Account blocked even though we never used the acco...
I got this email but I had just created the account on skype for business. I don't understand what we did wrong. We can't buy any subscribtions or anything. It's the name of our company and we have done nothing wrong. How could we have done something against there terms of use or policy if we never even used skype account?
Please help.
Hello Bunnyleaf,
Thank you for contacting Skype Customer Service.
We understand you wish to know more about your Skype account status.
In accordance with paragraph 11.2 of the Skype Terms of Use we have terminated your right to use the Skype software, and have prevented any further access to your Skype account.
As we mentioned before, Unfortunately for the time being it must remain suspended until further notice while we continue to investigate whether the activity that has taken place within the account has violated our Terms of Use:
www.skype.com/go/tou
We would like to thank you for your understanding.
Best regards,
Martina S,
Skype Customer Support
I think you can contact the customer support again and request them to reconsider your case. this time, include as much relevant information possible which you think can help explain or clarify your side. However, if the customer support decides that it may be necessary to keep your account restricted for the time being, I think you may have no other choices but to wait.
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I have an Ipad1 and an Ipad2. The Ipad1 cannot connect to my wifi and indicates the password is incorrect even though I am using the same password for the Ipad2??
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
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5. Renew IP Address: (especially if you are droping internet connection)
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~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
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~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
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~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
even though i have used my camera, when i click at the bottom left to view my captured images the app closes. when i go to "photo's" the app either fails to open or says i have no photos. what am i doing wrong? i have owed an iphone for 3 years and this has never happened.
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Screensaver engaging even though I am using the computer
This is a weird one.
My screensaver keeps launching even though:
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Any ideas? I upgraded the OS from Leopard to Snow Leopard several months ago and noticed the problem beginning then. At first it was very sporadic, but clearly while I was using the computer. Tonight it started activating and re-activating over and over again even though I am sitting here working!You may have already checked this out - but check if you have any "Hot Corners" set for the screen saver. A friend of mine found that his son had messed with his computer and set the bottom left corner of his screen as a hot corner - and every time the cursor moved into that corner the screen saver opened up. It drove him crazy until tracked this down.
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How do I rent a move using moneyin my iTunes account. I had to enter the iTunes gift ard code to open the account several months ago, but never purchased anything with it. When I entered this code to rent a movie, the response was that it was redeemed. What am I doing wrong?
If you've already redeemed the card onto your account then its amount should be on your account - a card can only be redeemed once.
To rent a film, find the film in the store and (if the film studio has made it available as a rental in your country) click on its Rent button. If you are beig prompted to review your account and enter credit card details then see if this post from mountaingoatgirl lets you do so without entering card details : https://discussions.apple.com/message/24303054 . If that doesn't work then you should be able to remove your card's details after entering them.
As long as you account's balance covers the rental cost then only that should be charged. How purchases are billed : http://support.apple.com/kb/HT5582
When making purchases, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits; your credit card or PayPal account is then charged for any remaining balance. -
On being prompted to create a new back-up on my Mac by Time Machine I lost a year's worth of back-ups. The crazy thing is tht on my ProBook I still have them even though it uses the same Time Capsule, which to mind mind they are still there on the Time Capsule. Has anybody else had this experience or has any suggestions how I can retrieve the info on my Mac? Any help gratefully accepted! Thanks
cafranklyn wrote:
On being prompted to create a new back-up on my Mac by Time Machine I lost a year's worth of back-ups.
You might find useful advice on this Web page: Time Machine Troubleshooting, particularly item C13.
The crazy thing is tht on my ProBook I still have them even though it uses the same Time Capsule, which to mind mind they are still there on the Time Capsule.
Not necessarily. Each Mac using a particular Time Capsule has its own set of backups that are independent of those of any other Mac.
Has anybody else had this experience or has any suggestions how I can retrieve the info on my Mac?
Why are those backups so important to you? My advice is to move on and live without them. -
I am working fine with iCloud on my iPhone and iPad. I tried to sign in to iCloud app on my PC and it asks for my Apple ID. I use the same Apple ID I'm using for my iTunes and Appstore purchase. It keeps telling me that there's a server error. Might have something to do with the fact that I live in Israel? What is it?
You must setup a new account on a Mac or an iDevice, then you can sign in from a PC. You cannot create a new iCloud account using Windows.
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My screensaver keeps turning on even though I'm using the computer
My screensaver keeps turning on very quickly, even when I'm in the middle of using it. I can be typing a sentence in Word and it'll try to go to the screensaver. The screen will go black, but as soon as I type something it goes back to a regular screen. The preferences have the screensaver coming on after 15 minutes. I don't understand what's going on. The only thing I can think of is that I recently installed Air Display which is used to make my ipad an extra monitor, but turning the application off doesn't solve the problem. Also, there's nothing in the preferences for the application about screensavers.
Go to System Preferences / Desktop & Screen Saver.
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Take the steps suggested in this article.
http://support.apple.com/kb/HT2090
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Choose the method for:
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Cannot cannot to the network even though I am using the correct password
I cannot connect to the network even thought I am typing in the password on my belkin router
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
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4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
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~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
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Another Fix For iOS 6 WiFi Problems
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Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
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http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
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http://www.youtube.com/watch?v=XsWS4ha-dn0
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~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
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http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
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http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
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iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
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http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
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http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
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http://thehowto.wikidot.com/wifi-connect-ipad
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Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
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~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
I updated my iPhone 4 to iOS 5. All my ringtones, music, apps, movies, etc were removed from my iPhone. They are still available in iTunes but will not sync to my iPhone. I turned on iCloud. How do I get my data back to my phone without starting over from scratch?
What fixed it for me:
On your computer, open iTunes > My iPhone (or whatever name you gave your iPhone) > "Music" page
Uncheck "Sync Music"
Click "Sync" button (bottom right)
Let it run and finish
Uncheck the box for every song, playlist, etc.
Click "Sync" button (bottom right) (This step may be unnecessary, but I did it and got the result I wanted.)
Let it run and finish
Check the boxes for the music you want on your iPhone
Click "Sync" button (bottom right)
Let it run and finish
See if that doesn't work for you. I tried a lot of things that did nothing, but this seems to have fixed it, and quickly. -
I've tried everything... Turning it off and on, rebooting, opening the document on iCloud... It continues to tell me the document "can't be opened". Help!! This is a really important document
I'm not sure if this will help, but I had the same problem. My password was correct.... I was going crazy. One time I typed the password and automatically touched the space bar after the word before I hit " Done" and it worked. I'm not sure why a space is part of my password but that must have been how I set it like typing a sentence it's just automatic. Good luck!
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Anyone else having a problem with the iphone4s locking and not letting you in even though you keep using the only code you have entered from the begginning?
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