Accessing media card data

I had major issues with my Sprint BB and had to change phones. Luckily, everything is supposedly on my media card.
I've inserted the media card, but I don't know how to get its data to load on to currrent phone.
Please help; I don't want to have to re-enter everything by hand.
Libby

OK...either he did something really strange, or you did not understand what he meant. From that description, the only things you will now have are pictures and other true "files" that were saved to the Media Card. All application data (contacts, calendar, messages, etc.) are stored in AppMemory...if a backup was not taken, then your data is gone.
Sorry...
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Unable to access media card after install of 10 software update

After installing the software 10 update, i'm not able to access the media card from the phone or when plugged in to the laptop. from the phone settings menu, i cant choose to save any file into the media card - its grayed out. Everything was working fine until I installed the update. Is this a common problem? did the update wipe out all the media card contents?

Have you tried removing the media card and re-inserting it?

How to access media card on phone bb 9360?

hi all! please help! I need to know how to access my media card on my phone: blackberry 9360. when I download or save pics or songs to my phone on to the media card, I can't access them at a later stage! Please assist me!

Hi and Welcome to the Community!
Please provide the steps you are attempting...there are several ways to "access" the files on your media card, so the method you are attempting, along with what happens when you attempt, will help us to help you.
Alternatively, you can refer to your user manual and/or this KB:
KB05475 Explore the media card and Internal Memory Content
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
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Accessing Blackberry media card on mac ?

I am not able to transfer/ Access music files from my blackberry media card to Mac book pro. however i can transfer pictures into mac but cant access media card as i used to do earlier on my HP. lz help tnx

Hey mek363,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
You will need to enable mass storage mode to see the media card on the Mac. Follow the steps in this KB article to enable mass storage mode: www.blackberry.com/btsc/KB13564
Let me know if you have any more questions.
Cheers.
-ViciousFerret
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Media card can not be accessed due to fatal errors?

PLEASE HELP I NEED TO ACCESS MY FILES ASAP . i have a blackberry 8520 ( v5.0.0.681 (bundle 1168, platform 5.2.0.67) my 4gb micro sdhc media card has been corrupted so i have put my files onto my computer,i bought a 8gb sdhc media card the next day and inserted it nto a media card reader into my computer and put my files on it.once done i took out the memory card and put it on my phone,it then said media card can nto be accessed due to fatal errors.. please help i have important exam notes on it!

Can't you read your exam notes from the PC, for now?
For the media card, I'd suggest you format it and then try it again your BlackBerry.
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Reset to factory defaults using JL_Cmder. Media card was encrypted, now unable to access mediacard

I bought my 8300 used and was unhappy to see a IT policy was in place. After searching and searching the only way to succesfully remove the IT policy (FULLY) was by restoring the phone to factory default using JL_Cmder. I backed up my data, wiped the device, and restored my data. After I rebooted I started getting an error warning that the media card is encrypted to another device and I am unable to access any of the previously encrypted files. My media card was set to encrypt by Device, and its still the same device, just wiped.
How can I remove the encryption or get my media card to recognize that it is still the same device?

if you have the ability to plug the media card into your PC, copy the data off it. then format it, put it back in device, format it again, then xfer data back over.

HOW CAN I GET MY DATA BACK ON MEDIA CARD AFTER WIPING DEVICE

please help, i wiped my device clean then did a back up and everything was back except the things i had on my media card. how do i get it back?

When you wiped your device, there is an option which you must check in order to wipe your Media card, did you have that checked or unchecked?
I am afraid that the Media Card in included in the backup of the device memory.
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Can not access the media card files Blackberry 8310 - HELP

Can not access the media card files Blackberry 8310.
I had a battery drain problem. The unit would only last 16 hours before completely drained. Purchased a new battery with the same result. I figured that I should try a complete reset so I did a hard wipe. Once that was done and I loaded the unit back up and returned online, the battery drain problem was resolved but now I can not access the media card.
Here are the messages:
“A media card has been inserted that contains encrypted content which will be unaccessible by this device”
I can see the files. I have transferred them to my PC via the SD card but I can not open them. Here are the settings:
Media card support – ON
Encryption Mode: - Security Password & Device
Encrypt Media Files – YES
Mass Storage Mode Support – OFF
Please note – I can not change the encryption mode since it is set by policy
Security Options – General Settings – Content Protection – Disabled
The version of Desktop Manage I am using is 4.2.1.8. When I try to use the Media Manager to move the files, I get an error message and can’t move the file. If I access the file on the card and try to display it, I get:
Unable to display file /media card/ pictures/ing000000xx.jpg.rem
Here is what I have tried (from the advice on this board):
1)     Read the files directly off the media card – No good
2)     Create a “new” folder on the media card and move a file into it then try to read it – No good
3)     Email the file then read it – No good
4)     Reset Encryption mode to off then try – Can’t do it – IT Policy setting
5)     Be sure that the password was set the same as before the wipe (setting is password & device) – Can’t do it – The Blackberry prevents me from using an old password.
So I think I can’t read the files because I can’t replicate the encryption key. Could that be right? My problem is that I do not understand why this would be the case. It is still the same device and since it knows what the old password was (because it would prevent me from using it again), why would it not generate a key to access the files?
All I am trying to get off the card are pictures on my 6 year old … some are priceless. Can someone help me do this? One would think that this should not be this hard but from all the postings I have found, it seems that it is. And yes, shame on me for not moving the files before I did the reset (THAT will never happen again!) but this being unrecoverable is unconscionable given how many seem to find themselves in this situation.
Thanks for any help you can offer!

