Accessing external SSD causes FCPX and entire computer to crash

Hello,
I am running the latest Version of Final Cut Pro X on my 13 inch retina MacBook display late-2013 fully loaded, going @ Best For Retina.
I am working on a project and every time I connect my media SSD via thunderbolt to the computer, and attempt to import the files in FCPX, my computer stutters and the screen completely goes black forcing a hard boot. All I need to do is go to Import > then click on the drive where my files are located, and click on ONE (without even trying to import, just to preview it), my system freezes and collapses.
These files are 1080p ProRes 4:2:2 10bit RGB.
I'm wondering if it is the project settings, my computer, or the SSD itself. Though I doubt it would be in the media drive because the files play finely in Finder and QuickTime.
Any help would be appreciated!

With a hard crash like you describe, my guess is that there is something going on with either the SSD or the connection.
Can you import files from the internal SSD?
What is the model of the Thunderbolt SSD? Cable?

Similar Messages

MacBook Pro -- external hard drive corruption -- AND hanging computer?

Since purchasing a 17" MacBook Pro, I've had serious problems with directory corruption on three of my external firewire hard drives (80 and 100 G FireLite Pocket drives and a 400 G Lacie drive). About 2 weeks ago, the 80 G drive (with most of my critical files) disappeared from the desktop. Disk Utilities returned with a message that it was repairable. Tech Tools supposedly fixed it, but the drive icon shortly disappeared from the desktop. This time, Disk Utilities "repaired" it, but it was the kiss of death. After this, plugging in the drive caused the computer to hang indefinitely. I could no longer run any repair or data rescue software. Once this problem occurs, I can switch firewire cables and computers, and the computers still crash/hang. A techy at work managed to rescue the files and replace them on the disk (this required other hardware, a PC, and some software he downloaded(?)). Two weeks later, the problem happened again. However, this time, it was the 80 G and my 400 G backup drive. Now, all of my originals and backups (for the past 2 years, since I did my last CD/DVD backups) are (hopefully) temporarily unavailable. My 100 G drive started to do the same thing. However, I purchased and downloaded a copy of Disk Warrior, which seems to have rescued this disk.
I've had these drive for between 3 and 5 years, with little or absolutely no trouble. Then, after getting the MacBook Pro, I'm encountering really serious problems.
Is the MacBook Pro at fault? (I've returned to my PowerBook G4 until this issue is resolve).
What causes such severe disk directory damage that causes my computer to hang?
How can I recover my files (critically important to my work, some of which is on a tight deadline) without having to run to the vastly overworked/underpaid techy in my place of employment)?
My conversation with an Apple Tech was much less than satisfying. In fact, he seemed to portray a state of denial about the MacBook Pro having any problems, even though the web is full of complaints. What's up Apple? Are you beginning to backslide yet again?

Welcome To Discussions JeffBloom!
I'm sorry to hear that you are having problems with your MBP, but you have posted your inquiry, in the Discussions Forum, that is intended for discourse about the use of Apple Discussions.
You will get more focused attention to your issue, if you select a more appropriate location from this page Discussions Forum Home.
For example,
From the Forum Home Page, select the Category MacBook Pro.
Then choose an appropriate MBP Forum, such as Using your MacBook Pro.
On Forum pages, there is an option to Post New Topic.
Good Luck!
ali b

Boot from external SSD cause freeze

I bought a Samsung 830 SSD ( 256 GB model MZ-7PC256D )
I planned to connect it to my 27" 3.5 GHz Intel i7 iMac (mid 2011) via thunderbolt with the Seagate GoFlex adapter and use it as primary boot drive.
I installed Lion (I'm running OS X 10.7.5) on the new external drive using the OS X Recovery.
Everything runs fine and very fast except that system randomly freeze.
I can't open/close apps and the spinning beachball appears. I can't do anything other than power-off holding down the power button.
I disabled the "disk sleep" option, disk seems ok (I checked the status and said verified) but system keeps freezing.
It appears that after the first freeze, soon occur a second one.
Also, I noticed strange(?) sound (something like tock) from the adapter/SSD during the normal use.
I searched for the word error in the Console at the corresponding freeze time and this strings came out:
17/12/12 18:04:06,000 kernel: SMC::smcInitHelper ERROR: MMIO regMap == NULL - fall back to old SMC mode
17/12/12 18:04:09,043 WindowServer: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
17/12/12 18:04:09,888 Finder: kCGErrorIllegalArgument: _CGSFindSharedWindow: WID 31
17/12/12 18:04:09,888 Finder: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
17/12/12 18:04:09,888 Finder: kCGErrorIllegalArgument: CGSRemoveSurface: Invalid window 0x1f
17/12/12 18:04:17,891 talagent: CGSConnectionRelinquishWindowRights(cid, newWindowNumber, reservedRights): CGError 1001 on line 619
17/12/12 18:04:17,891 talagent: CGSReleaseWindow(cid, wid): CGError 1001 on line 759
[Here the complete error log]
Any suggest?

