and same problem the sms menu does not show up. I managed to solve the problem on my T61 with the Sierra Manager software which can handle the internal WWAN Sierra card, but for the other 2 which have the Ericsson F3507g nothing can be done as the Sony Ericsson Software does not recognize the WWAN Card!!!
Unfortunately my mobile operator requires me to send an SMS prior to connect 3G so I basically need to take he SIM out use a phone send the SMS, and stick it back in the laptop.
Anyone know which version of access connection has sms still working? for W7? where to download?
Lenovo hope you read this forum, getting a lot of people with the same issue...
Thank you
Geoffroy

hi!
wow, that's interesting!
i only see
1) SIM
2) Account information
3) Connection log
4) connect to service provider (greyed out)
... all translated from my german version.
power manager: 3.20
driver version: where do i find this?
hotkey utility: not installed? ... i can't find it (but all lenovo buttons work fine)
system interface driver: ... again, where do i find it?
thanks for your help!
martin

X60t: Can´t create a new profile within Access Connections

Hi,
I use the current version of the Intel Drivers together with the current version of Access Connections for Vista on my X60 Tablet.
Trying to create a new profile within Access Connections I get an Error-window containing the message: "An unsupported operation was attempted." After that the window hangs and cannot be closed.
I tried to uninstall and reinstall Access Connections but have the same problem after this procedure.
Is there anyone having an idea how to solve this problem?
regards
pitschi
moderator note: Type and problem added to title.
Message Edited by Agotthelf on 28-03-2009 12:12 AM

Hello,
which version of AC do you use? 5.21?
The problem is known, going back to previous version helps.
Then here is a thread and a workaround already.
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Access connections problem

I am trying to use Access Connections to automatically switch my location profiles, i have 2 problems though:
1. every time I plug in my computer to the lan, first I receive an IP properly, then access connections seems to be siwtching profiles and the result is a 169.254 IP and therefore no connectivity, so access connection shortly thereafter switches on wifi and connects with that.
I have tried removing the profile and creating it again (while connected on the ethernet and also disconnected) but no use, same happens.
2. my company pushes a wlan profile which access connections realizes nicely and offers me to use that in the profile and takes me to the wireless settings page. on this page everything is grayed out (wlan settings come from a policy, so nothing to override) and clicking next just says: "enter wireless settings" which I cannot do as everything is grayed out...
Any ideas how can I fix thexe two problems?
thanks

Thanks for your reply!
If AC needs to manipulate the profile, I understand your reasoning, I can accept it.
The thing I don't get then is the following prompt:
"New profile(s) deployed by active directory have been found. Do you want to select a profile and apply it to this location profile?"
If it's deployed by ad - and therefore not supported by AC - then why can I "apply" it if I won't be able to get past the next screen? This is somewhat misleading - not nice UX .
Q1. Is there any other use for this prompt?
Q2. If the ad deployed WZC profile was set to no authentication - so that there's no need to "enter wireless settings", I would succeed, I guess?
My understanding was so far that AC doesn't manipulate directly (can create profiles though) the way Windows connects to the Wireless networks it just notices changes in connectivity and applies necessary settings (proxy, printers, etc. - which are not part of the domain policy WZC settings).
Q3. Am I getting this wrong?
If AC doesn't support domain policy WZC profiles at the moment, what is the process of suggesting features for a later version?
Thanks for your time,
Andras

802.1x wlan authentication wont work with Access Connections

Hi - hope someone can help. I have a WLAN configured to use 802.1x authentication using PEAP, passwords and an internal CA.
I can conect and authenticate a wireless client using the inbuilt windows wireless client; i am unable to connect when i configure Access Connections on the same computer with the same wireless settings. This is really annoying.....
The version of access connections is 5.21 running on windows XP SP3. Laptop is T61.
The connection fails as Access connections seems to think that there is no certificate installed on the client; there is and of course this would not have worked with the windows wireless client.
error message is:
The identity of the server was rejected. Verify that the correct server name has been specified in the 'Validate Server Certificate' section of the profile.
Any suggestions appreciated.
Thanks.

