Access Connections update: duh.

Hey Lenovo,
You have two different drivers in your Access Connections update here: http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-73682
Nice one.
Moderator edit: Treat all members with respect, per the Community Rules.

Hi ashenkin!
I've had very good luck getting support site errors like that fixed within 24 hours by filling out the Site feedback form (link on the left of every support page).
For those looking for the latest Access Connections version 5.72, you need the 85c728ww files.
I don't work for Lenovo. I'm a crazy volunteer!

Similar Messages

Cannot connect to iTunes message appears when trying to access the updates section of the AppStore? How can I fix?

Cannot connect to iTunes message appears when trying to access the updates section of the AppStore? How can I fix?

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

Latest (10-15-2010) Windows XP Updates Broke Access Connections

System: T60p with XP Pro SP3 updated with the latest patches from MSFT and Lenovo.
Couple of days ago Microsoft pushed a big pack of updates (According to Add/Remove Programs:
2345043, 2344875, 2362765, 2360131, 2279986, 2360937, 2387149, 971513, 979687, 2345886, 981957, 982132, 2378111, 2296011 but I think there were more) which broke Access Connections.
I get "Application failed to initialize properly (0xc0000005)" - displayed TWICE for each attempted launch of ACWLIcon.exe.
Running Access Connections Application from the start menu also fails.
I updated to the latest available version 5.07.0002.0028 but the problem remains.
Can you investigate and release a patch? In the meanwhile, do you think I should uninstall it?
Thanks, Alex.

Hi LeshaM,
Welcome to Lenovo Forums.
Could you try to uninstall it --> reboot machine --> reinstall the latest one and see if it helps.
//JameZ
Check out the Community Knowledge Base for hints and tips.
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
X240 | 8GB RAM | 512GB Samsung SSD

Updated to Access Connections 5.02 and location profiles disappeared

After updating Access Connections from 4.52 to 5.02 all the wireless location profiles are gone, including WEP keys, etc. The old version of AC worked fine on my X61S.
1) How can one upgrade to AC 5 without losing these?
2) I have complete system backups. In what file or registry entry can I find the saved location profiles from 4.52?

Same thing happened to me. Most frustrating...
I was able to find a listing of the now-missing profiles in "HKLM\SOFTWARE\Lenovo\Access Connections\Locations". Using regedit, I removed the following DWORD key, "m_bHideInList", from each entry and all of my location profiles now appear in Access Connections again as they were before. Looks like there also are a variety of other (rather straightforward) configuration parameters in the registry key(s) listed above, so hopefully something in there is the magic bullet.
Anyway, hope this helps.
C'mon Lenovo -- this seems to be sloppy coding, pure and simple. You're better than this!
Message Edited by zdt123 on 09-19-2008 11:28 AM
Message Edited by zdt123 on 09-19-2008 11:29 AM

Access Connections 5.83 + System Update + Support Site

Hi there,
Has anyone noticed Access Connections 5.83 continuously reverting back to Basic mode ? (exhibited on two laptops X301 + T410s)
Also System Update - where is it pointing after the latest update ? Lenovo's servers or IBM ?
Which support site am I looking at ? IBM or Lenovo ?
Is anyone going to actually have a look at the Lenovo site because there are links to the same software different versions in all sections and its a total head blergh !
Thanks
DangerMouse
Current Machines : T420s/W530/X1CT

hey DangerMouse,
have you tried uninstalling and reinstalling the software ?
the support site you should look at will be http://support.lenovo.com ; you may at times see links pointing back to www.ibm.com .
do not be afraid as we are still in the midst of migrating from an ibm server to the new Lenovo server. Thus there might be some items still pointing back to the IBM site
WW Social Media
Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
Follow @LenovoForums on Twitter!
Have you checked out the Community Knowledgebase yet?!
How to send a private message? --> Check out this article.