I'm not certain this is the culprit, but the overall consensus that I've read online points to the fact that most (or all?) available external Thunderbolt drive enclosures that are *bus-powered only* (so no independent power brick with the enclosure) have difficulty providing enough power to SSD's that exceed ~240GB. And without enough power the system freezes or causes other errors.
Here's at least one thorough examination that came to this conclusion:
http://wolfgangtechnology.blogspot.com/2012/06/mac-with-seagate-thunderbolt-adap ter.html
The solution, from what I've read at least, is to find a Thunderbolt adapter with an independent power source or use a smaller SSD (under 240GB it seems) that is capable of running on bus-power only.
I'm looking into doing the same as you (using external SSD as primary boot drive) but there aren't that many relatively-affordable enclosures to choose from at this point (off the top of my head just the Seagate GoFlex, Buffalo Ministation, and Lacie offerings come to mind) and there's still an outstanding question as to whether the available enclosures support the SATA III spec to really get the most out of the fastest SSD's available today.
Of note, I believe this version of Seagate's adapter (the "Desktop" version) does come with its own power brick and could solve your problem, at least according to the article I linked above.
Hope this helps, good luck!

Importing Video to iMovie 11 Causes Entire Computer to Crash

Hi. I must say up front that I am not very Mac saavy, so I apologize in advance.
I am trying to import video from a Canon Vixia HFS200 camera in to my iMovie 11 on my iMac. I'm running OS X version 10.6.8. The other details are in the error report that I've pasted below. When I turn on the video camera, I select sync then select "Computer/Printer" for USB connection type. It will then open my iPhoto and upload photos, and then it will open my iMovie (if not already open). It can transfer to iPhoto just fine. However, when it opens the transfer window in iMovie, it stalls with an empty transfer screen and then I get the gray box of death telling me that my computer has crashed and I must re-start it.
I would appreciate any advice on this issue. Thanks!
Here is the error report I received after the last crash:
Interval Since Last Panic Report: 2898 sec
Panics Since Last Report:          2
Anonymous UUID:                    A1F31A7D-6C49-4E2F-A7CC-D6E37E5BB5F0
Wed Dec 21 10:43:29 2011
panic(cpu 0 caller 0x2abf6a): Kernel trap at 0x017bf827, type 14=page fault, registers:
CR0: 0x80010033, CR2: 0x00000008, CR3: 0x1949c000, CR4: 0x00000660
EAX: 0x00000000, EBX: 0x5e36383c, ECX: 0x00000000, EDX: 0x0000000a
CR2: 0x00000008, EBP: 0x5e363818, ESI: 0x0d29d940, EDI: 0x00000000
EFL: 0x00010206, EIP: 0x017bf827, CS: 0x00000008, DS: 0x00000010
Error code: 0x00000000
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x5e3635c8 : 0x21b837 (0x5dd7fc 0x5e3635fc 0x223ce1 0x0)
0x5e363618 : 0x2abf6a (0x59e3d0 0x17bf827 0xe 0x59e59a)
0x5e3636f8 : 0x2a1a78 (0x5e363710 0x0 0x5e363818 0x17bf827)
0x5e363708 : 0x17bf827 (0xe 0x48 0xcb0070 0x10)
0x5e363818 : 0x2fd111 (0x5e36383c 0x2d0020 0x320020 0x6d002e)
0x5e363868 : 0x2fea67 (0xd29d940 0x5e363a00 0x9ad5274 0x2d16cd)
0x5e3638b8 : 0x2e4605 (0xd29d940 0x5e363a00 0x9ad5274 0x0)
0x5e363b48 : 0x46dd05 (0x8a59378 0x0 0x880 0x9ad5274)
0x5e363b88 : 0x2debb8 (0x8af4804 0x8a59378 0x880 0x9ad5274)
0x5e363bd8 : 0x2f4c24 (0xd29d940 0x0 0x880 0x9ad5274)
0x5e363c18 : 0x2eaca7 (0xd29d940 0x5e363d00 0x0 0x1)
0x5e363d88 : 0x2eb058 (0x1b032f0 0x1 0x0 0x0)
0x5e363f48 : 0x2eb0f1 (0x1b032f0 0x1 0x0 0x0)
0x5e363f78 : 0x4f82fb (0x97f0540 0x94eab48 0x9ad51b4 0x1)
0x5e363fc8 : 0x2a251d (0x94eab44 0x0 0x10 0x94eab44)
      Kernel Extensions in backtrace (with dependencies):
         com.apple.filesystems.ntfs(3.4)@0x17b3000->0x1812fff
BSD process name corresponding to current thread: mds
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: iMac9,1 (Mac-F2218FA9)
System uptime in nanoseconds: 344608732463
unloaded kexts:
com.apple.driver.AirPortBrcm43xx          423.91.27 (addr 0x1132000, size 0x1900544) - last unloaded 176447686718
loaded kexts:
com.apple.filesystems.msdosfs          1.6.3 - last loaded 104256025184
com.apple.filesystems.autofs          2.1.0
com.apple.driver.AppleHWSensor          1.9.3d0
com.apple.driver.AppleMikeyHIDDriver          1.2.0
com.apple.filesystems.ntfs          3.4
com.apple.driver.AppleUpstreamUserClient          3.5.7
com.apple.driver.AppleMCCSControl          1.0.20
com.apple.driver.AppleMikeyDriver          2.0.5f14
com.apple.driver.AppleHDA          2.0.5f14
com.apple.kext.ATIFramebuffer          6.3.6
com.apple.driver.AGPM          100.12.31
com.apple.driver.AppleBacklight          170.0.46
com.apple.driver.AppleLPC          1.5.1
com.apple.driver.AudioAUUC          1.57
com.apple.ATIRadeonX2000          6.3.6
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AudioIPCDriver          1.1.6
