Accessibility and Adobe Connect
I have a class that is interested in watching an educational webinar I'm presenting in May. The class has deaf students and the teacher was wondering if Adobe Connect has captioning or any other options to make the webinar more accessible.
Thanks for your help!
There is a Closed Captions Pod here: http://www.adobe.com/products/adobeconnect/extend.html#3
You can find all the accesability info on Connect here: http://www.adobe.com/accessibility/products/compliance/index.html#adobeconnect8
Similar Messages
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Accessibility in Adobe Connect | Learn Adobe Connect | Adobe TV
Learn about keyboard shortcuts as an alternative to navigating with a mouse. Learn how Adobe Connect works with screen-reader software.
http://adobe.ly/zh22XuCan anyone explain why the video regarding accessibility of Adobe Connect does not include Closed Captioning? Seems to be the most ridiculous oversight yet.
-
Yosemite and Adobe Connect?
Since I switched to Yosemite on my MacBook Air, I cannot access Adobe Connect presentations. Suggestions?
Compelling? No. I just feel like I'm falling behind with my injury and lack of production. That's it.
I have a couple of clones. One on my partitioned 2nd internal and one on my USB External TB drive. I was going to do it the reverse way and boot up off the cloned internal if or when I needed 10.6.8 (Quark) and in case I f'd the whole system up with Yosemite. I probably shouldn't be making any major moves due to the pain remedies they've given me to get me to the next surgery (which is why I'm boring apple users with personal BS).
Anyway, I'll load Yosemite on my external. I'll partition it into 2 drives so I can keep 10.6.8 on there as well.
Does that sound like a better alternative? Like I said, I shouldn't be overhauling everything without 100% of my faculties (or whatever I normally have left).
Would you do anything different. Have you installed Yos yet? Is it stable if yes. My girlfriend has an Airbook with 10.7.5 and I was going to install Yos on it since I've just loaded GIMP and other free web/imaging software for her photography. Would you do the Airbook or just same advice and use her external clone drive? -
Flash Media Server 3 and Adobe Connect 6.0 SP2
Hi all, I have a doubt.
It's possible to run Adobe Connect Server 6.0 SP2 and Flash
Media Server 3 in the same machine?
Thnx.Adobe Connect server includes its own flash media server. in
that case;
There can be some conflicts for port/service registration
etc. -
Windows 8.1 and Adobe Connect
Has anyone had any success with Adobe Connect and Windows 8.1? I am using the Adobe hosted version 9.1.2 of Connect. I have tried Internet Explorer 11(comes with 8.1 and you cannot downgrade), Chrome and FireFox. I can get into the meeting and do almost everything except the video will not work. I have the latest flash, have tried hardware acceleration and no acceleration, tried 2 different cameras just to make sure that wasn't it though they do work on a Windows 7 computer. I am just looking for anyone that has the video working on Windows 8.1.
Thanks
-ScottWe have notice this problem as well, but not only video - the audio doesnt work as well and you get randomly shut down.
The problem is in the Add-in (we have tried 2 latest versions), since you start the room with ?launcer=false both video and audio works fine.
I guess that Adobe development team will release a new add-in asap -
Problems with my Microsoft Surface 2 video Camera and Adobe Connect
Hi,
I have a new Microsoft Surface 2 that I am trying to get to work with Adobe Connect. I enable the camera and see the box for it in Adobe Connect but the box only has black in it and not an image. Does anyone have any ideas?
Thanks!
DaleHi dkalsow,
Does Preview on video pod shows the video feed from you camera.
Also make sure if it is being detected by Flash's Settings dialog.
you can check that by right clicking when meeting is opened and click on camera icon and check
thanks
Nikhil -
Share My Screen and Adobe Connect
I have set up a meeting room but every time I click on share my computer screen it seems to think about it for 10 seconds and then returns to the same screen with the button in the middle.
I have also tried to go from the Share my Screen option in Indesign, where I enter my Adobe ID and then it comes up with the message Failed to Connect. Try Again.
I have installed the Connect Now Addin, and tested the connection using the troubleshooot which says that everything is working fine.
Does anyone have any ideas as to how to get this working?If you are using ConnectNow, you should post this question here: http://forums.adobe.com/community/acrobatdotcom/acrobatdotcom_connectnow
Adobe Connect and ConnectNow at Acrobat.com are two different products. -
I have added the note and jigsaw widgets into my Captivate 7 virtual learning, but neither shows when the file is published in Adobe Connect. Does anyone know why?
The two that don't play are Captivate interactions: notes and jigsaw puzzle.
-
Apache Reverse Proxy and Adobe Connect
Hi all,
I need to expose Adobe Connect to internet. Our client uses it with SAP's Learning Solution. I achieved to expose main page but I couldnt expose Rooms. When I click Room link (http://adobe.mydomain.com/dene/?launcher=false) it opens but room not loading.
Any idea with this?Ok I gave up Apache. Now the Adobe Connect Server is in DMZ! But still no rooms open!
-
Captivate 4 and Adobe Connect Pro
Hello,
I created some lessons using Adobe Captivate, then I posted them to Adobe Acrobat Connect. Each lesson is a prequisite for the lesson before. I noticed that some of my users are simply opening the lesson and closing them again -- when they do this, adobe acrobat connect logs the lesson as being complete and opens the next lesson in the curriculum.
In short, is there a way to prevent the users from doing this?So, i sorta found a way to do this -- by adding a TOC and making the lessons self-paced, the user will always be brought back to the place where they left off when they exited the lesson.
