Accessing iTunes Store... Slow

Getting real slow access and lots of errors finding things.
What's up with the store lately???

Dunno. It is rejecting my valid credit card with the message "This card cannot be used with the iTunes Store. Please use another payment method."

Similar Messages

  • Itunes stuck on "Accessing Itunes Store" and slow

    I finally fixed my itunes, or so i thought, now when i open the itunes store it stays stuck at "Accessing Itunes Store", and if it gets through and loads itunes, the itunes store is really slow. help?

    I'm having the same issue it tries to connect to the iTunes store and just sits there forever. Anyone else seeing the same thing? Trying to figure out if it is just me.

  • ITunes Store SLOW to load

    I've tried searching the forums and online before posting this question, but the iTunes Store is extremely slow loading. Everything with the library works fine, but the store "progress" bar paints about 50% with "Accessing iTunes Store" and then several minutes later, pictures and text start appearing (if at all) with improper placement.
    Any thoughts? All software is up-to-date Thanks in advance.

    Yes, that's a good point. On my MBP, everything works just fine, so it's not an internet connectivity issue. Both machines are running the same anti-virus/firewall software with the same settings. The MBP is wireless via Time Capsule, whereas the iMac is hardwired to TC. The only difference is the entire library is on the iMac and AppleTV pulls from it for both audio & photos.
    But these are all "library" issues, which are unaffected. It's only the "store" and the rendering of the pages within it. I tried the parental settings trick to disable iTunes Store & iTunes U - sped right up on display. But as soon as I changed settings so I could actually access content? Slowed right down...
    Any other thoughts??
    Thanks

  • I've tried everything but can't access iTunes store from my ipad. Apple ID is fine and logged in to iTunes on pc. Still no luck. Anyone any other alternatives? Thx.

    I've tried everything but can't access iTunes store from my ipad. Apple ID is fine and logged in to iTunes on pc. Still no luck. Anyone any other alternatives? Thx.

    You may think you are connected to the internet, but maybe not. Click on Safari and see if it connects.
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • "Accessing iTunes Store..." Won't go any further.

    I downloaded iTunes yesterday and I can open up iTunes to play music and videos whatnot, but every single time I click on the iTunes Store under the "Store" category, it just says "Accessing iTunes Store..." I've tried searching for several hours, but either no one seems to have had the same problem or I can't find it.

    Sorry, I can't edit my first post but after about 5-10 minutes it opens and it's extremely slow, I don't know how to speed it up.

  • Problems Accessing iTunes Store

    Hi,
    This is the second Friday in a row that I've had problems accessing the iTunes store to rent or buy movies from my aTV.
    I can browse and view movie details OK but when I click OK to rent or buy a movie I get the twirling "in progress" thingy with the message "Accessing iTunes Store" but it never gets any further.
    Is anybody else having problems?

    Same problem for me, and it didn't happen until I updated to iTunes 8. I've had tons of problems since then, I hope Apple does something about it, they must be aware of the issues, and they're being very slow to resolve it.
    I'm getting the forever "Accessing iTunes Store" message with the spinning thing. Nothing ever happens. I have rebooted, but I agree with the comment that it's a very frustrating way to buy or rent a movie.

  • TS1717 iTunes says " Accessing iTunes Store " but isn't opening store after a long time. What is wrong with my computer?

    Whenever I try to open the iTunes store off my Windows7 laptop , this is the screen I see. My computer is usually pretty fast and whenever I do it on my house computer ( which is 50 times slower) it comes up quickly.  All it says is iTunes is  "Accessing iTunes Store" and I've tried everything from turining off my laptop to taking the battery out to uninstalling and reinstalling the iTunes store. Please help. Thank You.