com.apple.driver.AppleIntelPenrynProfile          17
com.apple.driver.ACPI_SMC_PlatformPlugin          4.7.0a1
com.apple.driver.AppleIRController          303.8
com.apple.iokit.SCSITaskUserClient          2.6.8
com.apple.BootCache          31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.iokit.IOAHCIBlockStorage          1.6.4
com.apple.driver.AppleFWOHCI          4.7.3
com.apple.driver.AirPortBrcm43224          428.42.4
com.apple.driver.AppleAHCIPort          2.1.7
com.apple.nvenet          2.0.17
com.apple.driver.AppleUSBHub          4.2.4
com.apple.driver.AppleUSBEHCI          4.2.4
com.apple.driver.AppleUSBOHCI          4.2.0
com.apple.driver.AppleEFINVRAM          1.4.0
com.apple.driver.AppleRTC          1.3.1
com.apple.driver.AppleHPET          1.5
com.apple.driver.AppleACPIButtons          1.3.6
com.apple.driver.AppleSMBIOS          1.7
com.apple.driver.AppleACPIEC          1.3.6
com.apple.driver.AppleAPIC          1.4
com.apple.driver.AppleIntelCPUPowerManagementClient          142.6.0
com.apple.security.sandbox          1
com.apple.security.quarantine          0
com.apple.nke.applicationfirewall          2.1.14
com.apple.driver.AppleIntelCPUPowerManagement          142.6.0
com.apple.driver.DspFuncLib          2.0.5f14
com.apple.driver.AppleSMBusController          1.0.10d0
com.apple.driver.AppleBacklightExpert          1.0.1
com.apple.driver.AppleProfileReadCounterAction          17
com.apple.iokit.IOFireWireIP          2.0.3
com.apple.driver.AppleSMBusPCI          1.0.10d0
com.apple.kext.ATI4800Controller          6.3.6
com.apple.kext.ATISupport          6.3.6
com.apple.driver.AppleProfileTimestampAction          10
com.apple.driver.AppleProfileThreadInfoAction          14
com.apple.driver.AppleProfileRegisterStateAction          10
com.apple.driver.AppleProfileKEventAction          10
com.apple.driver.AppleProfileCallstackAction          20
com.apple.iokit.IOSurface          74.2
com.apple.iokit.IOBluetoothSerialManager          2.4.5f3
com.apple.iokit.IOSerialFamily          10.0.3
com.apple.iokit.IOAudioFamily          1.8.3fc2
com.apple.kext.OSvKernDSPLib          1.3
com.apple.driver.AppleHDAController          2.0.5f14
com.apple.iokit.IOHDAFamily          2.0.5f14
com.apple.iokit.IONDRVSupport          2.2.1
com.apple.iokit.IOGraphicsFamily          2.2.1
com.apple.iokit.AppleProfileFamily          41
com.apple.driver.AppleSMC          3.1.0d5
com.apple.driver.IOPlatformPluginFamily          4.7.0a1
com.apple.driver.AppleUSBHIDKeyboard          141.5
com.apple.driver.AppleHIDKeyboard          141.5
com.apple.iokit.IOUSBHIDDriver          4.2.0
com.apple.driver.BroadcomUSBBluetoothHCIController          2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController          2.4.5f3
com.apple.iokit.IOBluetoothFamily          2.4.5f3
com.apple.driver.AppleUSBMergeNub          4.2.4
com.apple.iokit.IOSCSIBlockCommandsDevice          2.6.8
com.apple.iokit.IOUSBMassStorageClass          2.6.7
com.apple.driver.AppleUSBComposite          3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice          2.6.8
com.apple.iokit.IOBDStorageFamily          1.6
com.apple.iokit.IODVDStorageFamily          1.6
com.apple.iokit.IOCDStorageFamily          1.6.1
com.apple.driver.XsanFilter          402.1
com.apple.iokit.IOAHCISerialATAPI          1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily          2.6.8
com.apple.iokit.IOFireWireFamily          4.2.6
com.apple.iokit.IO80211Family          320.1
com.apple.iokit.IOAHCIFamily          2.0.6
com.apple.iokit.IONetworkingFamily          1.10
com.apple.iokit.IOUSBUserClient          4.2.4
com.apple.iokit.IOUSBFamily          4.2.4
com.apple.driver.NVSMU          2.2.7
com.apple.driver.AppleEFIRuntime          1.4.0
com.apple.iokit.IOHIDFamily          1.6.6
com.apple.iokit.IOSMBusFamily          1.1
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          6
com.apple.driver.DiskImages          289
com.apple.iokit.IOStorageFamily          1.6.3
com.apple.driver.AppleACPIPlatform          1.3.6
com.apple.iokit.IOPCIFamily          2.6.5
com.apple.iokit.IOACPIFamily          1.3.0
Model: iMac9,1, BootROM IM91.008D.B08, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.45f0
Graphics: ATI Radeon HD 4850, ATI Radeon HD 4850, PCIe, 512 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST31000342ASQ, 931.51 GB
Serial ATA Device: OPTIARC DVD RW AD-5670S
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0x24400000 / 3
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0x24300000 / 2
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52b, 0x24330000 / 5
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0x24320000 / 4
USB Device: Ext HDD 1021, 0x1058 (Western Digital Technologies, Inc.), 0x1021, 0x26400000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x06110000 / 4
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2