But it seems that even though the icon in the curriculum list changes to CONTINUE when the user closes the lesson, it still unlocks the next lesson even though the staus checkmarks in the previous lesson are not complete.
Help. Are there any other such postings? -
Chromebook and Adobe Connect 8?
Hi Again -
I have a learner who just purchased 'ChromeBook' device and is trying to run connect off it. He can hear the presentation and view shared apps just fine, but when he tries to talk into his microphone we get nothing. The Audio Setup Wizard runs flawlessly for him - but once in the meeting room he is without a voice.
I researched some items called 'pepper flash' and other nuances regarding the device, but have not been able to crack the mystery. Anybody with experience on this device?
I found this: http://http://www.connectusers.com/forums/cucbb/viewtopic.php?id=5591
and this: https://groups.google.com/group/chromebook-central/browse_thread/thread/8959cac592778ee0 (the extension they are talking about only organizes the icons, basically makes a shortcut...but for a product that doesn't work on the machine!)Hi Heyward - thank you sincerely for your reply.
I've e-mailed the user and am waiting on the exact model number/specs of the device.
This person/device in question is not a host - they are a participant in the sessions. I should have mentioned that. They can log into the meeting fine and the visuals/host audio are coming through, but they are unable to speak during the meeting. We haven't tried their webcam, but participants aren't using webcams in this implementation.
I'm baffled because when the gentleman runs the audio setup wizard it performs flawlessly. The articles I posted above made it seem that the camera wouldn't work for whatever reason - and if the camera won't work then the mic not working is not a huge stretch - just need to make sure that I am not missing anything.
I'm going to have to put a tech limitation statement on my requirments document saying 'not compatible with Chromebook devices', hopefully there aren't other devices that this affects. -
Hello
On all our 4 Mac, all with Snow Leopard 10.6.7, I have an issue with storing access and network connection rights after updating programs and devices.
We have a Canon network printer. Everything worked fine, the necessary programs had the rights to accept incoming network connections. But then I reinstalled the printer on two Macs because of the PDF fonts problem with 10.6.7. But now, the system asks for every single document if incomming connection should be allowed, even if the according program is listed in the firewall as "allow". Deleting the program from the list in the firewall and add it newly did not help.
The same issue occures now with a selfwritten Applescript program. It access a key in the keychain. I told the system to allow access always, that worked in the beginning, but after updating the program, it does not store the program as allowed any more. I cannot even add it manually to the allowed list for the specific key. Means, I can select the program after clicking the plus, but the program simply not shows up in the list.
This happened on two Macs up to now, one is the same as the printer problem, but the other does not have the printer problem (up to now).
What to I have to do, that the program stores the given rights newly, also after updating a device or program?
Other people have the same problem as you can see here.reFX guys were very helpful and took remote connection to my desktop. It was 5 minutes and Nexus2 was up and running.
The thing was that my hard drive is case sensitive. They just renamed the file white_3_nsk to lower case in
/Library/Audio/Plug-Ins/Components/Nexus.component/Contents/Resources/. After that, everything is working.
Hopefully this helps someone in the future who has put fortune to Nexus2 and gets heart attack when it doesn't work.
Regards,
Hannu -
Trouble installing Adobe Connect Addin for IE.
I have a user that is trying to get into a Adobe Connect Web Conference. He has the URL, but when he goes to the site and tries to enter the conference he gets prompted to install the Adobe Connect Addin. I install the addin (because he does not have Admin rights) and shut down IE then start it back up and he tries again. Once again he gets a prompt to install the Addin. I've tried to install the addin with IE shut down as well. I check both the "Programs and Features" and the IE Manage Addins and Adobe Connect does not show in either place. How can I get the addin to actually install.
Thanks,
RodgerTry either adding /?lightning=true to the meeting URL or go to the test your computer page: http://realeyesconnect.adobeconnect.com/common/help/en/support/meeting_test.htm and install the add-in from there.
There shouldn't be a need to install the add-in to join the room. The only function that requires the add-in is screen sharing, otherwise the room should be fully functional from within the Flash Player running within their browser. -
Computer crashing in Adobe Connect when using Mac OS 10.9.3 Maverick
Have been experiencing computer freezing, getting kicked out of Adobe Connect session, webcam and chat box not functioning properly inside Adobe Connect. This has happened since updating my Mac to OS 10.9.3 Maverick. Is there a compatibility issue with Maverick and Adobe Connect? What advice can you offer to users running Maverick?
Is there another fix besides the Safari Ad-In listed on your help page? This has not solved the problem. Add-in | Mac OS X Mavericks 10.9, 10.8, 10.7 | Safari 6.1 or 7Hello,
I'm having exactly the same problem. It works fine while connect is running within Chrome but shortly after opening in the separate Connect App it crashes.
Here is my crash report...