Access Connections 5.3 doesn't see wireless

Suddenly Access Connections can no longer see any wireless networks -- even though the Windows wireless manager connects fine. There are other similar recent posts but without a solution that works.
T41 Type 2373
WinXP SP3
Access Connections 5.3
Atheros a/b/g wireless lan mini PCI, with driver v4.1.2.156
Hotkey features 1.31.0610
Solutions I've tried already:
Ran sys update to get latest versions
turned off firewall
removed Access Connections including all profiles
removed wireless adapter driver
removed hotkey features
rebooted
reinstalled Hotkey, Wireless driver, and Access Connections
rebooted
turned off firewall again during connection attempt
Access Connections fails to connect wirelessly (but connects OK hardwired)
The Connections Status window shows wireless radio not turned on Error Code 16 (even though the radio is on). When I run repair, the error changes to code 9 - no wireless networks in range (even though more than one is in range). I can connect via WinXP wireless mgr with no problem.
Thanks for any help!

well i don't have xp on my machine and it is a t61 so what i can assist with is limited. (vista business access connections 5.31) i've reviewd you troubleshooting steps but first i do have to ask since it was a sudden change do you recall installing updates or changeing any settings? if you have it set for automatic backups check to be sure everything is ok there. i wouldn't normaly suggest system restore since it messes with the registry and I'VE seen it do some damage but enymachine and user is different so you can give that a try if you can't at all recall what may have happened. you can find by going to start-->all programs-->accessories-->system tools
but just thinking off the top of my head in the advanced menu under details you change you global settings so that it wont power off the radio in any instance (but probably wont change since you can connect using the windows config) and be sure it is powered on by press fn+f5 along with checking for the wirless switch at the front of your computer, the t41 is a lil oder than mine so it may not have. and along with those drivers that you updated try updating (not uninstalling and reinstalling) the power managment driver. i know when i install my own os it runs a lot better to install you chipset and powermanagement drivers first. (that i i sugges to update and not uninstall) and since its giving an error that it can't power on thats what i can suggest.
p.s. under tools there should be diagnostics to where you can check to see if you enabled the error logging, if yo uhave that might provide further assistance.
p.p.s. i've looked up on a few other topics and it prob makes a difference with xp instead of vista because when selecting which tool to configure your wirless connection can cause an issue. but i mainly see this with older versions of access connecctions. so i guess i good question is if you were able to use windows to view and connect while you were using access connections?
*humms mario theme song*

X201 Access Connections doesn't recognize WiFi card

Hi
A week or so ago I ran Lenovo System Update, which prompted me to update the drivers for my WiFi card (Intel 6200-AGN). After the update Access Connections can no longer recognize the card. Windows still connects automatically to wireless networks through the built-in software, but Access Connections not working is really bothering me.
I've tried rolling back the wireless drivers (my current version is now 14.3.0.6, dated 10/27 2011), but with no luck. As far as I can see, there have been no updates to Access Connections for quite a while (it's hard to tell due to system update itself recently being updated), but is it worth a try uninstalling it and reinstalling an older version? My current version is 5.97, oddly the version listed on the support page for the x201-3626 is 5.62, but all my Lenovo software comes from Lenovo System Update.
Thanks in advance for any and all suggestions.
Solved!
Go to Solution.

It's a new version AC related issue. Uninstall it and install previous version 5.93, manually.
x220 | i5-2520m | Intel ssd 320 series | Gobi 2000 3G GPS | WiFi
x220 | i5-2520m | hdd 320 | Intel msata ssd 310 series | 3G GPS | WiFi
Do it well, worse becomes itself
Русскоязычное Сообщество English Community Deutsche Community Comunidad en Español

