Account Compromised, No Help In Sight.
My premium spotify account (chazo656) has been compromised resulting in my email and password being changed without my authorization, leaving me with no access to it. I have created a contact form multiple times yet have had no response after 24 hours after I had sent a reply to the automated email that you recieve.Even to just create this message I have had to create a new account to post. It is ridiculous that a service I am paying for will fail to respond when my payment information is clearly at risk.
swainso wrote:
My case number is # 03285779.
I recieved the emails because it asked me for a contact email rather than using the one linked to my account, I did not create the case through my account as I cannot access it.
Ah ok.
Well I've escalated that number to the staff for you, someone should get back to you soon.
Anthony
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