Account hacked and message keep sending to my cont...
As captioned, my account is being hacked and message keep sending out, I have done the following but cannot stop the thing happen:
1. Change password
2. Go to skype admin panel, and manage account, and unlink the microsoft account, all device are forced to logout, but my friends are still recieveing the hacker message
What can I do next? Can I suspend my account? (I throught unlink is kind of suspend, but I'm suprised the hacker can still connect to skype server) Please help!
Seems like a virus to me rather than a hacking incident. Very similar or identical to cases previously reported here. Please try the following procedures -
http://community.skype.com/t5/Windows-desktop-client/Skype-spam-virus/m-p/1092504/highlight/true#M82...
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
Similar Messages
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Friends account hacked and sending links
My friend Criken959 got his account hacked and is now sending links to me that might contain possible Trojan as so said on the forums if I can get an administrator to see this and help Criken959 me and My friend would both be very thankful
It's a virus and most likely not a hacking issue. Very similar or identical to cases previously reported here. Please try the following procedures -
http://community.skype.com/t5/Windows-desktop-client/Skype-spam-virus/m-p/1092504/highlight/true#M82...
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES -
I switched to LG G2 and people keep sending Imessages that i cant see what can i do ? (without my Iphone)
I cannot use my Iphone
please supportCall AppleCare and tell them you want to cancel iMessage.
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I switched to LG G2 and people keep sending Imessages that i cant see what can i do ? (without my Iphone)
how can i cancell the Imessage option ? =\
help me please
thank youCall AppleCare and tell them you want to cancel iMessage.
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I am wanting to use my iTunes gift card but it says that I have to verify my account. I thought I had already done this. It says I have to answer two security questions but I can't remember the answers to the questions. When I go to change the answers to something I will remember It keeps sending the email to an old email account. How do I change this. It is very annoying
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(96909) -
Can anyone help me I keep sending the verifying thing to my e-mail but I don't get it. I know that it is the right e-mail because if I change it to my other one it sends a e-mail saying that I changed it, but it won't send the e-mail to verify it could anyone please help me??????????
Hello, K4rla223.
Thank you for visiting Apple Support Communities.
Try the steps in the article below to resend the verification email. Make sure to check your email spam folders for this link. You may have to access your spam folder via a web browser on a computer.
Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/HE68
If you are still experiencing issues you may need to reach out to our account security team to help you with verifying your account.
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H. -
Account hacked and now I can't cancel subscription...
Ok, I'm really pissed off right now, so I try to keep calm and not swear.. so here's what happened:
- Last month I couldn't get into my account anymore with the same login details
- after a lot of hassle, I was able to get back in, but was forced to log in with Microsoft account instead my original Skype account xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
- I got an e-mail stating an invoice of 60 Euros for 800 mins to Ukraine(!). I don't know anyone there, no way I would want to call anyone there.
- I assumed my account had been hacked so I changed all passwords, etc.
- Now, 1 month later, my account is charged again. Turns out the hacker bought me a monthly subscription for 800 mins to Ukraine, jaaaay!
- I tried to cancel the subscription, but I get a "OOPS, something went wrong" message and it tells me to contact support with this ID : ID: REQUEST-6329897c/2014110912
- I tried to just disconnect the Paypal payment to prevent any more charges, but then it states I should cancel the subscription first. AAAAAAAAAAHHHHHH!
- So WHERE XXXXX IS SKYPE SERVICE?!?! xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx there is NO way to actually send them an e-mail about it.
Just leave it up to the community right?
So basically I want two things: refunds for both transactions of 120 euro in total (somehow my account only shows the last one, probably, because I had to switch to a MS account login) and disconnection of the Paypal payment method, so this can never happen again.
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxHugob1980 wrote: there is NO way to actually send them an e-mail about it.
Hello
This link should take you to Live Chat.
please contact Skype customer service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you. -
Account Hacked and Support is doing nothing
My account has been hacked for 2 days and all my support requests are going unanswered.
They keep giving me links back to the support request form, or giving me links to the password recovery instructions. Neither are useful as whoever took over my account clearly changed the email.
The latest email literally said they were archiving my issue. How can they archive it? They have done nothing yet.
This is ridiculous. Absolutely ridiculous.chensium wrote:
My account has been hacked for 2 days and all my support requests are going unanswered.
They keep giving me links back to the support request form, or giving me links to the password recovery instructions. Neither are useful as whoever took over my account clearly changed the email.
The latest email literally said they were archiving my issue. How can they archive it? They have done nothing yet.
This is ridiculous. Absolutely ridiculous.
Open the link below and just select the appropriate option/category in your case (there are options there if the user's email address is no longer accessible).
https://support.skype.com/en/faq/FA109/i-ve-forgotten-my-password
please also be advised that you may be asked to provide verification details or answer verification questions before Skype can proceed in assisting you resetting your account password.
CONTACT SKYPE CUSTOMER SERVICE | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUPICIOUS CALLS AND MESSAGES | WINDOWS PROBLEMS TROUBLESHOOTING | SKYPE DOWNLOAD LINKS
MORE TIPS, TRICKS AND UPDATES AT
skypefordummies.blogspot.com -
Account Hacked and paypal charged.