Date/Time: 2014-06-11 10:17:13 +0200
OS Version: 10.9.3 (Build 13D65)
Architecture: x86_64
Report Version: 18
Command: Adobe Connect
Path: /Users/USER/Library/Preferences/*/adobeconnectaddin.app/Contents/MacOS/adobeconnectaddin
Version: 11.9.959.0 (11.9.959.0)
Parent: launchd [180]
PID: 944
Event: hang
Duration: 0.99s
Steps: 10 (100ms sampling interval)
Hardware model: MacBookPro4,1
Active cpus: 2
Fan speed: 2879 rpm
Free pages: 413998 pages (-1394)
Pageins: 3 pages
Pageouts: 0 pages
Swapins: 0 pages
Swapouts: 0 pages
Process: adobeconnectaddin [944]
Path: /Users/USER/Library/Preferences/*/adobeconnectaddin.app/Contents/MacOS/adobeconnectaddin
Architecture: i386
Parent: launchd [180]
UID: 501
Task size: 33147 pages (+898)
CPU Time: 0.083s
Thread 0x571c priority 47
10 ??? (adobeconnectaddin + 8005) [0x2f45]
10 NSApplicationMain + 1165 (AppKit) [0x982e4018]
10 -[NSApplication run] + 727 (AppKit) [0x982fb17c]
10 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119 (AppKit) [0x98308890]
10 _DPSNextEvent + 1602 (AppKit) [0x98309369]
10 _BlockUntilNextEventMatchingListInModeWithFilter + 92 (HIToolbox) [0x99ab26bd]
10 ReceiveNextEventCommon + 526 (HIToolbox) [0x99ab28e2]
10 RunCurrentEventLoopInMode + 259 (HIToolbox) [0x99ab2b5d]
10 CFRunLoopRunInMode + 123 (CoreFoundation) [0x93cf585b]
10 CFRunLoopRunSpecific + 394 (CoreFoundation) [0x93cf59fa]
10 __CFRunLoopRun + 1022 (CoreFoundation) [0x93cf606e]
10 __CFRunLoopDoSources0 + 235 (CoreFoundation) [0x93cf696b]
10 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 15 (CoreFoundation) [0x93d05b6f]
10 ??? (adobeconnectaddin + 4262930) [0x411c12]
10 ??? (adobeconnectaddin + 4265574) [0x412666]
10 ??? (adobeconnectaddin + 3368818) [0x337772]
10 ??? (adobeconnectaddin + 3359728) [0x3353f0]
10 ??? (adobeconnectaddin + 3624805) [0x375f65]
10 ??? (adobeconnectaddin + 3610371) [0x372703]
10 ??? (adobeconnectaddin + 1453433) [0x163d79]
10 ??? (adobeconnectaddin + 117328) [0x1da50]
10 ??? (adobeconnectaddin + 682919) [0xa7ba7]
10 ??? (adobeconnectaddin + 669079) [0xa4597]
10 ??? (adobeconnectaddin + 670430) [0xa4ade]
10 ??? (adobeconnectaddin + 6550471) [0x6403c7]
10 ??? [0xf3b912c]
10 ??? [0xf3b95eb]
10 ??? [0xf3b8f74]
10 ??? [0x96dfaef]
10 ??? (adobeconnectaddin + 1692346) [0x19e2ba]
10 ??? (adobeconnectaddin + 665484) [0xa378c]
10 ??? (adobeconnectaddin + 669079) [0xa4597]
10 ??? (adobeconnectaddin + 670430) [0xa4ade]
10 ??? (adobeconnectaddin + 6550471) [0x6403c7]
10 ??? (adobeconnectaddin + 7097921) [0x6c5e41]
10 ??? (adobeconnectaddin + 7094066) [0x6c4f32]
10 ??? [0xf3b8d2a]
10 ??? [0x96dfaef]
10 ??? (adobeconnectaddin + 1692346) [0x19e2ba]
10 ??? (adobeconnectaddin + 665484) [0xa378c]
10 ??? (adobeconnectaddin + 669079) [0xa4597]
10 ??? (adobeconnectaddin + 670430) [0xa4ade]
10 ??? (adobeconnectaddin + 6550471) [0x6403c7]
10 ??? (adobeconnectaddin + 7097921) [0x6c5e41]
10 ??? (adobeconnectaddin + 7094066) [0x6c4f32]
10 ??? [0x142eec9f]
10 ??? [0x142ee46b]
10 ??? (adobeconnectaddin + 7087086) [0x6c33ee]
10 ??? [0x142ec08c]
10 ??? (adobeconnectaddin + 7087086) [0x6c33ee]
10 ??? [0x142e9c2d]
10 ??? [0x142e94c0]
10 ??? (adobeconnectaddin + 1850058) [0x1c4aca]
10 ??? (adobeconnectaddin + 3804718) [0x3a1e2e]
10 ??? (adobeconnectaddin + 4997995) [0x4c536b]
10 ??? (adobeconnectaddin + 4997925) [0x4c5325]
10 ??? (adobeconnectaddin + 4896441) [0x4ac6b9]
10 ??? (adobeconnectaddin + 4907586) [0x4af242]
10 ??? (adobeconnectaddin + 1283970) [0x13a782]
10 ??? (adobeconnectaddin + 1284440) [0x13a958]
10 ??? (adobeconnectaddin + 4349783) [0x426f57]
10 ??? (adobeconnectaddin + 8364705) [0x7fb2a1]
10 ??? (adobeconnectaddin + 8209845) [0x7d55b5]
10 pthread_mutex_lock + 16 (libsystem_pthread.dylib) [0x948f87ac]
10 __psynch_mutexwait + 10 (libsystem_kernel.dylib) [0x99a5f802]
*10 psynch_mtxcontinue + 0 (pthread) [0xffffff7f80c86a3b]
Thread 0x5720 DispatchQueue 2688748204 priority 49
10 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x91abe532]
10 kevent64 + 10 (libsystem_kernel.dylib) [0x99a60992]
*10 ??? (mach_kernel + 3958560) [0xffffff80005c6720]
