Access (public) WebLogic patches without CSI / My Oracle Support?

Hi,
I would like to access a (hopefully public) patch to upgrade from WLS 10.0.3.3 to WLS 10.0.3.4. I am using the (publicly available) server for development as a contractor.
However, downloading patches now requires to have a "My Oracle Support" membership. I think I had downloaded patches from BEA in the past without such a membership? To register for this service, a Customer Support Identification (CSI) is required. The complete WLS is publicly downloadable, so I do not understand why a support contract is required to access the patches?
Maybe there are other possibilities and someone here can help me?
Regards,
Gerd

I've got the exact same issue...I've got 11.2.0.1 installed using the developer license, and the application I'm running has some errors that stem from a bug that has been fixed in 11.2.0.2, but I can't find a way to access the patch without a CSI.

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CSI - My Oracle Support

Hello,
How can i set up a new CRMOD CSI to My Oracle Support Account. I know is not like the others oracle's products, but i don't know how.
thanks.

Hi - you shouldn't need to have a CSI number to register with My Oracle Support. You just need to use the email address that is listed in your user profile in CRM On Demand to register. As long as you use the same email address, the system should recogize the CSI without you having to put it in. If that doesn't work for you for some reason, you'll need to contact CRM On Demand Customer Care to get their help.

EBS Patch Recommendations via My Oracle Support is coming... get involved

Here is a chance to be involved in the feedback look for extending the collector based patch recommendations interface in MOS to include the extensive EBS suite.
If you are actively involved with evaluating patches for installation in your Oracle EBS, you should consider getting involved in this early stage. We will look to a wide selection of EBS customers to gather one-on-one feedback starting around Jan 2010.
Visit the [Community Thread|https://communities.oracle.com/portal/server.pt/community/view_discussion_topic/216?threadid=64563&aggregatorResults=T64563T58797T63711T64309T64508T63399&threadAggregatorPage=1&threadAggregatorPageSize=10&documentAggregatorPage=1&documentAggregatorPageSize=10&returnUrl=https://communities.oracle.com/portal/server.pt/community/using_my_oracle_support/221#64563] to Get Involved!

Hello All,
The issue is resolved.
The problem in my case was the presence of more than one organization ID in oracle support portal - i.e., my organization apparently has multiple Oracle support contracts. The Oracle collector does not know which ID to use, so none of the collected information shows up in the support portal.
To fix this, the Oracle collector must be "told" which ID to use using this command:
./configCCR -s ID_goes_in_here email_address_used_for_oracle_support_login_goes_here country_code_goes_here
Example: ./configCCR -s 1234567890 [email protected] US
Once that is done, use:
./emCCR collect
To force the collection of information and upload to support.oracle.com
That's all.
Regardless of whether there are multiple IDs or just one, this situation may arise any time the collector cannot determine the organization ID during initial setup.
On a sadder note, having gone though this process, it turns out that OBIEE 10.1.3.4.1 patch recommendations are not supported by the collector anyway. So, this was all a bit of a waist...
Back to researching the patches manually.....
Does anybody have a good process for patching OBIEE?
Thank you all for your responses. Hope this information helps somebody.
-sb

Apply patch without CSI? (testing)

Hi,
I'm a recent(-ish...last July) grad and currently going through Oracle docs/ppts & trying things out to try and make up for some of that "2 years work experience" requirement that all junior DBA roles seem to have. I'm currently going through the 2 day guide & reached the end (patching) but metalink asks me for a CSI =( alternatives or do I just have to upgrade from 10.2 to 11 instead?
Mike

. I'm currently going through the 2 day guide & reached the end (patching) but metalink asks me for a CSI =( alternatives or do I just have to upgrade from 10.2 to 11 instead?I didnt get exactly what you are saying
does It mean, while installation /upgrade its asked CSI ?
Of course if you do not have you can ignore(you wont be having support) later also you can configure by using (OCM - oracle configuration manager)

My Oracle Support (requires Flash)

Trying to access new metalink My Oracle Support (requires Flash) , ending up with error, even i put my CSI # also?
any body know the fix?
Access to all other features in My Oracle Support is disabled. This account requires one valid Support Identifier.

