Account Balance too high and won't let me make any...
All of a sudden couple weeks back I was seeing $4.26 million in my Skype account although I recharged my account with $5.00. And it is still showing up on my Skype account and it's still a mystery. However, the biggest challenge that I am having as of now is making calls from Skype which have come to a stand by since I cannot make any outgoing calls wherever it is chargeable. Not sure what happened but since I started seeing this huge credit balance on my account, my outgoing PAID calls seems to have been blocked. There is no customer service no that I could reach out to, but I need this to be resolved at the earliest. Also I didn't utilise all of my balance so not sure where did that balance vanish. I would really appreciate a quick response. Thanks, Sandi.
sandi.bagchi wrote:
However, the biggest challenge that I am having as of now is making calls from Skype which have come to a stand by since I cannot make any outgoing calls wherever it is chargeable. Not sure what happened but since I started seeing this huge credit balance on my account, my outgoing PAID calls seems to have been blocked. Also I didn't utilise all of my balance so not sure where did that balance vanish.
Hello and welcome to the Skype Community!
Your account shows that you have used up your last credit purchase made on 08/02/2014. To be able to make calls again you'll need some more credit. I'll check out the other aspects and advise.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.
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