Access to Folio Builder

I can't login in my Adobe account: when I click on Access in Folio Builder my account informations does not open. Indesign is not connected to Internet, but I don't know why! so I created my .folio offline. How can I upload my file now?

In Folio Builder Panel (in InDesign) you can click on the folio and then in the flyout menu there is an option to upload the folio.
Neil

Similar Messages

Cannot access Adobe Folio Builder using Indesign (CS6) on Windows 7, error message is 'An error has occured while trying to sign in to the Folio Builder Panel' [IMS_ERROR_FAILURE]

Cannot access Adobe Folio Builder using Indesign (CS6) on Windows 7, error message is 'An error has occured while trying to sign in to the Folio Builder Panel' [IMS_ERROR_FAILURE]

Yes, I can open the DPS portal via the Folio Builder panel within InDesign. Although I have created Folios locally within InDesign CS6, the DPS portal is empty and everthing greyed out with just the text "There are no folios to display. Create folios with the folio builder in InDesign".
If I try to sign in within the Folio Builder panel in InDesign, I get the error message [IMS_ERROR_FAILURE] . In addition I am also not able to access the "Help" menu from within InDesign although I am connected to the internet.
To complicate it even further, I am working in the UK whereas all internet control (firewall) and licences are handeled by head office in Germany. I am not sure if this is a firwewall issue or not but if the IT department in Germany could get support from Adobe to understand the access requirements, this may help.
Hopefully using the forum someone out there will know the answer.

Why can I not access my folio builder panel?

After updating my inDesign CS6 and DPS Content viewer on my MAC OS X, I am unable to access my folio or articles. When I open inDesign it will show the folios at first but will not allow me to select any folio or view the articles within them. When I minimize the panel the and open it again, everything disappears. I have closed inDesign and started it up again as well as restarting my MAC, but nothing seems to work. Please help.

I have access to the indesign files, but unfortunately I am unable to view my folio builder, I can create a new folio and add articles, but I cannot see any activity one the panel. It is just frozen.

Problems when trying to access the folio builder

Hi I am not able to access my account by folio builder panel (Mac).
When I click in the popp sig to enter my account information does not open.
See what happens in the video: http://www.youtube.com/watch?v=9UgQ-YToObQ&feature=youtu.be
Indesign Cs6
Thank you.

I've never seen that before. Here are a couple of things you can try.
* Reset preferences while relaunching InDesign.
* Quit InDesign and any other CS apps. Delete the opm.db file located in /Users/"your user name"/Library/Application Support/Adobe/OOBE/opm.db. (You might need to hold down Option and choose Go > Library in Finder if system files are hidden.) Then start InDesign and try signing in to the panel.

Folio builder doesn't work

I can't use Folio Builder: I have already installed both the Panel and Tools, but when I open Indesign it still says that I have to donwload and istall the new version... But I DID it!
I have Mac and Indesign CS5.5 what I have to do? Please, I have to use Folio Builder to complete my final proget for the university!

Thanks for your reply -
It's not the Adobe account that I have a problem with but the second user account on my computer that I had to create. So I log into my mac as a different user. My folio builder works on one user but not the other and is essentially the same software being used. I just open it as a different administrator. I can log into folio builder as my second computer user all ok but the other prompts for an update to the tools.
It means I have to log in and out as different users just to use folio builder. Any ideas?
This issue we have with two separate machines in our studio - they each have two separate mac user accounts so we can access the folio builder.
I hope this makes sense - any feedback to fix this would be a massive help!
Many Thanks

Folio Builder doesn't open

When I go to Window > Extensions in my InDesign CS5.5 (Mac), Foilo Builder is there but absolutely nothing happens when I try to select it. All other extensions there open up, but not Folio Builder. I have uninstalled Folio Producer tools, the Folio Builder panel alone, then re-installed the latest CS5.5 updates (yes, not the CS5 updates) for both many times, with the same results. I had Folio Builder working previously, after updating it, even having a folio built, but now the panel just doesn't open. Anyone know how to fix this? I've run out of ideas. Thanks.
Fred

