According to 800-MY-APPLE, if you bought a 1.1.2 Touch after Macworld...
what I was told was NOT to buy the upgrade from iTunes (I'm currently involved in a situation where I did this exact thing w/ a Touch i bought the day after jobs' announcement). The guy I talked to said there's an "internal" something-or-other that they will set up to get the 1.1.3 update to you free. Apparently, you would call in, give them the serial, they would do something with that serial and the next time you hooked into iTunes, it would update "free." Having already taken the other course, I cannot vouch for this, but he seemed to have readily accessible info (i.e. he didn't go to a manager) suggesting this was the new SOP.
So, bottom line, call before you pay for (maybe even download) the 1.1.3 update. And I'm assuming this would apply to retail purchases, not just Apple online. If you have already paid the $20 for the update and you purchased after macworld (or maybe even 14 days before) please call and politely ask for a refund. Your granny wasn't lying when she said "you get more flies with honey than vinegar."
Please do not use this thread as a place to air your complaints. I am merely posting as a service to the community.<</div>
Having already taken the other course, I cannot vouch for this
That would mean I have not done this.
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