According to the link below I got from the Canon Canada website, apparently there is mentioned software to retreive images and videos from your camera.
http://gdlp01.c-wss.com/gds/7/0300004027/01/IB66_EN.pdf
Anyhow, since you had it working before with iMovie 11, I am suspecting that it somehow got corrupted when the mounted volume (your camera) somehow got disconnected due to inadequate battery power. Which was why Canon recommended people use an AC adapter for this or a fresh battery before a major transfer of movie clips. When mounted volumes disconnect abruptly for whatever reasons, iMovie 11 goes into beserk mode trying to restore that connection resulting in crashes or slowdowns.
To restore iMovie 11 back to where it was.
You need to delete iMovie's plist and cache files, 2 files located in your Home/Libary folder
com.apple.iMovieapp.plist (document)
com.apple.iMovieapp        (folder)
After this, you can either do 2 things. One is run disk repair utility and execute repair permissions on the drive that iMovie resides (probably your main boot drive) or download a free utility called OnyX which is a free OSX maintenance software to do that plus some extras including clearing caches, which sometimes are the causes of system crashes.
It is available from http://www.titanium.free.fr/index.php and it will help repair permissions and clear caches. Please download the appropriate version for your OSX (Snow Leopard).
Once that is done, reboot your computer and run iMovie 11. Connect the cable to the camera and computer and do your import. Make sure you have a fresh charged battery on your Canon. This should work.
Regarding Apple Care. The easiest way to deal with this is deal your issues with a Genius at the Apple Store. They will help you with the registeration of Apple Care. Just because you bought Apple Care does not necessarily mean you are registered and you should register it as soon as you got the system and Apple Care together.
Apple is a good system, but in the quest of making the system super friendly, it can sometimes be daunting to get it working again because unlike the PC, the interface itself makes it challenging to do low level stuff.