    Okay ... niot entirely sure what's going on with that.
    If we can't check for conflicts with Autoruns, we could instead just try clearing out the Winsock registry key manually.
    Let's try wiclee's instructions from the following post:
    Re: i cannot connect to itunes on my laptop

  • HT1551 trouble accessing itunes store with apple tv

    I have trouble accessing itunes store with apple tv. Can anyone help me?

    i have same issue. netflix is fine. Itunes on an appletv is slow and then times out.. cant connect to server. Is the server, or a pipe,  just overloaded?

  • Stuck on Accessing iTunes Store

    I see that others are having issues with slow downloads. I can't even get the download to begin. It keeps saying, 'Accessing iTunes Store." Anyone else having this problem? My connection is fine, and I can see previews, trailers, etc. I just can't download.
    -anthony

    I am getting this exact problem too. I can preview movies etc. but it when I go to buy something it says accessing itunes but then notheing else happens.
    I've tested the connection etc and evrything is up to date and working. Anyone know why this is happening.
    Also, I bought several movies and TV programmes on Apple TV next day I go to use my laptop (Macbook pro) but it says Computer is at risk of damage as too full because its synced all the movies from Apple TV to my laptop! I then erase them from my laptop but then they're also gone from my apple TV.
    So far this product is driving me nuts and has been a complete waste of money. Thanks Apple for taking my money for films and then making it impossible for me to actually manage them!
    B

  • HT201363 i am unable to access itunes store

    I am unable to access itunes store. I had to reset my icloud password, and I don't know if that affected my itunes account. is there something going on with my account. how do i know if it has been compromised?

    Has anyone ever noticed that iTunes are extremely slow at resolving problems?
    I keep getting emails thanking me for my patience.
    At the very least I would like to know a timeframe for resolution, or a reason for the delay.  Not hard really, it's basic customer service!

  • "Accessing iTunes Store" supremely slowly

    Yes, everything is very slow out here on Planet Dial-up, but "Accessing iTunes Store" is so much slower than anything else I do online (always takes *at least* 15 minutes) that it has me wondering whether there's a preference or a something I can do to speed it up to the general slowness of all the other stuff I do via dial-up.
    I kind of understand that listening to clips and purchasing songs take so long on dial-up, but just accessing the store? Is it because the storefront is so graphics-heavy?
    Closing other applications doesn't help, that's about all I could think of to try. Oh also tried accessing the store at different times of day and night --no dice. The problem has stayed the same through all the versions of iTunes.
    Thanks for any suggestions.
    G5 Quad 2.5GHz   Mac OS X (10.4.5)   dial-up internet connection; iTunes 7.0.2

    I think the store is optimized for high speed access and I think there might even be a minimum requirement somewhere stating that high speed access is needed. After all, this is a place where all the downloads are a minimum of several megabytes.
    I feel your pain though. I can recall those old days of dial up and trying to download MP3 files.
    Patrick

  • First search in ITunes store slow; subsequent searches okay

    The first time I do a search or click a link in the ITunes store, it takes apx. 7-10 minutes of "Accessing ITunes Store" to respond. Once I finally get the item, I can then do other searches in a couple of seconds. Downloads are okay. But when I log out of the software and re-enter, the same thing occurs - a super slow first search. What could be causing this?

    I am having much the same issue. Itunes store for appleTV movie rentals are incredibly slow. 16% download of an HD movie in an hour, unacceptable. I switched from 2.4ghz to 5ghz Nband wireless, and then directly wired my AppleTV and still the same issue.
    Speedtest.net?? From Vancouver BC Canada to Portland Oregon
    [IMG]http://www.speedtest.net/result/399143362.png[/IMG]

  • "Accessing iTunes Store" box pops up every time I click on something new on itunes

