Account hacked and now is blocked

My Account was hacked and calls where made on it.  Plus someone used the auto pay to buy 25 dollar skype credit thing. 
I Changed my password and pout a account recovery and everything but its still blocked.   Plus my still being charged for the 25 dollar card even though skype took it away and off my account.  
This is my phone and i need it working.   Can someone help!?

My account was also suspended after some **bleep**er hacked me 2 days ago, i have try to recover it back, message from skype not enough info wich are bul**bleep**, how can i get in touch with a person at skype support to solve this, is there a email adress i can use, phone number? anyone? John

Similar Messages

  • Account hacked and now I can't cancel subscription...

    Ok, I'm really pissed off right now, so I try to keep calm and not swear.. so here's what happened:
    - Last month I couldn't get into my account anymore with the same login details
    - after a lot of hassle, I was able to get back in, but was forced to log in with Microsoft account instead my original Skype account xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx​xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx​xxxx
    - I got an e-mail stating an invoice of 60 Euros for 800 mins to Ukraine(!). I don't know anyone there, no way I would want to call anyone there.
    - I assumed my account had been hacked so I changed all passwords, etc.
    - Now, 1 month later, my account is charged again. Turns out the hacker bought me a monthly subscription for 800 mins to Ukraine, jaaaay! 
    - I tried to cancel the subscription, but I get a "OOPS, something went wrong" message and it tells me to contact support with this ID : ID: REQUEST-6329897c/2014110912
    - I tried to just disconnect the Paypal payment to prevent any more charges, but then it states I should cancel the subscription first. AAAAAAAAAAHHHHHH!
    - So WHERE XXXXX  IS SKYPE SERVICE?!?! xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx​xxxxxxxx there is NO way to actually send them an e-mail about it. 
    Just leave it up to the community right? 
    So basically I want two things: refunds for both transactions of 120 euro in total (somehow my account only shows the last one, probably, because I had to switch to a MS account login) and disconnection of the Paypal payment method, so this can never happen again.
    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    Hugob1980 wrote:    there is NO way to actually send them an e-mail about it. 
    Hello
    This link should take you to Live Chat.
    please contact Skype customer service
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Email accounts hacked and now suspended

    My email address and my husbands email address have been, we believe, hacked and are now suspended. No amount of resetting attempts and waiting twelve hours has helped. We have tried the online support, which timed out and just didn't work when we were a mere 12 minutes away from talking to someone, my husband submitted an email query last week but we have had no response.
    EVERYTHING is linked to our email accounts, can anybody help me get them back??

    Try contacting this number 0800 111 4567. You may need your BT account number so have it handy. You will also need to access your computer. Explain to the operator that you believe your accounts have been hacked and the password and security questions have been changed. Obviously explain it is both accounts, I assume one is the master account and the other a sub account. They may help you with resetting it while you are on the phone or they may tell you that they have to send the new password out to the address on the account.
    If they do reset on the phone make sure you can access your email before they hang up other wise you will have to go through the procedure again.

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    My gamecenter id and password is hacked, and now they are using it to play my game. I already change my password, help me to get it back from the hacker, thanks

    If you have already reset your Apple ID/GameCenter Password, then they no longer have access to your GameCenter account.
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    Hi
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    SteveAi wrote:
    If someone was able to hack into my email account and change my password, surely they would be able to change the security questions as well?
    Hi. Welcome to the forums.
    Sorry to hear of the bother you are having.
    I have various shortcuts via a link below, options 3/3a, 24a/b and lots of others.
    A security answer is needed in order to alter the security settings (my link 24a), however most people probably chose their mother's maiden name, which with social networking sites (and indeed things like friendsreunited etc), it's not hard to get that. I recommend using something else - even if it is in response to that question.
    May I suggest you contact the moderators :-
    Moderation Team Email Address: please fill out the "contact us" below.
    http://bt.custhelp.com/app/contact_email/c/4951
    hopefully they can get your account back up and running for you.
    You might like to see if you can remember giving any details away in response to a phish email, made sure that your OS is up to date as well as any security products. Also if you use the same information to login to various sites, it might be prudent to revisit them and alter the passwords, different ones. Alternatively use a different login for each site you have access to.
    http://www.andyweb.co.uk/shortcuts
    http://www.andyweb.co.uk/pictures

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    My friend Criken959 got his account hacked and is now sending links to me that might contain possible Trojan as so said on the forums if I can get an administrator to see this and help Criken959 me and My friend would both be very thankful

    It's a virus and most likely not a hacking issue. Very similar or identical to cases previously reported here. Please try the following procedures -
    http://community.skype.com/t5/Windows-desktop-client/Skype-spam-virus/m-p/1092504/highlight/true#M82...
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    I changed my apple account password and now I am unable to access my mail.

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