I had the same problem and phoned support.
I was told the new support site did not work with IE 7 or Firefox 3 and I should revert my browser to a previous release !
Can you believe anyone would release to production a web app that does not work with the current version of the two most common web browsers?
I think the problem is fixed now, but I HATE the flash inturdface and continue to use the old Metalink.

Smartcard: Accessing public key without loading keystore

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Download Patch Set without Oracle Support Identifier

How do you download the Patch Set under the developer licences. I don't have a Oracle support identifier.
The relevance of this question is, when you have 4.2 on an Oracle Express instance how do you upgrade it to 4.2.1
Can the 4.2.1 full download be used?
Thanks
Edited by: into-oracle on Mar 17, 2013 8:57 PM

Hi,
The developer base volume and software application user volumes have to be miles apart. :-)
And commercial reality I expect will come from the user volume base (as in users using software built by developers).
It is the era of .99cent apps and that model is effective when you have large consumption. How about all forum users have a registration fee of $2.00? :-)
Anyway's the current scenario is not increasing take-up :-)
e.g. Developer downloads express edition, this comes with a version of apex. Along comes new apex version. Now what is the upgrade path to try/test the new features.
Keep in mind release cycles are shorter nowadays.
We live in the era of VM's now.
I want to be making 1 steps forward (upgrade apex) not 2 step back(export applications and misc, un-install apex) and then 2 steps forward (install apex, import applications and misc).
Regards

Error when installing 9.0.1.4.0 patch set for the Oracle Database Server.

Hi to all.
Currently, i am trying to install patches for portal server.
The server OS is Sun Solaris 8.
We are using Oracle9iAS.
Now, we are installing 9.0.1.4.0 patch set for the Oracle Database Server.
We managed to install the patch, but have problem with the Post Install Action.
We managed to run
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-CONNECT / AS SYSDBA
-update obj$ set status=5 where type#=29 and owner#!=0;
-commit;
But, when we come to the next command, which is to shutdown, it gives us like
this..
SQL> update obj$ set status=5 where type#=29 and owner#!=0;
1402 rows updated.
SQL> commit;
Commit complete.
SQL> shutdown immediate
Database closed.
Database dismounted.
ORA-00604: error occurred at recursive SQL level 1
ORA-01219: database not open: queries allowed on fixed tables/views only
We tried to startup the database..it gives us this error..
SQL> startup
ORA-01081: cannot start already-running ORACLE - shut it down first
So, we tried to shutdown again..
SQL> shutdown immediate
ORA-01089: immediate shutdown in progress - no operations are permitted
I been informed that this is maybe a Database problem related. Any ideas?
Best Wishes,
Rushdan Md Saad.

Patchsets could be obtained (only) from http://metalink.oracle.com
You need to have valid CSI for access.
P.S: Sorry Werner, I didn't see you post.
Message was edited by:
Ivan Kartik

9.2.0.8.0 patch without full metalink account?

I've downloaded Oracle 9i 9.2.0.1.0, and am interested in upgrading this to 9.2.0.8.0, for compatibility with a client's database. Is it possible to make a one-itme purchase of this specific patch, without opening a full Metalink account? I don't have the resources for a full service account -- just need this one patch.
Thanks

Your request is a bit confusing, does your your customer already has or not 9.2.0.8.0? They already have the patch and they can use to upgrade their clients. Or is it you the one who is looking for personal access to Oracle Support?
Either way, you may want to read the 'Technical Support Policies' - http://www.oracle.com/support/collateral/oracle-technical-support-policies.pdf - effective from may 7th 2007 for an official statement on Oracle technical support usage.

Patch Requirements for Building Oracle 10g on Solaris 10

Hi,
I am about to install Oracle 10g 10.1.0.2 on Solaris 10 (Sparc). I have looked at the Oracle docs pertaining to this process and they seem to indicate that I need to apply a few patches to solaris. I know that sun currently charge for their updates and I was just wondering what service plan I should purchase in order to get access to the appropriate patches. Would the basic service plan be sufficient? Any help or advice would be greatly appreciated. Thanks.
-Harry

Well.. For oracle its normally enough with a recommended cluster, which can be found free of charge at:
http://sunsolve.sun.com/pub-cgi/show.pl?target=patches/patch-access
Quite many patches can still be downloadable even without a contract. Even if you will see more infodoc and bugreports with a contract..
7/M.

