Accessing itunes store freezes entire computer

After installing 7.0.1 whenever I try to open itunes it attempts to go directly to the itunes store and immediately freezes my entire computer. Sometimes I can force quit out of itunes, but most of the time I have to shut down the whole system.
Strangly, the itunes store works fine when I open it in my administrative account. I had a number of problems pertaining to the gapless playback in version 7.0.0, so going back to that is not an option.
I have tried reinstalling a number of times, any other suggestions would be greatly appreciated,
-zeke
PowerBook G4 1 GHz 15-inch Mac OS X (10.4.8)

I'm trying to access the iTunes store through a restricted network at uni, thus I'am unable to launch many applications which require network connectivity, would the iTunes store come under this and if so is that the reason it freezes my computer? As I thought that perhaps iTunes is unable to connect fully due to the network restrictions (partial display) therefore gets stuck in a loop without any exit strategy (reason for no error message) and thus crashes.

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This morning I was able to access iTunes Store on my computer and iPod 5G - and now I cant access the store at all - something about my network connections - help? ive restarted rebooted

This morning I was able to access iTunes Store on my computer and iPod 5G - and now I cant access the store at all - something about my network connections - help? ive restarted rebooted

Thank you so much for replying. But resetting my apple I'd Password seems to have done the trick. I am able to download apps :). Got me worried I even uninstalled kaspersky 2012 :( got to reinstall back

I can not access Itunes Store from my computer. When I run the dianostic I get a red light that says "Secure Link to the Itunes Store Failed".

I can not access Itunes Store from my computer.
When I run the diagnostic tool for network connectivity, my network connects but I get a Red light that says "SECURE LINK TO THE ITUNES STORE FAILED".
Can anyone help me on this problem?

ITunes won't connect all I get is the "accessing iTunes store......". With the bar scrolling but no connection.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

When I try to access itunes store on my computer, the screen pops up and then goes blank...anyone know why? I don't have any pop up blockers on

When I try to access itunes store on my computer, the screen pops up and then goes blank. I don't have any pop up blockers on. Anyone?
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Hi Jennifer, I'm having the exact same problem. I have tried uninstall. reinstall. Change accounts. Nothing works. My songs are still there but when I click on itunes store the screen is blank. ??? Come on windows people how do we fix?

I can't access Itunes Store from my computer (windows 7) - Itunes 11.1

I always get the same error message: Itunes Store is temporally unavailable. Try again later.
I've tried ALL "troubleshoot issues in Windows" from apple support, but I still can't access Itunes Store on Itunes 11.1.

Vague.
What have you tried?
What happens?
Error message?
Any info?

I can't access ITunes stores from my computer

Dear all,
I can't access ITunes stores at all. Running Diagnosis, after unistalling and reinstalling ITunes, I keep on getting the same message..."Secure Internet Link to ITunes Store failed". I do not know how to get this right. Could anyone please assist me, I would really appreciate it.
Many thanks and,
Regards
Jose

Hello Johnnay123456,
Thanks for the question. When encountering iTunes Store connectivity issues, the following resources provide the best solutions:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Troubleshoot issues on a Mac
If you haven't been able to connect to the iTunes Store, a software conflict or your Internet service provider (ISP) may be blocking your access.
- Update iTunes and Safari to the latest version.
- If you have a firewall, your settings may be preventing you from connecting to the iTunes Store. Follow these steps to configure your firewall.
- You may need to reset your keychain. Connection issues are occasionally caused by keychain issues. Learn how to use Keychain First Aid to resolve any issues with your keychain.
- If you're receiving a specific error message, follow these steps.
- If the issue still persists, contact your Internet service provider and confirm that these ports and servers are enabled over your network.
If the above does not resolve your issue, see the advanced steps in this article:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thanks,
Matt M.

Accessing Itunes store freezes computer - Windows 8.1

My computer seems to work perfectly in every other scenario, is completely virus free (according to malware bytes) and Itunes is fully updated however as soon as I try to access the Itunes store (tried it on 4 separate occasions) the entire computer freezes and I have to restart. Any solutions or should I just re-install?
Thanks for all the help in advance

I'm trying to access the iTunes store through a restricted network at uni, thus I'am unable to launch many applications which require network connectivity, would the iTunes store come under this and if so is that the reason it freezes my computer? As I thought that perhaps iTunes is unable to connect fully due to the network restrictions (partial display) therefore gets stuck in a loop without any exit strategy (reason for no error message) and thus crashes.

"Accessing iTunes Store" freezes?

When I start the current version of iTunes, it eventually tries to access the iTunes store and then freezes iTunes, requiring a Force Quit.
I removed the plist file and the system and iTunes started up normally. No problem.
The next morning, I started iTunes again and the same problem returned. It froze during Acessing iTunes Store.
Where should I start troubleshooting?
TIA
Charly E

I also reset Permissions. No change.
Charly E

ITunes keeps freezing entire computer

Ok, I have an early 2008 macbook and have the most recent iTunes installed. I believe its 11.02 or something. I wish I could give more information but it keeps freezing up my entire computer when it opens. I have to restart my computer to get it working again and don't dare open iTunes. I've done everything. I have deleted it and and reinstalled it and deleted and tried downgrading to 10.7. Everytime I open it, it tells me I have to upgrade and I have tried opening it with pacifist as well and the same thing. I have tried upgrading for the 10.7 on the prompt and still just freezes up everything. I can't do anything with it!! Please help. I would like to put some music on my iPod and use it for its intended purpose.
Is this just Apple's way into forcing me to get a new macbook? lol
This is the discussion I followed for deleting and downgrading.
https://discussions.apple.com/thread/4553695?start=15&tstart=0

I have also tried using other music players such as clementine and songbird and they also freeze my entire mac upon opening.

