Access denied solved by ¨disabling rollback

We had an eval license of Contribute 3 which was working
fine. Users could edit and publish pages without any problem. I
then purchased Contribute 4 (which was just out) and installed. Now
users got "Access Denied. The file may not exist, or the could be a
permission problem." when they tried to publish a page. The page
actually was published but it gave the error message anyway. After
reading in the ng:s etc. I turned on the option to allow file
deletion for the group (to allow .lck files to be removed). Now it
still showed the access denied error but no page was published and
there was no .lck files creates. After reading some more I decided
to try to disable the rollback feature and now all of a sudden it
works like expected. But hey, rollbacks are great, I don't want to
do without it! Why does it only work with rollback disabled? I am
fairly sure that file/share permissions are OK since it worked fine
with the Contribute 3 eval license.

I am having the same problem with a WebDAV connection to a
new server. We used to use SFTP and "rollback" worked fine. With
the WebDAV connection and Contribute 3.1, I get an error of "Access
Denied. File May Not Exist or there could be a permission problem".
Looking at the remote files on the server, the original file is
gone replaced with a file with a .new extension. If I disable
"rollback" and delete the .new extension, it works.
The "rollback" feature also breaks Dreamweaver's file upload
capability.
Any ideas?

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    echo. 
    echo. 
    subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f /grant=system=f /grant=users=r /grant=everyone=r /grant=restricted=r /setowner=administrators >> %temp%\subinacl_output.txt
    echo. 
    echo. 
    subinacl /keyreg HKEY_LOCAL_MACHINE /grant=administrators=f /grant=system=f /grant=users=r /grant=everyone=r /grant=restricted=r /setowner=administrators >> %temp%\subinacl_output.txt
    echo. 
    echo. 
    subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f /grant=system=f /grant=users=r /setowner=administrators >> %temp%\subinacl_output.txt
    echo. 
    echo. 
    subinacl /keyreg HKEY_CLASSES_ROOT /grant=administrators=f /grant=system=f /grant=users=r /setowner=administrators >> %temp%\subinacl_output.txt
    echo. 
    echo. 
    echo System Drive...
    subinacl /subdirectories %ProgramFilesPath%\ /grant=administrators=f /grant=system=f /grant=users=e >> %temp%\subinacl_output.txt
    echo. 
    echo. 
    echo Windows Directory...
    subinacl /subdirectories %windir%\ /grant=administrators=f /grant=system=f /grant=users=e >> %temp%\subinacl_output.txt
    echo. 
    echo. 
    echo ==========================================================================
    echo. 
    echo FINISHED.
    echo. 
    echo Press any key to exit . . .
    pause >NUL
    Im frustrated really... ANY help at all would be really appreciated.
    Thanks in Advance and sorry for the long post
    Athena 

    Hello,
    Thanks for the replies, i much appreciate it. I tried all of the above with no luck again. Safe mode allows me though to install drivers but thats reverting the moment im entering windows. Im always running commands and programs as a administrator or in
    the Admin enabled account.
    It seems the problem is solved today. Via tune up utilities I disabled most of the startup programs and services and it seems that 1 service is causing this issue. Although I havent played much with the disabled services but 3 remain to be checked. One of
    the three is causing this.
    Thanks again guys and Ill keep you posted about the soft. conflict.
    Athena

  • EFS Encrypted Files over home workgroup network via WebDAV avoiding Active Directory fixing Access Denied errors

