"Accessing iTunes Store..." Won't go any further.
I downloaded iTunes yesterday and I can open up iTunes to play music and videos whatnot, but every single time I click on the iTunes Store under the "Store" category, it just says "Accessing iTunes Store..." I've tried searching for several hours, but either no one seems to have had the same problem or I can't find it.
Sorry, I can't edit my first post but after about 5-10 minutes it opens and it's extremely slow, I don't know how to speed it up.
Similar Messages
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hi
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
IPad app store won't display certain apps, and itunes store won't display any searches at all
Hi. My problem started when instagram won't open bc it says I have an old version, but everytime I checked the "updates" in the app store, instagram doesn't appear. So I deleted it. Now no matter how I search on my iPad for instagram and other certain apps (like 8tracks), they won't appear in the search results! Even when I try to download the apps via the iTunes store, nothing I search on iTunes ever displays. It just loads and stops halfway. I've tried downloading a new iTunes and restoring my iPad but nothing works. Can anyone help me please?
We are all users here, just like you. You can tell Apple about your suggestions by using this link:
Apple - iPod touch - Feedback
New versions of apps might need other hardware requirements and will not work on older devices. -
I just recently tried to purchase a song and when i tried, it hung on "accessing irunes store" and never went any further. I then tried to access my account through itunes and it also froze when trying to access it. Not sure what is going on, if anyone has any tips or help, it would be greatly appreciated.
MattHi Lewis1919,
If you are having issues with iTunes unexpectedly quitting in certain circumstances, you may find the troubleshooting steps in the following article helpful:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Regards,
- Brenden -
can't access itunes store. no error message but store won't open at all. any ideas? thanks
i been trying to purchase music and get into my itunes account but error -1202 won't allow me to get into my account or purchase music. I spoken with the so called experts at apple and they've been putting me through the ringer with their suggestions that don't work. i've been purchasing music all before with no problems why all of a sudden this problem? Can someone please tell what to do or give any suggestions as to why this is occuring.
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Any ideas on how to fix ipad after the new iOS 7 update? My battery will not charge, my ipad is hot to the touch, the iTunes Store won't open, and my messages on Facebook aren't showing up when I chat and pintrest won't pin to my boards.
If you have all your music on the cmputer then i would connect up my phone uncheck the Sync Music option and apply.
This should take all the music off your phone .Then you can resync the music back on to it.
If this doesn't work maybe a restore to factory settings and start from scratch is the way to go -
itunes store won't open. It tries and then stops. no error messages. I've reinstalled and same thing happens. any ideas?
Hi Guys:-
If this SAME problems is effecting us all then suspect its not IPS problem as we all get problem at 995.6MB.
I would think that there is some kind of software conflict. If we all having this problem just think of how many users have the same but are not on this discussion board, bet you its 100s and 100s.
Not possible for me to visit store now but will monitor your responce's.
Good luck guys, lets make um give us a fix:- I will call them tomorrow and see what they say:- should point support to this Discussion page and they can answer us !
Cheers and good luck also -
Everytime I try to access ITunes store I get a message telling me ITunes has stopped working and crashes out of ITunes on me. Any thoughts ?
As requested - I copied and pasted as below
cheers
Andy
Problem signature
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.3.1.55
Application Timestamp: 4deec351
Fault Module Name: QuickTime.qts
Fault Module Version: 7.69.80.9
Fault Module Timestamp: 4cf4536a
Exception Code: c0000005
Exception Offset: 0001ae24
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 2057
Additional Information 1: ac89
Additional Information 2: b588713172949356a1e70058af22876f
Additional Information 3: 2b4e
Additional Information 4: 48a0e3f3979eda2e360033d9ed6b251f -
I've tried everything but can't access iTunes store from my ipad. Apple ID is fine and logged in to iTunes on pc. Still no luck. Anyone any other alternatives? Thx.
You may think you are connected to the internet, but maybe not. Click on Safari and see if it connects.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
My itunes store won't open. Any suggestions on how to get this to work? I've already downloaded the newest version of itunes. I'm also not sure what Mac operating system I have..
To find the version of Mac OS X on your computer, all you have to do is click the Apple logo and then About this Mac. For more info, take a look at this doc -> Finding your OS X version and build information
Do you see an error when you try to open the iTunes Store on your Mac?
This Apple doc is a good place to start -> iTunes: Advanced iTunes Store troubleshooting -
When I open my iTunes a window pops up saying "Accessing iTunes Store" it won't let me click on anything else....SOMEONE PLEASE HELP ME!!!
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
When I try to access itunes store on my computer, the screen pops up and then goes blank. I don't have any pop up blockers on. Anyone?
thanksHi Jennifer, I'm having the exact same problem. I have tried uninstall. reinstall. Change accounts. Nothing works. My songs are still there but when I click on itunes store the screen is blank. ??? Come on windows people how do we fix?
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HT5625 i dont have any credit card but i want to access itunes store what should i do
i dont have any credit card but i want to access itunes store what shall i do
You will need some form of Payment associated with your Account/ Apple ID
Accepted forms of payment > http://support.apple.com/kb/HT5552
Changing Account Information > http://support.apple.com/kb/HT1918
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I have not been able to access itunes store for over a week now. I keep getting error -1202. I have updated to latest version of itunes but problem still exists. Any tips?
See this one
https://discussions.apple.com/thread/3742260?start=0&tstart=0 -
"my ipad 2 won't access itunes store"
why can't my ipad 2 access itunes store?
Are you getting a message when you tap the iTunes app? If so what does it say?
Regards,
Steve
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