Account Disabled - Horrible support, don't know what to do
So after spending several hundred dollars over the course of being an apple fan, my account was disabled on itunes. I don't know why.. I called only to be laughed at by a guy named Anthony who said just log out and log back in.. not a very helpful guy. Then I called again, and a lady said there is no voice support for itunes issues!! What the heck? So I emailed, and have been waiting, why is this happening to someone who spent so much money on apples products? I have a iMac, 2 x appletvs, 2 x iphones, ipod, mac mini, you name it I have it.. and apple has turned there back on me.
I have definitely lost my hope in apple, and even more so as a stockholder.
Disappointed, and angry
Mo
http://support.apple.com/kb/TS2446
I don't think that the number of products that you purchase affects the level of service. Hopefully Apple would extend the same services to all Apple customers.
It seems you may be over reacting just a touch. Sometimes everything does not go smoothly. A little patience can go a long way.
Similar Messages
-
when I connected the phone to itunes it says that the phone cannot be synced to itunes because it is protected by a passcode and i need to put the passcode in but the phone is disabled and doesn't give me the option to enter the passcode
If you forgot (or don't know) your passcode, restore the device from backup on the last computer it was synced with when the passcode was turned on... this will remove the passcode. If you do not have access to the last computer it was synced with, you will have to force it into Recovery Mode & restore as a new device.
-
I've been typing my password and email correctly for the past hour and the **** message keeps on appearing....this happened after I got an update for the iOS6.....can someone please help me resolve this? T^T
Thanks.I had a similar issue but mine said cannot verify username and password as it was aparently incorrect!
To resolve this i went to generals: App store and clicked on my apple id. when a pop up shows click on view Applie id account. There select the payment process and select NONE in the type of card instead of your visa or mastercard. save it and then you can try getting into facetime., It should be good. It worked for me. Good luck. Lemme know how it goes -
TS2446 My Apple ID is disabled but I don't know why and I can't enable it again. What should I do?
My Apple ID is disabled but I don't know why and I can't enable it again. When I try to download an App a message comes up that says "Your Apple ID has been Disabled" What should I do?
Depending on why it's been disabled, you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it then works on your computer's iTunes but not your iPad then try logging out of your account on the iPad by tapping on the id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it -
My ipod touch is disabled it says connect to itunes (because I got my password wrong loads of time) but when I go on itunes I don't know what to do!! Help please!!!
This should help: http://support.apple.com/kb/HT1212
-
When I try to download the iMovie Update :
"You have updates available for other accounts.
To update this application, sign in to the account you used to purchase it." shows -but I don't know what other accounts it is talking about? I Only have 1 Apple Id !Maybe this will help. If you monitor the "More Like This" box, other solved threads appear. Opening them usually displays other threads.
http://support.apple.com/kb/TS4236 -
my friend activated my new ipad4 with icloud but now he is died and my device asking for icloud account but i don't know what i shall do.. please help me.. my imei number is 01*********544
<Personal Information Edited by Host>There is a new security feature in iOS 7 called Activation Lock. You need the
AppleID and passcode used to activate the iPad or it will be useless to you.
There is no workaround.
Suggest you try very hard to remember that AppleID and passcode. Did you try the
AppleId you used to log into this forum?
iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818?viewlocale=en_US&locale=en_US
http://support.apple.com/kb/TS4515 -
I'm trying to set up my purchase account, but it keeps asking me about an iTunes code I have to feel in but I don't know what is that code and where do I get it?
THe iTunes gift code is an optional field, you don't have to fill it in - gift cards are an alternative method of paying for iTunes content, but as they are not available inall countries (and they are country-specific, they can only be used in the country in which they were issued), you may not be able to fill it in anyway. If they are available in your country then you might be able to buy cards from Apple, supermarkets, electrical stores etc
If you have a credit card then you can use that as your payment method instead. Otherwise there are instrutions on this page for how to create a new account without giving a credit card number (it won't with existing, or partially created, accounts) : http://support.apple.com/kb/HT2534 -
I was gave an Apple iPod Touch that was disabled and I called the Apple store and they emailed me how to fix it but now when i plug it up to the PC it's saying that the iPod is unable to be recognized and I don't know what to do?
