Accidental delete of Adobe Acrobat Pro

Hi,
I installed Acrobat Pro successfully, but it was accidentally deleted from my hard drive (without running the uninstaller).
I would like to re-install, however Adobe App Manager says the program is "up to date" — preventing any re-installation.
What to do? Please help, thanks.
Paul Shannon
Real Arts Media

Hi real arts media,
Please refer the article: http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html.
Regards,
Romit Sinha

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com.adobe.Acrobat.Pro
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--> __PAGEZERO
0000000000000000-0000000000001000 [
4K] ---/--- SM=NUL /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
__TEXT
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0   com.apple.CoreFoundation
0x9960b1e2 CFDictionaryGetValue + 18
1   com.adobe.Acrobat.framework
0x003c27cf RunAcrobatInBrowser + 143880
2   com.adobe.Acrobat.framework
0x003c2906 RunAcrobatInBrowser + 144191
3   com.adobe.Acrobat.framework
0x0039ac14 RunAcrobat + 3718787
4   com.adobe.Acrobat.framework
0x005d0603 AcroSecurityBailOutImpl + 1997041
5   com.adobe.Acrobat.framework
0x00118ffc RunAcrobat + 1090155
6   com.adobe.Acrobat.framework
0x00118ef4 RunAcrobat + 1089891
7   com.adobe.Acrobat.framework
0x00114d7a RunAcrobat + 1073129
8   com.adobe.Acrobat.framework
0x0011403d RunAcrobat + 1069740
9   com.adobe.Acrobat.framework
0x00113407 RunAcrobat + 1066614
10 com.adobe.Acrobat.framework
0x0008546a RunAcrobat + 485081
11 com.adobe.Acrobat.framework
0x00110201 RunAcrobat + 1053808
12 com.adobe.Acrobat.framework
0x0010f545 RunAcrobat + 1050548
13 com.adobe.Acrobat.framework
0x0008546a RunAcrobat + 485081
14 com.adobe.Acrobat.framework
0x0010f29e RunAcrobat + 1049869
15 com.adobe.Acrobat.framework
0x0010f036 RunAcrobat + 1049253
16 com.adobe.Acrobat.framework
0x0008546a RunAcrobat + 485081
17 com.adobe.Acrobat.framework
0x0010ed3e RunAcrobat + 1048493
18 com.adobe.Acrobat.framework
0x0010d142 RunAcrobat + 1041329
19 com.adobe.Acrobat.framework
0x0008546a RunAcrobat + 485081
20 com.adobe.Acrobat.framework
0x0010c675 RunAcrobat + 1038564
21 com.adobe.Acrobat.framework
0x0010c4b8 RunAcrobat + 1038119
22 com.adobe.Acrobat.framework
0x001084b3 RunAcrobat + 1021730
23 com.adobe.Acrobat.framework
0x001086ce RunAcrobat + 1022269
24 com.adobe.Acrobat.framework
0x001084b3 RunAcrobat + 1021730
25 com.adobe.Acrobat.framework
0x0010b295 RunAcrobat + 1033476
26 com.adobe.Acrobat.framework
0x00106595 RunAcrobat + 1013764
27 com.adobe.Acrobat.framework
0x0010091d RunAcrobat + 990092
28 com.adobe.Acrobat.framework
0x000cff0c RunAcrobat + 790907
29 com.adobe.Acrobat.framework
0x000cf141 RunAcrobat + 787376
30 com.adobe.AcrobatPlugin.Comments
0x0cd7fccd 0xcc31000 + 1371341
31 com.adobe.AcrobatPlugin.Comments
0x0cd7fdeb 0xcc31000 + 1371627
32 com.adobe.Acrobat.framework
0x000ce431 RunAcrobat + 784032
33 com.adobe.Acrobat.framework
0x0063222c AcroSecurityBailOutImpl + 2397466
34 com.adobe.Acrobat.framework
0x006c6045 AcroSecurityBailOutImpl + 3003187
35 com.adobe.Acrobat.framework
0x00cc1a11 AcroSecurityBailOutImpl + 9276671
36 com.adobe.Acrobat.framework
0x006754bc AcroSecurityBailOutImpl + 2672554
37 com.adobe.Acrobat.framework
0x00675817 AcroSecurityBailOutImpl + 2673413
38 com.adobe.Acrobat.framework
0x00817023 AcroSecurityBailOutImpl + 4383505
39 com.adobe.Acrobat.framework
0x0081553b AcroSecurityBailOutImpl + 4376617
40 com.apple.AppKit
0x929bee4d -[NSWindow sendEvent:] + 11953
41 com.apple.AppKit
0x9295acad -[NSApplication sendEvent:] + 4034
42 com.apple.AppKit
0x9279f3bc -[NSApplication run] + 823
43 com.adobe.Acrobat.framework
0x00010873 RunAcrobat + 6882
44 com.adobe.Acrobat.framework
0x0000eecd RunAcrobat + 316
45 com.adobe.Acrobat.Pro
0x00001e92 main + 94
46 com.adobe.Acrobat.Pro
0x00001e16 start + 54
Thread 1:
0   libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2   libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib
0x97060992 kevent64 + 10
1   libdispatch.dylib
0x9b1888bd _dispatch_mgr_invoke + 238
2   libdispatch.dylib
0x9b188556 _dispatch_mgr_thread + 52
Thread 3:: Dispatch queue: NSOperationQueue 0xc25a750
0   libsystem_kernel.dylib
0x9705fb76 __semwait_signal + 10
1   libsystem_c.dylib
