Account closed....still debited 2 months later??

We moved overseas on April 2nd. Called VW to cancel out account on April 1st. May rolls around, debited again for VW service. Called and they saw they had made a mistake after referring to the April phone conversation my wife had with them. Said they'd cancel our account and send the refund. June rolls around, guess who just debited our bank account again for service? Yep, Verizon.
Gonna call them today and if this isn't cleared up very quickly, will speak to my bank about these fraudulent charges on my account.

We had the discussion as to what the final amount, including cancellation fees, with the rep on the phone on April 1st. This amount came out of our account, but now we continue to be debited, even after them admitting the May debit was a mistake and a refund was due. I already know how the phone conversation this evening will go. "We apologize. We'll get this taken care of immediately, etc...etc....etc." Fine, if they get it taken care of, but shouldn't have happened.....twice.....to begin with. A waste of my time when we were responsible to call and cancel the account properly.
I will say that I have been impressed with VW when there were attempts by someone to order phones through my account. Not sure how this happened, but two different times they contacted me to make sure it was me. It wasn't. But, unimpressed with recent customer/billing service actions (or inaction, as it has turned out to be).

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HT1212 My iPhone was stollen and 3 months later the police return it back to me. But now it is locked to other iCloud account. How can I register it with my account?

My iPhone was stollen and 3 months later the police return it back to me.
But now it is locked to other iCloud account.
How can I register it with my account?
The device is still registered in My Support Profile->My Products and untit 29.11.2014 I was able to see it in "Find My iPhone" as offline.

Was the link I provided of no use.

3X points for LG washer and dryer is false advertisement-- 5 months later I am still waiting

I have tried multiple attempts (at least 3 calls) to Best Buy service and have yet to get my issue resolved. I made anLG purchase of a washer and dryer on Octobe 6th 2014. The add said get 3x points so that made my final decision to purchase from Best Buy. 5 months later I have yet to get my 3X points. This is false advertisement. In all three of my calls the representative has apologized and opens up a case. I never hear anything back. I keep being told I got my 20% incremental points but that is not what I am disputing. The last time the represenatative gave me some points for my frustration but said someone would get back to me and that was back in December. Its frustrating as I really like shoping at Best Buy but am becoming very annoyed and really do not want to purcahse here anymore if Best Buy does not follow through with their advertisements. I do not have a copy of the ad (wish I would of kept one) but Best Buy should be able to verify all their ads. I certainly am not making this up. As a matter of fact, the salesperson at the store looked at the ad and confirmed that I should be getting 3X points for the purchase. Since I have tried multiple attempts on the phone with no success then perhaps this message might work better. I would discourage anyone right now in believing any of there reward ads. My time is worth more than trying to chase Best Buy down for points I am owed and will begin to make my purschases elsewhere. BEWARE customers as I am a very dissatisified customer at the moment.

Hi analydia,
Thank you for taking the time to sign up for the forum and connect with us. I can understand why it is you would feel frustrated, and I 100% agree that you should not have to chase down any points that you may have qualified for. To hear that you have potentially been waiting 5 months for points to post to your My Best Buy account, it is just really disappointing.
It will generally take 20 to 35 days for points to post to a member's account for a Magnolia or Pacific Sales purchase, which will start after any scheduled deliveries are completed. I looked over your account using the email address you registered with the forum and I do see that the base points for your Pacific Sales purchase have already posted. With that being said, it should just be a matter of confirming 3X points was being offered and whether or not your purchase qualified. It appears that your LG washer and dryer may have been eligible for 5X points, but it depends on which models you purchased.
I am very sorry for any inconvenience you have experienced up until now, and I would like to see what I can possibly do to further assist. To gather some additional information and go over your My Best Buy account with you, I will be sending you a private message. You can check your private messages by logging into the forum and clicking on the little yellow envelope located at the top of the page.
I hope you have a wonderful day!
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

My iMac screen keeps showing pixels of previously opened documents and Safari tabs and hour or two after closing them. The shadow of those opened documents are still there hours later after shutting down and restarting my computer. What is happening

My iMac screen keeps showing pixels of previously opened documents and Safari tabs and hour or two after closing them.
Even when I swipe to the dashboard the outlines are still there when I know they should not be.
The shadow of those opened documents are still there hours later after shutting down and restarting my computer.
What is happening and what shall I do? Thanks in advance.

Not much to go on in your product info, but maybe this will help: iMac (27-inch): AMD Radeon 6970M Video Card Replacement Program. If not, then it's time to visit an Apple repair station.
27" i7 iMac (Mid 2011) refurb, OS X Mavericks (10.9.4), ML & SL, G4 450 MP w/Leopard, 9.2.2

I purchased a used 2008 iMac. And although the previous owner said he deleted all of his information his iCloud account is still the primary. I don't have a clue about what to do about it. I signed him out and logged in with my info, but still no go.

