Account email changed?

Just about 10 minutes ago I saw that I received a new email from skype saying my account email had changed to some generic hotmail account. I immediately signed in to find that not only had it been changed, but set to my primary email address linked to the account. This would have made it very possible to remove my old email address and take complete control over the account and cause all kinds of fun with billing issues seeing as how I don't have unlimited calling and I have it set up to automatically recharge my account when the funds get low.
Why isn't there an email verification or secret question type query before changing someone's primary email address? It just makes more sense to me to require you to respond to an email verifying that you really intended to release control of your skype account to another email address.
And before it's mentioned: yes, I changed my password, scanned my drive for viruses and malware after it happened. Didn't find anything but the password is really old as I rarely use the account.

neonBlack53 wrote:
I appreciate the link but that wasn't really helpful at all... It either sent me back here or to a live chat with someone who seemed to only be able to respond with scripted responses and locked my account till I could prove it was mine and I changed my password again.
The link I provided before was suppose to direct you to customer support, because customer support agent can check your account details. As I understand you were able to discuss your case with an agent through chat support.
If you were not satisfied with the response then you could have asked for a supervisor to take a look at your case.
This forum is user to user, meaning most people in this forum are experienced users who volunteer to help. Majority of answers are provided by people who do not have access to your account, therefore you need to sort this out with customer service.
I can pass along confirmation suggestion, but if you still have trouble with your account then you need to contact customer service through the link I provided before.
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

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Take in mind that Spotify can take up to 48 hours to reply.
They are handling your case.
If you don't receive any email after the 48 range then feel free to email again.
Don't email before the range because you'll create another thread and it might take even longer for the first email.
Hope this helps! ♫

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arsagg wrote:
Clarifying on Andy:
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Hello sir Every time I do the process of registration in Mogah Apple Store and the period and the period of the account is lost I do not know what the problem is there are people who enter into my account and change email We ask God to help you have an ac

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This old Emily Hope you reply and help me [email protected]

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