    This is for information to help others
    KEYWORDS:
      - Sharing EFS encrypted files over a personal lan wlan wifi ap network
      - Access denied on create new file / new fold on encrypted EFS network file share remote mapped folder
      - transfer encryption keys / certificates
      - set trusted delegation for user + computer for EFS encrypted files via
    Kerberos
      - Windows Active Directory vs network file share
      - Setting up WinDAV server on Windows 7 Pro / Ultimate
    It has been a long painful road to discover this information.
    I hope sharing it helps you.
    Using EFS on Windows 7 pro / ultimate is easy and works great. See
    here and
    here
    So too is opening + editing encrypted files over a peer-to-peer Windows 7 network.
    HOWEVER, creating a new file / new folder over a peer-to-peer Windows 7 network
    won't work (unless you follow below steps).
    Typically, it is only discovered as an issue when a home user wants to use synchronisation software between their home computers which happens to have a few folders encrypted using windows EFS. I had this issue trying to use GoodSync.
    Typically an "Access Denied" error messages is thrown when a \\clientpc tries to create new folder / new file in an encrypted folder on a remote file share \\fileserver.
    Why such a EFS drama when a network is involved?
    Assume a home peer-to-peer network with 2pc:  \\fileserver  and  \\clientpc
    When a \\clientpc tries to create a new file or new folder on a \\fileserver (remote computer) it fails. In a terribly simplified explanation it is because the process on \\fileserver that is answering the network requests is a process working for a user on
    another machine (\\clientpc) and that \\fileserver process doesn't have access to an encryption certificate (as it isn't a user). Active Directory gets around this by using kerberos so the process can impersonate a \\fileserver user and then use their certificate
    (on behalf of the clienpc's data request).
    This behaviour is confusing, as a \\clientpc can open or edit an existing efs encrypted file or folder, just can't create a new file or folder. The reason editing + opening an encrypted file over a network file share is possible is because the encrypted
    file / folder already has an encryption certificate, so it is clear which certificate is required to open/edit the file. Creating a new file/folder requires a certificate to be assigned and a process doesn't have a profile or certificates assigned.
    Solutions
    There are two main approaches to solve this:
         1) SOLVE by setting up an Active Directory (efs files accessed through file shares)
              EFS operations occur on the computer storing the files.
              EFS files are decrypted then transmitted in plaintext to the client's computer
              This makes use of kerberos to impersonate a local user (and use their certificate for encrypt + decrypt)
         2) SOLVE by setting up WebDAV (efs files accessed through web folders)
               EFS operations occur on the client's local computer
               EFS files remain encrypted during transmission to the client's local computer where it is decrypted
               This avoids active directory domains, roaming or remote user profiles and having to be trusted for delegation.
               BUT it is a pain to set up, and most online WebDAV server setup sources are not for home peer-to-peer networks or contain details on how to setup WebDAV for EFS file provision
             READ BELOW as this does
    Create new encrypted file / folder on a network file share - via Active Directory
    It is easily possible to sort this out on a domain based (corporate) active directory network. It is well documented. See
    here. However, the problem is on a normal Windows 7 install (ie home peer-to-peer) to set up the server as part of an active directory domain is complicated, it is time consuming it is bulky, adds burden to operation of \\fileserver computer
    and adds network complexity, and is generally a pain for a home user. Don't. Use a WebDAV.
    Although this info is NOT for setting up EFS on an active directory domain [server],
    for those interested here is the gist:
    Use the Active Directory Users and Computers snap-in to configure delegation options for both users and computers. To trust a computer for delegation, open the computer’s Properties sheet and select Trusted for delegation. To allow a user
    account to be delegated, open the user’s Properties sheet. On the Account tab, under Account Options, clear the The account is sensitive and cannot be delegated check box. Do not select The account is trusted for delegation. This property is not used with
    EFS.
    NB: decrypted data is transmitted over the network in plaintext so reduce risk by enabling IP Security to use Encapsulating Security Payload (ESP)—which will encrypt transmitted data,
    Create new encrypted file / folder on a network file share - via WebDAV
    For home users it is possible to make it all work.
    Even better, the functionality is built into windows (pro + ultimate) so you don't need any external software and it doesn't cost anything. However, there are a few hotfixes you have to apply to make it work (see below).
    Setting up a wifi AP (for those less technical):
       a) START ... CMD
       b) type (no quotes): "netsh  wlan set hostednetwork mode=allow ssid=MyPersonalWifi key=12345 keyUsage=persistent"