I cannot upgrade my iMac 2009 to snow leopard (it was deleted by mistake) now is running 10.5.8, the snow leopard dvd is not installing and the computer keeps crashing..If anyone have an answer, PLEASE Help me.

I have a 2009 iMac 4,1 2GHz intel Core duo it says here I have 1GB of memory. I had it running on snow leopard 10.6.8 I still have the SN software that i bought to made the upgrade. Had some guest staying at my place and they deleted the running os and a lot of files and stuff..., now is running on leopard 10.5.8 and it's giving me a lot of problems because is soo obsolete, also hte computer is crashing all the time and every time I try ti install the SL dvd, the computer won't read the dvd and I'm keeps booting me off. Is not getting better at all and now when I restart the iMac before I get the grey apple screen, the folder of death icon flashes, (I already lost my Macbookpro due this situation. What can I do to resolve this aggravating and frustrating Issue. Need help now ..Please

Before we get too far, please clarify this part:
I have a 2009 iMac 4,1
A 2009 iMac cannot be an iMac 4,1; they are 9,1 and higher. Did you mean to type "2006?" That would be an iMac 4,1. We need to pin down the model issue before proceeding.
It could be the drive, not the disk, that is dirty. Try a drive cleaning disk, usually about US$5-15 at home entertainment, electronics stores and office superstores

Mac OSX 10.6.7 update causes iTunes and entire system to be unresponsive?

Hey all,
I updated to the latest OS X patch today and I've been having problems with iTunes crashing the system ever since.
iTunes would open and the entire system cease to be responsive: the mouse cursor does not respond to movements on the touchpad and the functions keys no longer do anything.
Is this a problem that anyone else is experiencing?

Sam problem here, all use of the latest iTunes freezes my whole computer, this has never happened to me with OS X before.
But I have friends who are not having this problem, so it is not affecting everybody. Could it be some other installed app that causes this?
Is there any simple way to downgrade to 10.6.6?

PE9 Burn failure at 95% causes entire computer to crash

Hi - I hope someone can help.
I am puttig together clips from mobile phones and various other devices of the first year of a babies life, it includes audio tracks on the soundtrack line as well as the audio and video on track 1. I have also included a pan&zoom slideshow of images and the total length is approx 1hr20mins.
I am not sure what the problem is, but after the disc menus (there are 4) have all encoded, the programme gets to 95% and then crashes, but it doesn't just crash the programme, it actually crashes my whole system whereby I can't use my mouse, or the keyboard to close anything.
Last week the system was working perfectly, and I have tried saving the whole movie as an mpeg to my computer which has worked perfectly, but there is something preventing the burn to finish.
I am using a Dell XPS 17 with intel i5 core processor, to hard drives (C and D) with 1TB RAM total. I use an Nvidia graphics card and have RealTek HD audio. (not sure if you need all that or if it's even the right stuff to tell you!)
Please help!!

