Access Connections won't launch

I was having computer problems and my computer wiz came today and fixed my issues with TCP/IP by re-installing.
prior to him doing anything, I was getting netwk.exe error as well as rescue and recovery error messages. Now Access Connections won't open at all!
What should I do?

Hi,
in this situation please tell me more about the situation that you are experiencing:
- version of AC
- version of OS
- LAN and WLAN driver version
I would adivce you to start ThinkVantage System update so that you can fully update your system to the top level.
After you done this, please try to check with AC again.
Rgrds

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Brand new iPhone- won't connect, won't launch iTunes, can't do anything (??

Hi everyone. I hope someone can help. I just bought my iPhone today at Apple. I walked by AT&T and had an account set up. So, all was well, until I tried to plug it in. Two things have happened.
First, I can't use the phone. When I plug it in, it does not launch iTunes. I've read in other posts to give it 2 minutes and see if it will. I've also read to launch iTunes myself. I've tried both, and nothing. When I launch iTunes it does not show. It doesn't show on my desktop either, but not sure if it should, since it's new to me.
Specifically, the only thing that happens is, I hear a chirp or a tone and the screen lights up when I connect the USB cable. But all it reads is "Slide for emergency" which I did...I guess that's for an emergency call. An icon appears in the middle showing the usb cable and an arrow pointing to an iTunes icon. I've plugged it in, so not sure whey this is still showing. Also, at the very top it reads "no service" which I guess is due to it not being set up yet. And, there's a little "lock" symbol at the top. That's all I get. I've tried rebooting. Nothing. I've tried repairing permissions, then rebooting. Nothing. I cannot get this thing to connect.
Second, and please hear me out on this one. I've used macs for a while and am generally knowledgeable about them. Also, i've been on this iMac for about 5 months, hooked to the same internet connection. However, for whatever reason, after trying to plug the iPhone in, my internet and web applications have gone to complete crap on me. The WILL NOT connect at high speed...it's unbelievably slow. Insufferable even. Now, i've used this every day and have a really good idea of how it reacts. This is 100% out of the ordinary. As I sit here typing this, this page is STILL trying to complete loading. Something is clearly wrong here. Some pages won't load altogether. I've tried resetting my modem (disconnecting, unplugging). Performance was exactly the same. And, as mentioned, i repaired permissions. So, it's a little more than coincidental to me this happened immediately after running into troubles with my iphone connection. It's like the iphone somehow messed my computer up.
Sorry for the long post. I hope you can understand that I'm very frustrated. It appears that, not only can I not get my phone to work, but it seems i've messed my computer up in the process somehow. Any suggestions? Please. Thanks for your help.

Hi all-
For anyone reading this, I've solved both problems, and figured i'd post in case it could help anyone else.
First, the iPhone issue. I figured it out by reading another post here. Basically, in the start up items of your "accounts" in system preferences, there's an item called iTunesHelper. I had that unchecked. I can't remember why...I guess b/c I believed I wasn't using it. Anyway, I had read that that could be a problem, so I checked it, rebooted, and low and behold....the iPhone connected and launched iTunes. I'm now up and running. Phew.
As for the internet sluggishness, I don't know what was causing it. But, I just booted from the Leopard dvd, ran Disk Utility and repaired permissions as well as verify disk. Everything checked out. Rebooted on Macintosh HD, and everything was fine. It's as if it never happened. Very weird. But it's fixed.
Hope that maybe helps someone in someway...if your iPhone's not launching iTunes, try checking the iTunesHelper app in your startup items. Worked for me.

Access Connections Problems With Windows 7 and Microsoft Security Essentials

There appears to be a conflict with Access Connections and Microsoft Security Essentials which causes Microsoft Security Essentials to generate high page faults and high CPU usage, and prevents normal operation of Access Connections.
After fresh install and reboot Access Connections would not launch, and when cursor was moved to the taskbar, the cursor pointer changed to a spinning loop. Clicking on the Access Connections gadget did nothing. Looking at Task Manager, Microsoft Security Essentials program msmpeng.exe was experiencing 5000+ page faults per interval. Terminating msmpeng.exe immediately caused Access Connections to launch.
System configuration: Lenovo Thinkpad x200s with Windows 7 Ultimate 64 RTM (installed with a fresh install) with all current updates, and all updates from Leovo including Access Connections V 5,42 Build 6JC725WW,
Solved!
Go to Solution.