Thread 0x572a priority 47
10 thread_start + 34 (libsystem_pthread.dylib) [0x948facf2]
10 _pthread_start + 130 (libsystem_pthread.dylib) [0x948f5485]
10 _pthread_body + 144 (libsystem_pthread.dylib) [0x948f55fb]
10 ??? (adobeconnectaddin + 3897541) [0x3b88c5]
10 ??? (adobeconnectaddin + 3898458) [0x3b8c5a]
10 ??? (adobeconnectaddin + 3898403) [0x3b8c23]
10 ??? (adobeconnectaddin + 122310) [0x1edc6]
10 ??? (adobeconnectaddin + 3898876) [0x3b8dfc]
10 pthread_cond_wait$UNIX2003 + 71 (libsystem_pthread.dylib) [0x948f9bd9]
10 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x99a5f7ca]
*10 psynch_cvcontinue + 0 (pthread) [0xffffff7f80c87940]
Thread 0x572c priority 47
10 thread_start + 34 (libsystem_pthread.dylib) [0x948facf2]
10 _pthread_start + 130 (libsystem_pthread.dylib) [0x948f5485]
10 _pthread_body + 144 (libsystem_pthread.dylib) [0x948f55fb]
10 ??? (adobeconnectaddin + 3897541) [0x3b88c5]
10 ??? (adobeconnectaddin + 3898458) [0x3b8c5a]
10 ??? (adobeconnectaddin + 3898403) [0x3b8c23]
10 ??? (adobeconnectaddin + 122310) [0x1edc6]
10 ??? (adobeconnectaddin + 3898876) [0x3b8dfc]
10 pthread_cond_wait$UNIX2003 + 71 (libsystem_pthread.dylib) [0x948f9bd9]
10 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x99a5f7ca]
*10 psynch_cvcontinue + 0 (pthread) [0xffffff7f80c87940]
Thread 0x5732 priority 47
10 thread_start + 34 (libsystem_pthread.dylib) [0x948facf2]
10 _pthread_start + 130 (libsystem_pthread.dylib) [0x948f5485]
10 _pthread_body + 144 (libsystem_pthread.dylib) [0x948f55fb]
10 ??? (adobeconnectaddin + 3897541) [0x3b88c5]
10 ??? (adobeconnectaddin + 3898458) [0x3b8c5a]
10 ??? (adobeconnectaddin + 3898403) [0x3b8c23]
10 ??? (adobeconnectaddin + 3453684) [0x34c2f4]
10 ??? (adobeconnectaddin + 3898995) [0x3b8e73]
10 pthread_cond_timedwait$UNIX2003 + 71 (libsystem_pthread.dylib) [0x948f9c25]
10 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x99a5f7ca]
*10 psynch_cvcontinue + 0 (pthread) [0xffffff7f80c87940]
Thread 0x5733 priority 47 cpu time 0.001s
10 thread_start + 34 (libsystem_pthread.dylib) [0x948facf2]
10 _pthread_start + 130 (libsystem_pthread.dylib) [0x948f5485]
10 _pthread_body + 144 (libsystem_pthread.dylib) [0x948f55fb]
10 _NSEventThread + 283 (AppKit) [0x984b2b88]
10 CFRunLoopRunInMode + 123 (CoreFoundation) [0x93cf585b]
10 CFRunLoopRunSpecific + 394 (CoreFoundation) [0x93cf59fa]
10 __CFRunLoopRun + 1393 (CoreFoundation) [0x93cf61e1]
10 __CFRunLoopServiceMachPort + 169 (CoreFoundation) [0x93cf6c09]
10 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x99a5af7a]
*10 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000216800]
Thread 0x5734 priority 63
10 thread_start + 34 (libsystem_pthread.dylib) [0x948facf2]
10 _pthread_start + 130 (libsystem_pthread.dylib) [0x948f5485]
10 _pthread_body + 144 (libsystem_pthread.dylib) [0x948f55fb]
10 __NSThread__main__ + 1426 (Foundation) [0x95e31e66]
10 -[NSThread main] + 45 (Foundation) [0x95e31f0e]
10 +[NSURLConnection(Loader) _resourceLoadLoop:] + 381 (Foundation) [0x95e32095]
10 CFRunLoopRunInMode + 123 (CoreFoundation) [0x93cf585b]
10 CFRunLoopRunSpecific + 394 (CoreFoundation) [0x93cf59fa]
10 __CFRunLoopRun + 1393 (CoreFoundation) [0x93cf61e1]
10 __CFRunLoopServiceMachPort + 169 (CoreFoundation) [0x93cf6c09]
10 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x99a5af7a]
*10 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000216800]
Thread 0x5740 priority 47
10 thread_start + 34 (libsystem_pthread.dylib) [0x948facf2]
10 _pthread_start + 130 (libsystem_pthread.dylib) [0x948f5485]
10 _pthread_body + 144 (libsystem_pthread.dylib) [0x948f55fb]
10 __select + 10 (libsystem_kernel.dylib) [0x99a5face]
*10 ??? (mach_kernel + 4078704) [0xffffff80005e3c70]
Thread 0x5743 priority 47
10 thread_start + 34 (libsystem_pthread.dylib) [0x948facf2]
10 _pthread_start + 130 (libsystem_pthread.dylib) [0x948f5485]
10 _pthread_body + 144 (libsystem_pthread.dylib) [0x948f55fb]
10 ??? (adobeconnectaddin + 3897541) [0x3b88c5]
10 ??? (adobeconnectaddin + 3898458) [0x3b8c5a]