0x936a505b nanosleep$UNIX2003 + 219
2   com.apple.Foundation
0x90e90641 +[NSThread sleepForTimeInterval:] + 170
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0x00d13a45 AcroSecurityBailOutImpl + 9612595
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0x90dfe01f -[__NSOperationInternal _start:] + 753
5   com.apple.Foundation
0x90dfdd21 -[NSOperation start] + 71
6   com.apple.Foundation
0x90dfdc48 __NSOQSchedule_f + 50
7   libdispatch.dylib
0x9b18ae21 _dispatch_async_redirect_invoke + 158
8   libdispatch.dylib
0x9b1863a6 _dispatch_client_callout + 50
9   libdispatch.dylib
0x9b188467 _dispatch_root_queue_drain + 257
10 libdispatch.dylib
0x9b189732 _dispatch_worker_thread2 + 39
11 libsystem_pthread.dylib
0x91559dab _pthread_wqthread + 336
12 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 4:
0   libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2   libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 5:
0   libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2   libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 6:
0   libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2   libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 7:
0   libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2   libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 8:
0   libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2   libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 9:
0   libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3   com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4   com.apple.CoreServices.CarbonCore
0x91e87b46 TSWaitOnConditionTimedRelative + 186
5   com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6   AdobeACE
0x01fac737 ACEInitialize + 3741
7   AdobeACE
0x01fac6ad ACEInitialize + 3603
8   com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9   libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 10:
0   libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3   com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4   com.apple.CoreServices.CarbonCore
0x91e87b46 TSWaitOnConditionTimedRelative + 186
5   com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6   AdobeACE
0x01fac737 ACEInitialize + 3741
7   AdobeACE
0x01fac6ad ACEInitialize + 3603
8   com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9   libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 11:
0   libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3   com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4   com.apple.CoreServices.CarbonCore
0x91e87b46 TSWaitOnConditionTimedRelative + 186
5   com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6   AdobeACE
0x01fac737 ACEInitialize + 3741
7   AdobeACE
0x01fac6ad ACEInitialize + 3603
8   com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9   libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 12:
0   libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3   com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4   com.apple.CoreServices.CarbonCore
0x91e87b46 TSWaitOnConditionTimedRelative + 186
5   com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6   AdobeACE
0x01fac737 ACEInitialize + 3741
7   AdobeACE
0x01fac6ad ACEInitialize + 3603
8   com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9   libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 13:
0   libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3   com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4   com.apple.CoreServices.CarbonCore
0x91e87b46 TSWaitOnConditionTimedRelative + 186
5   com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6   AdobeACE
0x01fac737 ACEInitialize + 3741
7   AdobeACE
0x01fac6ad ACEInitialize + 3603
8   com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9   libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 14:
0   libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3   com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4   com.apple.CoreServices.CarbonCore
0x91e87b46 TSWaitOnConditionTimedRelative + 186
5   com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6   AdobeACE
0x01fac737 ACEInitialize + 3741
7   AdobeACE
0x01fac6ad ACEInitialize + 3603
