Accidentally deleted firefox "profiles.ini" and now says firefox is already running when I try to open it.

Accidentally deleted firefox "profiles.ini" and now says firefox is already running when I try to open it. "a copy of firefox is already open. only one copy of firefox can be open at one time. Now I'm aware this happens often and people have posted solutions to this, but this situation is slightly different. The "profiles" that possibly had parental lock on it were deleted and I don't know how to get it back. Re-downloading firefox obviously does nothing. Opening the task manager and to try and close all mozilla/firefox files and apps doesn't work either. Tried using Onyx to turn invisible files visible but that didn't work either. I think it's cause I deleted the profiles. Suggestions?

Any chance of restoring that profiles.ini file via the Time Machine?
*http://kb.mozillazine.org/profiles.ini_file
If not then you need to use the Profile Manager to re-register that no longer recognized profile.<br />
You do that by creating a new profile and use Choose Location to point the your lost profile.
*http://kb.mozillazine.org/Profile_in_use
*http://kb.mozillazine.org/Recovering_a_missing_profile

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I had to reinstall itunes and now I get an error message when i try to open it please help

i had to reinstall itunes and now I get an error message when i try to open it please help

Please make sure to post the error message here, then we can help you decypher it.
You may want to make sure you're installing the right version of itunes. If you have a 64bit system, you will need to make sure to download and install the 64bit version of iTunes.
http://support.apple.com/kb/DL1427

I did the iTunes update yesterday and now I am getting this message when I try to open iTunes - "This copy of iTunes is corrupted or is not installed correctly. Please re-install iTunes. (-42037) Can anybody help me out resolving this?

I did the iTunes update yesterday and now I am getting this message when I try to open iTunes - “This copy of iTunes is corrupted or is not installed correctly. Please re-install iTunes. (-42037) Can anybody help me out resolving this?

Download iTunes using the tab at the top of this page, re-install. Back up your computer first.

HT203167 I finally got the update of IPHOTO 11 to download, now when I try to open my IPhoto it says it needs to be prepared to work, so I install that and it says it is downloaded, but when I try to open my Iphoto it just keeps repeating that it needs to

The above question is too big to read, so this is what it says>>>>I finally got the new IPhoto 11 to download after problems with the installation; now when I open it, a message pops up that says to continue I need to prepare the old version for the new....so I downloaded the preparation download and it says it is installed, but when I go back to open IPhoto again after this installation, the same message keeps popping up! I cannot find any of my pictures either. What is going wrong and how can I continue with IPhoto and update and get my pictures again? This all has happened because I made a big book of my travels and when I went to purchase it it said I could no longer buy books using the old IPhoto 7.........so I updated everthing and bought the new version and did everything it said, but still not working:::HELP!

You have to download and run the upgrader then launch iPhoto. Go to the utilities folder in Applications and launch the iPhoto upgrader. Then launch iPhoto and it will upgrade the library
LN

I changed my password on adobe digital and now I recieve an error message when I try to open epub