10 ??? (adobeconnectaddin + 3898403) [0x3b8c23]
10 ??? (adobeconnectaddin + 2109675) [0x2040eb]
10 ??? (adobeconnectaddin + 3898995) [0x3b8e73]
10 pthread_cond_timedwait$UNIX2003 + 71 (libsystem_pthread.dylib) [0x948f9c25]
10 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x99a5f7ca]
*10 psynch_cvcontinue + 0 (pthread) [0xffffff7f80c87940]
Thread 0x574e priority 47
10 thread_start + 34 (libsystem_pthread.dylib) [0x948facf2]
10 _pthread_start + 130 (libsystem_pthread.dylib) [0x948f5485]
10 _pthread_body + 144 (libsystem_pthread.dylib) [0x948f55fb]
10 ??? (adobeconnectaddin + 3897541) [0x3b88c5]
10 ??? (adobeconnectaddin + 3898458) [0x3b8c5a]
10 ??? (adobeconnectaddin + 3898403) [0x3b8c23]
10 ??? (adobeconnectaddin + 1271655) [0x137767]
10 ??? (adobeconnectaddin + 3959831) [0x3c7c17]
10 __select + 10 (libsystem_kernel.dylib) [0x99a5face]
*10 ??? (mach_kernel + 4078704) [0xffffff80005e3c70]
Thread 0x57ba priority 44
10 thread_start + 34 (libsystem_pthread.dylib) [0x948facf2]
10 _pthread_start + 130 (libsystem_pthread.dylib) [0x948f5485]
10 _pthread_body + 144 (libsystem_pthread.dylib) [0x948f55fb]
10 ??? (adobeconnectaddin + 3897541) [0x3b88c5]
10 ??? (adobeconnectaddin + 3898458) [0x3b8c5a]
10 ??? (adobeconnectaddin + 3898403) [0x3b8c23]
10 ??? (adobeconnectaddin + 1309144) [0x1409d8]
10 ??? (adobeconnectaddin + 1319844) [0x1433a4]
10 ??? (adobeconnectaddin + 4351589) [0x427665]
10 ??? (adobeconnectaddin + 8353086) [0x7f853e]
10 ??? (adobeconnectaddin + 8354070) [0x7f8916]
10 ??? (adobeconnectaddin + 8355186) [0x7f8d72]
10 ??? (adobeconnectaddin + 8335268) [0x7f3fa4]
10 ??? (adobeconnectaddin + 8335771) [0x7f419b]
10 ??? (adobeconnectaddin + 8253269) [0x7dff55]
10 ??? (adobeconnectaddin + 8265620) [0x7e2f94]
10 ??? (adobeconnectaddin + 8331774) [0x7f31fe]
10 ??? (adobeconnectaddin + 8316731) [0x7ef73b]
10 ??? (adobeconnectaddin + 8317611) [0x7efaab]
10 ??? (adobeconnectaddin + 8320782) [0x7f070e]
10 ??? (adobeconnectaddin + 8320420) [0x7f05a4]
10 ??? (adobeconnectaddin + 8310017) [0x7edd01]
10 AudioDeviceGetProperty + 305 (CoreAudio) [0x94f3da80]
10 HALDevice::GetPropertyData(AudioObjectPropertyAddress const&, unsigned long, void const*, unsigned long&, void*) const + 722 (CoreAudio) [0x94f6acaa]
10 HALObject::GetPropertyData(AudioObjectPropertyAddress const&, unsigned long, void const*, unsigned long&, void*) const + 402 (CoreAudio) [0x94f6e536]
10 HALPlugIn::ObjectGetPropertyData(HALObject const&, AudioObjectPropertyAddress const&, unsigned long, void const*, unsigned long&, void*) const + 95 (CoreAudio) [0x94f7017b]
10 HAL_HardwarePlugIn_ObjectGetPropertyData(AudioHardwarePlugInInterface**, unsigned long, AudioObjectPropertyAddress const*, unsigned long, void const*, unsigned long*, void*) + 143 (CoreAudio) [0x94f6264b]
10 HALC_ShellObject::GetPropertyData(unsigned long, AudioObjectPropertyAddress const&, unsigned long, void const*, unsigned long, unsigned long&, void*) const + 740 (CoreAudio) [0x94f5f334]
10 HALC_ProxyIOContext::GetPropertyData(AudioObjectPropertyAddress const&, unsigned long, void const*, unsigned long, unsigned long&, void*) const + 536 (CoreAudio) [0x94f4d5ee]
10 HALB_Mutex::Lock() + 41 (CoreAudio) [0x94f30c21]
10 pthread_mutex_lock + 16 (libsystem_pthread.dylib) [0x948f87ac]
10 __psynch_mutexwait + 10 (libsystem_kernel.dylib) [0x99a5f802]
*10 psynch_mtxcontinue + 0 (pthread) [0xffffff7f80c86a3b]
Thread 0x57c1 priority 63
10 thread_start + 34 (libsystem_pthread.dylib) [0x948facf2]
10 _pthread_start + 130 (libsystem_pthread.dylib) [0x948f5485]
10 _pthread_body + 144 (libsystem_pthread.dylib) [0x948f55fb]
10 ??? (adobeconnectaddin + 8211282) [0x7d5b52]
10 ??? (adobeconnectaddin + 8333573) [0x7f3905]
10 ??? (adobeconnectaddin + 8330360) [0x7f2c78]
10 ??? (adobeconnectaddin + 8334469) [0x7f3c85]
10 ??? (adobeconnectaddin + 8314366) [0x7eedfe]
10 ??? (adobeconnectaddin + 8342784) [0x7f5d00]
10 ??? (adobeconnectaddin + 8342626) [0x7f5c62]
10 ??? (adobeconnectaddin + 8343045) [0x7f5e05]
10 ??? (adobeconnectaddin + 8361469) [0x7fa5fd]