8   com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9   libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 15:
0   libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3   com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4   com.apple.CoreServices.CarbonCore
0x91e87b46 TSWaitOnConditionTimedRelative + 186
5   com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6   AdobeACE
0x01fac737 ACEInitialize + 3741
7   AdobeACE
0x01fac6ad ACEInitialize + 3603
8   com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9   libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 16:
0   libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3   AdobeAGM
0x020f9dac AGMInitialize + 33770
4   AdobeAGM
0x020f9ce6 AGMInitialize + 33572
5   AdobeAGM
0x020f9841 AGMInitialize + 32383
6   libsystem_pthread.dylib
0x915585fb _pthread_body + 144
7   libsystem_pthread.dylib
0x91558485 _pthread_start + 130
8   libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 17:
0   libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3   AdobeAGM
0x020f9dac AGMInitialize + 33770
4   AdobeAGM
0x020f9ce6 AGMInitialize + 33572
5   AdobeAGM
0x020f9841 AGMInitialize + 32383
6   libsystem_pthread.dylib
0x915585fb _pthread_body + 144
7   libsystem_pthread.dylib
0x91558485 _pthread_start + 130
8   libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 18:
0   libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3   AdobeAGM
0x020f9dac AGMInitialize + 33770
4   AdobeAGM
0x020f9ce6 AGMInitialize + 33572
5   AdobeAGM
0x020f9841 AGMInitialize + 32383
6   libsystem_pthread.dylib
0x915585fb _pthread_body + 144
7   libsystem_pthread.dylib
0x91558485 _pthread_start + 130
8   libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 19:
0   libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2   libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 20:
0   libsystem_kernel.dylib
0x9705af7a mach_msg_trap + 10
1   libsystem_kernel.dylib
0x9705a16c mach_msg + 68
2   com.apple.CoreFoundation
0x99677f69 __CFRunLoopServiceMachPort + 169
3   com.apple.CoreFoundation
0x99677541 __CFRunLoopRun + 1393
4   com.apple.CoreFoundation
0x99676d5a CFRunLoopRunSpecific + 394
5   com.apple.CoreFoundation
0x99676bbb CFRunLoopRunInMode + 123
6   com.apple.AppKit
0x92956f18 _NSEventThread + 283
7   libsystem_pthread.dylib
0x915585fb _pthread_body + 144
8   libsystem_pthread.dylib
0x91558485 _pthread_start + 130
9   libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 21:
0   libsystem_kernel.dylib
0x97060976 kevent + 10
1   com.adobe.Acrobat.framework
0x01356436 AcroSecurityBailOutImpl + 16176932
2   com.adobe.Acrobat.framework
0x012aab3f AcroSecurityBailOutImpl + 15474221
3   libsystem_pthread.dylib
0x915585fb _pthread_body + 144
4   libsystem_pthread.dylib
0x91558485 _pthread_start + 130
5   libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 22:
0   libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x9155ad8a _pthread_cond_wait + 837
2   libsystem_pthread.dylib
0x9155cfa3 pthread_cond_wait + 48
3   com.adobe.amt.services
0x0d5b3f2c C_AMTUISwitchSuppressUpdates + 16864
4   com.adobe.amt.services
0x0d5ace78 C_EULA_SetState + 2166
5   com.adobe.amt.services
0x0d5b3f92 C_AMTUISwitchSuppressUpdates + 16966
6   libsystem_pthread.dylib
0x915585fb _pthread_body + 144
7   libsystem_pthread.dylib
0x91558485 _pthread_start + 130
8   libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 23:: CVDisplayLink
0   libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3   com.apple.CoreVideo
0x9a70e540 CVDisplayLink::runIOThread() + 936
4   com.apple.CoreVideo
0x9a70e180 startIOThread(void*) + 159
5   libsystem_pthread.dylib
0x915585fb _pthread_body + 144
6   libsystem_pthread.dylib
0x91558485 _pthread_start + 130
7   libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 24:
0   libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2   libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 25:: com.apple.appkit-heartbeat
0   libsystem_kernel.dylib
0x9705fb76 __semwait_signal + 10
1   libsystem_c.dylib
0x936a505b nanosleep$UNIX2003 + 219
2   libsystem_c.dylib
0x936a4f06 usleep$UNIX2003 + 60
3   com.apple.AppKit
0x92a21ddc -[NSUIHeartBeat _heartBeatThread:] + 2318
4   com.apple.Foundation
0x90e62f2e -[NSThread main] + 45
5   com.apple.Foundation