Here is a workaround to fix the issue
1) Launch MS Security Essentials
2) Click on the "settings" tab
3) Click on "Excluded files & Locations"
4) Click "Add"
5) browse and add the following exceptions
a) C:\Users\Public\Lenovo\Access connections
b) C:\Users\Public\Lenovo\Access connections\AccConnAdvanced.html
6) Click "Save Changes"
The issue is also resolved in AC 5.5 which is posted to the web
http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-73682
Can someone please test both solutions and let me know if the issue is resolved.
Thanks

Power Manager and Access Connections crash, neither help nor solution from Lenovo!?!

Hello
I've already posted here on the forum several weeks ago about the obvious problem that Lenovo has with the latest version of the Power Manager and the Access Connections which both crash either on startup or while tryibg to open it.
So far there has been neither an update, nor a solution nor an official statement from Lenovo about that problem that consists rightnow for over two month!
When searching the forum I see the same all over again: Unanswered threads, solutions that don't solve anything at all and so on...
And just if someone here comes up with comments like:
"work's here" or "just rollback to the old version", what is the point of writing software that doesn't work?? And why not giving ANY SUPPORT AT ALL???!!!
I really would at least like to see an official statement saying "we work on it". After buying one of the most expensive notebooks on the market (and in my opinion still one of the best) hat would be the least one could expect form a "award wining" company like Lenovo...
Regards
Martin Pauli

Hello, I am a Help Desk Consultant at Rensselaer Polytechnic Institute and currently, we've had many problems with access connections, 4965 agn wireless card, and its drivers.
Symptoms:
1) Wireless card is detected my windows device manager
2) Wireless card is NOT detected by access connections, intel wireless utilities/tests/etc
Other related information:
1) Events with ID 7036 + source: NETw#v## (the # stand for numbers, I can't quiet remember which ones but the one after the v is a 5
2) Rollback driver is NEVER an abailable option
3) Every failure case with same symptoms came in starting mid September
4) If you select "show hidden devices" in device manager, there is a huge number of devices, most of which seem to be repeats
After many hours of debugging and fustrated complaints, I have determined that it could be one of many problems:
1) Teredo tunnelling: Apparently, atheros/intel/access connections won't find the wireless card if teredo has been enabled or something
2) Power management: A default setting is "let windows turn the wireless off it there's not enough power" in wireless properties>configure>power management
3) Driver update combination conflict: between a update on 9/21 and present time, there's something horribly gone wrong
If anyone has a definitie solution to this, please post.

W500 Access Connections Missing Resource DLL Win XP Pro SP3

Hi, today is 4/21/2010.
I upgraded access connections and get this message on boot up now:
Box title: ThinkVantage Access Connections
Resource dll is missing, Reinstall the application to avoid this problem.
I have upgraded hotkeys, power management driver, access connections and intel proset wireless to the latest versions with particular care taken to follow all of the install instructions.
I cannot get this pop-up box to go away. Also, when i ask the icon in the lower right corner of the screen to "Launch Access Connections" so I can re-import my profiles.. it doesn't ever launch a window, although i can see with process explorer that an executeable called "Access Connections.exe" was launched by "ACTray.exe"
I have done a side-by-side search of a T61P and my W500 and find all of the same "resource" dlls in the same locations.
Please help. Also, if Lenovo tech support happens to read this, please put a check in all of the software upgrade packages to make sure that all the prerequisites are properly installed first. that would probably solve a lot of your problems.
Thanks
Ted

Hi,
I have seen such messages and mostly one of the following was the root cause:
- There is a virus on your system, that prohibited the full installation and registration of Access Connection
- The Access Connection could not be installed properly
The re might be also couple other options, why this might happen, but till now I faced only these situations.
Tell me, after, or priro to the error message, do you see any .dll files described, to which is can be realted?
If yes, then find those file on you HDD and make sure, that they are also present in "%windir%\system32".
Let me know, what exact version of AC are you running now?
Cheers

Access Connections fails to launch - "has encountered a problem and needs to close..."