ThinkVantage Access Connections, Power Manager, and Toolbox all crash on startup

I have a SL 500 with factory Vista , updated to SP2 and the current versions of the thinkvantage components.
Access Connections has always been very buggy of this machine (I guess the battery monitor has been as well), When I attempted to update them this is where I ended up.
Also just installed new .net framework 4 as well.
thanks for any help
ian
Description:
  Stopped working
Problem signature:
  Problem Event Name: CLR20r3
  Problem Signature 01: pcdrcui.exe
  Problem Signature 02: 6.0.5514.59
  Problem Signature 03: 4c0eb0cb
  Problem Signature 04: wpfview
  Problem Signature 05: 6.0.5514.59
  Problem Signature 06: 4c0eb0cb
  Problem Signature 07: f8
  Problem Signature 08: 9c
  Problem Signature 09: System.IO.FileNotFoundException
  OS Version: 6.0.6002.2.2.0.256.6
  Locale ID: 1033
Description:  Stopped working
Problem signature:  Problem Event Name: CLR20r3  Problem Signature 01: pcdrcui.exe  Problem Signature 02: 6.0.5514.59  Problem Signature 03: 4c0eb0cb  Problem Signature 04: wpfview  Problem Signature 05: 6.0.5514.59  Problem Signature 06: 4c0eb0cb  Problem Signature 07: f8  Problem Signature 08: 9c  Problem Signature 09: System.IO.FileNotFoundException  OS Version: 6.0.6002.2.2.0.256.6  Locale ID: 1033
Description:
  Stopped working
Problem signature:
  Problem Event Name: APPCRASH
  Application Name: PWMUI.EXE
  Application Version: 1.0.0.0
  Application Timestamp: 4bea35c2
  Fault Module Name: KERNEL32.dll
  Fault Module Version: 6.0.6002.18005
  Fault Module Timestamp: 49e037dd
  Exception Code: e0434f4d
  Exception Offset: 0003fbae
  OS Version: 6.0.6002.2.2.0.256.6
  Locale ID: 1033
Description:
  Stopped working
Problem signature:
  Problem Event Name: APPCRASH
  Application Name: Access Connections.exe
  Application Version: 5.3.0.0
  Application Timestamp: 4bcff8d0
  Fault Module Name: KERNEL32.dll
  Fault Module Version: 6.0.6002.18005
  Fault Module Timestamp: 49e037dd
  Exception Code: e0434f4d
  Exception Offset: 0003fbae
  OS Version: 6.0.6002.2.2.0.256.6
  Locale ID: 1033

Hi...
I too have got the same problem...
i dont know when it started as it was running fine....earlier..
In Access Connections the 'right click' menu on the taskbar runs just fine ..but the Access Connections program crashes on opening..
The wireless status also runs fine
Same is the case with Power Manager
Shows the right battery status and the right click menu runs fine..but the Power Manager application crashes
Like by the Lenovo toolbox too crashes
I am using Lenovo X100e with win 7 starter edition
i had .net framework 2 installed ...3.5 doesnt install and.net framework 4 installed after the problems started ...but still the problem hasnt stopped

Access Connection 4.52 is available for Vista and XP

A new release of Access Connection is available, dated April 4, 2008
Vista version here
XP version here
CHANGES IN THIS RELEASE
Version 4.50, 4.51 and 4.52
[Important updates]
Nothing.
[New functions or enhancements]
- Integration with AVAYA IP Softphone.
- Profile Aging feature.
- Ethernet Speed and Duplex setting.
- Wireless WAN PAP/CHAP authentication setting.
- Automatic reconnect VPN setting.
- "Override TCP/IP and DNS defaults" and "Do not automatically include
wireless profiles without security in the roaming list" options in
Client Configuration Policy settings.
- "Disable Ethernet adapter when Ethernet cable is unplugged" option
in Global Settings.
- Roaming speed improvement.
[Problem fixes]
- Profile can not be imported on the Japanese, Korean, simplified
Chinese and traditional Chinese edition of Operating Systems.
- "Operational" is still shown after launching WANLite.
- The following message is not displayed while GPS is searching
satellites.
"A wireless WAN client utility is managing the WAN connection."
- Wireless USB may not be detected.
- An application error occurs after bad credentials with PEAP-MSCHAP
for IBM/ThinkPad/Lenovo Wireless adapters.
- Avaya softphone is launched even if the start option is disabled.
- Audio tuning has to be done every time profile is applied.
- Location switching priority is not maintained after deployment.
- SSO profile does not connect after deployment.
- AT&T Wireless WAN international roaming requires to connect with
AT&T Communication Manager first before using Access Connections.
- Switching from wireless to Ethernet takes 90sec.
- Ethernet save port prompts 2 times for same profile.
- Access Connections crashes when 'No' is selected at PAC prompt.
- Location switching greyed out after SMA migration.
- EAP-FAST connection failure.
- Switching from Static to DHCP does not work on Spanish Windows.
- Wireless static IP profile does not connect on Windows 2000.
- Connection log does not show any data while connected Wireless WAN
by Dialup.
- Wireless WAN dialup connection fails on Windows 2000.
- Connection fails to 11a mode AP when roaming from 11g mode.
- CCX profile can connect even when wrong root certificate is selected.
- Adapter name is not shown in profile view if upgrade from Access
Connections 3.x.
- Wrong German translation of error message.
- Wireless WAN connection fails after hibernation/wakeup with Telus2.
Cheers,
Bill
I don't work for Lenovo

After Update via System Update, Thinvantage Access Connection failt to load with reference to a missing call in a DLL (very long string). Deinstalled Access Connections now and will reinstall manually...
dsp
After reinstall it still fails to load:
ACTray.exe - Unable To Locate Component
This Application has failed to start because ACGUIHlpr.dll was not found. Re-installing the application may fix this problem.
dsp
Message Edited by dsp on 04-09-2008 02:57 PM

Access Connections fails to launch - "has encountered a problem and needs to close..."