0x90e62e86 __NSThread__main__ + 1426
6   libsystem_pthread.dylib
0x915585fb _pthread_body + 144
7   libsystem_pthread.dylib
0x91558485 _pthread_start + 130
8   libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 26:: com.apple.CoreAnimation.render-server
0   libsystem_kernel.dylib
0x9705af7a mach_msg_trap + 10
1   libsystem_kernel.dylib
0x9705a16c mach_msg + 68
2   com.apple.QuartzCore
0x9495ea7d CA::Render::Server::server_thread(void*) + 232
3   com.apple.QuartzCore
0x9495e98c thread_fun + 29
4   libsystem_pthread.dylib
0x915585fb _pthread_body + 144
5   libsystem_pthread.dylib
0x91558485 _pthread_start + 130
6   libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 27:
0   libsystem_kernel.dylib
0x9705af7a mach_msg_trap + 10
1   libsystem_kernel.dylib
0x9705a16c mach_msg + 68
2   com.apple.CoreFoundation
0x99677f69 __CFRunLoopServiceMachPort + 169
3   com.apple.CoreFoundation
0x99677541 __CFRunLoopRun + 1393
4   com.apple.CoreFoundation
0x99676d5a CFRunLoopRunSpecific + 394
5   com.apple.CoreFoundation
0x99676bbb CFRunLoopRunInMode + 123
6   com.adobe.AcrobatPlugin.EFS
0x1301998f AcroPluginMain + 22458
7   com.apple.Foundation
0x90e62f2e -[NSThread main] + 45
8   com.apple.Foundation
0x90e62e86 __NSThread__main__ + 1426
9   libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 28:
0   libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2   libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 29:
0   libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2   libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 30:
0   libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2   libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x9960b1de ecx: 0x02b05500 edx: 0x00000000
edi: 0x00000154 esi: 0x00000000 ebp: 0xbfffe568 esp: 0xbfffe530
   ss: 0x00000023 efl: 0x00010286 eip: 0x9960b1e2   cs: 0x0000001b
   ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
cr2: 0x00000000
Logical CPU:
0
Error Code:
0x00000004
Trap Number:
14
Binary Images:
0x1000 -
0x1fff +com.adobe.Acrobat.Pro (10.1.8 - 10.1.8) <FDE8EED5-3FF3-C6CC-51BD-C25783A37C4E> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
0x6000 - 0x1d1aff7 +com.adobe.Acrobat.framework (10.1.8 - 10.1.8) <B478D28D-E617-5A40-998F-2933D2AA17EA> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
0x1faa000 - 0x20cbfff +AdobeACE (1) <B885D217-C2F6-8496-12D0-FCA0E620635B> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x20ee000 - 0x26b3feb +AdobeAGM (1) <D32ACDB7-2362-47C0-8D55-DBE2F4D82433> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x2766000 - 0x2783ff7 +AdobeBIB (1) <7C894693-F5AC-A9BF-E72A-097BDF33C329> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x278a000 - 0x2aafff7 +com.adobe.CoolType (AdobeCoolType 5.08.124.1 - 5.08.124.1) <7A42B517-029D-BDB6-38BB-7792AE56837B> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x2be2000 - 0x2bedffa com.apple.CommerceCore (1.0 - 42) <E59717F2-6770-3DBC-8510-F7AA61E60F57> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7eb6000 - 0x7edbff9 com.apple.framework.familycontrols (4.1 - 410) <A33A97EE-C735-38BA-9B49-5D78DAA3DEDA> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0xb502000 - 0xb6faff7 +com.adobe.Acrobat.adm (10.1.8 - 10.1.8) <D85824B4-1025-5974-87DC-425E93B71FB1> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/SPPlugins/AdobeADM.bundle/Contents/MacOS/AdobeADM
0xc0b4000 - 0xc0b5fff +cl_kernels (???) <BEF54366-E843-438F-BFC2-1D25EBAF015E> cl_kernels
0xc0e6000 - 0xc0e7ff1 +cl_kernels (???) <AA951449-5309-43FE-BE79-D49B762B1284> cl_kernels
0xc391000 - 0xc406ff7 +AcroSQLite (1) <F81C2344-7FFB-4D76-F332-31D1E72E74CC> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AcroSQLite.framework/Versions/A/AcroSQLite
0xc46f000 - 0xc67afeb +com.adobe.AcrobatPlugin.EScript (10.1.8 - 10.1.8) <67EA11C4-F4E7-2427-2F99-968D87BA87AD> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Built-in/EScript.acroplugin/Contents/MacOS/EScript
0xcc31000 - 0xd392fe7 +com.adobe.AcrobatPlugin.Comments (10.1.8 - 10.1.8) <DFF17291-33D1-E559-C6A2-4BDB64654343> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Built-in/Comments.acroplugin/Contents/MacOS/Comments
0xd50b000 - 0xd578ffb +com.adobe.amtlib (amtlib 3.5.0.34 - 3.5.0.34) <8C1EBC9E-DDFF-660B-03FB-196CE8A4CED8> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/amtlib.framework/amtlib
