Accessibility feature not working as it should

I have an iPhone4 with accessibility turned on, at the SIM unlock screen the phone has recently changed behaviour from select a number then double tap to type, to press and briefly hold number to type.  For a blind user, I need this changed back to the original behaviour.  The double tap functionality is working as per usual once the phone is unlocked.

Aarong wrote:
If your line is stable, your line won't disconnect to increase you profiles back up 2MB. The only thing i would suggest to your is to keep it connected for a good number of days and then possibly reset to see if your profiles go up.
I'd suggest rebooting in the morning as there's typically less ambient noise that would be picked up by your phone line.
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