       c) type (no quotes): "netsh  wlan start hostednetwork"
    Set up a WebDAV server on Windows 7 Pro / Ultimate
    -----ON THE FILESERVER------
       1  click START and type "Turn Windows Features On or Off" and open the link
           a) scroll down to "Internet Information Services" and expand it.
           b) put a tick in: "Web Management Tools" \ "IIS Management Console"
           c) put a tick in: "World Wide Web Services" \ "Common HTTP Features" \ "WebDAV Publishing"
           d) put a tick in: "World Wide Web Services" \ "Security" \ "Basic Authentication"
           e) put a tick in: "World Wide Web Services" \ "Security" \ "Windows Authentication"
           f) click ok
           g) run HOTFIX - ONLY if NOT running Windows 7 / windows 8
    KB892211 here ONLY for XP + Server 2003 (made in 2005)
    KB907306 here ONLY for Vista, XP, Server 2008, Server 2003 (made in 2007)
      2 Click START and type "Internet Information Services (IIS) Manager"
      3 in IIS, on the left under "connections" click your computer, then click "WebDAV Authoring Rules", then click "Open Feature"
           a) on the right side, under Actions, click "Enable WebDAV"
      4 in IIS, on the left under "connections" click your computer, then click "Authentication", then click "Open Feature"
           a) on the "Anonymous Authentication" and click "Disable"
           b) on the "Windows Authentication" and click "Enable"
          NB: Some Win 7 will not connect to a webDAV user using Basic Authentication.
            It can be by changing registry key:
               [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\WebClient\Parameters]
               BasicAuthLevel=2
           c) on the "Windows Authentication" click "Advanced Settings"
               set Extended Protection to "Required"
           NB: Extended protection enhances the windows authentication with 2 security mechanisms to reduce "man in the middle" attacks
      5 in IIS, on the left under "connections" click your computer, then click "Authorization Rules", then click "Open Feature"
           a) on the right side, under Actions, click "Add Allow Rule"
           b) set this to "all users". This will control who can view the "Default Site" through a web browser
           NB: It is possible to specify a group (eg Administrators is popular) or a user account. However, if not set to "all users" this will require the specified group/user account to be used for logged in with on the
    clientpc.
           NB: Any user account specified here has to exist on the server. It has a bug in that it usernames specified here are not validated on input.
      6 in IIS, on the left under "connections" click your computer, then click "Directory Browsing", then click "Open Feature"
           a) on the right side, under Actions, click "Enable"
    HOTFIX - double escaping
      7 in IIS, on the left under "connections" click your computer, then click "Request Filtering", then click "Open Feature"
           a) on the right side, under Actions, click "Edit Feature Settings"
           b) tick the box "Allow double escaping"
         *THIS IS VERY IMPORTANT* if your filenames or foldernames contain characters like "+" or "&"
         These folders will appears blank with no subdirectories, or these files will not be readable unless this is ticked
         This is safe btw. Unchecked (default) it filters out requests that might possibly be misinterpreted by buggy code (eg double decode or build url's via string-concat without proper encoding). But any bug would need to be in IIS basic
    file serving and this has been rigorously tested by microsoft, so very unlikely. Its safe to "Allow double escaping".
      8 in IIS, on the left under "connections" right click "Default Web Site", then click "Add Virtual Directory"
           a) set the Alias to something sensible eg "D_Drive", set the physical path
           b) it is essential you click "connect as" and set
    this to a local user (on fileserver),
           if left as "pass through authentication" a client won't be able to create a new file or folder in an encrypted efs folder (on fileserver)
                 NB: the user account selected here must have the required EFS certificates installed.
                            See
    here and
    here
            NB: Sharing the root of a drive as an active directory (eg D:\ as "D_Drive") often can't be opened on clientpcs.
          This is due to windows setting all drive roots as hidden "administrative shares". Grrr.
           The work around is on the \\fileserver create an NTFS symbollic link
              e.g. to share the entire contents of "D:\",
                    on fileserver browse to site path (iis default this to c:\inetpub\wwwroot)
                    in cmd in this folder create an NTFS symbolic link to "D:\"
                    so in cmd type "cd c:\inetpub\wwwroot"
                    then in cmd type "mklink /D D_Drive D:\"
            NB: WebDAV will open this using a \\fileserver local user account, so double check local NTFS permissions for the local account (clients will login using)
             NB: If clientpc can see files but gets error on opening them, on clientpc click START, type "Manage Network Passwords", delete any "windows credentials" for the fileserver being used, restart
    clientpc
      9 in IIS, on the left under "connections" click on "WebDAV Authoring Rules", then click "Open Feature"
