Accidentally created two accounts, LOST MONEY ON SECOND ACCOUNT!!!!!!!!!!!!

I've emailed the support group ten times and they haven't been able to remedy my problem yet. I was trying to use two gift cards and must have created two accounts(i don't remeber doing this) and now I have lost all the money that was left on the card in the second account. iTunes support knows that it is there, but cannot help me get to it, and they cannot apparently credit my accessible account with the lost funds. I am throughly frustrated and unconfident of iTunes from this incident. Any suggestions?

I have two accounts, same user and credit card, but one is for me the other for my wife. Ok I can log in, but when I go to make a purchase it tells me that the address isn’t a valid US address, but it is a valid address, and it’s the address I use for my billing address, in fact, it’s the same address I used with this account in the past and I had no problems. I hope you can resolve this issue.
17 "PowerBook G4 1.67 GHz   Mac OS X (10.4.4)  

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