Account been Hacked

Hello my apple account has been hacked, bcoz i got an email and it say I purchased some games and I didn't... and now I change my password and i even change my primary email address, and I can't even download a free games now from itunes bcoz it tells me that my payment method is been decline bcoz I have remaining balance that i need to pay, so it means once i pay that games that i didn't purchased it will be go back to normal now? please help me thank you...
John

Hey johnburks2014,
Since it sounds like you received an email invoice, I'd report the issue directly through your email:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Regards,
David

Similar Messages

  • Has my friend's iChat account been hacked? Has mine?

    I have been using iChat with an AIM account with iChat for years and have never seen anything like this.
    I just received a chat message in iChat from somebody on my buddy list - but it wasn't my buddy. It was somebody wanting me to join a sex web cam site.
    Has my friend's iChat-or-AIM account been hacked? Has mine?
    Is there a way of reporting it?  I don't know if he uses an Apple account or an AIM account. Either are possible with iChat.
    I couldn't find a way of reporting the abuse on the AOL site. All their contact forms and phone numbers are for paying AOL members only, and I was unable to post in their forums. In the meantime, I set my iChat privacy levels to only allow buddies to access and removed my friend from my buddy list.
    Advice is welcome.
    Thanks,
    doug

    Hi,
    You should know who is contacting you fro the Chat Window itself.
    It's title will either be the Screen Name of the Contact or the Real Name if they are in your Address Book.
    Either way the Screen Name will also shows as the Grey text info at the top of e Chat Area.
    The Apple IDs ending in @mac.com and @me.com (from MobileMe) are valid AIM names.
    You can see the Screen Name of someone in your Buddy List by mousing and holding over their Entry.
    This may display two or more names if you have them listed on their Address Book Entry.
    They should change their Password, either at AIM if it is an AIM Name or via iForgot for Apple ones.
    Then change it in iChat so it will then log in
    Next, no matter what sort of AIM valid name it is they should go here and Log in.
    Next they could use the Lifestream option and set the Privacy Level they want.
    Repeat for the Actual Privacy setting.
    It used to be possible to Create a Display Name in the Registration Process  (It was a one page deal where you could see it)
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    If this is the case then changing the password should help
    You/he can also go to IChat > Preferences > Accounts and deselect the option for Multiple Logins.
    If another computer (Or app) is logged in when you next start up iChat you will get a Text chat from AIMSysMessage (An automated response from the AIM servers) asking if you want to Log the other login out.  Reply with a 1 (type just the 1 and hit enter) will log the other instance out.
    I spent some time searching the AIM/AOL help pages and using Google to see if I could find anything but only came across prompts on how to do it on the AIM for PC app.
    9:17 PM      Tuesday; July 5, 2011
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
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  • Has my iCloud account been hacked?

    Hi,
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    many thanks
    (I hope my english is fine enough)

    What you have experienced, though annoying, doesn't necessarily mean someone has hacked your account, though if you were finding that you were blocked because the sending limit had been reached that might indicate that you had been hacked.
    What can happen is that when people receive emails which appear to come from their own address but they haven't sent they naturally tend to be concerned: however it's most unlikely that anyone has hacked their account, they've just been targeted by one of two common spammers' techniques: both arise because it's all too easy to forge the 'from' address on messages to be something other than the real one.
    There are two methods. One is that the sender has forged the 'from' address to be the same as the 'to' address (so other people will see it coming from themselves, not you), presumably in the hope of confusing spam filters. It's harmless, if extremely annoying. Delete it (never ever answer spam or try to unsubscribe from it), and you don't need to be worried about it.
    The other problem is that a spammer is forging your address as the 'from' address on a whole batch of messages. The first thing you hear about this is when you start getting bounce messages because the spam has been sent to non-existent addresses and is being bounced to you. There's no point at all in responding to it. It's infuriating but normally stops after a bit as they move on to another forged address.
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  • My Skype Account been Hacked, and I can't seem to ...

    Hello, 
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    You got a Flash SMS. Someone or prankster use a tool.
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    http://en.wikipedia.org/wiki/SMS#Flash_SMS

  • Has my Apple account been hacked?!

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    I defintely DID NOT change any account info or purchase a gift certificate.... have I been hacked??
    I immediately reset my password but now I'm scared I'm going to be charged for something. I also checked my online banking and nothing is waiting to be taken out of account.
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    The second email was sent from: [email protected]
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    What should I do???

    UPDATE: I've just had a pop up on my iPhone which says:
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    NO I DIDN'T!!
    This has happened after I just changed my password......

  • My account been hacked

    I need help to get back to my acct. someone changed my email on my acct. now I can't get to it.

    you can visit the link below for suggestions regarding hacked/compromised accounts;
    http://community.skype.com/t5/Security-Privacy-Trust-and/Suggestions-on-how-to-handle-Hacked-Skype-A...
    IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
    ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
    SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
    | skypefordummies.blogspot.com | 

  • Has my account been hacked?

    Jst had call on Skype.  Computer voice told me a number, which it said was my computer number tho it happened so quickly I don't know if this was right or not.  Said my speed was slow, but my main worry was that it said something was wrong with my security.  Told me to log on to www.helpips. (I think this was what it said) Was this genuine?  Should I go to this website? 

    please visit the thread below for instructions and suggestions on how to deal with such unwanted and suspicious activities;
    http://community.skype.com/t5/Security-Privacy-Trust-and/How-to-Handle-Suspicious-Calls-Messages-and...
    IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
    ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
    SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
    | skypefordummies.blogspot.com | 

  • Apple ID been hacked?