You've probably got a number of issues going on that are overloading the program. It's also possible you don't have enough clean, freshly defragmented space on your C and D drives. Even if these drives are huge, fragmentation to keep Premiere Elements from grabbing the contiguous space it needs. You are working a) an unusually huge video for a DVD (DVDs can only hold about 70 minutes of video), b) you may be using unnecessary large photos (see below) which can choke the program and c) you don't say where your video is coming from, but Premiere Elements needs to work much harder on video that's not miniDV, HDV or AVCHD -- and these elements are all combining into a program meltdown.
First, when you set up your Premiere Elements project, which project settings did you select? Have you ensured that this setting matches precisely your video footage? If it does, you should see no red lines above the clips on your timeline before add effects to them. Is this the case in your project?
Second, have you ensured that your photos are not larger than 1000x750 pixels in size? Using photos directly from a camera (some of which can be many times video resolution) are the chief cause of program choke.
Have you rendered your timeline (press Enter) whenever you see red lines above your clips on the timeline? When your timeline is rendered (the red lines turn green) your program will perform more efficiently and you'll have less issues with transcoding your DVD. However even this does not overcome the issues listed above.

Some CDs freeze iTunes and entire computer

When I try to import some cds (and this is all of a sudden...I've had iTunes and a Mini for a year and never had this problem), iTunes recognizes the CD, throws the track names up on the screen, etc. But when I hit "Import", it imports about six seconds and then freezes. I have to manually eject the cd from the drive and manually shut off the computer; nothing else works. We've looked all over for firmware updates (it's a Philips CDRW/DVD CDD5263 drive) and can't find anything. We find updates for the 5265 drive, but not the 5263.
Got an iPod Video for Christmas, but that's the only thing that's changed, and I'm pretty sure I did everything right along those lines.
Any ideas?

Theres 2 things that could be happening, One is there "Multimedia" CDs where you put them in, and it launches some type of flash program where you see the artist and can do certain things. In this case just wait til it loads, close it and then iMport
The other most likly thing tho is the CD is protected. Protected CDs have some type of DRM or copyright protection on them (Usually noted in fine print on the CD or the CD case). To use these CDs IF the CD will let you is to use the program they recommend to use to rip the music, then Import it into iTUnes. Most CDs like this will use WIndows Media PLayer to rip the CD. If it uses this program and instructs WMP to rip the music in a Protected WMA format, you will never get to import it to iTUnes, iTUnes does not play protected WMA files

Inserting/removing headphone jack causes Application and/or Finder to crash

Whenever (and every time) I insert or remove any headphones from the headphone jack in my PowerBook, the current Application and sometimes the Finder immediately crashes. I'm not sure if this started after either the 10.4.2 or 10.4.3 updates, but I suspect that the updates are unrelated. Is this something others have experienced? Is it a hardward problem or a sound driver problem? I suspect that I need to send it in for repair -- but wanted to see if this is a know problem. Thanks.

Eric, welcome to the discussions, as you say, (Send it in)
Inserting or removing headphones should not cause these issues, and I haven't seen anything on this, It sounds like an issolated case...Cheers...Don

HT6065 Did the latest OS X update cause Chrome and other things to crash?

Are others seeing unprecedented crashing of things like Chrome, some games and a few other programs?