did you find any resolution to this? our mba- mid 2013 deployment is having a very similar problem. We've gone through loads of troubleshooting and have yet to come to a resolution. all our mid 2012 mba's are working fine they're 10.7.5/10.8.4 mixed. console logs don't show much, i'll try the wireless diags tomorrow. our other 10.8.4 build appears fine on other models of machines. i've read posts about deleteing the adapters, deleting the system config plists and changing the mtu size, these steps do not work for us.
we don't have as high a failure rate with our deployment, but 25%-30% of our clients randomly drop connectivity and are unable to reconnect (fluttering wi-fi wave). when you slect the wifi symbol in the menu bar other wireless networks do not show, the 'looking for networks' fly wheel continues to spin. ocasionaly on login the yellow jelly bean will appear then disappear before finally timeing out without logging the user in (depsite having mobile accounts enabled). mostly the problem manifests itself when waking from sleep - the wifi symbol flutters endlessly without connecting. deleting the 8021x profile and readding it will reenable connectivity. we've tried new profiels, but to the same end. i know our certs and systems are fine because previous mac os x builds work fine as do our windows clients.
any input would be much appreciated.

Access Connections fails to launch - "has encountered a problem and needs to close..."

I have an R61 with XP, SP3 installed. The underlying functionality of Access Connections appears to be working properly (I have access to both Ethernet and wireless using profiles previously established), but when I attempt to launch Access Connections (from system tray icon, Programs, etc.) I get the error message, "Access Connections has encountered a problem and needs to close. We are sorry for the inconvenience," and the option to send or not send an error report to Microsoft. This makes it impossible to create or edit location profiles. I first encountered this error several months ago with AC version 5.33 (might have also seen it under 5.3). Subsequently I have upgraded to version 5.50 and have the same problem. Today I uninstalled AC, restared, reinstalled ver 5.5 (from a fresh download), and restarted. I still encountering the problem.
Additional information: Norton Internet Security (2010) is installed. Microsoft and ThinkVantage patches are up to date.
Please recommend "next steps" in troubleshooting or a way to resolve this issue.
Thanks

Hmmm... could be a corrupt profile.
Try this.
1. Uninstall Access Connections (but don't delete the profiles)
2. After the reboot, open REGEDIT.
3. In the left pane, expand HKEY_LOCAL_MACHINE, then SOFTWARE, then Lenovo
4. Still in the left pane, right click on Access Connection and choose export
5. Assign an appropriate filename and click Save (I suggest somewhere on the Desktop).
6. Right click on Access Connections again and choose delete.
7. Open Windows Explorer and go to C:\Program Files\Thinkpad\ConnectUtilities directory.
8. Delete any files in this directory.
9. Reinstall Access Connections v5.50
10. Try and create a profile.
If you still get an error trying to create a profile, then something else is broken. Be sure you have .NET 3.5 SP1 (it may be under optional downloads in Windows Update).
If it works fine, then you have a bad profile. Unfortunately, there isn;t an easy way to figure out which one other than try and error of delete profiles and trying one at a time.
To restore your profiles.
1. Unistall Access Connections. Reboot.
2. Double click the saved .reg file on your Desktop and answer Yes to merge it into the registry.
3. Install Access Connections. Reboot.

Access Connections Problem: WAN disconnects

Hi!
I have finally managed to get online via WAN with Access Connections. However, after some time the connection goes dead and Access Connection doesn't respond anymore. I have to reboot the system to reconnect. Does anyone experience the same problem or can anyone help?
Thanks for your answers.
Phil

R u using a PC card or an internal Wan card? Is it Verizon or Cingular?
Ignorance is no excuse!

