Accessing iTunes Store keeps causing my iTunes to shut down on PC

I have just installed an upgrade on my PC to Windows 8.1. While iTunes seems to be working, when I click on the Store menu it causes iTunes to shut down. I can access iTunes on my devices. Is anyone else having this problem? I've also tried reinstalling iTunes on my PC but it is not resolving the issue.

See this article for 2 solutions:
http://reviews.cnet.com/8301-19512_7-10363965-233.html?part=rss&tag=feed&subj=iP honeAtlas

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HT1338 I cant access itunes store keep getting error -1202

I cant access itunes store keep getting error -1202

Hello & welcome!
http://www.wiki-errors.com/err.php?wiki=1202
https://discussions.apple.com/thread/4641491?start=0&tstart=0

HT1420 i can not access my account when i try to sign into itunes. it keeps saying the itunes store is temporarily unavialable,but i can sign into the apple website.

i cannot access my itunes account when i try to sign into itunes. it keeps saying the itunes store is temporarily unavailable, but i can sign into the apple website.

That means you have to sign into/view your account and review you account and make sure you have a valid payment method specified in your account.

Why does my iTunes store keep freezing when switching iTunes stores?

I have an account in both the Canada store and the U.S. store (I buy U.S. iTunes cards for use as some shows do not come to Canada until nearly a year after its U.S. store release). However, and don't ask why I haven't posted about this earlier I noticed for the past month or two when I switch from one to the other, my iTunes freezes completely forcing me to Force Quit it and restart. It will then be in the store I was switching into (from Canada to U.S. or vice versa) but it still had to freeze and be re-opened before I could access it. Is there any reason this might be happening? I feel like it might've happened after the most recent update because it did not used to do this. I have the latest iTunes update 11.1.3 (8).
Thanks for anyone's help.

One direction luver Jenna wrote:
My iTunes Store keeps crashing ...
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430

I need help in resolving a problem that prevents me from accessing the iTunes store. Message reads " iTunes cannot contact the iTunes store" and also says that my laptop is no longer authorized to access my account. Help!

I need help in resolving a problem that prevents me from accessing the iTunes store. Message reads " iTunes cannot contact the iTunes store" and also says that my laptop is no longer authorized to access my account. Help!

Go up to the top of your screen on iTunes and click on 'Store'. Then go down to 'Authorize This Computer'. That should cover part of it unless you've already authorized a bunch of other computers to use your account. If that's the case, you'll have to go to one of those computers and click the button just below it to 'deauthorize your account' from that computer. If you're not able to access the store, check your internet connection to make sure you are connected. Hope this helps.. good luck!

I fail to buy apps in itunes store b'cause i don't have master card or visa accounts''

I fail to buy apps in itunes store b'cause i don't have master card or visa accounts'

http://support.apple.com/kb/HT5552
Accepted payment types
You need an Apple ID to buy items in the iTunes Store, Mac App Store, App Store and iBookstore. When you create an Apple ID for any of these stores, you will need to provide a payment method for purchases. The available payment methods vary by country, but typically you can use:
Credit cards
iTunes Cards
iTunes Store Gift Certificates
Content Codes
Store credit (including Allowance Account balances)
ClickandBuy
PayPal
In countries where the iTunes Store only sells apps, the accepted payment methods are Visa, MasterCard, and American Express. Other payment types such as gift cards, store credit, monthly allowances, ClickandBuy, and PayPal are not accepted. Depending on your App Store country, prices may be listed in your local currency, US Dollars, or Euros.

TS3297 itunes store keeps opening up randomly

why does the itunes store keep opening up randomly

Same thing happening to my iPod. Safari keeps opening App Store.
I have cleared all cookies and history and even rebooted several times.
I even have the same issue with my iPad from time to time.
This is some kind malware or virus that the Apple "know it alls" don't want to admit to.

ITunes store keeps declining my card

iTunes store keeps declining my card even though I have zero balance on my card and it should be okay for me to use it?

Well, you're describing a pre-paid card here, which is not supported. Feel free to check here:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

Keep having isues trying to download music...Message states we could not complete Itunes Store request. The Itunes store is temporarily unavailable Please try again later. It has now been 3 days. Anybody know what the fix is..Cheers

Keep having isues trying to download music...Message states we could not complete Itunes Store request. The Itunes store is temporarily unavailable Please try again later. It has now been 3 days. Anybody know what the fix is..Cheers

Hi, bradley158.
Thank you for visiting Apple Support Communities.
Here are a the best troubleshooting articles when experiencing issues download content from the iTunes Store.
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Cheers,
Jason H.