Thanks for your reply -
It's not the Adobe account that I have a problem with but the second user account on my computer that I had to create. So I log into my mac as a different user. My folio builder works on one user but not the other and is essentially the same software being used. I just open it as a different administrator. I can log into folio builder as my second computer user all ok but the other prompts for an update to the tools.
It means I have to log in and out as different users just to use folio builder. Any ideas?
This issue we have with two separate machines in our studio - they each have two separate mac user accounts so we can access the folio builder.
I hope this makes sense - any feedback to fix this would be a massive help!
Many Thanks

Folio Builder with InDesign 5.5 trial

OK so apologies if this is stupid but here's a question:
We're trying to create a demo version of a DPS document to show our publisher to approve purchasing DPS. We currently have InDesign 5.5 installed and are working on a file with interactive elements (buttons, hyperlinks, etc.) built in. I would like to be able to export the .folio file to the content viewer so it can be viewed on the iPad during our presentation, but when I click on the Folio Builder window it says I still need to download the latest version. But when I download that and install it, I still get the same message on the Folio Builder window. So the question is, can I upload a .folio file that can be viewed with the Content Viewer on the iPad using the trial version, or do I need the full version of 5.5? And if not, then any idea why I would still be getting this message?
Thanks.

Having the exact same problem. When I access the Folio Builder I get a message do download an update. I have downloaded and installed the update twice. I have uninstalled and re-installed InDesign 5.5 (I have a licensed version). Still get the message to downlaod the update.

Folio Builder sign in for Pro/Enterprise customers only?

Have Adobe changed the way users can access the Folio Builder?
I am having problems signing in to my personal Adobe ID and then using the Folio Builder tools... whereas I used to be able to do this.
I have folios in there, like interactive adverts, test work, then I share those folios, with the various Enterprise accounts for publishing into folios.
If someone can advise on best practice for Adobe DPS CS6, that would be helpful. I have updated to all the latest DPS tools for CS6.
cheers
David

Okay. This helped.... plus the sign-in window has changed...
http://forums.adobe.com/thread/1203788?start=40&tstart=0

Folio Builder is missing from indesign cs6 panel

Hi,
I have Indeisgn CS6. I need to access my Folio Builder, however after updating the system my folio builder has disappeared completely from the drop down 'Windows' tool.
Any idea how to get this back?

Perhaps the update wasn't successful? Re-install the tools here Digital Publishing Suite Help | Installing DPS tools

Folio Builder unavailable after updating InDesign

I purchased a subscription to the Creative Cloud so I could get access to the Digital Publishing Suite tools in InDesign. I downloaded a new version of the Adobe Application Manager as indicated, updated InDesign CS6 (it current shows InDesign CS6 as "Up to date") and attempted to access the Folio Builder. I get the following message in the Folio Builder panel:
A software update is required to use Digital Publishing Suite. Please go to the Help menu and select Updates to get the required software.
What do I need to do to gain access to the DPS software?

One more note:
After purchasing CC I though I would be able to install the Digital Publishing Suite as an app though it did not appear in Adobe Application Manager. I went on the support chat and asked why it wasn't available for download and they (yes, I was transferred to the next level three times and it was the fourth person who told me this) that when I update InDesign the tools would become available within the application. I looked, saw the Folio Builder panel and assumed he was right. Now, two days later I try to start working and I get the error above.
I might be missing something big. Perhaps my question should be, I have paid for Creative Cloud which includes the Digital Publishing Suite (according to the DPS page on Adobe's site), how do I get it on my computer (at least the parts that should be on my comptuer. I am very confused at this point.
Thanks in advance for any help you can give me.

I can't access folio builder even after the download of digital publishing suite....