Problem with Access Connection

Hi there At the moment I am using Lenovo T61 with Vista Business & SP1. In addition I have got the Access Connection v 5.12 and Intel Wireless card number 4965agn.I saw that, when Wireless network is open my T61 can established connection with more than 130Mb transfer both by access connection and Vista systems settings. Unfortunately when I set WPA/WPA2 security my T61 by vista settings can establish connection more than 130Mb but by access connection is established only 54Mb. I also saw that Access connection establish 802.11g standard (when the WPA is set) instead 802.11n. (When Wireless network is open then established 802.11n standard).Is possible to get any hotfix to Access Connection to solve this problem? RegardsPawel

any idea?

T60p & Windows 7 Pro and Bluethoot problem with Access Connections.

Hi,
I reinstalled Windows 7 Pro (64bit) at my T60p laptop.
I use Access Connections (v. 5.97) manage my wi-fi, lan connections.
(installed with all features lan, wi-fi, modem etc.)
So here is problem.
When I start Access Connection. Bluethoot goes ON ...
Trying disable Bluetooth via Access connectios (Power Off), but it's still going "ON" and stays "ON"...
Any good solution to keep bluethoot off without disable it at bios?
Earlier version of Access Connections keeps bluetooth OFF...
/P

If you are not using the Bluetooth and you want to disable it, the easiest way is to disable the device in the Device Manager.
Go into the Device Manager by searching for Device Manager in the start menu, Open the Device Manager and select hardware, choose the Bluetooth device, right click, and finally choose 'disable'. If you want to use the Bluetooth device in the future you will have to return to the Device manager, right click and 'enable' the device.
I hope this information has been helpful, please let me know if you have any further questions.
Thank you for being a part of the Lenovo Family,
Catie
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Access Connections Problem / AVG Problem connected

I have been having a problem with Access Connections (henceforth AC) connecting to an Apple Router that supports 802.11 b/g/n. It would take many many many attempts and after about 5 to 15 minutes of retrying - I'd finally connect.
And I had a second problem with AVG. AVG is the antivirus program I'm using. It's resident shield (avgrsx.exe) would take all of one of my processors on my SL500 laptop running Vista Home Premium. It wasn't clear to be that this problem was connected with the first - but stay tuned.
I had updated to the latest version of AC and saw no relief. So I thought perhaps I'd uninstall it and start fresh - with a reinstall. So I did the uninstall - keeping the profiles that I had defined. But before I did the re-install, I thought I'd try it 'as is' and see what happened.
What happened is that my system booted and connected to the Apple Router immediately. And, where AVG's resident shield was running flat out before - now it was hardly running at all. My conclusion: 1) AC has some serious problems, especially when combined with AVG. 2) It's not clear to me why we need AC at all, at least for 802.11. The base Vista and Intel programs seem to be doing a good job for 802.11. I cant say for Wireless WAN or WiMax, I'm not using either.
Now this part if just speculation, but I'll offer it in case the owner of AC sees this. It may provide a clue to what's ailing AC and s/he can fix it. The clue is the problem with AVG. The component with the problem was avgrsx - the resident shield. That's the component that scans an exe file as it comes form the disk into memory. That AVG was pegged (100% on one processor) indicates that something was fetching a lot of things from disk over and over again - that the problem went away when I uninstalled AC points the finger to AC at the problem.
In support of this, with AC installed, after it had made the connection to the Apple router, I would see CPU utilization spikes at regular intervals (somewhere around 1 sec, i think, plus or minus quite a bit) even after the connection was made. These too went away when I uninstalled AC.
Sooo.....
After this, I decided to not reinstall AC and just stick with the Vista/Intel approaches for my wireless. At least that's where it is for now.
Brassie

I recently experienced the same problem using a current (2009/11) version of Access Connections and a Linksys router, plus AVG 8.5. Access Connections was extremely slow to start and there were regular (every second or 2) bursts of 100% cpu activity in 'avgrsx.exe'.
I have opened incidents with both AVG and Lenovo concerning this but am not confident of a resolution being provided. However, in the meantime I have found a bypass I'd like to document for others to reference. It opens a small security hole though, so be aware.
AVG's Resident Shield can be configured with 'exceptions' to its scanning range. If the directory containing the Access Connections executables (which I will not explicitly name in an Internet posting) is added to the exception path list, the CPU bursts cease.
If additional information becomes available through my vendor incidents I will post that as well.