Thanks. Here it is. A few cobwebs from MacKeeper and Steam. I don't know what the other failed items are.
JB
Hardware Information:
          MacBook Pro (Retina, Mid 2012)
          MacBook Pro - model: MacBookPro10,1
          1 2.7 GHz Intel Core i7 CPU: 4 cores
          16 GB RAM
Video Information:
          Intel HD Graphics 4000 - VRAM: 1024 MB
          NVIDIA GeForce GT 650M - VRAM: 1024 MB
System Software:
          OS X 10.9.1 (13B42) - Uptime: 0 days 0:1:0
Disk Information:
          APPLE SSD SM768E disk0 : (751.28 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) /: 750.42 GB (567.66 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
          Apple Inc. FaceTime HD Camera (Built-in)
          Apple Inc. BRCM20702 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Inc. Apple Internal Keyboard / Trackpad
FireWire Information:
Thunderbolt Information:
          Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
          [loaded] cn.com.zte.PPPMonitor.plist 3rd-Party support link
          [loaded] com.adobe.fpsaud.plist 3rd-Party support link
          [loaded] com.anchorfree.ajaxserver.plist 3rd-Party support link
          [loaded] com.google.keystone.daemon.plist 3rd-Party support link
          [loaded] com.microsoft.office.licensing.helper.plist 3rd-Party support link
          [loaded] com.trusteer.rooks.rooksd.plist 3rd-Party support link
          [loaded] com.zeobit.MacKeeper.AntiVirus.plist 3rd-Party support link
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          [loaded] fi.polar.polard.plist 3rd-Party support link
          [loaded] net.projectwizards.MerlinProjectServer.plist 3rd-Party support link
          [loaded] net.projectwizards.MerlinWebServer.plist 3rd-Party support link
Launch Agents:
          [loaded] cn.com.zte.usbswapper.plist 3rd-Party support link
          [failed] com.google.keystone.agent.plist 3rd-Party support link
          [loaded] com.sierrawireless.SwitchTool.plist 3rd-Party support link
          [loaded] com.wacom.pentablet.plist 3rd-Party support link
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          [failed] jp.co.canon.UFR2.BG.plist 3rd-Party support link
User Launch Agents:
          [loaded] com.adobe.ARM.[...].plist 3rd-Party support link
          [failed] com.valvesoftware.steamclean.plist 3rd-Party support link
          [failed] com.zeobit.MacKeeper.Helper.plist 3rd-Party support link
User Login Items:
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Internet Plug-ins:
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          QuickTime Plugin: Version: 7.7.3
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          JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
Audio Plug-ins:
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          AirPlay: Version: 1.9 - SDK 10.9
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          iSightAudio: Version: 7.7.3 - SDK 10.9
User Internet Plug-ins:
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          Google Earth Web Plug-in: Version: 7.0 3rd-Party support link
3rd Party Preference Panes:
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          Flash Player 3rd-Party support link
          Flip4Mac WMV 3rd-Party support link
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          MerlinServer 3rd-Party support link
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Bad Fonts:
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Old Applications:
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                    Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link
                    Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link
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                    Microsoft PowerPoint:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Outlook:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Word:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Document Connection:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
          Merlin:          Version: 2.9.1 (10408) - SDK 10.5 3rd-Party support link
                    /Users/jamesbaxter/Downloads/Merlin.app
          Microsoft Language Register:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
          UFR II BackGrounder:          Version: 2.43 - SDK 10.5 3rd-Party support link
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          Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link
                    /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
          Franchise Hockey Manager 2014:          Version: 0.9 - SDK 10.5 3rd-Party support link
          OOTP Baseball 14:          Version: 14.3.12 - SDK 10.5 3rd-Party support link
          fhm:          Version: - SDK 10.5 3rd-Party support link
Time Machine:
          Time Machine not configured!
Top Processes by CPU:
               3%          WindowServer
               2%          EtreCheck
               1%          mds_stores
               0%          mds
               0%          com.apple.WebKit.Networking
Top Processes by Memory:
          311 MB          Finder
          213 MB          AntiVirus
          213 MB          Mail
          164 MB          com.apple.IconServicesAgent
          131 MB          mds_stores
Virtual Memory Information:
          10.92 GB          Free RAM
          3.31 GB          Active RAM
          553 MB          Inactive RAM
          1.22 GB          Wired RAM
          260 MB          Page-ins
          0 B          Page-outs

Installed Yosemite yesterday and had 4 hard crashes so far. What's going on?

I have a 27" iMac(late 2012) 16gb memory and 3.2 ghz i5 processor. I upgraded from Mavericks to Yosemite yesterday and my computer has crashed 4 times since then. Black screen, apple message, then restart. What's wrong with the new OS?

Johnny, i run OS X 10.10 on a 5 year old iMac. No bugs worth mentioning. We also have a MBA 2013. No bugs. The problems people encounter are mostly caused bij third-party apps or unsupported hardware. I've seen many upgrades of OS X coming by. And it's always the same story. people install the new OS X as soon as possible, not wondering if their hard- and software is up to it, in may cases not even bother to make a decent backup, just in case something goes wrong.
ANd then they find themselves in trouble after install. They conclude: the new OS wasn't ready for launch. The facts: These users weren't ready for launch.
i Suggest we focus here on helping the TS in finding the cause of his crashes. The fact you have (different) problems too is not helping rprietz in any way.

HT201250 I use Time Machine to back up my entire computer with my external hard drive. I am getting a brand new iMac this month and was wondering what is the process of using this back up to restore my new computer exactly how my old computer was?