When I am logged into iTunes and try to purchase something the window requesting I sign in to iTunes store keeps an appearing no matter how many times I enter the password (even though I'm already signed in!). Any suggestions greatly appreciated. Thanks.

When I am logged into iTunes and try to purchase something the window requesting I sign in to iTunes store keeps an appearing no matter how many times I enter the password (even though I'm already signed in!). Any suggestions greatly appreciated. Thanks.

This may help.
Fix for “No Content” on iPhone & iPod after iOS 4.2.1 update
The try the standar fixes:
- Reset. Nothing will be lost.
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Restore the iPod from backup via iTues
- Restore the iPod factoery defaults/new iPod.

Why does my itunes store keep freezing?

Downloaded latest version of itunes. Now when i enter the itunes store it freezes my laptop and i cant do anything

One direction luver Jenna wrote:
My iTunes Store keeps crashing ...
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430

HT201398 I'm unable to re-install Whatsapp as the iTune Store keeps appearing the terms and condition, once i click the iTune Store. While on the term T&C page, there's no button for proceed. Cant do anything. Has anyone experienced it ?

I'm unable to re-install Whatsapp as the iTune Store keeps appearing the terms and condition, once i click the iTune Store. While on the term T&C page, there's no button for proceed. Cant do anything. Has anyone experienced it ?

Hi umawi,
I understand that you are trying to reinstall an app from the App Store, but you are unable to accept the new Terms and Conditions for using the App Store. I have a few suggestions for you that may help you resolve this issue. First, I would like to recommend that you restart your iPhone and then see if the issue persists:
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
http://support.apple.com/en-us/HT201559
If the issue is still present, try clearing the Safari History and Website Data, which is explained in the following article:
Safari web settings on your iPhone, iPad, or iPod touch - Apple Support
http://support.apple.com/en-us/HT201265
To clear your history and cookies from Safari in iOS 8, tap Settings > Safari > Clear History and Website Data. In iOS 7 or earlier, tap Clear History and tap Clear Cookies and Data.
If it is necessary to take the above step and clear Safari information, you may want to restart the phone again before checking to see if the issue is cleared. Thanks for using the Apple Support Communities!
Cheers,
Braden

HT2731 The itunes store keeps telling me to contact Itunes Support.WTH does this even mean???

Tthe itunes store keeps telling me contact itunes support in order to complete my Apple ID. What does this even mean??? I filled out all my billing information and everything.

You can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

I changed my apple password and itunes store keeps telling me that that password has not been used at the store yet

i changed my apple password and itunes store keeps telling me that that password hasnt been used at itunes store before and then it prompts me to change my password again

Bolitho wrote:
I changed my Apple ID,
You updated your AppleID with new email address or you created a new AppleID account?

We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later.

Please can someone help. I keep on getting this when I try and buy a song or upgrade my iPhone aps. I have got the latest iTunes on my 15" MacBook Pro with OS X 10.8.5 (12F37). Last week I changed my password on //appleid.apple.com I could the access my account in iTunes. I have tried to log on to my account / view my account in itunes / buy a song and tried upgrading my apps, but I can't do anything now. it is frustrating. Please, please, please can someone help. :-)