Accessing portal pagegroup pages without need to SSO login to the portal.

how do I make an entire page group publicly accessible so that all users who try to access the portal page do not need to SSO login to view the page.
I changed for the page as PUBLIC and given view privileges..however the portlets do not show up...can anyone tell an easy way to make a created pagegroup publicly accessible.
It would be good if someone can elaborate on how ppl usually build a pagegroup which is publicly accessible without logging into oracle portal.
Thanks,
Prasanth.

Hey Christian -- I think you left off one piece. He mentioned that the portlets are not showing up. Barring anything like external applications, it could be that the portlets are inheriting from their provider and the provider is not set to be public.
Prasanth: To check/change this, go to Navigator and the Providers tab. Then drill down to the provider where your portlets are. Click Grant Access on the provider level or drill down to the individual portlet depending on how your portlets are setup.
If you grant public access on the provider level, everything under that provider will be publicly accessible unless you set them otherwise. To grant public access to a provider, add the user PUBLIC and give them execute rights. To grant public access to an individual portlet, drill to that portlet and click grant access. Clear the check mark that says Inherit Privileges from Portal DB Provider and grant the user PUBLIC execute access to that portlet.
Rgds/Mark M.

How to solve 'java/lang/OutOfMemoryError' when apply weblogic patch 10.3.6.0.10?

Hi All: Our platform is IBM AIX power system 64 bit, os level 6. Oracle Fusion Middleware version is 10.3.6.0.8. We tried to patch 10.3.6.0.10 on it, but encounter ‘out of memory error’ when applied WebLogic patch 10.3.6.0.10 on UAT report server. Currently UAT has 3GB memory (currently is 3G) .
JVMDUMP006I Processing dump event "systhrow",
detail "java/lang/OutOfMemoryError
JVMDUMP032I JVM requested Heap dump using
'/ora_bin01/u01/oracle/Middleware/utilhd' in response to an event
JVMDUMP010I Heap dump written to
/ora_bin01/u01/oracle/Middleware/utils/bsu/heapdump.20150224.152727.6422620.0001.phd
JVMDUMP032I JVM requested Java dump using
'/ora_bin01/u01/oracle/Middleware/utils/bsu/javacore.20150224.152727.6422620.0002.txt'
in response to an event
JVMDUMP010I Java dump written to
/ora_bin01/u01/oracle/Middleware/utils/bsu/javacore.20150224.152727.6422620.0002.txt
JVMDUMP032I JVM requested Snap dump using
'/ora_bin01/u01/oracle/Middleware/utils/bsu/Snap.20150224.152727.6422620.0003.trc'
in response to an event
JVMDUMP006I Processing dump event "systhrow",
detail "java/lang/OutOfMemoryError" - please wait.
JVMDUMP010I Snap dump written to
/ora_bin01/u01/oracle/Middleware/utils/bsu/Snap.20150224.152727.6422620.0003.trc
JVMDUMP013I Processed dump event "systhrow",
detail "java/lang/OutOfMemoryError".
JVMDUMP032I JVM requested Heap dump using
'/ora_bin01/u01/oracle/Middleware/utils/bsu/heapdump.20150224.152735.6422620.0004.phd'
in response to an event
JVMDUMP010I Heap dump written to
/ora_bin01/u01/oracle/Middleware/utils/bsu/heapdump.20150224.152735.6422620.0004.phd
JVMDUMP032I JVM requested Java dump using
'/ora_bin01/u01/oracle/Middleware/utils/bsu/javacore.20150224.152735.6422620.0005.txt'
in response to an event
JVMDUMP010I Java dump written to
/ora_bin01/u01/oracle/Middleware/utils/bsu/javacore.20150224.152735.6422620.0005.txt
JVMDUMP032I JVM requested Snap dump using
'/ora_bin01/u01/oracle/Middleware/utils/bsu/Snap.20150224.152735.6422620.0006.trc'
in response to an event
Exception in thread "main"
java.lang.OutOfMemoryError at
java.lang.StringBuffer.ensureCapacityImpl(StringBuffer.java:335)
at
java.lang.StringBuffer.append(StringBuffer.java:201)
at
java.lang.Class.throwNoSuchMethodException(Class.java:278)
at
java.lang.Class.getMethod(Class.java:845)
at
com.bea.cie.common.dao.xbean.XBeanDataHandler.isValueSet(XBeanDataHandler.java:958)
at
com.bea.cie.common.dao.xbean.XBeanDataHandler.getValueFromObject(XBeanDataHandler.java:589)
at
com.bea.cie.common.dao.xbean.XBeanDataHandler.getSimpleValue(XBeanDataHandler.java:431)
at
com.bea.plateng.patch.dao.cat.PatchDependency.getRule(PatchDependency.java:48)
at
com.bea.plateng.patch.dao.cat.PatchCatalogHelper.getInvalidatedPatchMap(PatchCatalogHelper.java:1625)
at com.bea.plateng.patch.PatchSystem.updatePatchCatalog(PatchSystem.java:436)
at
com.bea.plateng.patch.PatchSystem.refresh(PatchSystem.java:130)
at
com.bea.plateng.patch.PatchSystem.setCacheDir(PatchSystem.java:201)
at
com.bea.plateng.patch.Patch.main(Patch.java:281)
JVMDUMP010I Snap dump written to
/ora_bin01/u01/oracle/Middleware/utils/bsu/Snap.20150224.152735.6422620.0006.trc
JVMDUMP013I Processed dump event "systhrow",
detail "java/lang/OutOfMemoryError".
Exception in thread "Attach API wait loop"
java.lang.OutOfMemoryError
at
com.ibm.tools.attach.javaSE.CommonDirectory.waitSemaphore(CommonDirectory.java:222)
at
com.ibm.tools.attach.javaSE.AttachHandler$WaitLoop.waitForNotification(AttachHandler.java:329)
at com.ibm.tools.attach.javaSE.AttachHandler$WaitLoop.run(AttachHandler.java:396)
bsu.sh -install -patch_download_dir=/ora_bin01/u01/oracle/Middleware/utils/bsu/cache_dir -patchlist=12UV -prod_dir=/ora_bin01/u01/oracle/Middleware/wlserver_10.3
we followed the README.txt instructions, and stop/start weblogic service before/after apply patch. Can anyone suggest a solution or Doc ID for helping us?
thank you very much!