10 ??? (adobeconnectaddin + 8209845) [0x7d55b5]
10 pthread_mutex_lock + 16 (libsystem_pthread.dylib) [0x948f87ac]
10 __psynch_mutexwait + 10 (libsystem_kernel.dylib) [0x99a5f802]
*10 psynch_mtxcontinue + 0 (pthread) [0xffffff7f80c86a3b]
Thread 0x57d2 priority 97
10 thread_start + 34 (libsystem_pthread.dylib) [0x948facf2]
10 _pthread_start + 130 (libsystem_pthread.dylib) [0x948f5485]
10 _pthread_body + 144 (libsystem_pthread.dylib) [0x948f55fb]
10 HALB_IOThread::Entry(void*) + 69 (CoreAudio) [0x94f404fb]
10 ___ZN19HALC_ProxyIOContextC2Emj_block_invoke + 20 (CoreAudio) [0x94f4af52]
10 HALC_ProxyIOContext::IOThreadEntry(void*) + 167 (CoreAudio) [0x94f405ff]
10 HALC_ProxyIOContext::IOWorkLoop() + 4320 (CoreAudio) [0x94f417b0]
10 ??? (adobeconnectaddin + 8317328) [0x7ef990]
10 ??? (adobeconnectaddin + 8310815) [0x7ee01f]
10 ??? (adobeconnectaddin + 8310867) [0x7ee053]
10 ??? (adobeconnectaddin + 8209845) [0x7d55b5]
10 pthread_mutex_lock + 16 (libsystem_pthread.dylib) [0x948f87ac]
10 __psynch_mutexwait + 10 (libsystem_kernel.dylib) [0x99a5f802]
*10 psynch_mtxcontinue + 0 (pthread) [0xffffff7f80c86a3b]
Thread 0x57d4 priority 97
10 thread_start + 34 (libsystem_pthread.dylib) [0x948facf2]
10 _pthread_start + 130 (libsystem_pthread.dylib) [0x948f5485]
10 _pthread_body + 144 (libsystem_pthread.dylib) [0x948f55fb]
10 HALB_IOThread::Entry(void*) + 69 (CoreAudio) [0x94f404fb]
10 ___ZN19HALC_ProxyIOContextC2Emj_block_invoke + 20 (CoreAudio) [0x94f4af52]
10 HALC_ProxyIOContext::IOThreadEntry(void*) + 167 (CoreAudio) [0x94f405ff]
10 HALC_ProxyIOContext::IOWorkLoop() + 4320 (CoreAudio) [0x94f417b0]
10 ??? (adobeconnectaddin + 8321661) [0x7f0a7d]
10 ??? (adobeconnectaddin + 8311055) [0x7ee10f]
10 ??? (adobeconnectaddin + 8311104) [0x7ee140]
10 ??? (adobeconnectaddin + 8209845) [0x7d55b5]
10 pthread_mutex_lock + 16 (libsystem_pthread.dylib) [0x948f87ac]
10 __psynch_mutexwait + 10 (libsystem_kernel.dylib) [0x99a5f802]
*10 psynch_mtxcontinue + 0 (pthread) [0xffffff7f80c86a3b]
Thread 0x5804 priority 57 cpu time 0.004s
10 thread_start + 34 (libsystem_pthread.dylib) [0x948facf2]
10 _pthread_start + 130 (libsystem_pthread.dylib) [0x948f5485]
10 _pthread_body + 144 (libsystem_pthread.dylib) [0x948f55fb]
10 figThreadMain + 483 (CoreMedia) [0x9b11d45d]
10 CMIO::Thread::SignaledThread::WorkQueuedThreadCallback(void*) + 175 (CoreMediaIO) [0x9bc48d5d]
10 CMIO::Thread::SignaledThread::ThreadLoop() + 150 (CoreMediaIO) [0x9bc48e10]
10 CMIO::Thread::QueuedTWorkThread<unsigned long>::DoWork() + 119 (CoreMediaIO) [0x9bc3e5d7]
10 CMIOGraph::DoWork(unsigned long) + 206 (CoreMediaIO) [0x9bc3b7da]
10 CMIOGraph::OneOrMoreInputUnitsAreReadyToBePulled(bool&) + 701 (CoreMediaIO) [0x9bc3ae19]
10 usleep$UNIX2003 + 60 (libsystem_c.dylib) [0x9499ae62]
10 __semwait_signal + 10 (libsystem_kernel.dylib) [0x99a5fb76]
*10 semaphore_wait_continue + 0 (mach_kernel) [0xffffff800023b5a0]
Thread 0x5805 priority 47 cpu time 0.011s
10 thread_start + 34 (libsystem_pthread.dylib) [0x948facf2]
10 _pthread_start + 130 (libsystem_pthread.dylib) [0x948f5485]
10 _pthread_body + 144 (libsystem_pthread.dylib) [0x948f55fb]
10 ??? (VDC + 29923) [0x95a94e3]
10 CFRunLoopRun + 129 (CoreFoundation) [0x93db8221]
10 CFRunLoopRunSpecific + 394 (CoreFoundation) [0x93cf59fa]
10 __CFRunLoopRun + 1393 (CoreFoundation) [0x93cf61e1]
10 __CFRunLoopServiceMachPort + 169 (CoreFoundation) [0x93cf6c09]
10 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x99a5af7a]
*10 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000216800]
Thread 0x5809 priority 16 cpu time 0.021s
10 thread_start + 34 (libsystem_pthread.dylib) [0x948facf2]
10 _pthread_start + 130 (libsystem_pthread.dylib) [0x948f5485]
10 _pthread_body + 144 (libsystem_pthread.dylib) [0x948f55fb]
10 QTBackgroundQueueRun + 252 (QTKit) [0x94f91c55]
10 pthread_cond_wait$UNIX2003 + 71 (libsystem_pthread.dylib) [0x948f9bd9]
10 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x99a5f7ca]
*10 psynch_cvcontinue + 0 (pthread) [0xffffff7f80c87940]
Thread 0x5e6c priority 54
10 thread_start + 34 (libsystem_pthread.dylib) [0x948facf2]