Accessing itunes store freeze

I just recently tried to purchase a song and when i tried, it hung on "accessing irunes store" and never went any further. I then tried to access my account through itunes and it also froze when trying to access it. Not sure what is going on, if anyone has any tips or help, it would be greatly appreciated.
Matt

Hi Lewis1919,
If you are having issues with iTunes unexpectedly quitting in certain circumstances, you may find the troubleshooting steps in the following article helpful:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Regards,
- Brenden

My iTunes store freezes my entire computer when I try to use it. How can I sort this out?

When opening my itunes store, my entire computer freezes. In general my itunes works, allowing me to listen to my music still, but as soon as I enter the store my entire laptop freezes and I have to turn my laptop off manually. I have already tried uninstalling and reinstalling itunes, but this hasn't remedied the problem. Is there anything that can be done in order for me to use my itunes store again?

Hi simplytorilove813,
If you are having an issue with your iPhone becoming unresponsive, I would suggest that you troubleshoot using the steps in this article -
iOS: Not responding or does not turn on - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L

TS1717 iTunes says " Accessing iTunes Store " but isn't opening store after a long time. What is wrong with my computer?

Whenever I try to open the iTunes store off my Windows7 laptop , this is the screen I see. My computer is usually pretty fast and whenever I do it on my house computer ( which is 50 times slower) it comes up quickly. All it says is iTunes is "Accessing iTunes Store" and I've tried everything from turining off my laptop to taking the battery out to uninstalling and reinstalling the iTunes store. Please help. Thank You.

Okay ... niot entirely sure what's going on with that.
If we can't check for conflicts with Autoruns, we could instead just try clearing out the Winsock registry key manually.
Let's try wiclee's instructions from the following post:
Re: i cannot connect to itunes on my laptop

I have a Windows 7 Computer. When I go into itunes store, it comes up, and I can navigate in it, but a box keeps appearing saying accessing itunes store. I then get a session timed out, so can't purchase anything.

I own a Windows 7 computer. I can get into itunes okay, and I can get into the itunes store okay. After I am in the store, a box keeps appearing that says "Accessing itunes store". It goes on and off. I am able to navigate when the box is not showing. If I try to download music, I get to the point where I need to agree to the agreement contract, then says "Session Timed Out." I have the latest versions of itunes and all my Windows Updates. What can I do about this?

I was struggling with this since my latest Itunes update. Fiirst it would not recognize my IPad as a device, after correcting that, it would list the Ipad in my device but my Sync had no options (summry, info, etc). and it kept saying it was "Accessing Itunes store". reading your question I suddently tried deleting the itunes task (alt-ctrl, delete, processes) and delete Itunes. (By the way, I had rebooted my computer several times over the last few days). I opened up Itunes, and voila. Device is there. No "accessing windows" and my sync has the normal options.
****..feels good to actually write an answer rather than writing a questions.
Eman

How do i access iTunes store through firefox? RIght now it wants to use Interent Explore, but i don't have that working on my computer.

I have itunes on my computer and want to have it use Firefox to access iTunes store.

KalebsDad78 wrote:
Try going to settings and then iTunes and App Store and logging out and log back in. Make sure the music app is closed while doing this and then open it back up after logging back in and see if the icon has returned.
I'm not sure what you mean, precisely - I opened settings, then I opened "itunes store", then opened "app store", but not sure how to log out, and back in on the phone? I closed them all down again, but still no radio icon, and when I'm in the store and tap the prompt "go to itunes radio" it just brings me to my albums list on the phone. Strange.
Does this make sense? I mean, am I explaining things clearly?
I appreciate the help, this is a pain in the arse.

HT1527 I have windows 8.1 and cannot access itunes store even creating a new apple id. With other users on the same computer I can access itunes store. How can I solve this?

I have windows 8.1 and cannot access itunes store even creating a new apple id. With other users on the same computer I can access itunes store. How can I solve this?

i had the same problem before using a fresh install of Windows 8.1. I have resolved this issue by running the program compatibility wizard. This I did by right-clicking on the iTunes icon in the desktop, selecting Troubleshoot compatibility, waited for it to detect compatibility issues and when presented with the following options: 1.) Try recommended settings; 2.) Troubleshoot program, I chose the latter. When asked what problems I noticed, I checked the following: "The program worked in earlier versions of Windows but won't install or run" and "The program requires additional permission"
After that, it tired to resolve the issue, and provided the necessary settings to run iTunes. Now it's running flawlessly. I have Avast anti-virus installed though.
HTH!

Accessing itunes store freezes entire computer

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