0xd58f000 - 0xd5f6fe7 +com.adobe.amt.services (AMTServices 3.5.0.34 [BuildVersion: 3.5; BuildDate: Tue Sep 14 2010 21:49:00] - 3.5.0.34) <F56D7855-B0F7-4E7E-1997-D4FC2F5ACB2D> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/amtservices.framework/Versions/A/amtservices
0x1284c000 - 0x12937ff7 unorm8_bgra.dylib (2.3.58) <44644D3C-3D0E-3CBB-9265-664D95EC791F> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x12aea000 - 0x12af2fff +com.adobe.asneu.framework (asneu version 1.7.0.1 - 1.7.0.1) <80195B5C-2C67-D841-232C-74FCAB79D304> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/asneu.framework/Versions/A/asneu
0x12b18000 - 0x12b88feb +com.adobe.adobe_caps (adobe_caps 3.5.4.0 - 3.5.4.0) <36D53A2C-0DAB-34C6-48C7-49D2ECF52D0D> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
0x12b9c000 - 0x12bb7ff5 com.apple.security.csparser (3.0 - 55471) <163EF76C-D82D-3CB6-9EF1-4F579644B893> /System/Library/Frameworks/Security.framework/PlugIns/csparser.bundle/Contents/ MacOS/csparser
0x12d00000 - 0x12d28fff +AdobeAXE8SharedExpat (0) <6DE8E2CA-91EC-77D7-E674-D336B7D09AF5> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8 SharedExpat
0x13000000 - 0x1302bfe3 +com.adobe.AcrobatPlugin.EFS (10.1.8 - 10.1.8) <DEA989C6-5B0F-57C7-7071-FC8858210760> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Built-in/EFS.acroplugin/Contents/MacOS/EFS
0x50000000 - 0x502b7ff7 com.apple.AMDRadeonX3000GLDriver (1.14.21 - 1.1.4) <C2A4FAFD-AFB3-342D-81A0-7388055CDD5C> /System/Library/Extensions/AMDRadeonX3000GLDriver.bundle/Contents/MacOS/AMDRade onX3000GLDriver
0x8fea3000 - 0x8fed5417 dyld (239.3) <4B280BB1-55F8-313F-86A6-8ADD644ED69E> /usr/lib/dyld
0x90008000 - 0x9038cff7 com.apple.FinderKit (1.2 - 1.2) <97A5857E-B4D8-3473-8A54-147F36E63EFA> /System/Library/PrivateFrameworks/FinderKit.framework/Versions/A/FinderKit
0x9038d000 - 0x9039bff3 com.apple.opengl (9.0.83 - 9.0.83) <16CFFD50-217E-3E18-88AF-7F2AD980628B> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x9039c000 - 0x903a8ff7 com.apple.OpenDirectory (10.9 - 173.1.1) <2AA24814-2DC6-3E28-B71B-186B686F0F19> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x903a9000 - 0x903e6ff7 libauto.dylib (185.5) <CD008E66-4A0C-35F5-8D72-80D76A716A03> /usr/lib/libauto.dylib
0x903ea000 - 0x903f3ffa com.apple.CommonAuth (4.0 - 2.0) <6CB82D57-3C55-39E5-9036-8047DF3E6F57> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x903f4000 - 0x903f5fff com.apple.AddressBook.ContactsData (8.0 - 1365) <3A9C53C8-07EC-310D-80AD-0B6E2492F021> /System/Library/PrivateFrameworks/ContactsData.framework/Versions/A/ContactsDat a
0x903f6000 - 0x903fdfff libMatch.1.dylib (19) <3B3680FC-2AC9-37CC-B262-5ACE2CF8939A> /usr/lib/libMatch.1.dylib
0x903fe000 - 0x90428fff libxslt.1.dylib (13) <249D54AB-1D82-38FE-ABEC-0D575450C73B> /usr/lib/libxslt.1.dylib
0x90429000 - 0x90443ff7 com.apple.GenerationalStorage (2.0 - 160.2) <8755F7F1-2402-387C-A32A-2270E7D680C8> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x90444000 - 0x90809ff6 libLAPACK.dylib (1094.5) <E6286E68-3501-31AC-813E-75B3B3968011> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x9080a000 - 0x9080afff libkeymgr.dylib (28) <1B097DEA-011E-3B1C-86D5-6C7FAD5C765A> /usr/lib/system/libkeymgr.dylib
0x9080b000 - 0x9080fffc libpam.2.dylib (20) <50623D44-795F-3E28-AA85-23E0E7E2AE0E> /usr/lib/libpam.2.dylib
0x90810000 - 0x9084eff7 com.apple.NavigationServices (3.8 - 215) <A093AAF0-248E-313E-BA82-01F69E269895> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x90857000 - 0x90881ff7 libsandbox.1.dylib (278.10) <28813216-B652-3E4D-B0D5-BE49B385C6EC> /usr/lib/libsandbox.1.dylib
0x90882000 - 0x908c1ff5 com.apple.ids (10.0 - 1000) <AEDCAD16-6626-3A0B-A9BE-3FC8A47CEB52> /System/Library/PrivateFrameworks/IDS.framework/Versions/A/IDS
0x908c2000 - 0x90908fff libcurl.4.dylib (78) <EC84399F-5EA8-321B-B122-99730CC557C8> /usr/lib/libcurl.4.dylib
0x90909000 - 0x9090cffe com.apple.LoginUICore (3.0 - 3.0) <6FE961A4-3C17-3004-B50B-FD78FDC28350> /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/Frameworks/Lo ginUICore.framework/Versions/A/LoginUICore