I have problem with Access Connections on L412 after that utilyty upgrade

I have problem with Access Connections on L412 after that utilyty upgrade in early August. Windows 7 Ultimate/x64.
It stops connecting to WPA2 Enterprise (AES-CCMP), Microsoft PEAP, no server cert, with any credentials I try to use. The same account(s) works with native Intel manager on other notebooks and on mobile devices. I lost the wireless connectivity to enterprise WiFi network.
And, after deinstallation of Access Connections, the inability to connect keeped intact with native Win7 WiFi management.
I think, something was broken in Access Connections 5.83 Build 83C753WW and some registry settings/ dll modules were altered but not returned to normal after deinstall.

Access Connections is definitely broken for WPA encryption. Both versions 5.02 and 5.84 fail for me. If I use the Windows XP wireless configuration instead of Access Connections, everything works.
Does anyone know how to report this to Lenovo? I chased links around the web site but couldn't find a place.

Text problems on X40 Access Connections and Power Manager

Recently, and possibly in conjunction with a recent Lenovo update, Access Connections and Power Manager (at the least, there may be other programs that have problems too, but I have not checked all) display all text as little boxes. The functionality is still there, but it is kind of hard to figure out what's what. I have PM 1.6.3 (just installed the latest), but not sure of version of Access Manager, as I can't see it.
I can email a screen shot if needed, but could not figure out how to put one in here. Any help would be most appreciated.
Bruce

Hi Sami,
I just got stuck on the same problem as you and following is what I found in details fro ThinkVantage Access Connections version 5.30. Hope this helps.
Jakub
<Limited User>
A Limited user can create and apply only modem profiles. However, if
Administrator sets "Allow Windows users without administrator
privileges to create and apply location profiles" option in the
Global settings then the user can create and apply any kinds of
profiles in the system.
Also, a limited user cannot:
1. Edit setting for the Automatic Ethernet and Wireless location
profiles switching.
2. Edit Global settings.
3. Edit profiles created by another user in the system.
4. Renew or release IP in the Diagnostics panel.
5. Export profiles.
The limitations on Power user also apply on Limited user.

Access connect auto-switching problem (v5.62)

I have a problem with access connections in that it does not connect to the internet after automatically switching to a new network (proxy error perhaps?). I have to disconnect then reconnect to the network to get it to work (which kinda defeats the purpose). Has anyone had this problem or has a fix for this?
Thanks in advance.

Hi,
this situation sound familiar.
Make sure, that by bother Wifi profiles you have the option "Disable this wirelessa radio when switching to a different location" checked. You can find this in the profile configuration of AC.
Once you have this, go to the "Wireless Settings" tab and hit Properties. A new window will open and make sure, that you have the option "Power save mode:" configured to "Low (best network performance)". This way you should be fine with the location switchings.
Once this is done, go to the "Tools" tab of the main AC GUI and hit "Location switching". I assume, that you have this configured, but I just want to be sure, so here you make sure, that this is enabled and you have one (I would preffer the weeker) WIFI profile selected in the "Preffered WLAN profile"
BTW: in case one of the profiles uses static IP, then the location switching will not work at all.
If all this is set and it still does not work, then I would say, that it would be goot to update all the application from lenovo.com.
Cheers

X220 Tablet Access Connection IP/DHCP Problem

I have following problem with Access Connections: Everything is working fine when the ip is set to DHCP. If I come frome home (static ip) and I am going to work (a different static ip) the ip gets not changed. Is there an option to reset the ip to dhcp automatically?

hey SciLor,
judging from your post over here, i'm guessing that if you have DHCP under auto-allocate you are not able to connect at home but you will be able to connect in the office ?
in your Access Connection, i do believe you will be able to create two different profiles. In each profile, see if you can set the IP address in it.
that way you just need to switch between profiles.
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Access connection v. 5.12 Authentication problem

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