Not sure if this helps:-
The music files, were they bought from your iTunes account or did someone gift them to you after buying from the iTunes account? If they are yours you can download them again if you clear or de-authorise the ipod, it has to be done by whoever gave you the ipod to do this (the registered owner). If they were bought for you on another itunes account I don't think Apple let you use them as they are copyrighted and they don't belong to you, they belong to the person who bought them. If the music files where ripped from music cd's then click and drag them to a new folder on your desktop and have the person who gave you the ipod to de-authorise and unregister it. Then you re register it and put your files back from your desktop folder in your iTunes folder and synch. Hopefully that would work. Any files which you did not buy, I would not know how get around this, best bet is to take it to you nearest Apple Store and explain that they were gifted to you and ask how you can use them. The best way to gift music files is to buy the gift tokens and give these. Hope above helps. -
I have gecko default plugin and don't know what it is. Do I need this or should I disable it?
I was looking at my add ins and wanting to check something called Public Fox, when I saw that I have a gecko default plugin and don't know what that is. I guess it happend with the most recent security update. So I want to know what it is and do I need it.
We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
You can view the purchase history on your account : if you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases (the most recent is above the list).
If you don't recognise the charge (and nobody else has access to your account or devices and may have made it) then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
"This message cannot be sent at this time." I have been getting this pop-up for 3 days when trying to send out mail. I don't know what to do! I cannot send mail from this account on any ISP. Please help!
lots of people seem to be havgin a problem sending email from iCloud webmail.
does your email address have uppercase characters in it?
if so, try creating an alias in lowercase (go to preferences in iCloud webmail and select 'accounts') and see if email sends okay from that -
Every time I try to install Itunes to sync my Iphone. A pop up message appears saying that "Apple Mobile Support cant't download ( please check to see if you have enough privileges to run this program) I don't know what to do someone help me !!!!
Lanakivee
Try this it worked for me Pat Willener gave it to me off the site :
I have not read all you wrote, so I may have missed some points. As I understand it, you installed FP 10 on IE7, but it won't play any Flash content?
Try this
download the FP uninstaller from http://www.adobe.com/go/tn_14157
close all browser windows, then run the uninstaller
download the offline ActivX installer for Internet Explorer from http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player_ax.exe
close all browser windows, then run the installer -
My Iphone4 Home button sometimes work nicely and sometimes it stop working. India Apple care says they cant give me even paid support because i bought phone from Australia. i don't know what to do. i m disappointed with the product and service support
When you buy an iPhone in the U.S. it's locked to that country with the carrier you bought it for.
If you bought the device unlocked in the U.S. it's unlocked, you can use it on any carrier. Even one's outside the country.
If you want to do a repair on a device you bought in the U.S. and your using it in another country, you must send it back to the U.S. Why? That's where you bought it from.
AppleCare Protection Plans and AppleCare Limited Warranties are registered to your hardware.
Your hardware is your iPhone.
Wherever hardware that was bought then that's the country it was designed to be used in and that's where it was manufactured.
Apple is very localized - if you call U.S. tech support, you'll speak to somone in your country.
So, what does all this mean?
In order to do a repair, you need to send it back to the country you got it from.
And we're all customers like you. We understand that you're upset, but Apple isn't gonna bend the rules to one individual.
Policy is policy. Get over it. -
my ipod touch has been disabled and needs to be plugged into itunes to reset it. However, the computer it was last synched with has broken and I don't know what to do!
You need to place the device in recovery mode.
Instructions here > iOS: Unable to update or restore
"If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present" -
I am trying to set up my college email on my phone, but it says it can't verify my account. I have tried just about every server name possible and I don't know what to do. Help?
Yes. Check your student manual or contact your help desk.
Maybe you are looking for
-
How do I use the option "table view" in NetWeaver 2004s Query Designer?
Dear, We have used NetWeaver 2004s Query Designer, We found a strange problem. The option to select table view is not available. It is greyed out. How can you select table view (tabular) in 2004s Query Designer? I have read the help doc about tabular
-
Do you have to be signed in to the same apple ID that you downloaded a movie to watch it?
We use my husbands apple ID to buy things or rent but I use my ID for apps and to keep us from getting the same messages. If I downloaded a rented movie from his apple ID do I have to be on his apple ID to view it? I ask because I tried to watch my m
-
I sell products on a site, along with other sellers, that is owned by someone else. We have many sellers there. Some of us are having problems with how we are able to view the size of our photos taken of our products that are up for sale. From seller
-
Trine 2 issues on Macbook Pro Retina
Hi, I'm a new owner of a Macbook Pro Retina and not long after a bought the computer I decided to download and purchase Trine 2 from the app store. I figured I would buy a game that could really utilize the high quality retina screen, however Trine
-
Open photo in Camera Raw from iPhoto 08
Can anyone advise me on how I would open into Camera Raw (Adobe PhotoShop CS3) from iPhoto 08? If I open directly, i.e., double clicking, the photo becomes a jpeg. How do I get it to stay "Raw?" Thanks.