I have an R61 with XP, SP3 installed. The underlying functionality of Access Connections appears to be working properly (I have access to both Ethernet and wireless using profiles previously established), but when I attempt to launch Access Connections (from system tray icon, Programs, etc.) I get the error message, "Access Connections has encountered a problem and needs to close. We are sorry for the inconvenience," and the option to send or not send an error report to Microsoft. This makes it impossible to create or edit location profiles. I first encountered this error several months ago with AC version 5.33 (might have also seen it under 5.3). Subsequently I have upgraded to version 5.50 and have the same problem. Today I uninstalled AC, restared, reinstalled ver 5.5 (from a fresh download), and restarted. I still encountering the problem.
Additional information: Norton Internet Security (2010) is installed. Microsoft and ThinkVantage patches are up to date.
Please recommend "next steps" in troubleshooting or a way to resolve this issue.
Thanks

Hmmm... could be a corrupt profile.
Try this.
1. Uninstall Access Connections (but don't delete the profiles)
2. After the reboot, open REGEDIT.
3. In the left pane, expand HKEY_LOCAL_MACHINE, then SOFTWARE, then Lenovo
4. Still in the left pane, right click on Access Connection and choose export
5. Assign an appropriate filename and click Save (I suggest somewhere on the Desktop).
6. Right click on Access Connections again and choose delete.
7. Open Windows Explorer and go to C:\Program Files\Thinkpad\ConnectUtilities directory.
8. Delete any files in this directory.
9. Reinstall Access Connections v5.50
10. Try and create a profile.
If you still get an error trying to create a profile, then something else is broken. Be sure you have .NET 3.5 SP1 (it may be under optional downloads in Windows Update).
If it works fine, then you have a bad profile. Unfortunately, there isn;t an easy way to figure out which one other than try and error of delete profiles and trying one at a time.
To restore your profiles.
1. Unistall Access Connections. Reboot.
2. Double click the saved .reg file on your Desktop and answer Yes to merge it into the registry.
3. Install Access Connections. Reboot.

Can't power on Wireless Radio Access Connections ver. 5.83 build 83C753WW

I had the wireless working just fine. I did a System Update and now I can't get the Wireless Radio to power on for the life of me.
I've tried many things. I read many many other problems that sound the same but they are working with older version of Access Connections and most of them are working with XP.
I'm working with Win7 64bit Professional on a Thinkpad L512. Windows has all the updates available. The only way I know of to turn on the radio is with <Function> F5. I see the 802.11 Wireless Radio in the Off state. I see the power button. When I select the power button nothing happens.
I have replaced the hard drive and loaded the recovery disks. Then the wireless works just fine. So I know it's not a hardware issue. When I put the original hard drive back in I can't get the radio to power on. I have removed and reinstalled a number of pieces of software in a specific order but nothing seems to work.
Does anyone have any idea how to fix this?
Thanks,
Docfxit

look in device manager / network adapter to ensure the wireless card driver is working
Thinkpad R61 7733-1GU
Thinkpad X61T 7762-54U
Thinkpad X60T 6363-4GU
Did a member help you today? Thank them with a Kudo!
If a post answers your question, please mark it as an "Accepted Solution"!
Regards,
GMAC

ThinkVantage Access Connections cannot export .loc profile

Hello,
I've tried to export one of the location profiles in Thinkvantage AC. The function however is disabled in the profile maintenance window/menu. Access connection thus only allows importing, but no exports possible.
I've already tried using the Deployment tool for creating .loa files. But as this is binary gibberish, it's not much more useful to me than a registry export.
So, does anybody alternatively have a *.loc file at hand for public viewing? Couldn't find a single example on the web. (Much less in Lenovos documentation or web site...)
Thanks!
mario
Moderator Note; Please correct your location in your profile as required by the forum rules; Location is important when offering advice, as sales, service, and product options may not be consistent country to country
Message Edited by andyP on 07-02-2008 08:36 PM

