Accessing a friends Mac (Tiger) from my iMac

I would like to know if it is possible to access a friends iMac (Tiger 10.4 ?) from mine (10.5.6) *via the internet*. She is having some problems which I usually resolve over the phone but I believe it would be better if I could operate her computer from mine and take her through the steps to solve her problems plus show her some things that she is missing. Would appreciate it if some one could answer this question for me. Thanks.

talkingstone wrote:
I would like to know if it is possible to access a friends iMac (Tiger 10.4 ?) from mine (10.5.6) *via the internet*. She is having some problems which I usually resolve over the phone but I believe it would be better if I could operate her computer from mine and take her through the steps to solve her problems plus show her some things that she is missing. Would appreciate it if some one could answer this question for me. Thanks.
If you both use MobileMe it's trivial. Just use Back to my Mac.
If not, then you need to understand how to configure your routers and firewalls to allow a direct internet connection. You need to open ports on the firewall and router on both ends and use one of the options in the Sharing PrefPane. As Kappy notes, this may not work well if one machine is running Tiger, but it should be possible.
You can also search the net for other options and software. Use the search term "vnc"
One that comes to mind is "Chicken of the VNC"

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