Hi! I've downloaded the Folio Producer Tools for InDesign CS5.5 (I accessed it through the folio builder panel) but the panel still asks me to download it and I'm sure I've been throw the whole process... what did I miss???
Thanks

You need to install both the Folio Producer tools and the Folio Builder panel. They're separate installers.
http://help.adobe.com/en_US/digitalpubsuite/using/WS67cb9e293e2f1f60-21ba9a4512e5e5e0b8d-7 ffe.html

Problems accessing Folio Builder in InDesign

There was an error installing this update. Please quit and try again later. Error Code: U44M1I208
The first time I tried updating InDesign my connection got interrupted. Ever since, I keep getting this error when I try to update. I've tried almost everything listed in previous discussions, to no avail.
Anyone have a solution to this problem? Need it to use Folio builder!
Thanks!

I'm trying to apply the update for the Folio Bulider in Adobe InDesign CS6. Since I posted this the update says it went through, but I still cannot use Folio Builder. When I go to check my updates, it says InDesign is up to date.
I'm currently running Mac OSX Version 10.6.8
And my current version of AAM is Version 7.0.0.62.

Sign in with indesign CS6 in folio builder panel

hi! I can't sign in with indesign CS6 in folio builder panel. what can a i do?? I can sign in from adobe web page, but not from indesign, and the option "updates" from "Help" menu is deactivated

I found one way to fix it:
- quit all CS6 apps
- if in OSX force quit the CS6ServiceManager via Activity Monitor app
- go to the User Library (hold down option key while accessing the Go menu) and find these:
/Library/Application Support/Adobe/CS6ServiceManager/preference/csxs3.pref - move this file out to desktop
Library/Application Support/Adobe/OOBE/opm.db - move this file out to desktop
zip these up and delete the original, you now have inaccessible copies to put back just in case but have found this unnecessary.
- Restart Indesign and log in should now hold.
Found this started to happen after updating to 10.9.2, on a number of our designers machines.

Can't sign into Folio Builder. CS6 Recent DPS update. OSX 10.8.6

Can't sign into folio builder with Adobe ID within indesign 6. The sign in window won't even come up. I have updated the most previous DPS tools to no avail. I can access my folios and sign in to the folio builder through browser, but cannot access through program. I've tried a reinstall, deleting the service manager etc.
Thanks.

I found a work around. Do a complete reinstall of Adobe suite. Update the DPS for CS6. When you first open Indesign CS6 [even before launch] you will be asked for Adobe ID, sign in here and when program opens it should automatically sign you into folio builder and connect with DPS. When they updated DPS I don't think they connected the back end of sign in within the program.
Very frustrating and thankfully I had no hard deadline.

Problems with Folio Builder Pannel. I can´t start session

I´m having trouble with the folio builder pannel, i´m triying to start a new session using my password but i can´t, it says "Error de inicio de sesión [svr.InvalidLogin]", help me please.
Thanks

It sounds like an old password has been captured in the auto-login settings and is preventing you from entering the current, correct password. To remove the captured password, so the following:
1) Quit InDesign and any other CS apps
2) Use the Activity Monitor to quit the CS5ServiceManager or CS5.5Service Manager
3) Next delete this file based on version:
/Users/lnegi/Library/Application Support/Adobe/CS5ServiceManager/preference/csxs2.pref
/Users/lnegi/Library/Application Support/Adobe/CS5.5ServiceManager/preference/csxs2.pref
4) Then remove this item from the Keychain Access based on version:
Adobe-CS-5-renga
Adobe-CS-5.5-renga
To remove from the keychain:
Navigate to /Applications/Utilities and launch the Keychain Access.app
If the lock icon in the upper left appears locked, click on it and enter your password to unlock it.
Select the “login” item in the Keychains list in the top left.
Select “Passwords” from the category list.
Type “renga” in the search field in the top right.
Select any matches and press the delete key.

Access to Folio Builder

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