           a) click "Add authoring rules". Control access to this folder by selecting "all users" or "specified groups" or "specified users", then control whether they can read/write/source
           b) if some exist review existing allow or deny.
               Take care to not only review the "allow access to" settings
               but also review "permissions" (read/write/source)
           NB: this can be set here for all added virtual directories, or can be set under each virtual directory
      10 Open your firewall software and/or your router. Make an exception for port 80 and 443
           a) In Windows Firewall with Advanced Security click Inbound Rules, click New Rule
                 choose Port, enter "80, 443" (no speech marks), follow through to completion. Repeat for outbound.
              NB: take care over your choice to untick "Public", this can cause issues if no gateway is specified on the network (ie computer-to-computer with no router). See "Other problems+fixes"
    below, specifically "Cant find server due to network location"
           b) Repeat firewall exceptions on each client computer you expect to access the webDAV web folders on
    HOTFIX - MAJOR ISSUE - fix KB959439
      11 To fully understand this read "WebDAV HOTFIX: RAW DATA TRANSFERS" below
          a) On Windows 7 you need only change one tiny registry value:
               - click START, type "regedit", open link
               -browse to [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\MRxDAV\Parameters]
               -on the EDIT menu click NEW, then click DWORD Value
               -Type "DisableEFSOnWebDav" to name it (no speech marks)
               -on the EDIT menu, click MODIFY, type 1, then click OK 
               -You MUST now restart this computer for the registry change to take effect.
          b) On Windows Server 2008 / Vista / XP you'll FIRST need to
    download Windows6.0-KB959439 here. Then do the above step.
             NB microsoft will ask for your email. They don't care about licence key legality, it is more to keep you updated if they modify that hotfix
      12 To test on local machine (eg \\fileserver) and deliberately bypass the firewall.
            a) make sure WebClient Service is running
                (click START, type "services" and open, scroll down to WebClient and check its status)
            b) Open your internet software. Go to address "http://localhost:80" or "http://localhost:80"
                It should show the default "IIS7" image.
                If not, as firewall and port blocking are bypassed (using localhost) it must be a webDAV server setting. Check "Authorization Rules" are set to "Allow All Users"           
            c) for one of the "virtual directories" you added (8), add its "alias" onto "http://localhost/"
                    e.g. http://localhost/D_drive
                If nothing is listed, check "Directory Browsing" is enabled
      13 To test on local machine or a networked client and deliberately try and access through the firewall or port opening of your router.
            a) make sure WebClient Service is running
                (click START, type "services" and open, scroll down to WebClient and check its status)
            b) open your internet software. Go to address "http://<computer>:80" or "http://<computer>:80".
                  eg if your server's computer name is "fileserver" go to "http://fileserver:80"
                  It should show the default "IIS7" image. If not, check firewall and port blocking. 
                  Any issue ie if (12) works but (13) doesn't,  will indicate a possible firewall issue or router port blocking issue.
           c) for one of the "virtual directories" you added (8), add its "alias" onto "http://<computername>:80/"
                   eg if alias is "C_driver" and your server's computer name is "fileserver" go to "http://fileserver:80/C_drive"
                   A directory listing of files should appear.
    --- ON EACH CLIENT ----
    HOTFIX - improve upload + download speeds
      14 Click START and type "Internet Options" and open the link
            a) click the "Connections" tab at the top
            b) click the "LAN Settings" button at the bottom right
            c) untick "Automatically detect settings"
    HOTFIX - remove 50mb file limit
      15 On Windows 7 you need only change one tiny registry value:
          a) click START, type "regedit", open link
          b) browse to [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\WebClient\Parameters]
           c) click on "FileSizeLimitInBytes"
           d) on the EDIT menu, click MODIFY, type "ffffffff", then click OK (no quotes)
    HOTFIX - remove prompt for user+pass on opening an office or pdf document via WebDAV
     16 On each clientpc click START, type "Internet Options" and open it
             a) click on "Security" (top) and then "Custom level" (bottom)
             b) scroll right to the bottom and under "User Authentication" select "Automatic logon with current username and password"
             SUCH an easy fix. SUCH an annoying problem on a clientpc
       NB: this is only an issue if the file is opened through windows explorer. If opened through the "open" dialogue of the software itself, it doesn't happen. This is as a WebDAV mapped drive is consdered a "web folder" by windows
    explorer.
    TEST SETUP
      17 On the client use the normal "map network drive"
                e.g. server= "http://fileserver:80/C_drive", tick reconnect at logon
                e.g. CMD: net use * "http://fileserver:80/C_drive"
