Account fact sheet, print version (PDF). Query regarding output blocks.

I have looked at OSS Note 1066280 which explains exactly how to config the PDF fact sheet. However, on looking at the view or using the SPRO path I can see that there are currenty no settings in place at the moment. i.e. the view/SPRO is showing no data.
However, when looking at the appropriate Smartform I can see blocks for:
Opportunities
Activities
Interaction history
Contact Person
Relationship types
Which all print out (display in PDF) okay, except there's also a Sales block in the Smartform which does not print. The logic/output conditions in the Smartform say PRINT_DATA-SALES_AREAS = 'X' and SALES_AREAS[] NE initial.  What controls whether this information prints, config-wise.
Also, I need to add new blocks of data, which is probably going to be sourced from ERP, but config-wise can I control whether the PDF displays these newly created blocks in the same way as it does for the SAP standard?.
Regards
Jason
Edited by: Jason Stratham on Apr 20, 2010 1:46 PM

I think my question might be answered when I look at table CRMT_BSP_PRINT.
Regards
Jason

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