Solutions: Bounce the applications and check the arguments if you can increase it. It is due to memory issue
You can set these values in CommEnv.sh (.cmd for windows) file located in the weblogic_home/common/bin directory.
This gets applied to all the domains under that wls home.
If you want to make the changes to specific domain then edit the SetDomainEnv.sh file located under the domain/bin directory.
How to solve java.lang.OutOfMemoryError: Java heap space
solutions: export JVM_ARGS="-Xms1024m -Xmx1024m"
How to solve java.lang.OutOfMemoryError: PermGen space
solution : export JVM_ARGS="-XX:PermSize=64M -XX:MaxPermSize=256m"

WebGate Error Report - The URL /access/sso is reserved for use by Oracle...

We are getting a 500 error on the web gates when logging in.
They have been working before, but are now reporting the error below.
2010/01/27@07:09:25.632239 18521 33 WEB ERROR 0x0000151F /export/build40/Oblix/coreid1014/palantir/commonlib/src/apache2_req_info.cpp:170 "WebGate Error Report" Message^The URL /access/sso is reserved for use by Oracle Access Manager and has been used with incorrect parameters. ReqReq^POST /access/sso HTTP/1.1 ReqProto^HTTP/1.1 ReqHost^p1uawbsv1.portal.internal ReqStatLine^ ReqStatus^200 ReqRawUri^/access/sso ReqUri^/access/sso ReqFilename^/u01/app/oracle/product/11.1.1/ohs1/instances/instance1/config/OHS/ohs1/htdocs/access ReqPath^/sso ReqArgs^
The configuration uses form based login
Details for Authentication Scheme
Level           1
Challenge Method           Form
Challenge Parameter
creds:userid password
form:/oamsso/login.html
action:/access/sso
passthrough:no
SSL Required           No
Challenge Redirect
Enabled           Yes