    Suddenly my old apple id (the one that is not my email address like for icloud) is not working with the password I have always used. When I went in to reset the password, I put in my birth date and it said it was wrong. Then I tried the email option, but have received no email from apple. Has my account been hacked? If so, what do I do?

    Manage your Apple ID here:
    https://appleid.apple.com

  • Hi Apple support, my name is Derek Turner and I have been hacked through a friend's email account and I wish to know if 1. I can clean my email list of names and account with software and 2. How is it possible to delete emails that are still coming back

    Hi! My name is Derek Turner and I have been hacked through a friend's email message to me which I opened unsuspecting any danger.  Initially, he sent me an 'attention' or warning email with a link which I tried to open but it could not be opened, so I left it not knowing what it was all about at the time.  Later, I received another email from him (probably the hacker) and opened a 'not very pleasant' web site.  It did not twig with me at the time as I am a bit new to this type of thing but when I mentioned it to my wife she immediately said that I had been 'hacked'.  By this time it was too late, and it infected all my email addresses!  I would be grateful if you may know if there is software that I can use to clean up my email account and if there is anything for iPad minis that can prevent this happening in future? (Malware, Firewall?).  I am also getting emails back that relate to the hacker and I cannot 'delete' them from my iPad, only on my PC!  Any suggestions?
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    Derek Turner,( a very new iPad mini user!)

    Hi,
    I don't think that can be solved by any advice the regular posters could post here.
    I would go back to Apple and explain the situation (again).
    I would also consider closing the account (Apple rarely seem to do this as accounts are never deleted but just closed).
    I understand this may cause issues for things purchased in iTunes and the App Store which my include Restoring the OS at some point.
    8:20 pm      Tuesday; September 16, 2014
    ​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • My apple ID has been hacked so I had to create a new account, how can I get my old account back??

    My apple ID has been hacked so I had to create a new account, how can I get my old account back?? My iPhone and iPad are linked to the account i lost

    freedone wrote:
    Great! Yes mysterious is best way to describe internet eh lol. It could be that I have asked other questions that had absoulutely no relevance to the current q,  onto previous questions. So I am going to look thru them all..
    I did say m i s c h i e v o u s  didn't I? Mysterious it is though too.
    Regarding the latter, I have some tips for searching... (WARNING: I don not have a high opinion of the Forum Search abilities)
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    https://discussions.apple.com/search.jspa?type=discussion&q=Great!&author=%2Fpeo ple%2F946207&sort=updatedAsc
    The above is what is called "Space Search"
    I used the first word of you above post " Great! " with a couple of filters applied - found this thread and one other
    If you can think of any term you may have used, it may be of some benefit to use this search
    ELSE
    I am VERY fond of Google "Site Search" for all of Apple.Com and its subdomains...
    a mere search for your username with quotes no brackets [ "freedone" ] yielded 313 results - but there IS another username "freedoneb" that may take up some of that real estate
    https://www.google.com/?gws_rd=ssl#safe=off&q=%22freedone%22+site:discussions.ap ple.com

  • My apple id account was hacking.  My password has been changed.  how do I retrieve my password?

    my apple id account was hacking.
    My password has been changed.
    how do I retrieve my password?

    Call Apple and ask for Account Security. http://www.apple.com/contact/

  • How can I get my 25 pounds back. It's been stolen fom my itunes account to buy KingdomConquest stuff. I' ve been hacked via itunes - I had a prepaid card in there.

    How can I get my 25 pounds back. It's been stolen from my itunes account to buy KingdomConquest stuff. I' ve been hacked via itunes - I had a prepaid card in there.
    I work in it, am very careful, and this is the first time since 1985 when i starter using i.t. That i've been hacked. Thank you apple. It seems like a very common problem with apple.
    What's the email address i should use to get my money back and report it ? As usual the apple phone lines don' t answer, an they make life as difficult as possible for anyone to gt redress.

    It's most likely not you, no matter what they say. I have noticed a LOT of fraud with itunes, even with my own account. One time I caught them doing a database restore. I know this because my password automagically reverted back to an old one! I'm an IT guy who helped design DOD classified networks in the mid-pacific. I know security. The best protection for this is to NOT have a credit card listed in iTunes. Use iTunes cards ONLY. It's a pain, but until they step up, it's all you got.

  • HT5787 My apple id has been hacked. hacker has changed all information in the apple id so I can not change the password. Account information from the apple id created is still in my mail. How do I regain apple id. Thanks

    My apple id has been hacked. hacker has changed all information in the apple id so I can not change the password. Account information from the apple id created is still in my mail. How do I regain apple id. Thanks

    Contact Apple support: Apple ID: Contacting Apple for help with Apple ID account security

  • HT201303 Hi my iTunes account has been hacked by someone in Canada, they downloaded a game called "Game of War fire age" the game is free but the in app purchases are up to £69.99 each time for gold I am very concerned about the security of ITunes at this

    My iTunes account has been hacked via Canada according to an email from apple some one in china tried a few weeks ago but failed.
    I changed my password a couple time now but it seems that someone has hacked it and downloaded a free game called "game of war fire age" as I said its a free game but the in app purchases can be up to £69.99 per purchase of gold?
    This is a worrying thought that my account has been compromised and I am unsure of what to do about it.
    I would like to open a new account but would I be able to transfer all my purchases over to a new account any advice is welcome many thanks for your time.

    i recieved the same email with the same game and it also stated the purchase was from canada i have revieved a few other as well and am concerned i have changed my password a few times now but i still revcieve emails and am very worried. i recieved the email near the date this question had been put up
    however i do not know how they are downloading apps as my credit card details need verification when i download anything , any help would be much appreciated.

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