Account blocked - can a moderator please help me w...
Hello everyone,
Can someone please help me escalate my problem to a person from skype support that actually will listen to me?
I have tried to solve the problem with first-line support, to no avail.
My account was blocked last week, and I contacted support, which resulted in going nowhere.
The storyline:
- In the last year I was rarely using skype for calling phones (though I regularly use it for skype-to-skype calling) - mainly because I have a good offer from a local operator. However, last week this solution temporarily failed. I saw I still have credit in my skype account, so I tried to call a phone by skype. First time it gave me "destination is temporarily blocked". I thought it is a sort of a technical issue, so I tried the number many times, with no success. Next day it gave me "account blocked".
- Then I contacted support, and each time they came with ridiculous answers like "increased number of fraudulent calls to that number", or " your transaction has been carried out with a fraudulent credit card ", without giving me the opportunity to prove these are false. After that they seem to have closed the ticket, without any explanation, or solution.
I am really disappointed by skype. The time I most needed their service, I didn't get it. And it seems support does not care about customers at all.
Please disregard the above request - the problem was solved today.
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my skype name is tootschtootsch wrote:
My SKype Account got blocked this morning
Please file with Customer Support.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
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