error message
Can anyone help ?
Charles

Are you sure it is still the same underlying Adobe account that was used when then books were originally accessed, with just the password changed?
In that case, should just have continued working, but ... you are using the world's worst software so anything can happen.
Try deauthorizing the computer and reauthorizing.
~~~~~
Sometimes ADE gets its registration/activation confused and in a semi-authorized state.
Uninstalling and reinstalling does not help, and indeed installation can even trigger this state.
Unfortunately, it often then gives misleading error messages about what is wrong.
A common incorrect message informs you that the ID is already in use on another computer and cannot be reused.
Another is "E_AUTH_NOT_READY"
This can often be resolved by completely removing any authorization using ctrl-shift-D to the Library screen on ADE (cmd-shift-D if on Mac).
Restart ADE, and then reauthorize with your (old) Adobe ID.
In extreme cases on the mac, the following extra step has helped some people. Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash. If you are using 10.7, see Access hidden user library files | Mac OS 10.7 Lion. http://forums.adobe.com/thread/1265248?tstart=0

My ipad has deleted hundreds of photos and now says it doesn't have enough memory to take any more photos.

My ipad 2 has deleted hundreds of photos and now says there is not enough memory to take any more photos! Help!

Have run a complete virus check / No problems
Used MacKeeper to get rid of junk files.
There is your problem.
Why on Earth did you install MacKeeper??? Get rid of it and do NOT use zeobit's uninstaller. It will make things worse.
Do NOT install anti-virus software on Macs.
https://discussions.apple.com/message/15423636#15423636
That is just one horror story about MacKeeper. There are many others right here on Apple Support. Search for "uninstall MacKeeper".

# \firefox -P /root/.mozilla/firefox/profiles.ini # ## I get: "Your Firefox profile cannot be loaded. It may be missing or inaccessible" message window. # \

<pre><nowiki># \firefox -P /root/.mozilla/firefox/profiles.ini
## I get: "Your Firefox profile cannot be loaded. It may be missing or inaccessible" message window.
# \ls -lap /root/.mozilla/firefox/profiles.ini
-rw-rw-rw- 1 root root 94 Sep 6 2013 /root/.mozilla/firefox/profiles.ini
# \cat /root/.mozilla/firefox/profiles.ini
[General]
StartWithLastProfile=1
[Profile0]
Name=default
IsRelative=1
Path=5cr8d1o6.default
# \firefox -v
Mozilla Firefox 29.0
### On Puppy linux (precise 5.7.1)</nowiki></pre>

Do you have the 5cr8d1o6.default profile folder in /root/.mozilla/firefox/ ?
If not then delete the profiles.ini file, so Firefox will create a new profile on use the Profile Manager.
*http://kb.mozillazine.org/Profile_Manager
*https://support.mozilla.org/kb/Managing+profiles

I updated my itunes to 11 and found out my phone and ipod were not compatible. I uninstalled it and reinstalled 10.7 but now I get an error message when I try to open itunes saying "the file cannot be read because it was created by a newer verison"

I updated my itunes to 11 and found out my phone and ipod were not compatible. I uninstalled it and reinstalled 10.7 but now I get an error message when I try to open itunes saying "the file cannot be read because it was created by a newer verison" What do I do?

Thank you for clarify I'm supposed to read the ENTIRE article. I thought I was just supposed to read the title and magically everything will fix itself. I appreciate you taking the time to help me however I do not appreciate the caps and the way you have addressed the situation. If you are not going to kindly help people/make suggestions just don't try! And for the record my conclusions are not illogical, the iOS7 thing is on the website in small font (which I got by reading the ENTIRE thing) and you should really find a new hobby because your socialization skills need some help! That goes for you too Chris. Not everyone is a tech nerd

I cleaned up my mac and now all my applications are gone. I try to open them and it has a question mark on the app icon. Everything from System prefrences, Everything in itunes, iphoto, preview and mail? Please help

I cleaned up my mac and now all my applications are gone. I try to open them and it has a question mark on the app icon. Everything from System prefrences, Everything in itunes, iphoto, preview and mail? Please help

These question marks are on your dock? And you can't open applications from your dock?
If so, try this: Open a new finder window and navigate to the Applications folder in your hard disk. The applications in question should still be in there (the Applications folder). So drag each of the application icons that you want to be available on your dock from the Applications folder onto your dock, one by one. Take each of your question mark icons that are on the dock and drag them off the dock to get rid of them. See if that fixes you up.
Now, if your hard disk no longer has an Applications folder in it, or the Applications folder is empty, you are going to have to reinstall OS 10.6 then do a software update to bring you back up to OS 10.6.8. You may be able to just go to the "optional installs" folder on the installer DVD and maybe all the stock applications are there -- I don't remember and I don't have an installer DVD handy to look. That would be way easier than doing a full blown OS reinstall. Also, as I recall, if OS 10.6 was on the computer when you bought it from the store, I think there should be an "extras" DVD that has a handful of applications that could be reinstalled from it, too.