thanks,
the login post goes to /access/sso, but now i am getting 404 error /access/sso
Below is what I currently have the following in httpd.conf, which is the same as in a working environment.
The web gate policy resources include /portal and /public, but no mention of /access. How does web gate know how to intercept /access/sso?
[2010-01-28T10:50:42.9609+11:00] [OHS] [ERROR:32] [OHS-9999] [core.c] [host_id: p1uawbs02] [host_addr: 10.252.16.223] [tid: 18] [user: oracle] [ecid: 0000Pa_5qz3BP9s5Gj0Fyf0001rV00009_] [rid: 0] [VirtualHost: main] File does not exist: /u01/app/oracle/product/11.1.1/ohs1/instances/instance2/config/OHS/ohs1/htdocs/access
#*** BEGIN WebGate Specific ****
LoadFile "/u01/app/oracle/product/11.1.1/ohs1/oam/webgate/access/oblix/lib/libgcc_s.so.1"
LoadFile "/u01/app/oracle/product/11.1.1/ohs1/oam/webgate/access/oblix/lib/libstdc++.so.5"
LoadModule obWebgateModule "/u01/app/oracle/product/11.1.1/ohs1/oam/webgate/access/oblix/apps/webgate/bin/webgate.so"
WebGateInstalldir "/u01/app/oracle/product/11.1.1/ohs1/oam/webgate/access"
WebGateMode PEER
<Location /access/oblix/apps/webgate/bin/webgate.cgi>
SetHandler obwebgateerr
</Location>
<Location "/oberr.cgi">
SetHandler obwebgateerr
</Location>
<LocationMatch "/*">
AuthType Oblix
require valid-user
</LocationMatch>
#*******Default Login page alias***
Alias /oamsso "/u01/app/oracle/product/11.1.1/ohs1/oam/webgate/access/oamsso"
<LocationMatch "/oamsso/*">
Satisfy any
</LocationMatch>
#*** END WebGate Specific ****

Need Info to access My Oracle support account

Hi..
I need info regrading the My Oracle support account.I came to know that It needs a CSI ,How can I get this CSI ? Will Oracle charge for CSI ? If so , may I know the amount ?
Actually ,I need to download some patches for Solaris Sparc 10u10 its very urgent .Pls help me
Thanks in advance.

A CSI is a "Customer Support Identifier" so you need a support contract to get one, yes.
You need to talk to your local sales rep to buy it, or, right on the support front page before you log in is a link to [url http://www.oracle.com/support/contact.html]Contact Support
John

MAPI_E_FAILONEPROVIDER == 0x8004011D when accessing public folders using mfcmapi

I seem to be getting this error when selecting the public folder in mfcmapi. I'm using the Feb 2014 release of mfcmapi.
Code: MAPI_E_FAILONEPROVIDER == 0x8004011D
Function CallOpenMsgStore( lpMAPISession, (ULONG_PTR)m_hWnd, lpEntryID, ulFlags, (LPMDB*)lppMAPIProp)
File MainDlg.cpp
Line 437
I can access the private mailbox without issue using mfcmapi, but the public folders I'm not able to. This problem is causing my backup software not to do document level backups. So I need to resolve this issue.
Also, if I create another user and give them the same access as administrator, the new user cannot access both the private mailbox nor the public mailbox when using mfcmapi so it must be a rights issue, but I can't find where it is!
Any idea's would be appreciated.
Thanks

Hi,
Please try to use MFCMapi tool as Administrator.
1. Can you access the public folder on both Outlook and OWA?
If can't access the PF on both Outlook and OWA, it seems there is something wrong on the Public Folder database side.
2. It also maybe the permission issue. Found a similar thread for your reference:
"MAPI_E_FAILONEPROVIDER (0x8004011D)" error message when you access an Exchange Server 2010 mailbox by using a MAPI application
http://social.technet.microsoft.com/Forums/exchange/en-US/3a2e9489-6137-42fb-95d1-bebcfe2ea138/mapiefailoneprovider-0x8004011d-error-message-when-you-access-an-exchange-server-2010-mailbox?forum=exchange2010
Hope it is helpful
Thanks
Mavis
Mavis Huang
TechNet Community Support

Access (public) WebLogic patches without CSI / My Oracle Support?

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