Unsure if this will help anyone but I had the same problem with the message always coming up when I tried to login: "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later."
What I couldn't understand was that I could log into iTunes online, but not through the iTunes app, becoming very frustrated I went to drastic measures to get everything working again - although I found this post after I had success.
To add to the issue, my iPhone (4S - iOS7) was visible on iTunes (latest version), but some of my apps had failed to sync (showing grey on my iPhone and being unable to delete them), causing further issues and adding to my frustrations....which attributed to the drastic measures posted below.
(You may want to try following the above posts before following my method)
**** Apple support provided me with an email containing many links, all of which didn't really help me, but I'll post anyway, just incase they assist someone else:
"Dear Luke,
Thank you for writing to iTunes Store Customer Support, my name is Indra and I'll be assisting to you with your concern.
I understand that you are unable to login to your iTunes store account and getting message that the iTunes Store is temporarily unavailable. I can imagine you must be eager to access your account and I will do my best to resolve this issue.
Luke, as an advisor for the iTunes Store, I handle issues related to billing, downloading, customer accounts, and the items available on the iTunes Store. Although your question falls outside of my area of specialty, I will be happy to assist you with resolving your issue.
I have verified that the iTunes Store is functioning and accepting connections. The issue could have been temporary, related to your internet connection, your local network, or your computer itself. If you’re still unable to connect, this article outlines some potential solutions:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
These articles have helped other Windows users resolve connection issues:
iTunes for Windows: iTunes Store connection troubleshooting
http://support.apple.com/kb/HT1527
iTunes for Windows: Could not establish a secure connection to the iTunes Store
http://support.apple.com/kb/TS1470
iTunes for Windows: can't access the Internet if proxy settings are incorrect
http://support.apple.com/kb/TS1490
iTunes: Troubleshooting security software issues
http://support.apple.com/kb/TS3125
Firewall, virus-protection, and web-acceleration software can prevent you from connecting to the iTunes Store. You might not be able to connect even if the software appears to be configured to allow full access to the iTunes Store. You can use the MSCONFIG utility to determine if software on your computer is preventing access to the iTunes Store. For detailed instructions, please refer to the following article:
Using Msconfig to troubleshoot conflicts in Windows Vista and Windows 7
http://support.apple.com/kb/HT2292
If the articles above don't help you connect to the iTunes Store, I suggest testing to see if this issue occurs while you are signed in to a new user account on your computer. To learn how to create a new user account in your version of Windows, please read the article below for your operating system:
How to create and configure user accounts in Windows XP
http://support.microsoft.com/kb/279783
Windows Vista: Create a user account
http://windows.microsoft.com/en-US/windows-vista/Create-a-user-account
Windows 7: Create a user account
http://windows.microsoft.com/en-us/Windows7/Create-a-user-account
Windows 8: Create a user account
http://windows.microsoft.com/en-us/windows-8/create-user-account
Once you are signed in to this new user account, open iTunes and try to connect to the iTunes Store. If you can connect without error, then you’ve identified that the issue is with the previous user account that you were using. You may want to consider adopting this new account as your user account and transferring your files from the old account to your new one.
If you require more assistance, you may wish to call our AppleCare technical support team. A technical Advisor will be able to tell you about Apple's complimentary and fee-based support options as well as assist you in determining what option might be most helpful in this case. To find the appropriate phone number, please visit:
Contacting Apple for support and service
http://support.apple.com/kb/HE57
I hope that the information provided above is helpful.
Thank you for contacting us and have a nice day!
Sincerely,
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww/"
But if the above doesn't work for you then you can follow my method...in the end, I perfomed the following actions which did work:
1). Uninstalled iTunes from my computer (via Control Panel > Programs & Features)
2). Located the iTunes folder containing media, Previous Libraries etc (normally located under your Music folder) and simply moved it to my desktop. (can't afford to delete)
3). Downloaded iTunes.
4). Plugged my iPhone into my laptop and moved all contents across to my desktop (photo's).
5). Restored my iPhone erasing ALL data (extreme but desperate measures were required) - you may want to back it up, but I personally didn't have anything that I couldn't afford to loose on it.
6). Set-up my iPhone (set language etc...) including iCloud, but did not plug it into my laptop.
7). Chose the following iPhone settings>
          > iCloud - Contacts turned off
          > Mail, Contacts, Calendars - iCloud Contacts turned off (same end result)
          > iTunes & App Store - made sure I was logged in via Apple ID.
7). Closed Outlook.
8). Re-installed iTunes, saving it on the C:> default location.
9). Followed the normal iTunes install prompts, setting it up as new. (making sure I had NO apps or music - clean slate)
10). Plugged my iPhone into my laptop, waiting for it to appear as it normally does.
11). Checked for iOS updates and iTunes updates (all good)
12). Checked Sync Contacts with Outlook (opening Outlook at the same time) - Calendars I left to the iCloud
13). APPLY....once sync finally completed (this time SUCCESSFUL) I was able to click iTunes Store and LOG IN.....finally!
I probably didn't have to perform all 13 steps, but that's exactly what I did to get everything working again!
There is probably someone out there who will be able to explain why I couldn't login to iTunes, why many of my apps didn't load onto my iPhone correctly, why everything failed to sync and probably able to shorten the above 13 steps to a quick fix.... but for now, everything is finally working and my 48hrs of frustration has come to an stress free end!

Accessing iTunes Store keeps causing my iTunes to shut down on PC

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