Account authorization please help
when i log into my itunes acount information to see about my accounts i have authorized it says i only have 4 but some of my songs in my library "that i have checked the info on and are purched from this account" say that they have been autherized 5 times already and i need to unauthorize. i cant unauthorize all because my account only says four computers please help
send an email to the iTS customer service using this form and ask the folks there to help you sort it out.
JGG
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Sorry.
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I could not sign in my account. Please help.
<Email Edited by Host>1. Delete Caches.db
Close all windows and quit all applications.
Hold "option" key down and click "Go" menu in the Finder menu bar.
Select "Library" from the dropdown.
Library > Caches > com.apple.Safari > Caches.db
Right click the Caches.db file and select "Move To Trash.
Close windows and relaunch Safari.
2. Empty Caches
Safari > Preference > Advanced
Checkmark the box for "Show Develop menu in menu bar".
Develop menu will appear in the Safari menu bar.
Click Develop and select "Empty Caches" from the dropdown.
3. Delete Cookies
Safari > Preferences > Privacy > Cookies and other website data:
Click “Details” button.
Remove all cookies except the ones from Apple, your ISP and banks. -
Hi, I already installed photoshop trial version and three weeks later I paid on-line for 300 Baht for buy it but it still ask me to join and pay for it. How can I update it in my log in account. Please help.?
You do not buy Photoshop for 300 baht, you are renting it for that much a month. You set up an account with a valid credit card and to see if it is active, you go here. https://www.adobe.com/account/my-products-services.html Look under my Subscriptions.
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Hi! I am so stumped with having multiple Apple ID accounts. I did this not knowing what I was doing and now I can not update my iPhoto app because it tells me to log into the account that I used to purchase it. I thought I was trying to do this but I can't get anywhere.
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FloraHi Florafromco,
You can view your iTunes Store account and request assistance by following the instructions below:
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
I hope this information helps ....
The following article will provide a little more information regarding using multiple Apple ID's:
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
I hope this information helps ....
Have a great day!
Have a great day!
- Judy -
My husband and my itunes have been disabled. Our credit card was stolen and I think there was some theft to our itunes acct too.
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<Edited by Host>iTunes probably detected the unauthorized activity on the accounts and disabled them for that reason. These forums are just for other Apple users, so no one here will have the power to re-enable your account. You should contact iTunes Support: http://apple.com/emea/support/itunes/contact.html.
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Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
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The other option is the ExpressLane at https://expresslane.apple.com and then iTunes, iTunes Store, Password and Security Questions, Forgotten Security Questions and then you have choices for making contact but those are still limited to calls or rescue email. So this comes back to the same problem if you cannot call or receive an email.
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Account Hijack - Please help I've really run out o...
I'm posting here out of desparation. I've filled out the long and unrewarding contact by email form several times. But have never received a response. Once I received a we need more infomration form, but upon completion my request just disappeared into a black hole.
About 72hours ago my account was hacked and hijacked by an 'ethical hacker'. He changed my regstered email account and password. He's since been fishing my contacts for FTP passwords, email accounts and any other sensitive information he can find.
I have tried 5 0r 6 times to send an email via the contact forms to GET MY ACCOUNT SUSPENDED, I've told all me friends to block and report the hacker, but still sykpe allow him to continue.
Where should I go with this?, obvoulsy the account to which I refer is not this one, but I don't want to list the name here on an open forum.
Please help, any advice is much appreciatedJust open the link below to report your hacked/stolen account. Select Security and Privacy as Help Topic and Identity Theft/Account Takeover as the Related Problem. Then Click the Continue Support Request button near at the bottom of the page.
https://support.skype.com/en/support_request?needsLogin=false&topic=****************241&problem=****...
I think customer support usually reply within 24 hours (but could be longer in certain cases). They may also require you to provide some information to verify that you are the real owner of that account, before they can possibly assist you in regaining access to it.
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
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I was having issues accessing my sub Account {edited for privacy}. I called support, after several attempts to reset the password the asked to remote access my laptop, after more failed attempts, I was told the sub-account had been disabled and could no longer be accessed nor restored. My husband has very important work documents stored in that email. Is there really no mode of restoration?! Please help!!
Hi RCain1510,
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.
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