             If it doens't work check "WebDAV Authoring Rules" and check NTFS permissions for these folders. Check that on the filserver the elected impersonation user that the client is logging in with (clientpc
    "manage network passwords") has NTFS permissions.
      18 Test that EFS is now working over the network
           a) On a clientpc, map network drive to http://fileserver/
           b) navigate to a folder you know on the \\flieserver is encrypted with EFS
           c) create a new folder, create a new file.
               IF it throws an error, check carefully you mapped to the WebDAV and not file share
                  i.e. mapped to "http://fileserver" not "\\fileserver"
               Check that on clientpc the required efs certificate is installed. Then check carefully on clientpc what user account you specified during the map drive process. Then check on the \\fileserver this
    account exists and has the required EFS certificate installed for use. If necessary, on clientpc click START, type "Manage Network Passwords" and delete the windows credentials currently in the vault.
           d) on clientpc (through a webDAV mapped folder) open an encrypted file, edit it, save it, close it. On the \\fileserver now check that file is readable and not gobble-de-goup
           e) on clientpc copy an encrypted efs file into a folder (a webDAV mapped folder) you know is not encrypted on \\fileserver. Now check on the \\fileserver computer that the file is readable and not gobble-de-goup (ie the
    clientpc decrypted it then copied it).
            If this fails, it is likely one in IIS setting on fileserver one of the shared virtual directories is set to: "pass through authentication" when it should be set to "connect as"
            If this is not readable check step (11) and that you restarted the \\fileserver computer.
      19 Test that clients don't get the VERY annoying prompt when opening an Office or PDF doc
          a) on clientpc in windows explorer browse to a mapped folder you know is encrypted and open an office file and then PDF.
                If a prompt for user+pass then check hotfix (16)
      20 Consider setting up a recycling bin for this mapped drive, so files are sent to recycling bin not permanently deleted
          a) see the last comment at the very bottom of
    this page: 
    Points to consider:
       - NB: WebDAV runs on \\fileserver under a local user account, so double check local NTFS permissions for that local account and adjust file permissions accordingly. If the local account doesn't have permission, the webDAV / web folder share won't
    either.
      - CONSIDER: IP Security (IPSec) or Secure Sockets Layer (SSL) to protect files during transport.
    MORE INFO: HOTFIX: RAW DATA TRANSFERS
    More info on step (11) above.
    Because files remain encrypted during the file transfer and are decrypted by EFS locally, both uploads to and downloads from Web folders are raw data transfers. This is an advantage as if data is intercepted it is useless. This is a massive disadvantage as
    it can cause unexpected results. IT MUST BE FIXED or you could be in deep deep water!
    Consider using \\clientpc to access a webfolder on \\fileserver and copying an encrypted EFS file (over the network) to a web folder on \\fileserver that is not encrypted.
    Doing this locally would automatically decrypt the file first then copy the decrypted file to the non-encrypted folder.
    Doing this over the network to a web folder will copy the raw data, ie skip the decryption stage and result in the encrypted EFS file being raw copied to the non-encrypted folder. When viewed locally this file will not be recognised as encrypted (no encryption
    file flag, not green in windows explorer) but it will be un-readable as its contents are still encrypted. It is now not possible to locally read this file. It can only be viewed on the \\clientpc
    There is a fix:
          It is implimented above, see (11) above
          Microsoft's support page on this is excellent and short. Read "problem description" of "this microsoft webpage"
    Other problems + fixes
      PROBLEM: Can't find server due to network location.
         This one took me a long time to track down to "network location".
         Win 7 uses network locations "Home" / "Work" / "Public".
         If no gateway is specified in the IP address, the network is set to '"unidentified" and so receives "Public" settings.
         This is a disaster for remote file share access as typically "network discovery" and "file sharing" are disabled under "Public"
         FIX = either set IP address manually and specify a gateway
         FIX = or  force "unidentified" network locations to assume "home" or "work" settings -
    read here or
    here
         FIX = or  change the "Public" "advanced network settings" to turn on "network discovery" and "file sharing" and "Password Protected Sharing". This is safe as it will require a windows
    login to gain file access.
      PROBLEM: Deleting files on network drive permanently deletes them, there is no recycling bin
           By changing the location of "My Contacts" or similar to the root directory of your mapped drive, it will be added to recycling bin locations
          Read
    here (i've posted a batch script to automatically make the required reg files)
    I really hope this helps people. I hope the keywords + long title give it the best chance of being picked up in web searches.