I have an R61 with XP, SP3 installed. The underlying functionality of Access Connections appears to be working properly (I have access to both Ethernet and wireless using profiles previously established), but when I attempt to launch Access Connections (from system tray icon, Programs, etc.) I get the error message, "Access Connections has encountered a problem and needs to close. We are sorry for the inconvenience," and the option to send or not send an error report to Microsoft. This makes it impossible to create or edit location profiles. I first encountered this error several months ago with AC version 5.33 (might have also seen it under 5.3). Subsequently I have upgraded to version 5.50 and have the same problem. Today I uninstalled AC, restared, reinstalled ver 5.5 (from a fresh download), and restarted. I still encountering the problem.
Additional information: Norton Internet Security (2010) is installed. Microsoft and ThinkVantage patches are up to date.
Please recommend "next steps" in troubleshooting or a way to resolve this issue.
Thanks

Hmmm... could be a corrupt profile.
Try this.
1. Uninstall Access Connections (but don't delete the profiles)
2. After the reboot, open REGEDIT.
3. In the left pane, expand HKEY_LOCAL_MACHINE, then SOFTWARE, then Lenovo
4. Still in the left pane, right click on Access Connection and choose export
5. Assign an appropriate filename and click Save (I suggest somewhere on the Desktop).
6. Right click on Access Connections again and choose delete.
7. Open Windows Explorer and go to C:\Program Files\Thinkpad\ConnectUtilities directory.
8. Delete any files in this directory.
9. Reinstall Access Connections v5.50
10. Try and create a profile.
If you still get an error trying to create a profile, then something else is broken. Be sure you have .NET 3.5 SP1 (it may be under optional downloads in Windows Update).
If it works fine, then you have a bad profile. Unfortunately, there isn;t an easy way to figure out which one other than try and error of delete profiles and trying one at a time.
To restore your profiles.
1. Unistall Access Connections. Reboot.
2. Double click the saved .reg file on your Desktop and answer Yes to merge it into the registry.
3. Install Access Connections. Reboot.

ITunes won't launch if iPod is connected but ejected

If I connect my iPod (set to Disk Use, no auto-launch of iTunes), then eject it through the Finder, iTunes won't launch. It hangs with no window until force quit or the iPod is unplugged. I've noticed this through several versions of iTunes.
Note that I found this topic already in existence here, but I felt that the issue needed a bump to the top of the list.

Does your quicktime work perfectly? I got that message when I tried to open iTunes 5 a couple times, and my quicktime wasn't being sensed by the computer at all. It was just there.

I purchased microsoft office mac in 2004 and suddenly I get an error message. It won't launch. I click reopen and it does the same thing. I get a long message in the panel. It tells me it will send a report. I still can't access any microsoft item - word

I purchased microsoft office mac in 2004 and suddenly I get an error message. It won't launch. I click reopen and it does the same thing. I get a long message in the panel. It tells me it will send a report. I still can't access any microsoft item - word, excel, nothing works.
I have a mac book pro 10.6.8
Thanks

cassidy3 wrote:
Good news is that I can access all my documents. Bad news is I had to pay $150 for it.
I spent a lot of time trying to find a solution before buying. I did not try the launch terminal solution....
I will check back so I can find out what to do should this happen again.
More possible bad news. If you had followed what fane_j had asked you to do you might have found out it wasn't microsoft's fault for your problem and wouldn't have had to spend $150. Because while you may have an Office that works, fane_j was not suggesting a solution but probing for a trojan (google "flashback trojan") that has been crashing powerpc code which is what Office 2004 is.
So if you do have the trojan, while you can run a version of Office, the trojan may still be in your system since installing a version of Office isn't going to remove it. So I'll make another request. Launch Terminal (in your Utilities folder) and copy/paste the following line into the terminal window and hit return:
defaults read ~/.MacOSX/environment
If you see anything other than a "does not exist" error message you almost certainly do have the trojan and post the results in this thread.
The choice is yours. You can ignore this and take the risk. Or do what has been requested.

