Account existence issues.

Hello,
I was hoping you guys could help me.
After trying to reset my password I was told that "Sorry, we couldn't find an existing Skype account for you." However, I get told that I can't make a new account under this email address as it says it already in use. I can't login to do anything via the site or client, can someone help?
And yes I'm using 7.1
I need a hero,
Ali

Hi!
Since this is a community forum, we really cannot deal with account details (changing pwds, emails and such), we can only advice.
Your best and most likely fastest bet, is to contact customer service (yes it can be painfull). If you still have access to the registred mail address, can name a few contacts and other things that can connect you to that particular account, you should be able to restore the account (get a pwd reset). this is assuming your account is not compromised (as the other party would have access to the same information).
https://support.skype.com/en/faq/FA1170/how-can-i-​contact-skype-customer-service?q=support 

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    < MODERATOR:  Message locked.  Please read the [Rules of Engagement|https://www.sdn.sap.com/irj/sdn/wiki?path=/display/home/rulesofEngagement] before posting next time. >
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