Accessing Windows file share painfully slow in OS X 10.8

Hello!
I work with a company that has one Mac in the network - an iMac 12,2 running OS X 10.8.4.  The computer's user needs to work off of the server quite frequently - it's a Windows Server 2008 R2 server - particularly with shared files.  Problem is, when she goes to access the shared drives through the Finder, it is painfully slow.  It often takes 5-10 seconds just for a directory listing to show, and opening and manipulating files takes significantly longer.  I've tried a number of things to try to speed things up, most recently indexing the network drives she uses and installing a Thunderbolt Ethernet Adapter to use instead of the regular wired network card.  That hasn't helped though.  Has anyone else run into this problem, and if so, how were you able to fix it?
Thanks in advance!

Hello!
I work with a company that has one Mac in the network - an iMac 12,2 running OS X 10.8.4.  The computer's user needs to work off of the server quite frequently - it's a Windows Server 2008 R2 server - particularly with shared files.  Problem is, when she goes to access the shared drives through the Finder, it is painfully slow.  It often takes 5-10 seconds just for a directory listing to show, and opening and manipulating files takes significantly longer.  I've tried a number of things to try to speed things up, most recently indexing the network drives she uses and installing a Thunderbolt Ethernet Adapter to use instead of the regular wired network card.  That hasn't helped though.  Has anyone else run into this problem, and if so, how were you able to fix it?
Thanks in advance!

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