Accidently Bought Something

I accidently bought a music video on iTunes, and I can't find the receipt. How can I exchange the purchase?

sorry but ...
roaminggnome wrote:
"CANCELLATION POLICY
All Sales are final. The iTunes Store service commences immediately when you begin to download content from the iTunes Store and you will not have a right to cancel your contract once the service commences."
http://www.apple.com/legal/itunes/ca/terms.html
JGG

Similar Messages

Is it possible to get your money back, if a child accidently bought something in AppStore?

Yesterday a little boy was playing with my Ipod touch and today i received a receipt, which told my that I had used 300 DkK on a game called Farm Story. Is it possible for me to get my money back, when it was a mistake or will I just have to pay for this wrong purchase? I have not been abble to find any kind of way to get support on Apple's homepage, therefor I hope that one of you will help me. (:

Purchases through the different Apple Stores are considered final with no refunds
iTunes Store: All Sales Are Final
http://support.apple.com/kb/HT3641
iTunes Store Terms and Conditions
http://www.apple.com/legal/itunes/ww/
You can contact Billing and explain your situation. Perhaps they can assist you.
Mac App Store Support
http://www.apple.com/support/mac/app-store/
On your iOS device, go to Settings/General/Restrictions to block future in-app purchases.

Ok my itunes on my ipod said i bought something and i didnt, ok my itunes on my ipod said i bought something and i didnt

ok my itunes on my ipod said i bought something and i didnt can anyone tell why this is

iPod's iTunes never said things like that and if you've bought something a confirmation dialog will appears so it cannot be an accident and you can cancel/approve it. So what was the message again. Describe what exactly happens.

I accidently bought a book in the wrong language, swedish, I dont speak swedish. How can I change it to English?

I accidently bought a book in the wrong language, swedish, I dont speak swedish. How can I change it to English?

Try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that book, click the arrow to the left of it, click the 'Report a Problem' button :
and then the 'Report a Problem' link on its line :
and select 'inadvertently purchased' as the problem and fill in the details (iTunes support should reply within, I think, about 24 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes, which it is currently doing for me) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption.

I have a problem, my ipod wont let me update anything. because my little brother bought something when my credit card had no money on it, how do i make this go away

i have a problem, my ipod wont let me update anything. because my little brother bought something when my credit card had no money on it, how do i make this go away

You need to add a valid payment method to your account. Purchasing and redeeming an iTunes gift card will work

I just bought something via my debit card but since i set my payment menthod to none and now i cant set my payment information back ...Its declined my card how i can solve this problem thankyou

I just bought something via my debit card but since i set my payment menthod to none and now i cant set my payment information back ...Its declined my card how i can solve this problem thankyou

I think the problem lays with Last.fm. I had the same exact problem as you. In your processes screen, end the task "lastfmhelper.exe" Last.fm still scrobbles. The tracks don't skip, although I notice there is still a bit of a lag in the first part of the song - but if you can deal with that, no skipping. I think you will have to end that task everytime you boot up your computer, or uninstall last.fm completely until they fix it; it is a bug in their software, as opposed to iTunes.

HT2729 I bought something in a game for 5$ and didn't get anything but I was charged. This is happening more and more and I don't know what to do. Can anyone help me?

I bought something in a game for 5$ and didn't get anything but I was charged. This is happening more and more and I don't know what to do. Can anyone help me?

have you contacted the developers of the games to let them know?

Card ani recently bought a giftd i spent some money in a game. i mean i already had the game and i bought something in the game. but i=when i checked to see if i got it,it took my money and i didnt get what i bought

I recently bought an itunes card and i spent some money in a game. i mean i already had the game and i bought something in the game. but when i checked to see if i got it,it took my money and i didnt get what i bought. please help.

Contact iTunes using these instructions
How to Get a Refund from the App Store

Hi, I by accident bought a book in the IStore, but I could stop the download. So I didn´t receive the book yet. How can I cancel the purchase? I don´t want this book and so I don´t want to pay for it.

