Account error - Can't sign up for Xbox Music Pass

Hi there, when I try to sign up for the 30 day trial of Xbox Music Pass, I receive the following error, regardless of browser/PC used. It's been going on for several days. I have been in contact with a live support technician, and was directed here
after some testing confirmed that it was an account specific issue (we created a test account and I was able to sign up successfully with the test account).
Error:
Uh oh... that shouldn't have happened.
It appears you've found a glitch in the system.
date:
18/12/2013 5:43:04 PM
code:
EEEEEEEE8015000A
s:
gsUlPe1UN+S5lMMt7PUhNw==
id:
5249f551-d4f4-4c9a-9e48-6a30f4ae1511
req:
a26dbe1a-0c51-4801-8a0b-a7dd7f230618
Any help would be greatly appreciated.
Thanks!

Definitely it's an account related problem but this can only be corrected by the official support staff,alternatively you can create another account (which you have already done).
My account Support
S.Sengupta, Windows Entertainment and Connected Home MVP

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