10 _pthread_start + 130 (libsystem_pthread.dylib) [0x948f5485]
10 _pthread_body + 144 (libsystem_pthread.dylib) [0x948f55fb]
10 startIOThread(void*) + 159 (CoreVideo) [0x9b155180]
10 CVDisplayLink::runIOThread() + 936 (CoreVideo) [0x9b155540]
10 pthread_cond_wait$UNIX2003 + 71 (libsystem_pthread.dylib) [0x948f9bd9]
10 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x99a5f7ca]
*10 psynch_cvcontinue + 0 (pthread) [0xffffff7f80c87940]
Thread 0x5f7c priority 47 cpu time 0.041s
10 thread_start + 34 (libsystem_pthread.dylib) [0x948facf2]
10 _pthread_start + 130 (libsystem_pthread.dylib) [0x948f5485]
10 _pthread_body + 144 (libsystem_pthread.dylib) [0x948f55fb]
10 ??? (adobeconnectaddin + 3897541) [0x3b88c5]
10 ??? (adobeconnectaddin + 3898458) [0x3b8c5a]
10 ??? (adobeconnectaddin + 3898403) [0x3b8c23]
10 ??? (adobeconnectaddin + 4361903) [0x429eaf]
10 ??? (adobeconnectaddin + 3897651) [0x3b8933]
10 __semwait_signal + 10 (libsystem_kernel.dylib) [0x99a5fb76]
*10 semaphore_wait_continue + 0 (mach_kernel) [0xffffff800023b5a0]
Thread 0x605a priority 0-47 cpu time 0.002s
10 start_wqthread + 30 (libsystem_pthread.dylib) [0x948facce]
10 __workq_kernreturn + 10 (libsystem_kernel.dylib) [0x99a60046]
*10 wq_unpark_continue + 0 (pthread) [0xffffff7f80c856ae]
Thread 0x61ba priority 47
10 start_wqthread + 30 (libsystem_pthread.dylib) [0x948facce]
10 __workq_kernreturn + 10 (libsystem_kernel.dylib) [0x99a60046]
*10 wq_unpark_continue + 0 (pthread) [0xffffff7f80c856ae]
Binary Images:
0x1000 - 0xc8ffff com.macromedia.adobeconnectaddin.app 11.9.959.0 (11.9.959.0) <DD108D5C-2E7F-3FE4-B53E-9402913245A9> /Users/USER/Library/Preferences/*/adobeconnectaddin.app/Contents/MacOS/adobeconnectaddin
0x95a2000 - 0x95cafff com.apple.cmio.DAL.VDC-4 407.0 (4561) <27E6AECB-0082-3AC8-8F36-CFFED29B9210> /System/Library/Frameworks/CoreMediaIO.framework/Resources/VDC.plugin/Contents/MacOS/VDC
0x91abb000 - 0x91ad3ffd libdispatch.dylib (339.92.1) <7E7A88BF-74B3-363B-B534-6F757DF2DDE3> /usr/lib/system/libdispatch.dylib
0x93c80000 - 0x93e82fff com.apple.CoreFoundation 6.9 (855.16) <6283B27F-3C46-365F-932C-1A7102D8A3CF> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x948f4000 - 0x948fbffb libsystem_pthread.dylib (53.1.4) <8B1B7B84-1B5D-32A8-AC0D-1E689E5C8A4C> /usr/lib/system/libsystem_pthread.dylib
0x9491f000 - 0x949b1ff9 libsystem_c.dylib (997.90.3) <80D21D3D-1031-314C-B1F0-0B35B977CEFB> /usr/lib/system/libsystem_c.dylib
0x94f2f000 - 0x94f84ff7 com.apple.audio.CoreAudio 4.2.0 (4.2.0) <0F1C111F-1E64-33BB-A69F-14643B3037D5> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x94f85000 - 0x950f5fff com.apple.QTKit 7.7.3 (2826.19) <5F386E3B-ED51-3850-993E-12552FD25708> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x95dc5000 - 0x960f0ffe com.apple.Foundation 6.9 (1056.13) <C33A8984-7E97-36BE-B842-EE4FE35F53EA> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x982e1000 - 0x98effff3 com.apple.AppKit 6.9 (1265.20) <777988C0-5AC9-3015-93E6-7493F9530464> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x99a48000 - 0x99a65ff4 libsystem_kernel.dylib (2422.100.13) <C09FD945-4F48-3322-AB4B-7D0243667657> /usr/lib/system/libsystem_kernel.dylib
0x99a87000 - 0x99dfcff9 com.apple.HIToolbox 2.1.1 <FE3938F3-6338-3C5E-AAB3-47B2F5FAC762> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x9b0f6000 - 0x9b147ffb com.apple.CoreMedia 1.0 (1273.54) <086865CC-7B9A-3B96-A3CB-4B90DAD5DC91> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x9b153000 - 0x9b17afff com.apple.CoreVideo 1.8 (117.2) <A53FDD90-F200-3F7C-8A8E-5DE36D3DFBB0> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x9bc13000 - 0x9bc66ff3 com.apple.CoreMediaIO 407.0 (4561) <09C5A94C-39BD-36D8-A483-77F9CA3C5F2F> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
*0xffffff7f80c82000 - 0xffffff7f80c89fff com.apple.kec.pthread 1.0 (1) <882075E6-12C4-3225-8750-928715183739> /System/Library/Extensions/pthread.kext/Contents/MacOS/pthread
*0xffffff8000200000 - 0xffffff80007a815a mach_kernel (2422.100.13) <ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E> /mach_kernel