Hi,
I by accident bought a book in the IStore, but I stopped the download.
So I didn´t receive the book yet.
How can I cancel/reverse/countermand/recind the purchase?
I don´t want this book and so I don´t want it and so I don´t want to pay for it.
Thanks

Hello cocoonfire,
The best thing to do would be to contact iTunes Store support directly to see what can be done.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
To report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Regards,
Sterling

I by accident downloaded something call geniel. How can I get rid of it?

I by accident downloaded something call geniel. How can I get rid of it?

You installed the "Genieo" malware. The product is a fraud, and the developer knowingly distributes an uninstaller that doesn't work. I suggest the procedure below to disable Genieo. This procedure may leave a few small files behind, but it will permanently deactivate the malware (as long as you never reinstall it.)
Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Step 1
Triple-click anywhere in the line below on this page to select it:
/Library/Frameworks/GenieoExtra.framework
Right-click or control-click the line and select
          Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.
If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder should open with an item named "GenieoExtra.framework" selected. Move that item to the Trash. You'll be prompted for your administrator password.
Move each of these items to the Trash in the same way:
/Applications/Genieo.app
/Applications/Reset Search.app
/Applications/Uninstall Genieo.app
/Library/LaunchAgents/com.genieo.completer.update.plist
/Library/LaunchAgents/com.genieo.engine.plist
/Library/LaunchAgents/com.genieoinnovation.macextension.plist
/Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist
/Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client
/usr/lib/libgenkit.dylib
/usr/lib/libgenkitsa.dylib
/usr/lib/libimckit.dylib
/usr/lib/libimckitsa.dylib
~/Library/Application Support/com.genieoinnovation.Installer
~/Library/LaunchAgents/com.genieo.completer.download.plist
~/Library/LaunchAgents/com.genieo.completer.update.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those listed above, move them as well. Some of these items will be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
Restart and empty the Trash. Don't try to empty the Trash until you have restarted.
Step 2
From the Safari menu bar, select
          Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including ones called "Genieo" or "Omnibar," and any that have the word "Spigot" or "InstallMac" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Your web browser(s) should now be working, and you should be able to reset the home page and search engine. If not, stop here and post your results.
Make sure you don't repeat the mistake that led you to install this trojan. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad has a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If youever download a file that isn't obviously what you expected, delete it immediately.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that this Internet criminal has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
Finally, be forewarned that when Genieo is mentioned on this site, the attacker sometimes shows up under the name "Genieo support." He will tell you to run a fake "uninstaller." As he intends, the uninstaller does not completely remove the malware, and is in fact malware itself.

I accidently bought the clean version of an album, how can I get the explicit version?

WIthout making sure it was the explicit I accidently bought the clean version and was hoping that there was some way to trade.

You simply have to buy the correct version.
You could then try to report a problem through the Account section in itunes, ie say that you brought two by mistake.

Whenever I opened Firefox Start Page, all my bookmarks were displayed on the left side. I accidently hit something, and now all my bookmarks are gone. Help.

Whenever I opened Firefox Start Page, all my bookmarks were displayed on the left side. I accidently hit something, and now all my bookmarks are gone.

Firefox has a Bookmarks Sidebar you can open and close using Ctrl+b. That's pretty easy to hit if you're trying to bold something, but if a website doesn't intercept it, then it affects your sidebar.
Was that it?

HT1918 I bought something with a credit card and it told me to contact iTunes support to complete the transaction. What do I do?

I bought something with a credit card and it told me to contact iTunes support to complete the transaction. What do I do?

Use this Link to contact iTunes Store Support for your issue...
Apple Support iTunes Store Contact Us

Er so i bougi bought something from game the game is Deer huntht some golds and app store took money from my visa but i didn't find any golds that i bought ! please any help or how can i use the gold or restore the money? thank you

i bought something from game the game is Deer hunter i bought some golds and app store took money from my visa but i didn't find any golds that i bought ! please any help or how can i use the gold or restore the money? thank you

If you've been charged but not received the item then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com

HT1933 I bought something trough Itunes ans need a refund cause was the wrong item.

I bought something trough Itunes ans need a refund cause was the wrong item.

Contact the support staff for the stores, all one group, at: http://www.apple.com/emea/support/itunes/contact.html

Accidently Bought Something

Similar Messages

Maybe you are looking for