Account disabled

I had an un-authorized purchas on my account a couple of moths ago. I disputed it and we're good. Now when I try to make another authorized purchase the iTunes store tells me my account is disabled even though I reset my password.
please help

Hi there @Arthur26
Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel.
I understand that you are getting an "Account Disabled" message on your notebook. Normally this sort of error happens due to a few possibilities. If it is a work computer and is normally attached to a company network, then it is saying that you need to be attached to your company network to login. If you are connected to the company network, then it is possible that either the your network account, or the computer itself have been removed as valid network objects, and you would have to talk to the IT people from your company to resolve this.
If this computer is not a part of a company network, then it would mean that there is a problem with your login account on the notebook. It may be that you have tried to login multiple times and typed your password incorrectly, and so your account was frozen automatically for a period of time, or somehow your account and profile were deleted from the system, by another user who had administrative rights to the computer.
As an example, I have several user accounts on my own computer. My main one has administrator rights, and others are for either regular use, or for my son to use on that computer. With my administrator account, I can delete the admin account (not a good idea), or any other created account.
Let me know any other details you can, so I know what best to advise.
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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My 5-minute-old AppleId account was disabled immediately for security reasons. I have followed instructions carefully and although I seem to be able to change my password, I cannot login using the new password bcs account disabled for security reasons!

It is probably something to do with the fact that I am in the Philippines, but what am I supposed to do? According to the support options I have to pay to open a support ticket. My account was not verified when it was disabled and I think I might be in some sort of deadlock in which the password reset won't work because I'm not verified, and the verification won't work because I can't log in.
I've never bought a single Apple product before and this has got to be the worst intro I could have imagined!

Solved.
After about an hour on the phone with US support (who were very helpful I must say) it turns out that if you do not have an iTunes account with credit card information and a billing address, you are very much more likely to get your AppleId account disabled "for security reasons". This begs the question of course as to whose security we are talking about here! But there you go. If you are an Apple first-timer, get an iTunes account, fill in all your details, and you should be alright.
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I had my Itunes account disabled due to fraud, if i create a new itunes account how can i switch purchases and apps to the new ID?

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Hi ...
Just be cause the account was disabled (Apple ID) doesn't mean you can't reset the password and have access to your iTunes purchases.
Use the iforgot link to reset your password > Apple ID: "This Apple ID has been disabled for security reasons" alert appears
If you have problems resetting, use the email form here > Apple - Support - iTunes Store - Contact Us
edited by: cs

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"Account Disabled..." numerous times, 'Customer' service no help!

For a few months,I would occasionally get "Account disabled for security reasons" when I try to purchase from Itunes.
Contacted "customer" service & I must have received the densest employee ever. He wouldn't answer any questions, just gave me the same scripted lines, "reset your password".
Well, I have reset the password at least 7 times in two months, & I still get the Account disabled page.
His response is: Well, sounds like you don't know how to reset the password.
I've had it with this loser, he has not read any of my emails, or he doesn't understand the language. He ignores my repeated requests to put me in touch with his supervisor or someone who can help me.
So can anyone tell me how to get in contact with ANYONE else, my blood pressure is rising at the thought of getting stuck with this idiot again.
Also, since he's obviously not bothering to read any of my questions, I have refused to give him any of my personal financial info so he could reset the password. ( That doesn't work anyway, I tried that with another rep last October)
So any idea who I should contact next? All I know is, I will NEVER use Itunes again.
Thanks for letting me rant, folks.

If you are not going to use iTunes again, why are you asking how to use it?
PS Ranting is not allowed in the forums, you would see that if you read the Terms of Use.
Calling people names also is not acceptable.
Not sure you will get much help here ranting.

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Why is my account disabled?

why is my account disabled? i'm the owner of my account i can't download anything from the itunes store nor can i download it from my phone please help me do something.

This may help:
Apple ID: "This Apple ID has been disabled for security reasons" alert appears
http://support.apple.com/kb/TS2446
Regards.

HT1688 why is my apple account disabled?

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Why is my apple account disabled?

No idea. We are all iphone users just like you.
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Why is my account disabled? I tried going to the itunes store to download a song and it says account disabled contact support???please advise

"please advise"
You have already been advised:
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Contact itunes support

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I'm trying to find the proper forum entry to ask this question but I couldn't find any
lately I've been having some problems with my apple id, I keep getting "account disabled" and require to change my password almost every day for no obvious reason, and it's getting very annoying
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Use this Link to Contact iTunes Support...
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TS2446 Account disabled message appeared. Tried to loggin with new password. Payment verification message appeared. When details are give Rs 60/- is charged and account is disabled once again.

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Hello Errappa,
Thank you for using Apple Support Communities!
I was thinking that it would be a good idea for you to call our Account Security team about what may be happening with the account.
Note: You will need to be able to verify the account.
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699?viewlocale=en_US
Cheers,
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Account disabled

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