I've just rented a movie on iTunes, and I tried to start it before the download finished, and now even though it has finished when I try to play it nothing happens. Is there a way to reload it without paying again??

I've just rented a movie on iTunes, and I tried to start it before the download finished, and now even though it has finished when I try to play it nothing happens. Is there a way to reload it without paying again??

I'm not convinced that starting it before it was downloaded has anything to do with it, you should be able to do that. I'd try restarting the computer and if that doesn't help, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

HT1349 Subscibed to imatch, have a reciept, iphone and ipad says I am not subscribed when I try to activate???

Subscibed to imatch, have a reciept, iphone and ipad says I am not subscribed when I try to activate???

Hello Kitter,
It may be that the Apple ID signed in on your devices do not match the Apple ID used to purchase iTunes Match.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
Cheers,
Allen

My firefox is not running- when i try to open it their appears.. "The exception unknown software exception (0xc0000417) occurred in the application at location

<blockquote>Locking duplicate thread.<br>
Please continue here: [[/questions/942433]]</blockquote>
my firefox is not running… when i try to open it their appears.. “The exception unknown software exception (0xc0000417) occurred in the application at location 0x78b2ae6e” ..what can i do..????
REPLY

If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:
*bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
See:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter
*https://support.mozilla.org/kb/Mozilla+Crash+Reporter
If you can't open Firefox then see:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter#Location_of_crash_reports
*http://kb.mozillazine.org/Mozilla_Crash_Reporter#Viewing_crash_reports
See also:
*http://kb.mozillazine.org/Firefox_crashes
*https://support.mozilla.org/kb/Firefox+crashes
Try a clean reinstall and delete the Firefox program folder before reinstalling a fresh copy of Firefox.
*C:\Program Files\Mozilla Firefox\
*http://kb.mozillazine.org/Installation_directory
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 17.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored in the Firefox Profile Folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

I transfered data from my old Mac, but now it tells me "No Access" when I try to open the files. How can I fix that?

I transfered data from my old Mac, but now it tells me "No Access" when I try to open the files. How can I fix that?

That's the problem, then. The files are under your 'old' user account. You should be able to access them if you log into your old account. However, that's not going to let you move them to your new user account. It's for situations like this that I always create a root user account (although I seldom access it). With a root user account, you can copy files from one user account to another. Note that someone may come up with a better idea than what I would use, but here goes.
Read http://support.apple.com/kb/ht1528 and set up a root user. Then you can transfer files from one account to another. If you like, you can delete this account after you've moved your files.
Good luck,
Clinton

HT1222 I need some help.... I Have the iPhone 4S and downloaded the new software (6.0) and everything seems great so far except when I try to open a link in safari from a different app (messages, Facebook, ext..) it glitches and won't load. Any advice?

I need some help.... I Have the iPhone 4S and downloaded the new software (6.0) and everything seems great so far except when I try to open a link in safari from a different app (ie..messages, Facebook, ect..) it glitches and won't load. The blue loading bar will just jump back and forth and the page will not load properly if at all....

It sounds like you may have multiple problems, but none of them are likely to be caused by malware.
First, the internet-related issues may be related to adware or a network compromise. I tend to lean more towards the latter, based on your description of the problem. See:
http://www.adwaremedic.com/kb/baddns.php
http://www.adwaremedic.com/kb/hackedrouter.php
If investigation shows that this is not a network-specific issue, then it's probably adware. See my Adware Removal Guide for help finding and removing it. Note that you mention AdBlock as if it should have prevented this, but it's important to understand that ad blockers do not protect you against adware in any way. Neither would any kind of anti-virus software, which often doesn't detect adware.
As for the other issues, it sounds like you've got some serious corruption. I would be inclined to say it sounds like a failing drive, except it sounds like you just got it replaced. How did you get all your files back after the new drive was installed?
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.)

IPad keeps saying invalid username or password when I try to open email

My iPad keeps saying invalid username or password when I try to open email

Are the email account's settings correct in Settings > Mail, Contacts, Calendars ? And did you set up the account manually on the iPad or did you sync the account's details to the iPad via the Info tab when connected to your computer's iTunes ?

Accidentally deleted firefox "profiles.ini" and now says firefox is already running when I try to open it.

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