Process: accountsd [271]
Path: /System/Library/Frameworks/Accounts.framework/Versions/A/Support/accountsd
Architecture: x86_64
Parent: launchd [180]
UID: 501
Sudden Term: Clean (allows idle exit)
Task size: 1801 pages
Importance: Adaptive, Background Priority
IO Policy: Utility
Timers: Coalesced
Thread 0xb39 DispatchQueue 1 priority 4
10 start + 1 (libdyld.dylib) [0x7fff92ee35fd]
10 ??? (accountsd + 6850) [0x106ed1ac2]
10 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x7fff96fb1f25]
10 __CFRunLoopRun + 1161 (CoreFoundation) [0x7fff96fb25e9]
10 __CFRunLoopServiceMachPort + 181 (CoreFoundation) [0x7fff96fb2fc5]
10 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8d419a1a]
*10 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000216800]
Thread 0xb5e DispatchQueue 2 priority 4
10 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x7fff8f57b136]
10 kevent64 + 10 (libsystem_kernel.dylib) [0x7fff8d41e662]
*10 ??? (mach_kernel + 3958560) [0xffffff80005c6720]
Thread 0x6234 priority 4
10 start_wqthread + 13 (libsystem_pthread.dylib) [0x7fff8cb53fb9]
10 __workq_kernreturn + 10 (libsystem_kernel.dylib) [0x7fff8d41de6a]
*10 wq_unpark_continue + 0 (pthread) [0xffffff7f80c856ae]
Binary Images:
0x106ed0000 - 0x106ed1fff accountsd (336.9) <806AD9DD-23C7-3DB5-BE2F-C3E4D3E27EA9> /System/Library/Frameworks/Accounts.framework/Versions/A/Support/accountsd
0x7fff8cb4e000 - 0x7fff8cb55ff7 libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
0x7fff8d408000 - 0x7fff8d424ff7 libsystem_kernel.dylib (2422.100.13) <498AEBD7-4194-3CF2-AA16-D5D03FFBD8C0> /usr/lib/system/libsystem_kernel.dylib
0x7fff8f578000 - 0x7fff8f592fff libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
0x7fff92ee0000 - 0x7fff92ee3ff7 libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
0x7fff96f42000 - 0x7fff97127fff com.apple.CoreFoundation 6.9 (855.16) <A63E680E-E4B2-368B-8564-9DBE0D8DDB91> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
*0xffffff7f80c82000 - 0xffffff7f80c89fff com.apple.kec.pthread 1.0 (1) <882075E6-12C4-3225-8750-928715183739> /System/Library/Extensions/pthread.kext/Contents/MacOS/pthread
*0xffffff8000200000 - 0xffffff80007a815a mach_kernel (2422.100.13) <ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E> /mach_kernel
Process: AdobeCrashDaemon [946]
Path: /Users/USER/Library/Preferences/*/adobeconnectaddin.app/Contents/Frameworks/AdobeCrashRep orter.framework/Required/AdobeCrashDaemon.app/Contents/MacOS/AdobeCrashDaemon
Archite -
Adobe Connect Add-in crashes in Firefox for mac
Process: connectaddin [1830]
Path: /Users/USER/Library/Preferences/*/connectaddin.app/Contents/MacOS/connectaddin
Identifier: com.adobe.ConnectAddin.app
Version: 9.4.96.0 (9.4.96d0)
Code Type: X86 (Native)
Parent Process: launchd [696]
User ID: 29905
Date/Time: 2014-01-06 11:08:53.220 -0500
OS Version: Mac OS X 10.8.5 (12F45)
Report Version: 10
Interval Since Last Report: 311020 sec
Crashes Since Last Report: 19
Per-App Interval Since Last Report: 13 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: D1B9415C-F33C-16B4-2B14-4E48126E3C13
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000The add-in is version 11.2.385 from July 2013. I've tried uninstalling that version and reinstalling an add-in from this page (http://www.adobe.com/support/connect/downloads-updates.html) for Adobe Connect 8. That add-in at least allows me to launch my webcam, but it crashes 10-15 seconds later and Adobe Connect restarts.
With the new add-in (the first one I referred to), the entire Adobe Connect session shuts down when I click to "allow" Adobe Connect to use my webcam. It never starts it at all.
It's crashing with both internal and external cameras. It's more the clicking "allow" that crashes it, I think, because I've tried both. I prefer to use my internal camera on my new Asus laptop.
And WOW, it DOES work as it should when launching in browser. Thank you for that piece of advice.
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