I purchased a used 2008 iMac. And although the previous owner said he deleted all of his information, his iCloud account is still the primary. I don't have a clue about what to do about it. I signed him out and logged in with my info, but still no go. Is there any way to eliminate his iCloud account and make mine the primary without rebooting it back to factory settings? There was an update, I believe, that I couldn't install because i didn't have his password that is what made me aware that his acct. was still active. I don't know what to do. Any help is greatly appreciated. Thank you.

Before buying a second-hand computer, you should have run Apple Diagnostics or the Apple Hardware Test, whichever is applicable.
The first thing to do after buying the computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
1. If you don't own another Mac
a. If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
b. If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received the media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
c. If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
d. Some 2010-2011 models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you can't reinstall 10.6 even from the original media, and Internet Recovery will not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
2. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
3. Partition and install OS X
a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
c. An unusual problem may arise if all the following conditions apply:
          OS X 10.7 or later was installed by the previous owner
          The startup volume was encrypted with FileVault
          You're booted in Recovery mode (that is, not from a 10.6 installation disc)
In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.
d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
4. Other issues
a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like.

"Currently unable to add funds to your account. Please try again later."

ultimatedeterus wrote:
I tried to add funds to my PSN account with my debit card. but seems like it did not work.it showed "Currently unable to add funds to your account. Please try again later."and also i found there's $1 pending transaction on my bank account. WTH is going on?how can i fix this problem?and I'm pretty sure the billing info on my PSN account is EXACTLY as same as the one on me bank statment.The transaction pending is the way that PSN validates your account. It attempts to withdraw, then deposit £1 or $1 then refund it. If you are unable to do it yourself on the PS3, try waiting 24 hours as you may have inadvertantly triggered the lockout. (several attempts that fail will lock it for 24 hours). If after waiting it still doesn't work, give customer support a call and see if they can help. The EU numbers are available here.

r3KoR_Infinity wrote:
Hello,
I have the same problem. It just recently occured though. I used my old debit card with no problem at all and purchased a bunch of games in the Playstation Store, however I lost my DC a week ago and got a new one. Obviously I changed my billing information and that's when the problem started.
1) I see a small pending transaction to Playstation Network which proves that my data that I put in was correct.
2) Called the bank which confirmed that I have enough funds for the purchase and also confirmed that my card is active.
3) Tried to buy a game in Google's Playstore for my phone, which also refers to that same DC number and had no problems.
4) Contacted PSN/SEN customer support and got no response.
I would buy PSN cards if I could but since I am currently living in Thailand i need to say that it is really hard to find one. I am not even sure if there are PSN cards for the Thai region, since if I do see some they are for the US region. Thus I am really dependent on my DC purchases.
Any way of solving this?
The billing address for your card must match the residential address on your PSN account for the transaction to complete.
Are they both registered to the same address?

How To Overcome When User Incorrectly Opened The First Inventory Accounting Period As Next Month

Hi,
User has opened the wrong first inventory account period. Instead of Aug-14, next period Sep-14 has been opened. There are transactions which need to be posted in Aug-14. How can I rectify this?
During my search in oracle support, I found below information but the note is not accessible.
"Internal Note 400900.1 How To Overcome When User Incorrectly Opened The First Inventory Accounting Period As Next Month"
Regards,
Ahmed

Hi ,
Try This Way...
   If you want to use the uesr exit in two places...
      If area = xyz
       variable1
     else
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same function module you can use in different places...
If still not clear send me the full details where you want to use then i can send it to you with sample code.
Thanks..
Siri N

TS2446 i have reset my password but my account is still disabled

i havent used my itunes account for about 9 months. i found out someone had hacked it so i changed my password then i forgot the new password. now i just bought a new iphone and i cant use my apple id because it says its disabled. ive reset my password again and its still disabled.

Contact itunes support

WBS ZPS.EXZZA210.1484 : WiP in Financial Accounting is still to be cleared/

Hi guys
I cannot close the WBS element beacuse of this message WBS ZPS.EXZZA210.1484 : WiP in Financial Accounting is still to be cleared/settled. All the orders are closed and there are no commitments
. I also ran the RA as well.