    When I open itunes it automatically tries to connect to the itunes store but the "connecting to itunes store" status bar keeps popping up even after it has connected.  I'm unable to navigate the itunes store without this status bar popping up.  I've updated to the latest version of itunes (currently version 10.3.1 for mac)  and the same problem occurs.
    I haven't had any luck with the itunes store after uninstalling and reinstalling the software.  I've also tried to "deauthorize this computer" and then "authorize this computer" to try and fix the glitch- but everytime I try and sign into my account I get this message: "This Apple ID has not yet been used with the iTunes Store".  It then takes me to another screen to review my account.  But when I'm brought to the new screen my session times out and I can't review anything.
    I'm going around and around in circles and it's becoming very frustrating.  Does anyone have any other possible solutions???
    I'll give a step by step breakdown of what's happening..
    I open the itunes store.
    Accessing itunes progress bar at the top of the window loads the itunes
    store and after it loads there is still a top window that says
    'accesing itunes store' with a 'stop' button option which stays open
    for aprox. 1 minute after page is loaded.
    I sign in with my account and password.
    A dialouge box appears that says, "This Apple ID has not yet been used
    with the itunes store.  Please review your account information.
    cancel or review option boxes.
    I click review.
    Accessing itunes store progress bar appears in the upper part of the
    window as well as in a seperate window box like before and this box
    stays open after page has loaded like before.
    The window box goes away and the window says, "Welcome to the itunes
    store; To begin creating your apple id click continue".
    I click continue.
    A new window appears and says, "your session has timed out. Try
    again".  option to click a box marked 'done'.
    ...And this takes me back to square one.

    Did you ever resolve the question?
    I have exactly the same complaint and your question has 338 views - which leads me to believe our question is not unique.

  • Itunes will not open after uninstall and re-download, I only get a message itunes match accessing itunes store which goes on for a long time

    I could not open I-tunes.  I had used it a week before but it was spotty and then eventually it would not open at all.   I uninstalled it then downloaded it.  I restarted the computer.  When I tried to open itunes, I got a message "ITunes match. Accessing iTunes store" and it does not go beyond that.  I've tried this process twice.  I had my Norton support service do a tuneup and they downloaded iTunes but it will still not work. help!

    Hello SharlaCerr,
    The article linked below provides some helpful troubleshooting steps that can help get iTunes running on your computer.
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/TS1717
    Cheers,
    Allen

  • I have a Windows 7 Computer.  When I go into itunes store, it comes up, and I can navigate in it, but a box keeps appearing saying accessing itunes store.  I then get a session timed out, so can't purchase anything.

    I own a Windows 7 computer.  I can get into itunes okay, and I can get into the itunes store okay.  After I am in the store, a box keeps appearing that says "Accessing itunes store".  It goes on and off.  I am able to navigate when the box is not showing.  If I try to download music,  I get to the point where I need to agree to the agreement contract, then says "Session Timed Out."  I have the latest versions of itunes and all my Windows Updates.  What can I do about this?

    I was struggling with this since my latest Itunes update.  Fiirst it would not recognize my IPad as a device, after correcting that, it would list the Ipad in my device but my Sync had no options (summry, info, etc). and it kept saying it was "Accessing Itunes store".  reading your question I suddently tried deleting the itunes task (alt-ctrl, delete, processes) and delete Itunes.  (By the way, I had rebooted my computer several times over the last few days).  I opened up Itunes, and voila. Device is there. No "accessing windows" and my sync has the normal options.
    ****..feels good to actually write an answer rather than writing a questions.
    Eman

  • After upgrading to 11.0.5.5 can't access iTunes store. Temprorarily unavailable all the time.

    After upgrading to 11.0.5.5 can't access iTunes store. Temprorarily unavailable all the time. Nothing helps, tried to flash the DNS. Nothing.....

    Same issue.  I emailed apple and they had me call apple.  Not really any help.  Did all the troubleshooting listed and to have further help diagnosing problems it isn't free.  I explained to the rep that I have seen others having same issues - he didn't know anything about.  This is first time I have had problems.  I can't even purchase song on my PC but can on my iphone.  I just would like to be able to access my account.  Afraid to sign out of itunes in case I can't even get to my library etc. 

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