I just given a download of firefox 3.5 to access a ecollege for homework and it won't launch on my laptop

I was given this download to access a homework website and it won;t launch on my laptop

This means that you are trying to open an online PDF in a browser that doesn't use the Adobe Reader plugin; see http://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html
Either:
download the PDF to your local disk and open it from there
use a browser that uses the Adobe Reader plugin
configure your browser to use the Adobe Reader plugin

Access connection icon won't allow shrinking of the Sidebar (thick wide icon)

this one is wierd but I can't get it fixed I just installed new HDD with everything fresh Win 7/64 sp1. This ACCESS CONNECTION (v. 5.97) icon won't allow me to shrink sidebar ,even thou in my old HDD I'm able to shrink it. Whole new install is same as on old HDD. I UNLOCK the side taskbar,remove the access connection,then LOCK the taskbar. Then I add ACCESS CON. and the sidebar widens again. helpppp pls :-) How can I fix that ugly wide icon? :-) seriously, its bad
Solved!
Go to Solution.

...never mind....downgraded Access Connection to 5.93 and could shrink the sidebar.....good example of how newer doesn't always mean better :-)

After installing Mav, my core apps won't launch ( app store, message, FaceTime) help! Im worried even if fix is released i can't access app store to upgrade/install

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Access Connections and Tools won't install properly

I have followed advice uninstalled the wireless driver, access connections, hotkey, power manager. . Reinstalled all ( latest versions) except access connection. Wireless connections work correctly and all hot keys function appropriately ( including Fn +F5 ). Then I let TVSU download Access connections. An icon is placed in the task tray. Clicking on it nothing happens. Also none of the hot keys work including the blue ThinkVantage key. Once I uninstall Access connection I am back in business with the wireless connection and the hot keys working. ( for all these installs I turned off the Microsoft virus scanner and the firewall).
Have similar problem with ThinkVantage tools in that I get the Icon in the task tray and then the program freezes. No problem in reinstalling PC doctor5
T60 series2007 Windows XP professional pack3.

Hi dulverton,
I find lenovo drivers and software rather eccentric; since they need to be installed in a particular order to work properly.
First uninstall your wireless driver and access connections, thereafter reboot your system. Then install wireless driver first, again reboot, subsequently install access connections, reboot again.
Further this is the order in which the following drivers must be installed for each of them to function desirably:-
1) Lenovo PM driver
2) Lenovo System Interface Driver
3) Hotkey driver
4) Wireless driver software [reboot]
5) Access Connections [reboot]
Hope it helps.
Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]
IdeaPad: U350
Apple:- Macbook Air [Snow Leopard]
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My apps won't launch & menu bar missing all top left icons!!!

