Accidentally subscribed twice to Adobe PDF and I need to cancel the recent subscription and have the
I accidentally subscribed twice to Adobe PDF and need the second subscription cancelled as well as the fees refunded
Gailm68577904 what version of Photoshop exactly are you trying to download? If you are wishing to evaluate Photoshop CC 2014 then please see Creative Cloud Help | Install, update, or uninstall apps for information on how to install.
If you are wishing to install Photoshop CS6 then the installation files can be found at Download CS6 products. If you have a registered serial number for Creative Suite 6 it will be available under your account at http://www.adobe.com/. You can find more details on how to locate your registered serial number at Find your serial number quickly.
Similar Messages
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I need to cancel my monthly subscription, i have tried to cancel a few days before but not succeed and then auto-renew my subscription. I almost want to delete my adobe account. I need to cancel my monthly subscription, who can help me?
Cancel the Cloud http://forums.adobe.com/thread/1439535?tstart=0 may help
or
Adobe contact information - http://helpx.adobe.com/contact.html -
signed up twice for adobe pdf export to word and still not working - anyone else have this problem?
In XI.
I can’t just export to word as I have done in the past in one simple click.
Convert to button is greyed out.
Now I have to save the pdf file on c drive when I am in outlook…then goto export pdf file…then find file then export to word.
I bought new computer with windows 8 (which is awful) and then bought pdf export again…
Any thoughts on how I can get back to one simple click again when I open a pdf file from an email in outlook?
Thank you,
Mike -
Hello I was charged twice for adobe story plus, I need this problem corrected and a refund issued for one of the subscription charges, I tried chatting with Adobe and they were unable to help me. Where is email support?
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html -
My old computer crashed and I am trying to download Adobe X Pro on my computer. I have tried to download and the only download I can find is the Adobe XI Pro. Any help would be appreciated. I have the product key but it's not deactivated on my old computer.
if you need to deactivate, contact adobe support
https://helpx.adobe.com/contact.html
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'. -
I have just downloaded a copy of Photoshop and Adobe Bridge CS4 onto a second laptop I recently purchased. However the font size of the menu bar/tool bars is extremely small. My other laptop also has a copy of CS4 but it does not have the extremely small font size. Could you please tell me how to increase the font size in the menu/tool bars?
You can't. Any version before Creative Cloud does not support high-DPI displays and that is just that. If you cannot adjust the system's screen resolution and so on, then there is nothing you can do.
Mylenium -
So I accidentally purchased 20,000 coins from hanging with friends for $99.00 and I need to cancel that purchase. How do I do that
Welcome to Apple Communities
Contact with iTunes, but probably Apple won't refund you -
I have a tolino vision 2 and cant copy the e-books from my pc to the tolino. I have the same adobe ID for the tolino and for the PC. I get the message I'm not authoriesed to copy, and/ or my adobe ID does not fit/match to the one at my PC. What can do? Can someone answer in German?
I suspect you will want to ask your question at the forum for Adobe Digital Editions which is eBook, eBook reader device focused.
Be well... -
I have a new computer and I would like to transfer the adobe pro to new computer. Problem is I do not have the install CD anymore..
Hi Matt,
Here is info on downloading Adobe applications: Help | Download, install, update, or uninstall apps
Does that help?
Thanks,
Kevin -
my hard drive crashed on my MacBook Pro crashed and I need to get my CS5 up and running on the new hard drive. I copied what I could onto an external hard drive but when I drag and drop I get directions to uninstall but the uninstall folder I have does says it is an alias that is no longer present. I get error 6. I would like to get my software up and running on the laptop again please
If you subscribed to iTunes match the songs are kept in icloud. If you didn't but you did save the actual iTunes library folder which should include the music, video, etc. you should be able to just drag this file back to your machine in the same place and when you open iTunes it will give you a chance to identify the iTunes library folder.
You can test this to find out if you saved the media files or not and don't need to attach your nano to do it.
You are correct that once you connect the nano it will clear the existing files from it and sync it with the new iTunes library.
If you don't have the media files i'm not sure if/how to get them back on a windows ipod. I have everything backed up regularly because of the horror stories I have seen & heard. -
Bridge 5.0.2.4 with camera RAW 8.4.0.199 ON a MAC 10.10.1. Trying to update to camera RAW 8.7 to get my canon 7dMK2 raw files to work. But the updater say I have the latest update! Witch I clearly don't have . And my Photoshop have to different camera RAW plug-ins. The old 8.4 and the new 8.7. But it doesn't work. Have removed and reinstalled several times. What is going on? Why can't I update bridge to the latest version 8.7 or read my raw files from the Canon 7dmk2?
Try this:
http://blogs.adobe.com/crawlspace/2011/03/keeping-photoshop-up-to-date.html#notconnected -
My computer crashed and I need a new serial number. I have my product key
My computer crashed and I need a new serial number. I have my product key
Duplicate thread http://forums.adobe.com/thread/1204907
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My iPod is locked in the portrait mode, I have the portrait orientation unlocked, I restore it twice but no help.
I'm surprised that the restore does not fix it, which leads me to think that one of two things is going on:
One, your acceleromter has malfunctioned. The only fix for this that I know of is to take it to a Genius Bar at an Apple Store.
Two, you might not be holding the iPod Touch properly to make orientation work. You have to hold it vertically when you turn it if you want the orientation to change. The iPod should not be parallel to the ground, but perpendicular.
Three, you may misunderstand how to manage the orientation function. When you bring up the running apps tray at the bottom, do you see the lock in the middle of the circular arrow? If you do, the orientation is still locked. tap it to make the lock disappear, and then open an app and see if it changes orientation
See the two images below for locked and unlocked statuses.
UNLOCKED:
LOCKED: -
want to install Indesign on my new computer but am having trouble. First bought CS2 in 2009 and upgraded to 7.5 in 2011. I have the serial numbers for both and was able to use it on my last computer. I don't use Indesign that often but there are some projects that it's good for. Where do I start?
Lchrichton123 what version of InDesign specifically are you wishing to install? You can find links to the installation files for the majority of Adobe Creative software titles at Other downloads
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Hello,
Upon opening CS4 on my iMac I get the message an unexpected and recoverable error has occurred because you do not have the necessary privileges...then PS Exits. I am running OS Mavericks. If I switch to another Admin user account, the problem does not persist and I can run CS 4 with no issue.
I am pasting the text below from the error report. Any help determining the issue would be great. I read a ton of threads about this, but it seems each person has had a different fix result. I have not gone the route of reinstalling OS, but will if needed.We just tried reinstalling Mavericks and it did not fix the problem. Tried uninstalling all Adobe CS4 and reinstalling again. There is an error report, but this thread will not let me post it without it saying it is SPAM
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