The settlement was done in same period. In the RA i maintained manually because there were few cents outstanding. I am not sure if that might have caused the problem. Below is the screen shot of the manual adjustment i have done in RA.The column with lots of zero's is the one i adjusted manually.
Z05     B     WIPR     68.333,86      0,00      Creation of WIP for line ID (requirement to capitalize) Z05 (Other)
Z05     V     WIPR     68.333,86-     0,00      Usage of work in process for line ID (requirement to capitalize) Z05 (Other)
             CLCO     68.333,86      0,00      Calculated costs
Z90          VLRV     80.081,81      0,00      Revenue affecting net income for rev. line ID Z90 (Turnover Other)
             VLCC     0,00      0,00      Valuated cost of complaints/commissions
             VLCO     68.333,86      0,00      Valuated actual costs
             CAPP     0,00      0,00      Capitalized profit
Z05          COSR     68.333,86      0,22      Cost of sales for line ID (requirement to capitalize) Z05 (Other)
             PLCV     91.181,06      0,00      Plan Costs of Valuation (Original Plan Share)
        M     PLCV     22.847,20-     0,00      Plan Costs of Valuation (Reduction Share)
        P     PLCV     0,00      0,00      Plan Costs of Valuation (Increase Share)
             PLRV     82.905,03      0,19-     Plan Revenue of Valuation (Original Plan Share)
        D     PLRV     0,00      0,00      Plan Revenue of Valuation (Deduction Commission Costs Share)
        M     PLRV     2.823,22-     0,00      Plan Revenue of Valuation (Reduction Share)
        P     PLRV     0,00      0,00      Plan Revenue of Valuation (Increase Share)
             CLRV     80.081,81      0,00      Calculated revenue
Z05     B     RUCR     0,00      0,22      Creation of reserves for unrealized costs for line ID Z05 (Other)
Z05     V     RUCR     0,00      0,00      Usage of reserves for unrealized costs for line ID Z05 (Other)
             POCS     0,00      0,00      Revenue surplus
        B     RIML     0,00      0,01-     Creation of reserves for imminent loss
        B     RILC     0,00      0,00      Credit of reserves for imminent loss which cannot be capitalize
        V     RIML     0,00      0,02-     Usage of reserves for imminent loss
Z05     V     RUCR     0,00      0,00      Usage of reserves for unrealized costs for line ID Z05 (Other)

Can you set up a new I Tunes account, but still use the same email address, as having problems with it keep telling me it has been disabled, no matter what I do to chnage the passwords, I haven't used the account since 2010?

can you set up a new I Tunes account, but still use the same email address, as having problems with it keep telling me it has been disabled, no matter what I do to change the passwords, I haven't used the account since 2010?

Hi eddinchina,
You should have no need to use the Old Sync account.
As long as device or devices are Firefox 29 or later (They should all be Firefox 30 now) you should use the New Sync.
You may use the same email address with both accounts.

On both my desktop and notebook, sync just stops working and needs to be set up again! Although my account is still there ?

On both my desktop and notebook, sync just stops working and needs to be set up again! Although my account is still there ?
I have windows 7 on both computers and I use the paid version of Roboform (which does not encounter any problems!) So, I really need my sync to work and keep working. Please help......

Do you mean that after closing the browser your Sync set up is gone and you need to Set it up again?
This is, generally, because your privacy settings are too restrictive and you are deleting the password of your Sync account.
You can modify this in the Privacy tab of your Preferences/Options window. Select Remember History or Use Custom Settings in the drop down to configure the level that you want.

PPDS - Product hurestic giving planned orders six month later

Dear All
I m facing a prooblem while executing the product heurisitc in APO-PPDS. Problem is that planned orders are scheduled six month later even though the requirments are in early period. I hv checked the resource capacity and time profile. In addition I hv also run the report /SAPAPO/CRES_CAPACITY_LENGTHEN. Still the orders are postponed.
Please suggest what can be the possible causes for this error.
Thnx
VS

I faced a similar problem but while creating orders manually in APO. Here is the link to the thread; you may like to refer it if some of the solutions provided would be of help:
Order created with Delay in RRP3 page
In my case the Transportation Lead Time + GR Processing time was making the orders shifted in the future...

How do I create a new account for an iPod that is on an existing account? My brother and I have shared an account for five years, and now that I'm moving out, I want to create my own account but still want to be able to play the music I've purchased.

My brother and I have shared an account for five years, and now that I'm moving out, I want to create my own separate account but still want to be able to play the music I've purchased over five years.

In order to continue to play and sync the music you purchased with your old account, you'll need to authorize your new computer/iTunes library to do so. You can do this by choosing Store -> Authorize This Computer and then entering in your old account credentials.
That's all you should need to. Then just create your own account and start purchasing and using it the same you have with the old one.
B-rock

How do I remove my credit card from my account and still download free apps. Bc that card is no more good anymore the App Store will not let me download any apps . I no longer have a credit or debit card.so PLS help

How do I remove my credit card from my account and still download free apps? because that card is no more good anymore the App Store will not let me download any apps . I no longer have a credit or debit card.so PLS help

On your iPad tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account - that should give you a payments link on your account's page. Or on your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should also be a payment link.
Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID)
If you don't get the 'none' option on the payment details screen : Why can’t I select None when I edit my Apple ID payment information?

Help with purchasing a album on store, account will be debited

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Thanks Tom

It should use up the remaining credit and then charge your credit card for the balance.

HT4436 we have 5 devices on one itunes account how do I give them each their own icloud account and still share the itunes account?

we have 5 devices on one itunes account how do I give them each their own icloud account and still share the itunes account?

You need a unique AppleID for each iCloud account. So grab some free gmail, hotmail, aol, yahoo or whatever email addresses to make five new AppleIDs. Now, everybody make an iCloud account for themselves, and keep the existing shared AppleID and password just for use in the iTunes and App Stores. You can also each use your own unique AppleIDs to make iMessage accounts and keep those separate as well.

Account closed....still debited 2 months later??

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