Access iTunes from iPhone?

Cannot access iTuners from iPhone even though I am on wi-fi network. Message indicates I need to get on wi-fi, but phone is already set up for that and I receive my e-mails and can get on the web. What do I need to do?

If you are indeed on a Wi-Fi connection you should see the correct symbol on the top right hand side of the screen. Your phone my tell you are connetced to a Wi-Fi network but if you don't see that symbol you are not connected.

Similar Messages

I can not back up my iphone nor access itunes from my computer

I am having problems getting a back up of my iphone.
And can not access Itunes from my computer.

Delete the existing backup and create a new one.

I cannot access itunes from any of my apple product, imac, iphone, mac book, ipad, or apple TV

I cannot access iTunes from any device. It's telling me that itunes is temporally unavailable. It's not my connection, app, software, or device. I'm prett savvy with IT and it has to be on the other end. All of my devices didn't bite the dust at the same time. If they did S%&T!!

You are right- they got to let us know that status or something. Here I am already to sit down and relax with a nice episode of Dexter and cannot access anything. it was fine this morning and now its annoying.

HT4623 unable to access itunes from ipad

I am unable to access itunes from remote devices which include my ipad and iphone. When I try to purchase apps etc, I am advised "Cannot connect to itunes Store"

Hello marie-louise,
I recommend taking a look at this section of the article Can't connect to the iTunes Store found here http://support.apple.com/kb/ts1368.
Troubleshooting on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure that your iOS software is up to date by connecting your iOS device to iTunes and clicking on Check for Update in your device's Summary page in iTunes.
Check and verify that you are in range of a Wi-Fi router or base station. If you are on a 3G capable device, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to 3G, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Check to make sure you have an active internet connection. You can check the User Guide for your device for help with connecting to the internet.
Check to make sure other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the internet.
Try resetting (turning off and then on again) your Wi-Fi router
If the issue persists, see troubleshooting Wi-Fi networks and connections.
Note: All iPhone, and iPod touch models support 802.11b/g Wi-Fi networks. In addition, iPhone 4, and iPod touch (4th generation) support 802.11n Wi-Fi networks (2.4 GHz only).
And if that does not resolve the issue take a look at this article:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
All the very best,
Sterling

I have a ipod version 1.1.5(4b1), when i try to access itunes from the ipod it says cannot connect to ipod store

i have a ipod version 1.1.5(4b1) when i try to access itunes from the ipod it says cannot connect to itune store

Hello dawn2020,
I would suggest this article named Can't connect to the iTunes Store found here http://support.apple.com/kb/ts1368.
Troubleshooting on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure that your iOS software is up to date by connecting your iOS device to iTunes and clicking on Check for Update in your device's Summary page in iTunes.
Check and verify that you are in range of a Wi-Fi router or base station. If you are on a 3G capable device, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to 3G, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Check to make sure you have an active internet connection. You can check the User Guide for your device for help with connecting to the internet.
Check to make sure other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the internet.
Try resetting (turning off and then on again) your Wi-Fi router
If the issue persists, see troubleshooting Wi-Fi networks and connections.
Note: All iPhone, and iPod touch models support 802.11b/g Wi-Fi networks. In addition, iPhone 4, and iPod touch (4th generation) support 802.11n Wi-Fi networks (2.4 GHz only).
And if needed there is a more advance troubleshooting article named
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Take care,
Sterling

HT1766 4 voice memos in iTunes backup from iPhone had ! marks and would not play so I deleted them and although they are still on the iPhone, they will not sync back to iTunes from iPhone.

4 voice memos in iTunes backup from iPhone had ! marks and would not play so I deleted them and although they are still on the iPhone, they will not sync back to iTunes from iPhone.

You may have to try deleting all the music from your phone (by going to Settings>General>Usage>Music, swipping All Music and tapping Delete), then sync it all back on with iTunes in order to fix this.

Put movies in itunes on one computer why does it not show up when i access itunes from other computers or ipad2?

put movies in itunes on one computer why does it not show up when i access itunes from other computers or ipad2?

i just purchased a file that had videos in it. i put them in the itunes library on my pc where i first downloaded them. i was able to transfer them to my other pc, a laptop, through my home network. i am now trying to get them on my mac pro desktop and my ipad2. my mac pro can see the other computers on my home network but i cannot get it to connect to them. i know the operating systems are different but was hoping i could transfer pictures and files from pc to mac this way. haven't been able to get it to work yet. the videos i am trying to get my mac to see came in a folder with both mac and pc versions. i thought if i got the videos i purchased into itunes that i would then be able to get them to my mac pro and my ipad2. i am new to mac/apple and have always been pc-centric so trying to marry it all has been difficult. i speak pc pretty well but am just learning apple. am i trying to do things that are not possible? i sure could use a knowledgable friendly soul to walk me through my issues of having pc and mac on the same network. i have been able to get all computers and ipad to print on my network. thanks.

I cannot open my iphone 4s after download ios 7 and backup Itunes from Iphone to my PC. i cant restart my Iphone now. please help me.

i cannot open my iphone 4s after download ios 7 and backup Itunes from Iphone to my PC. i cant restart my Iphone now. please help me.

Hello nguyendexter2012,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
Best of luck,
Mario

I cannot access itunes from appletv to rent a movie. I just get the perpetual clock after clicking the verification ok box

I cannot access itunes from appletv to rent a movie. I just get the perpetual clock after clicking the verification ok box

You could try using the wifi only when you need it. This could cut down the number of times you will have to press OK. It won't fix it but it could help.

