Access Enforcer 5.2 - LDAP connexion fail

Question

Hello everybody,
We realised an upgrade Access Enforcer 5.1 VP1 to Access Enforcer 5.2 with SP03 but we can't connect LDAP to AE. Before, the connexion to LDAP was ok.
However, when we test the connexion in AE 5.2, the message " Connexion successfull" appears but the connexion fails when we try to authentificate to AE for a request or when we try to search user data fo example (the AE message is "action failed").
Do you have the same error with AE5.2 ?
Thank you very much for your assistance,
Best regards,
David Heang

Answer 1

There is a query below that you need to list in the SQL box, but this address varies based upon your support pack.  If you're up to date (or close to) on SPs, enter the following address into your web browser AFTER logging into AE:  http://<server>:<port>/AE/opensql_test.jsp.
Paste the following query into the SQL box:
SELECT DISTINCT
WPHST.REQNO,
WPHST.REQPATHID,
WPHST.PATHNAME,
WPHST.STATUS AS REQUEST_STATUS,
TBLPATHSTAGE.STAGENAME
FROM
(VIRSA_AE_RQD_WPHST AS WPHST INNER JOIN VIRSA_AE_WF_PTSTG AS TBLPATHSTAGE ON (WPHST.PATHNAME = TBLPATHSTAGE.PATHNAME) AND (WPHST.CURRENTAPPRVRSEQ = TBLPATHSTAGE.STAGESEQ)) INNER JOIN VIRSA_AE_RQD_WPTRN AS WPTRN ON (TBLPATHSTAGE.STAGENAME = WPTRN.STAGE_NAME) AND (WPHST.REQNO = WPTRN.REQNO)WHERE   
(WPHST.ISCURRENTFLAG = 1) AND ((WPHST.STATUS='OPEN') OR (WPHST.STATUS='HOLD'))