0x9090d000 - 0x90916fff com.apple.AppleSRP (5.0 - 1) <6B946F4B-7DC4-3E82-BF2C-BE0930E3CF47> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x90917000 - 0x9091affa libCGXType.A.dylib (599.7) <2738FF52-4B47-31AD-B7E5-412F6AFACC2A> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
0x9091b000 - 0x9096cffb com.apple.CoreMedia (1.0 - 1273.29) <BE08E6C7-5E6F-3B54-9C17-751CFCBD823D> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x90a0e000 - 0x90a6cfff com.apple.ViewBridge (1.0 - 46) <62450F2D-C27A-3D11-BA41-AF8C6B18BEDD> /System/Library/PrivateFrameworks/ViewBridge.framework/Versions/A/ViewBridge
0x90a6d000 - 0x90ab3ff7 libFontRegistry.dylib (127) <A0930DB2-A6C6-3C6E-B4A2-119E0D76FD7D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x90ab4000 - 0x90ad1ffb libresolv.9.dylib (54) <3EC12A7F-6BA1-3976-9F1F-6A4B76303028> /usr/lib/libresolv.9.dylib
0x90ad2000 - 0x90b7dfff libcrypto.0.9.7.dylib (106) <DA3D5F8E-5822-3D41-BC1C-FFE1CC9BB42B> /usr/lib/libcrypto.0.9.7.dylib
0x90b7e000 - 0x90b86fff liblaunch.dylib (842.1.4) <3798500D-4436-3AEB-B273-7F2428C33A4A> /usr/lib/system/liblaunch.dylib
0x90b87000 - 0x90b9aff7 com.apple.idsfoundation (10.0 - 1000) <1C0CCF49-109E-3C34-96ED-466B7BEB8551> /System/Library/PrivateFrameworks/IDSFoundation.framework/Versions/A/IDSFoundat ion
0x90b9b000 - 0x90b9eff7 com.apple.help (1.3.3 - 46) <AB6292FA-D3BC-3D56-B3A5-2BE630A503E7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x90b9f000 - 0x90ba3ffa libcache.dylib (62) <9730D7F2-D226-3F30-8D26-BF598CB781F6> /usr/lib/system/libcache.dylib
0x90ba4000 - 0x90c2dfff com.apple.CoreSymbolication (3.0 - 141) <178DDF5C-B6DA-39BD-84F5-FD3FA7E93BF8> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x90c2e000 - 0x90d3afff com.apple.ImageIO.framework (3.3.0 - 1038) <0B4A6607-9FBC-3A6C-984A-0542DE8385FB> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x90d3b000 - 0x90d4bff5 com.apple.LangAnalysis (1.7.0 - 1.7.0) <71DE7754-0A47-3F35-B1BF-B1FE7E1311E0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x90d4c000 - 0x90d5aff7 com.apple.Sharing (132.2 - 132.2) <87DBFC7A-9689-3B8E-AD16-5A9DFF9DE625> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x90df6000 - 0x91121ff6 com.apple.Foundation (6.9 - 1056) <C8AE9C03-3460-354A-A8B6-EF4955BE600D> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x911de000 - 0x911f7fff com.apple.Kerberos (3.0 - 1) <91F17EB2-C70C-359C-B09D-96B52D2A9C9F> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x911f8000 - 0x914e2fd2 com.apple.vImage (7.0 - 7.0) <256972F0-3DBC-3CE1-9EE8-B48243868729> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x914e4000 - 0x91539ff7 com.apple.QuickLookFramework (5.0 - 622.3) <3C6ADC02-2C67-361B-B042-47DDCC0EDA5F> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x9153a000 - 0x9153dff3 com.apple.AppleSystemInfo (3.0 - 3.0) <99A923AE-121B-307D-AC1C-968976FBA225> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x9153e000 - 0x91548ff2 com.apple.AppSandbox (3.0 - 1) <085C3B38-C7D8-3A62-AFC6-CEE27F93DFD1> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
0x91549000 - 0x9154affd libunc.dylib (28) <22A126A1-DCFB-3BE5-A66B-C973F0A5D839> /usr/lib/system/libunc.dylib
0x9154e000 - 0x91556fff libcopyfile.dylib (103) <1B1484BD-08B6-3BA9-94CA-A7C24B610EB3> /usr/lib/system/libcopyfile.dylib
0x91557000 - 0x9155effb libsystem_pthread.dylib (53.1.4) <8B1B7B84-1B5D-32A8-AC0D-1E689E5C8A4C> /usr/lib/system/libsystem_pthread.dylib
0x9155f000 - 0x9155ffff com.apple.Carbon (154 - 157) <6E680560-FD53-3C00-BDF7-7AFA28747DC8> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x91560000 - 0x9158cff7 com.apple.DictionaryServices (1.2 - 208) <33873336-BECD-3F62-A315-C45F24C1818C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x9158d000 - 0x9158dffd com.apple.audio.units.AudioUnit (1.9 - 1.9) <8A37963C-DF6F-3DFF-94E9-407DC5DFEDA9> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
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Hi kingq803,
This seems to be a licensing failure to me.
Please try the following steps and let me if that worked or not.
Delete all the files from following folders:
C:\ProgramData\Adobe\SLStore
C:\Program Files (x86)\Common Files\Adobe\SLCache
And, delete all files from following folder except cache.db
C:\Program Files (x86)\Common Files\Adobe\ Adobe PCD
Then launch Acrobat, Accept EULA and enter the serial number again and check.
Regards,
Rave