A strange concurrence of multiple problems:
I am a pretty advanced user and have an iBook G4/1.33 GHz running Tiger 10.4.8, but I am having trouble with my PowerMac G4/500 MHz running 10.3.9 right now. I keep my PowerMac in Panther since it is almost 7 years old and I only have Tiger on my iBook disc.
Suddenly a few things started to happen at once yesterday:
1) NONE of the top right menu bar icons (OS 9 status, modem status, iChat, monitors, AirPort, Volume, clock, etc. show up upon log-in or restart.
2) Virtually NONE of my apps will launch from the Dock or the Finder. They bounce a few times then give up, with no error message.
I peformed successful repairs booting from both the OS X Panther disc and TechTool Deluxe. Although recommended, I can't create a TEST User because System Prefs won't launch, can't repair permissions from the problematic drive because Disk Utility won't launch, and I can't clear out caches because Cocktail won't launch.
I made sure the Application Support Folder in my Home Library had read/write permissions for me and applied to all enclosing folders as suggested. I tried trashing the com.apple.ActivityMonitor.plist preference in my Home Library also as suggested. However, it wouldn't allow me to remove the Launch Services file in the Caches folder of the main Library Folder as I also read here in the discussions.
Aside from successfully running disc repairs from the startup disc and TechTool, I tried repairing permissions from the startup CD as well (since couldn't launch any apps like Disk Utility from regular startup drive). Every time I try to repair in this manner though, after a minute it tells me "Disk Utility lost connection with Disk Managment" and I must quit and relaunch Disk Utility. However, same thing happens when I do, for both my drives running copies of OS X 10.3.9.
Only thing I can think of is to do an Archive/Reinstall of one of the two OS X systems on two different drives. But does anyone else have a clue what is causing this or what I need to try??? I read similar stories on here but nothing will all these symptoms at once.
I would REALLY appreciate some input, thanks!!!
PowerMac G4/500 MHz (1 GB); iBook G4/1.33 GHz (1.5 GB) Mac OS X (10.4.3) (still using 10.3.9 Panther on PowerMac)

Menu Bar Problems ..........
Check the following link for OS X troubleshooting steps. When doing so, following all steps in the order provided:
http://www.thexlab.com/faqs/repairprocess.html
1 If resetting permissions doesn't help, you may have a corrupt preference file... Delete....
Delete ~/Library/Caches (folder)
~/Library/Preferences/com.apple.systemuiserver.plist
~/Library/Preferences/ByHost/com.apple.systemuiserver.xxx.plist
where 'xxx' is a 12 digit (hexadecimal) numeric string
• Then log out and back in again. You may need to go to System Preferences to put back the menu items you need to display.
• Removing systemuiserver.plist will cause the right half of the menubar back
its original pristine default state.
2. Check Preferences Thoroughly;
- Navigate to ~/Library and drag the "Preferences" folder to the desktop.
- Restart and test your applications.
• If this does not work, move the "Preferece" folder back to ~/Library
• If this works, delete the old preferences folder. (You'll have to go through some of your System Preferences and apps to set the preferences back to how you like them).
3. Navigate to ~/Library and drag the "Fonts" folder to the desktop.
- Restart and test your applications.
- If they work start adding the fonts back few at a time.
( A likely suspect is Time RO, also if you do not use Classic you can trash the classic fonts.)
4. Check Permissions Inside Home Folder
- Navigate to ~/Library.
- Get Info (Command + i) on the "Applications Support" folder.
- Open the "Ownership & permissions" flippy triangle.
- Make sure you are the owner, with "read and write" access.
- Click on "apply to all"
- If this is correct, open the "Applications Support" folder and do the same procedure (Command+I) for the folders with the names of the applications you are having trouble with.
Note...The reason to check this is because repairing permissions with Disk Utility doesn't touch permissions inside your home folder.
• Create a new User.... go to System Preferences/ Accounts and click on "+" at bottom left of window..... and test the apps in this new account if they work the problem is isolated to your User
(~ means your home directory)
george w

Random (most) apps won't launch. both in 10.5.5 & 5.6

random (most) apps won't launch. both in 10.5.5 & 5.6
also, i have a dup'd & bootable version of my os on an external drive. when selecting it to boot from in startup disk, the laptop shows the apple logo and the drive spins up and then spins down with which then the laptop totally powers off. this happens, again, during the showing of the apple logo. tried connecting the drive via fw 400 & 800.
but like the first sentance, my apps aren't launching. i have gone thru disk utility, leopard cashe cleaner, mac pilot, oynx and even looked over various permissions. basically used every tool in all of those apps.
don't know if the drive boot failure has anything to do with it, but i thought i'd mention it.
also, this started in 10.5.5. after trying everything listed above, i upgraded via the combo update and the problem continued.
i have disconnected everything and tried all of what i know. might anyone have the same experience or some tricks to try to snap this macbook pro back into shape?
thanks....

