"Access Denied" opening PDF from network UNC path.

Can't open pdf file from network path when opening from Adobe Reader any versions. Opening other files such as word, excel etc that is not opening in Adobe Reader works just fine.
Steps to reproduce bug:
Create a shared folder with three folder deep. \\Servername\SharedDrive\FolderLevel1\FolderLevel2\FolderLevel3\
Give user explicit access to "FolderLevel3" with read and execute rights
Enabled "Protected Mode at StartUp" on Adobe Reader X or XI
Make sure there are some PDF files in FolderLevel3
On the user windows session "do not map the share drive", open explorer to "\\Servername\SharedDrive\FolderLevel1\FolderLevel2\FolderLevel3\" directly.
Double click the PDF files in the folder and it will be blocked with an error Access Denied.
Turn off Protected Mode at StartUp and it load fine
Map the location to a Drive Letter and it load fine
Use Adobe Professional and it works fine
Use Nuance PDF reader and it works fine
Not the ideal solution but if we gave users access to read at "SharedDrive" folder, FolderLevel1 and FolderLevel2 then they are able to read the PDF file. We would rather NOT DO THIS. They are blocked from the lower level for a reason......
Results:
Expected results: If it works on PRO it should work on Reader...

Hi Ayenoy,
Please provide the following information:
1) Adobe Reader version on your machine.
2) OS you are using.
3) Is your machine or the shared drive a part of any special file system like DFS etc.
4) Is the user a normal admin/standard user or a special user with roaming profile and folder redirections?
Thanks,
Shakti K

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FYI: 1 possible solution and cause to Access Denied on opening PDF on network shares with Reader XI

FYI
Hi.
Updated in May to another release of Reader XI.
Got the problem stated in the titled of this post - with access denied for PDF on network shares.
Reason:
Long time error in Adobe Reader with shares and thumbnails causes me to use the thumbnail and preview fix done by a third party. Has worked for years - while Adobe has not seemed to care about fixing this problem ...
That's the real reason ...having to use an almost out-dated fix now.
However, if using the thumbnail and preview fix:
Then its legacy interaction with Adobe Rader is probably the cause of this error - reinstall (reregister) the preview and thumbnail fix - and the problem will go away.
... and Adobe Reader XI is back up with protected mode working - on Network shares ... with the thumbnails there.
Now if anybody is reading this from the Adobe staff ... please add the thumbnail and previews to Adobe Reader?
May you forgot this did not work on shares ... like forgot "forever" ... and meanwhile users got a third party fix they reinstall everytime from the age of Adobe Reader bloatware creating the FoxIt Reader spinoff.
Since then Reader has come a long way in tearms of realibility ... however, the missing thumbnail and preview on shares and x64 platform needs to be fixed.
Then these "cannot" open PDF on Network shares reports may go away ...?

If you have any bugs to report, this is where to do it: https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

Can't open PDFs from Outlook Access denied

We are trying to open PDFs from Outlook in Reader XI. Even after disabling protected mode, continue to receive the message "There was an error opening this document. Access denied.". Any suggestions?
Thanks

A. Fix One PC
Launch Adobe Acrobat Reader X
Go to: Edit > Preferences...
Click on "General" in the left pane.
Uncheck "Enable Protected Mode at startup"
You will prompted with a dialog box to remind you to close the application for the change to go into effect. Click Yes.
Click OK to save your change.
Exit Adobe Reader
B. Fix Several PCs in Your Organization
Following the above steps aren't practical if you have Adobe Acrobat installed on 1,000+ computers in 30 regional offices! Push this registry setting using your standard software deployment software.
[HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\10.0\Privileged]
"bProtectedMode"=dword:00000000

Access Denied Bug Opening PDFs from the DFS in Reader X

Hi,
Do you have any timelines for when a bugfix will be released for the Access Denied problems when opening PDFs from a DFS share with Protected Mode enabled? We were hoping to make use of the new sandboxing technology within the corporate environment, as recent issues with security vulnerabilities (in Adobe Reader 9, the authplay.dll issues) would be mitigated by the technology. However, as the Protected Mode does not work when opening from the DFS there is no point in moving to Adobe Reader X from 9.4.1 at the moment.
It would be good to have a release date so that we can start taking advantage of the technology as soon as we are able to.

There's no dates, or indications of when this will be done. Thanks for your useful assistance though.

How to use document saveAs to save a PDF to a UNC path

Can document saveAs tsave a PDF to a UNC path on a network share?

JavaScript is inherently in Unicode. I see no reason for it not to work, though in versions of Acrobat before the most recent, it could only save to files whose Unicode matched the system coding. So test that a manual save will work before trying to automate it.

Network UNC paths and SWF files not running.

Flash Player wont run SWF files from a network unc path. A map drive works. How can I resolve this?
Our user profiles in window 7 are roaming and the my documents redirects using a unc path to the my documents area. When the swf file is run, you just get a white background in the player. The standalone player is version 8 . We also deploy the latest flash player plugin for ie9 browser (currently 11.3).
I have tried adding the unc path \\servername\pathname to a .cfg file in C:\Windows\System32\Macromed\FlashPlayerTrust as described in the flash player administrator guide. This did not work.
I have also tried to update the global security settings panel with the unc paths required and copying the settings.sol file to users profiles but this has not made any difference.
Can anyone help?
Many Thanks
Mark

Thanks for replying Jeromie.
After a bit of digging, I discovered that the problem was with the profile path for users. I am not sure why, but when the profile path contains the fully qualified domain name in it , flash player fails i.e \\server.domain.co.uk\sharename\flash.swf. when the path was changed to \\servername\sharename\file.swf , it worked.
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We have copuple of users who login with Citrix session.
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What happens when you open the Adobe app, then tell it to open the file?
How big are the attachments? There are limitations to the size allowed to be sent:
Email Provider
Size Limit
Gmail
25Mb
Outlook
20Mb
Yahoo
25Mb
Are you sending the files to yourself? Not sure how you are emailing files from a website...
Are the PDF's password-protected, or some kind of copyrighted eBook perhaps? Can you email other files successfully, or are PDF's the only files that don't work?
Perhaps using a free Cloud service as an intermediary might work better.
WyreNut
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Message was edited by: MacNoob0909

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Message was edited by: MacNoob0909

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"Access Denied" opening PDF from network UNC path.

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