Accidentally purchased Premiere Elements instead of Photoshop Elements (Software program..)

I purchased Adobe Premiere Elements 10 thinking it was a photo editing program.  It appears it is more of a movie editing program.  I am going to have to purchase something different for picture editing?
Subject was edited by: Ivan David

Hi,
The equivalent software for working with photographs is Adobe Photoshop Elements. Please see: http://www.adobe.com/products/photoshop-elements.html.
Cheers,
David

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