The only freeware is Disk Utility, which is basically running fsck. You could boot from your install disk, then access the Disk Utility from there and run the Repair Disk function. At least you will then see what the failure is. AFAIK all free utilities which will run a repair function use the same UNIX routine which is already present on your Mac. If it won't work, then you are going to have to pay, the two disk repair programs that have the best reputations are Disk Warrior TechTool Pro, with more people preferring Disk Warrior. Be sure to use Disk Utility to check the SMART status of the drive too (depending on the drive this may not be available). Also see if you can Repair Permissions in Disk Utility when booted normally.
The only somewhat more problematic than normal applications I have noticed that caused higher than average glitches are third party goodies, especially torrent programs and things like Speed Download and Little Snitch. Of course, things that hack the system can be problematic too, I avoid Unsanity haxies for instance, although lots of people love the stuff.
Francine
Francine
Schwieder

Applet won't launch when using a search-engine cached or translated page

My applet won't launch successfully if the page is encased in a search-engine cache envelope, or translated. For example:
* [url http://translate.google.co.jp/translate?hl=ja&sl=en&u=http://www.r0k.us/graphics/SIHwheel.html&ei=yR7xTNKLOoSdlgfK3YzeDA&sa=X&oi=translate&ct=result&resnum=5&ved=0CEAQ7gEwBDgU&prev=/search%3Fq%3Dtrue%2Bcolor%2Bcharacteristics%26start%3D20%26hl%3Dja%26sa%3DN%26rls%3Dcom.microsoft:en-us:IE-SearchBox%26rlz%3D1I7ADRA_en%26prmd%3Db]Japanese translation of my Interactive Color Wheel
Is there something I can do in either the Java code or the HTML page itself to allow the applet to work?
The following appears in the Java Console on failure:
load: class SIHwheel.class not found.
java.lang.ClassNotFoundException: SIHwheel.class
     at sun.plugin2.applet.Applet2ClassLoader.findClass(Unknown Source)
     at sun.plugin2.applet.Plugin2ClassLoader.loadClass0(Unknown Source)
     at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source)
     at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source)
     at java.lang.ClassLoader.loadClass(Unknown Source)
     at sun.plugin2.applet.Plugin2ClassLoader.loadCode(Unknown Source)
     at sun.plugin2.applet.Plugin2Manager.createApplet(Unknown Source)
     at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)
     at java.lang.Thread.run(Unknown Source)
Caused by: java.io.IOException: open HTTP connection failed:http://translate.googleusercontent.com/SIHwheel/class.class
     at sun.plugin2.applet.Applet2ClassLoader.getBytes(Unknown Source)
     at sun.plugin2.applet.Applet2ClassLoader.access$000(Unknown Source)
     at sun.plugin2.applet.Applet2ClassLoader$1.run(Unknown Source)
     at java.security.AccessController.doPrivileged(Native Method)
     ... 9 more
Exception: java.lang.ClassNotFoundException: SIHwheel.class

A potential solution occurred to me right after I posted, and I think it may be working. (Can't tell for sure until search engine cache's updated with this change.) Basically I expanded the .jar archive name:
<script type='text/javascript'>

</script>Before the change, the archive line simply referenced 'SIHwheel.jar'.
The one downside to this, assuming it works, is that I'll need two versions of the page. A local one on my hard drive for when I want to test before deploying, and the networked version with the full URL. That's a worthwhile trade-off, though.
Edited by: RichF on Nov 27, 2010 10:39 AM
PS: the link in first post still fails, but it seems to be accessing yesterday's version of the page (date on bottom). Also I note that the HTML for that Google-translated page and Bing's cache page contain:
<base href=http://www.r0k.us/graphics/SIHwheel.html />That works well for accessing all the locally-referenced images on the page, but for some reason fails to find the .jar file without a complete URL. The [url http://r0k.us/graphics/applet-fu.js]applet-fu.js script does not appearing to be adorning the archive line in any way.

Access Connections won't launch

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