I recently tried to log in to my skype account, finding out that it got suspended a month ago after it got hacked, I just managed to get control back of my account however for the short time the account had been hacked it is showing that a russian calling package was charged to my account via my paypal. however my paypal has no record of any charges from skype and also calls had been made from my skype account to landlines in Russia and all my emails from skype are now in Russian. I want to find out more details about these charges and what actually was accessed on my skype account and how they managed to log in. And also how to change the emails language back to english.
Cheers.I think you may need to contact customer service regarding your concern. However, I think they don't give refunds, or provide specific information in some cases.
Just click the link below to see the instructions on how you can get in touch with the Support team ;
http://community.skype.com/t5/The-Skype-Lounge/How-to-Contact-Skype-Customer-Service/td-p/2056783
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
| skypefordummies.blogspot.com | -
My account was hacked and someone charged a subscription for Ukraine calls. This went through my PayPal. I have notified paypal, cancelled my subscription of Skype Pro, and changed my password. This is the only place I can find to request a refund of this money. Please advise how to proceed. My low usage doesn't qualify me for chat.
I think you can contact customer service for further clarifications and advice. However, I'm not certain if they are offering refunds in cases of hacked accounts.
Just click the link below to see the instructions on how you can get in touch with the Support team ;
http://community.skype.com/t5/The-Skype-Lounge/How-to-Contact-Skype-Customer-Service/td-p/2056783
CONTACT SKYPE CUSTOMER SERVICE | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUPICIOUS CALLS AND MESSAGES | WINDOWS PROBLEMS TROUBLESHOOTING | SKYPE DOWNLOAD LINKS
MORE TIPS, TRICKS AND UPDATES AT
skypefordummies.blogspot.com -
Account Hacked and Charged 25€
My skype account hacked today and charged 25€ and dropped 5€ before i change my password.I deleted all credit card infromation after that.All calls going Tuvalu.
Can skype refund my money ?I think you can contact customer service for further clarifications and advice. However, I'm not certain if they are offering refunds in cases of hacked accounts.
Just click the link below to see the instructions on how you can get in touch with the Support team ;
http://community.skype.com/t5/The-Skype-Lounge/How-to-Contact-Skype-Customer-Service/td-p/2056783
CONTACT SKYPE CUSTOMER SERVICE | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUPICIOUS CALLS AND MESSAGES | WINDOWS PROBLEMS TROUBLESHOOTING | SKYPE DOWNLOAD LINKS
MORE TIPS, TRICKS AND UPDATES AT
skypefordummies.blogspot.com -
Account Hacked and credit bought
Skype team,
This morning at 9am (Argentina time) I recieved and email from skype support saying that my primary email address had been changed to *edited for privacy*
As I didn't performed this change I inmediately changed my email address settings and changed my password.
Also I realized that there was a skype credit purchase of $60 which of course I didn't do. I already erased the stored credit card. The thing is, where is that credit now?? Because it's not credited on my balance, and also I tryed downloading the invoice and I get an error log.
The order No is [removed for privacy].
Can I get more information regarding this issue?:
- Where is the credit?
- Where was my account accessed from?
- Is it possible to speak with skype support about this?
- How can I send you the printscreen? Is there and email address?
Hope to hear from soon.
Regards,
Joseyou may need to contact customer service for more details and to know what your possible options are :
http://community.skype.com/t5/General-Discussion/How-to-Contact-Skype-Customer-Service/m-p/431911
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
| skypefordummies.blogspot.com | -
Account hacked and now is blocked
My Account was hacked and calls where made on it. Plus someone used the auto pay to buy 25 dollar skype credit thing.
I Changed my password and pout a account recovery and everything but its still blocked. Plus my still being charged for the 25 dollar card even though skype took it away and off my account.
This is my phone and i need it working. Can someone help!?My account was also suspended after some **bleep**er hacked me 2 days ago, i have try to recover it back, message from skype not enough info wich are bul**bleep**, how can i get in touch with a person at skype support to solve this, is there a email adress i can use, phone number? anyone? John
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Email accounts hacked and now suspended
My email address and my husbands email address have been, we believe, hacked and are now suspended. No amount of resetting attempts and waiting twelve hours has helped. We have tried the online support, which timed out and just didn't work when we were a mere 12 minutes away from talking to someone, my husband submitted an email query last week but we have had no response.
EVERYTHING is linked to our email accounts, can anybody help me get them back??Try contacting this number 0800 111 4567. You may need your BT account number so have it handy. You will also need to access your computer. Explain to the operator that you believe your accounts have been hacked and the password and security questions have been changed. Obviously explain it is both accounts, I assume one is the master account and the other a sub account. They may help you with resetting it while you are on the phone or they may tell you that they have to send the new password out to the address on the account.
If they do reset on the phone make sure you can access your email before they hang up other wise you will have to go through the procedure again. -
I purchased a song on I tunes and when I try to play it message said need to authorize the computer,I did and message still appears.
You need to authorize the computer with that specific Apple ID. If that account's inaccessible, delete the song and then purchase it from your current Apple ID, or click here and ask the iTunes Store staff for assistance.
(110985)
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