HT204074 Cannot access iTunes from iPad any longer? Not sure what happened?

Cannot access iTunes from iPad...not sure what happen. Used to work fine

You are right- they got to let us know that status or something. Here I am already to sit down and relax with a nice episode of Dexter and cannot access anything. it was fine this morning and now its annoying.

Will Apple block IMEI or serial number from accessing Itune stolen Iphone?

I was attacked on the subway by 2 tugs who stole my Iphone 4, while I was using it. This was really scary.
I had a password on the phone (5 min). I had also installed Mobile Me thinking it could protect me. Sadly, I found out that for all the buzz this app is getting its useless. The first thing any thief will do is turn off the phone, remove the SIM and battery to make it untraceable before easily wiping it. There are tens of videos on Youtube showing how to break the phone password and reset it.Find my phone can only help absent minded people who misplace their phone with charge in their house or at the office.
My question is will Apple block stolen phone from accessing Itunes since every account has to be set up with this information?
Apple is making enough money already and can get goodwill from protecting its customers, according to my local police, from mounting and sometimes violent crime. Apple could easily make Iphones less attractive to thieves.
It would be an easy operation. They legitimate owner is known to Apple, all they could require is a police report number.
I hope this will be possible because I am seriously thinking about getting a Nexus or HTC which are starting to compete, this is added to the fact that I paid $700+ for this device and had to wait 3 months to get it.

roaminggnome wrote:
Sorry about your situation.
"My question is will Apple block stolen phone from accessing Itunes since every account has to be set up with this information?"
No.
"Apple is making enough money already and can get goodwill from protecting its customers, according to my local police, from mounting and sometimes violent crime. Apple could easily make Iphones less attractive to thieves."
Does Motorola or Lg or Samsung do this?
This would likely run afoul of privacy rights as you could sell your iphone, then get vindictive and report it stolen.
"It would be an easy operation. They legitimate owner is known to Apple, all they could require is a police report number."
They do not know if it was stolen, given away, sold,etc. This is a police issue, not an Apple issue. Would you expect this from Motorola or Samsung or LG?
"I hope this will be possible because I am seriously thinking about getting a Nexus or HTC which are starting to compete, this is added to the fact that I paid $700+ for this device and had to wait 3 months to get it."
The manufacturers of these other phones will not do this either.
Sorry. I hope the police find the criminals.
Sadly, I agree with every point you made......I am sorry for the OP's ordeal and hope he's OK.......Being mugged is a terrible thing. He's lucky to be alive.......

Cannot access iTunes on iPhone using open Wireless network at Panerra Bread

I cannot accees itunes from my 4G iphone using the Panerra Bread wireless network. I get error message: "Cannot Connect to iTunes Store". I have strong (all bars)signal on iphone for airport/wireless icon.
Please advise.

Panera Bread requires customers to agree to its wifi terms of service before being able to use their internet access.
You do this by opening MobileSafari and accessing a webpage. The router in the Panera store will divert your request for that webpage and take you to a Panera webpage where you can read and agree to the terms of service.
Once you do that you can access email, iTunes wifi store, and any other webpage.

TS4002 Can't access iCloud from iPhone/iPad

I cant access my iCloud account from iPhone or iPad, but I CAN access it from both my MacBook and my pc.
I've updated iTunes, and iOS 5, and each time I go to iCloud.com- it brings me to the page that reads the prompt; "set up iCloud on this device" well, I have followed the directions from the prompt over and over, and I can't seem to be able to access the screen with the prompts; "mail, "calendar," "iWork," and "find your iPhone."
I've already checked my settings and confirmed my username/pass work are correct
Any ideas?

On an iOS device, you cannot go to icloud.com with safari (you can using a computer). You must use the various apps (like mail, Calendar, Contacts) to access the data the iCloud syncs.

HT1491 Can't access iTunes from my Music, no iTunes app on my phone, unable to delete downloaded apps

After I reset my 4s, I am still unable to go to iTunes from my Music (it used to be on the top corner or pop up after using Shazam). I have updated my laptop iTunes & now am in the process of the iPhone update. I have done the apple id check and pretty much looked through every single option on my phone with no luck. I also have added an iPad to the account. When I log onto iTunes via computer it shows all 3 active. I am able to get to iTunes on my iPad.
The apps I have downloaded are unable to be deleted after resetting my phone as well. I can get them to "shake" but there is no red circle to delete the ones like google, facebook, etc. I have to connect to my laptop, remove & sync to get this done. My iPad is able to delete items on the device without connecting to laptop. Apple store told me I had to come in & offered no advice over the phone so if anyone could offer some before I make the drive, it would be much appreciated!!

Yes for iTunes store to work, you have to be on a WiFi netowork (not using Edge).
Now you may not, but most people have WiFi at home now (they setup WiFi in their house for their computers and other devices), so for those, they just join their network (Settings => WiFi)
Also there are free WiFi hotspots out in the world (Panera Bread, McDonalds, Coffee places, bars, etc). One would join them the same way.

External hard drive that had my itunes on it crashed; had to recover data on new external hard drive; not can't access iTunes from my iMac - how do I name it correctly in order to make iTunes work again

how do I set up a new external hard drive with my recovered iTunes (from a hard drive that crashed & had to be replaced) so that I can access iTunes on my iMac again?

Take a look at this link, http://support.apple.com/kb/ht2519

Access iTunes from iPhone?

Similar Messages

Maybe you are looking for