Not sure why you couldn't see them using mass storage mode. Did you have the pics stored on your media card? Try going to media-menu-explore-media card-blackberry-pictures See what the extension is on your pics. If any have the extension such as .jpg.rem they are encrypted.
IrwinII
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Possible to access an .html file stored on media card?

I have downloaded web pages I built from my computer to the media card in my Blackberry 8310. After opening MEDIA on the home screen, I can click the menu > explore > navigate to the .html file and it will display. Javascript does not function, however, even if it is turned on and is functional with web sites through my browser. I presume I am having this problem because I am not viewing the file using a browser with this method. This lead me to the thought of accessing the file through my browser. When I start my browser then use the menu key > Go to, I cannot find the proper format command to access a file on the media card. I am attempting a similar request as using a browser on a puter then typing c:\directory\file. I have used the file//C:\ format along with other formats to no avail. I am not sure if the device has a name. I have tried Device:\ but that doesn't work. I tried \Media Card and that doesn't work either. I moved the files into devce memory hoping I could access it. I would appreciate any help with either method I have tried. Thanks, Ted

I doubt it is possible. Pages is fairly limited when it comes to html.
I would try finding another application or send the files as pdf. PDF may not be a good idea in marketing material, as the receiver may not even open the file, but if you present it in a nice way, it may work.

Media card can not be accessed due to fatal errors and media card format failed

hi
anybody please help me. when i insert media card in blackbeery 8520 mobile i am getting the below message.
"media card can not be accessed due to fatal errors" and
when i try to format the media card on mobile i am getting the following message.
"media card format failed"
i tried to connect this media card to PC. but PC not showing any message and not even displaying the card in "my computer" folder.
i have some important files on the media card.
can some please help me to clear this problem and get my files.

mrvonzuela wrote:
Help Guys! please!
Hi mrvonzuela,
On your BlackBerry® smartphone, go into Options > Device > Storage, remove the check mark next to Media Card Support then press the menu key and choose save. Place a check mark in the Media Card Support box again, then press the menu key and choose save.
Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution"

Media card storage can not be accessed due to fatal errors

today, my memory card was fine, then a couple of hours ago, my memory card came up with media card storage can not be accessed due to fatal errors, i have a curve 9300, how do i fix it? :s

Hey anjanetteroland,
Welcome to the forums.
If you try a new media card in your device do you get the same error? Sounds like the media card is damaged.
-SR
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Media card wont read on phone or PC. "Media card can not be accessed due to fatal errors"

I've had my blackberry curve 8520 for over a year and never had any problems with the media card until now. I'm unable to look at any pictures, videos or music on my phone as i can not install the media card on my phone. I'm unable to repair it and format it also. The media card will also not be read when I plug it into my laptop with the USB.
I definitely know its the media card and not my phone itself as I've tried my brothers media card in my phone and it worked perfectly. When i put my media card in his phone, it did the same thing and came up with the same error.
Does anyone know how i'll be able to make the media card read in my phone or my pc so I can backup the data as I don't really want to lose it all?
Any help appreciated,
Thanks!

From what you describe, the data that was on the media card is already gone. If the PC cannot read it and the BB cannot read it, then it has for some reason been fried. I'm sorry for your loss.
You can try PC-based recovery utilities, but typically with flash memory (as opposed to magnetic memory of hard drives), once the data is gone, it's gone for good. But, you never know...give some of those a try and see what happens. Before you ask, no...I've no guidance for one versus another.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Media card cannot be accessed due to fatal errors.

I keep getting that message and ive tried pulling the battery....What happened was i did a battery pull because my phone was frozen and then when i put it back in the media card stopped working. What can i do to solve this?!
I have searched everywhere......

Hi and Welcome to the Community!
Here is a KB that discusses that error:
KB14745 "Memory card contains error, please use disk checking utility on computer" appears on the Home screen of the BlackBerry smartphone
Hopefully it contains something useful! You might have to use a media card reader on a PC rather than directly through the tethered BB.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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"Media card can not be accessed due to fatal errors" HELP MEEE?!

I took my sim card out to put pictures on my computer, and when I put it back in, i got this message?! I've tried turning it off, and putting the card back in..but nothing is working. I need help!!! Please someone help asap. Thank you

Hi destinyburnz
On your BlackBerry® smartphone, go into Options>Device>Storage, remove the check mark next to Media Card Support then press the menu key and choose save. Place a check mark in the Media Card Support box again, then press the menu key and choose save.
Test to see if you are able to read your media card now.
Thanks
-CptS
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Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Media Card can not be accessed due to fatal error!

Help Guys! please!

mrvonzuela wrote:
Help Guys! please!
Hi mrvonzuela,
On your BlackBerry® smartphone, go into Options > Device > Storage, remove the check mark next to Media Card Support then press the menu key and choose save. Place a check mark in the Media Card Support box again, then press the menu key and choose save.
Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution"

Accessing media card data

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