I use Time Machine to back up my entire computer with my external hard drive. I am getting a brand new iMac this month and was wondering what is the process of using this back up to restore my new computer exactly how my old computer was? I want to make sure I will still have various important files on my new computer, like my songs in iTunes, my photos in iPhoto, etc, etc. Thanks so much in advance!

Welcome to the Apple Support Communities
When you turn on the new iMac for the first time, Setup Assistant will ask you to restore a backup, so connect the external disk and follow steps to restore all your files to your new iMac. Your new Mac will have the same settings and programs as your old computer.
In other cases, I would recommend to restore the whole backup without using Migration Assistant or Setup Assistant, but a Late 2012 iMac uses a special OS X build, so the OS X version that you're using on your old Mac won't work on the new one. For more information, see > http://pondini.org/OSX/Home.html

Problem! I just copied my extern hdd to finder and tried to open my files when I get the message: "The Map "Pictures" can not be opened since you don´t have authority to see it´s contents! What??? No one else has access to my computer....

Problem! I just copied my extern hdd to finder and tried to open my files when I get the message: "The Map ”Pictures” can not be opened since you don´t have authority to see it´s contents! What??? No one else has access to my computer....now I can´t open my 300 Gb on my hdd in my Macbook Pro. Help?

I've had this happen a few times before. What I found works is repairing the permissions. To do so click on go and then to utilities. click disk utilities. In disk utilities select the drive and click repair permissions. It may take a little time but try accessing after that.

My laptop is about to die. Can I store store my entire itunes library in icloud, then access it when I get a new computer?

My laptop is about to die. Can I store my entire itunes library in icloud, then access it when I get a new computer?

That will take ages, buy an external drive (or a large enough flash drive) and copy it there, do it soon.

I just backed up my mac to an external hard drive using Time Machine. What would happen if I turn Time Machine off and then plug the external hard drive back into my computer?

I just backed up my mac to an external hard drive using Time Machine. What would happen if I turn Time Machine off and then plug the external hard drive back into my computer?
What I am ultimately wanting to do is make more room on my computer by backing up all of my files onto the external hard drive and then deleting them off of my computer. However, neededing to be able to retrieve them from the external hard drive later down the road.
From what I have read and am trying to understand, is that I probably shouldn't have used time machine. I need to use the external hard drive like a basic flash drive where I can put things on and get things off without having it automatically update through time machine everytime I connect it to my computer.
Not tech savvy at all and barely understand basics. I need very simple and easy to understand explanations.

sydababy wrote:
and then deleting them off of my computer.
BIG BIG MISTAKE ..... youre making a linchpin deathtrap for your data trying to shove everything on a single fragile HD.
Dont suffer the tragedy other people make, buy another or 2 more HD, theyre cheap as dust.
The number of people who have experienced terror by having a single external HD backup is enormous. One failure that WILL HAPPEN, and kaput,......all gone!
Dont do it, its all about redundancy, redundancy, redundancy.
follow here:
Methodology to protect your data. Backups vs. Archives. Long-term data protection
Deleting them off your computer is fine....having only ONE copy is extremely BAD.
The Tragedy that will be, the tragedy that never should be
Always presume correctly that your data is priceless and takes a very long time to create and often is irreplaceable. Always presume accurately that hard drives are extremely cheap, and you have no excuse not to have multiple redundant copies of your data copied on hard drives and squirreled away several places, lockboxes, safes, fireboxes, offsite and otherwise.
Hard drives aren't prone to failure…hard drives are guaranteed to fail (the very same is true of SSD). Hard drives dont die when aged, hard drives die at any age, and peak in death when young and slowly increase in risk as they age.
Never practice at any time for any reason the false premise and unreal sense of security in thinking your data is safe on any single external hard drive. This is never the case and has proven to be the single most common horrible tragedy of data loss that exists.
Many 100s of millions of hours of lost work and data are lost each year due to this single common false security. This is an unnatural disaster that can avoid by making all data redundant and then redundant again. If you let a $60 additional redundant hard drive and 3 hours of copying stand between you and years of work, then you've made a fundamental mistake countless 1000s of people each year have come to regret.

Accessing external SSD causes FCPX and entire computer to crash

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