    What probably happens is that processes are using those mounts. And that those processes are not killed before the mounts are unmounted. Is there anything that uses those mounts?

  • Access Denied When Trying To Install Printer - Windows 7

    Good Day
    I have a serious problem on a client's computer. All I need to do is connect the laptop to a network printer, but I am having a lot of difficulty in doing so.
    First the details of the laptop: Windows 7 Professional 64-bit connected to network using ETH cable. Avira Professional antivirus running, firewall disabled on pc, user is member of administrators group only.
    Details of the printer: Xerox Workcentre 3220, connect to network using ETH cable, but also shared on pc also running Windows 7 64-bit Professional.
    I am able to ping the printer and have connected all the other pcs on the network to the printer without any troubles whatsoever. Printing, scanning - everything is working fine for the other pcs. I am also able to connect to shares from the laptop to any
    other pc.
    So here is my issue with this specific laptop:
    Firstly, when using the "Add Printer" wizard, the "Add a local printer" option is greyed out.
    So I tried connecting to the printer using the"Add a network, wireless or Bluetooth printer" option, which seemed to be working, but during installation it gives an Access Denied error and undoes the installation.
    Then I tried connecting to the share of the printer on one of the other pcs, which had the exact same result.
    I then tried to modify an other printer, by firstly trying to add a new Local Port, but the I recieve the following error: "Specified port cannot be added. Access is denied."
    I tried then adding the driver using the Windows Print Server, but the buttons were unavailable.
    After reading on many forums, I accessed the Print Management console (Control Panel -> Administrative Tools -> Print Management)m and tried adding the printer and ports there, but recieved an "Access Denied" error every time.
    Basically whatever I tried, I recieved "Access Denied" errors. I created a new user, which is only a member of the Administrators group. Logged in with new user, without any success in connecting to the printer. I then tried adding security permisssions
    for "everyone" to the folder C:\Windows\System32\spool\PRINTERS, as I read on another forum. I tried modifying the group policy using gpedit.msc and also using the Local Security Policy, although I could have missed some things in these two places,
    but basically with a quick glance, everything seemed fine. I am sure there are no virusses, etc on this laptop and as I have said all the other pcs connected to the printer very easily.
    How can it be that I cant install a printer on this laptop, while I was able to do so a year or so back?
    I have gotten a few suggestions that it will in the end just save me time by formatting the pc and reloading all the data and programs, but this isn't an option I really want to take. And then I have previously had issues with the "Add a local printer"
    option greyed out and unable to add printers, etc, but then I was able to solve the problem by creating a new user and then switching to that user - which indicated a possible user profile corruption. But in this case even that did not work.