Error when trying to install Adobe Acrobat Pro, recently purchased.

Recently purchased Adobe Acrobat Pro, when trying to install get an error message 'Your account subscription cannot be validated'. Have tried several times, double checked login etc, but same message each time.
Please help, how to fix this issue??

Hi camelon,
Please delete the "Acrobat" and "OOBE" folders found in
on Mac: <yourusername>/Library/Application Support/Adobe
on Windows XP: <youruser>\Local Settings\Application Data\Adobe
on Windows 7: <youruser>\AppData\Local\Adobe
and delete the "Acrobat" folder found in
on Mac: <yourusername>/Library/Preferences
on Windows XP: <youruser>\Local Settings\
on Windows 7: <youruser>\AppData\Roaming\Adobe
Then launch Acrobat. It will go through the first launch experience of asking for UI language, AdobeID, etc.
If there's no change in behavior, please attempt to go to:
https://na1mbls.licenses.adobe.com
If you can't get to this website there may be a firewall or other software blocking the connection. Acrobat must be able to reach this https URL and 3 others in order to complete and monitor the subscription/trial process.
If you can view the page at this URL, then please send the PDApp.log and amt3.log file from
on Mac: <yourusername>/Library/Logs/PDApp.log
on Windows 7: <youruser>\AppData\Local\Temp
to [email protected]
Regards,
Rave