Here's an update to my situation:
ThinkVantage Access Connections Issue
I just gave up on this and uninstalled it so no conflicts on this now. (Not critical to me unless someone more knowledgeable thinks it should be!)
Rescue and Recovery: I tried reinstalling both the Thinkvantage version 4.21 and Rapid Restore 4.0 after disabling all virus protection and uninstalling whichever one was on at that time.
Thinkvantage version 4.21: Gave me tons of errors in the pre windows R&R environment so I gave up after rebooting a couple of times It told me there was a problem with factory.exe and the following files were "corrupt and unreadable":
netdgdxb.PNF
nettcpip.PNF
netvt86.PNF
netw940.PNF
net557.PNF
netand2.PNF
netbrdgm.PNF
netce2.PNF
NetSetup.Log
Rapid Restore 4.0: Reinstalled from c:\ibmtools\apps.
Ran both "Create Rescue Media" and Rapid Restore 4.0. "Create Rescue Media"seemed to work ok and burned a CD for me. Rapid Restore had a problem and closed on it's own, but then proceeded to prompt me through 17 CDs for a backup!?! Can I rely on these? Is there a way to check their integrity? Of course, a fix for the program seeming to end--but not really --would be great. Also, the program to create the factory product recovery disks is no longer in Start-Programs menu. The pre Windows R&R environment seems to load ok--no obvious error messages.
Finally, since I reinstalled the software is the backup to factory info gone from my computer? Is there a way to check? What is the relationship between this and Windows System Restore which is reserving 9Gb on my HD--do I need both?
Thanks in advance!
Message Edited by Padder on 07-12-2009 11:20 PM
Message Edited by Padder on 07-13-2009 07:10 PM

Access Connections not functioning/displaying correctly

I recently (today) reset my T410 to factory settings, and have been updating my software etc.
At first (after factory restore) Access Connections worked fine; however, I then ran Lenovo System Update, and now Access Connections doesnt "see" any networks, and doesnt read as connected even though I am currently connected.
I tried downloading the most recent version (g1c796ww.exe) and installing it, but this has not solved my problem.
The internet works fine, yet Access Connections doesnt seem to be doing anything.

So, I uninstalled Access Connections and reinstalled via Lenovo Update.
It now works, yet i could only innitially connect via "details" and not graphical... after which the graphical interface now reads the network as being there and connected (it took a while for it to show up)
I will update whether or not this "fix" sticks.
For those of you who are like "Why use Access Connections at all?",--I like the customizable profiles (performance vs power savings, proxy etc)

Access Connection - Prefer MAC address problem

Hey
My specifications:
Windows Vista
Access Connection v5.31
After updating access connection I'm not able to prefer MAC addresses for my profiles anymore.
Edit profile> Wireless settings> Advanced configuration (settings)>
Preferred access point MAC address.-
This box is grayed out and you're not able to write in the box anymore.
Am I doing something wrong or is this feature just disabled for this version?
Also I remember having seen an old version being able to prefer 5 MAC addresses for one profile
Thank you!
/ jerian

Welcome to the Apple discussions.
Is the mac address you're using the one you see when you click on the blue apple, about this mac, more info, network, and scroll down to the mac address? Is it possible there's a mixup between the letter O and zero when entering the mac address?

Access Connections 5.20 VERY VERY SLOW, produces errors...

I just installed the latest version of Access Connections, 5.20, on my T400, and whenever I open it to do ANYTHING, it pegs the processor and responds extremely slowly (I'm talking 5 to 10 seconds to respond to a mouse click).
Also, after I installed it, I got the message: "The system contains incompatible wireless wan drivers"
What the heck is Lenovo doing out there? A bright shiny new version of Access Connections, and it makes my laptop even less usable than before!
Anyone having this problem?
- Tim

Yes, please wait with updating AC cause the needed driver aren´t online till now.
Reverting back to AC 5.12 should reactivate WWAN function.
Message Edited by Agotthelf on 26-02-2009 09:35 AM
Follow @LenovoForums on Twitter! Try the forum search, before first posting: Forum Search Option
Please insert your type, model (not S/N) number and used OS in your posts.
I´m a volunteer here using New X1 Carbon, ThinkPad Yoga, Yoga 11s, Yoga 13, T430s,T510, X220t, IdeaCentre B540.
TIP: If your computer runs satisfactorily now, it may not be necessary to update the system.
English Community Deutsche Community Comunidad en Español

Access Connections update: duh.

Similar Messages

Maybe you are looking for