    Hi,
    please check your below configuration:
    1.Start the policy editor (Control Panel -> Administrative tools -> Local security policy)
    2.Select “Local policy” item
    3.Find the item “Devices: Prevent Users from Installing Printer Drivers” in the section Security Settings -> Security Options and change it to Enabled
    4.Go to “Security Settings -> User Rights Assignment” section and check, that “Load & Unalod Drivers” option contains the active user group. It important, that even if it has “All Staff” already, it still could miss “Administrators” group, so it’s necessary
    to add it manually.
    In addition, this thread could be referred:
    http://social.technet.microsoft.com/Forums/en-US/8c3c3d97-9d85-4ab0-9fc8-4b7aba202fb2/windows-cannot-connect-to-the-printer-access-is-denied-please-help?forum=itprovistaprinting
    Karen Hu
    TechNet Community Support

  • "Access Denied" when opening a PDF in a browser

    Hi,
    I have a problem I can't solve.
    I'm creating a intranet website. In this, i want display PDF but the browser reply "Access DenIed".
    I stock my PDFs in a network drive where i have the rights on folders and files.
    I try to unckeck "Enable protected mode" but no change.
    I try to open with another PDF reader (Foxit) and it works, but i want keep Adobe by default reader
    for my users.
    I have the last version of Abobe Reader XI (11.0.05.3).
    Thanks.

    ... and/or
    Configure Adobe Reader to not use a Web Browser to open PDF documents... (see the Adobe.com for admx files to apply this setting by group policy) (
    http://forums.adobe.com/thread/392489 )
    Start>Adobe Reader>Edit>Preferences>Internet>uncheck "Display PDF in browser"
    It seems that Adobe have recently changed the location of that setting in Adobe Reader (at least on 11.0.4).  They've now hidden it under Edit > Accessibility > Setup Assistant > Then on page 5 of 5, there's a tick box to toggle 'Display PDF
    documents in the Web Browser'.
    However, it doesn't work like it used to though, as it won't just open a PDF in Adobe Reader instead of the browser.  It will instead ask to disable Enhanced Protected Mode to run acroPDF.dll. 
    And if you try disabling the Adobe PDF reader add-on in Manage Add-ons to try and force it to open in Reader, then when you visit a PDF link, you just get the same blank page (shown below) with the black crossed out circle in the top left, but without the
    message bar at the bottom of the window.  The only way to open the PDF is to either turn off Enhanced Protected Mode and allow acroPDF.dll to run or if there's an original link to the PDF, right click and select 'save-as'.
    I think it's about time Adobe released an x64 PDF viewer...  Or at least there should be an open/save dialogue box in IE.
    If you've got Reader 11.0.4 installed, you can try it for yourself with this PDF link:
    http://helpx.adobe.com/pdf/adobe_reader_reference.pdf
    (The below screenshot is with 'Display PDF documents in the Web Browser' UN-ticked in Adobe Reader settings, so it should open in Reader instead.  But it doesn't.  And with the Reader add-on disabled you get the same page, but without the
    message at the bottom.)

  • I cannot send mail. Been so for 2 days. Get the message: An error occurred while sending mail. The mail server responded: Access denied

    When I send message the reply is "Access Denied" and a bunch of gobbly-gook ending with please re-check message. What would I check for? The G-G is of absolutely no value to the human species.
    An error occurred while sending mail. The mail server responded: Access denied...3c61d9886161c1c1b119b169f84d0c00bd1d41014c8da58d391805d17cbcdccd89e9557dcc85058535d178217d0831cc6d65.... Please check the message and try again.
    So what now. Mozilla must be the offspring of Microsoft in that help NEVER HELPS, EVER.

    Hello,
    Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
    Note: ''This will temporarily log you out of all sites you're logged in to.''
    To clear cache and cookies do the following:
    #Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
    #Under "Time range to clear", select "Everything".
    #Now, click the arrow next to Details to toggle the Details list active.
    #From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
    #Now click the ''Clear now'' button.
    Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
    '''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings and disables most add-ons (extensions and themes).
    ''(If you're using an added theme, switch to the Default theme.)''
    If Firefox is open, you can restart in Firefox Safe Mode from the Help menu by clicking on the '''Restart with Add-ons Disabled...''' menu item:<br>
    If Firefox is not running, you can start Firefox in Safe Mode as follows:
    * On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
    ''Once you get the pop-up, just select "'Start in Safe Mode"''
    '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
    ''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
    When you figure out what's causing your issues, please let us know. It might help others with the same problem.
    Thank you.

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