Issue with Adobe Acrobat Pro XI Version 11.1.10

Using Adobe Acrobat Pro XI version 11.1.10 when I try to delete a page I get an error message, "one or more pages are in use and cannot be deleted". I would like to delete the pages?

Hi Frank,
This type of error usually occurs when two or more than two programs are accessing the same file at a point of time.
Does this issue occur with that specific pdf or with other pdfs too?
How about if you make a copy of that pdf and then try deleting pages from that copied pdf? Do let me know if that works.
If possible...Can you mail me that pdf file at [email protected] so that i can check this issue at my end?
Regards,
Rahul

Dynamic Stamps Not Working in Adobe Acrobat Pro

Hi everyone, the dynamic stamps on Adobe Simultaneous Review are no longer working for us. I have Adobe Acrobat Pro 9 (it works for me) but it's not working for many other people (they have Adobe Acrobat Pro X). Does anyone know how we can fix this. I think the problem started occurring a few months ago.
Many Thanks!
Joy

You can shutting down Acrobat and then try moving (DO NOT DELETE - you may want put them back afterward if this doesn't work) the Collab and Sync folder out of the User's Acrobat folder and then rejoin the Shared Review to see if the Dynamic Stamps reappear.

I cannot re-install Adobe Acrobat Pro XI

I have faced a problem and then uninstalled the Adobe Acrobat Pro XI. Then I tried to re-install it but the Adobe Download Manager always showing the program is 'up to date', there's no 'Install' button as before, so I didn't know how to re-install it. I am a member of Creative Cloud and I have not the original software in my computer. I pay monthly fee. How to solve the problem?

I am having the same issue.I can't get these solutions to work. (I didn't even know what a "caps" folder was so I didn't attempt that.) Did anything work for you?
Suddenly Acrobat Pro declared itself a "trial version." I saw there were two Acrobat shortcuts on my (Windows) start menu. I deleted Acrobat entirely and tried to reinstall. I believe I was "within the CCloud" as I started at creative.adobe.com. Then went to Acrobat, clicked download. It took me to the list of apps on my computer. It proudly said "up-to-date." However, it no longer exists on my machine. ##$2?? ( don't even have Acrobat Reader loaded.)
The sign in screen takes 5 minutes to sign-in. The support option I thought might help said it was down. This is creative alright, but not in a good way.
Have you rebooted? I haven't tried that yet. Does Adobe even have phone support? The website is so determined to sell me stuff, it is hard to actually find that kind of information. I would think if it were available for a fee, I'd have been redirected there by now.

Accidental delete of Adobe Acrobat Pro

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